personalization in retail

In search of the best deals, US consumers are spreading out their spending across several months this holiday season. Here’s what that means for retailers.

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🎙️Hey everyone, in this today's episode of the Digital Supply Chain, we dive deep into the future of retail with Gabe Wight, General Manager at 1WorldSync. 🛒

🤔Ever wondered how the pandemic has dramatically reshaped the retail landscape? Gabe walks us through the seismic shifts and why "digitising the retail experience" is more than just a buzzword. Trust me; it's a reality we all have to face.

🛍️First on the agenda: data accuracy. Gabe argues that the data game needs to step up for us to understand what's going on the shelves—real-time and virtually. We explore why "false out-of-stocks" are not just a nuisance but a systemic problem that needs fixing.

🎯Next up, the issue of personalisation. Retailers, pay attention! Gabe believes it's high time we moved from just looking at customer's "baskets" to understanding their life and usage patterns. 📊

🚚Ah, the 'Last Mile.' Could there be a more complicated topic? But fret not; Gabe shares some wisdom on why solving this might mean thinking differently about Click and Collect, home deliveries, and more.

🏭The episode also dives into the symbiotic relationship between brand manufacturers and retailers. Is it time to shake up traditional supply chains? You'll want to hear what Gabe has to say about this.

📌Lastly, Gabe stresses the crucial role of retail fundamentals in e-commerce. Just because you’re online doesn’t mean you can forget the basics! It’s back to Retail 101 for all of us. 📚

📧Intrigued? You can reach out to Gabe at gwhite@oneworldsync.com or visit 1WorldSync for more info.

🎧So grab your headphones, tune in (or watch the episode on YouTube), and let's embark on this insightful journey to the future of retail. You'll walk away with tips, tricks, and strategies you can implement right now! 👇

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