plumbing industry

In this episode, John Wilson and Jack Carr sit down with Rick Vazza as he shares his experience acquiring a second Zoom Drain franchise location. Rick sheds light on his journey, tackling challenges from leases to managing operations remotely. 

Discover the details of franchise growth, learning about the strategies and lessons alongside Rick. Tune in for a clear exploration of the ups and downs in expanding a franchise!

Discussion Highlights:

1. Lease Assumption: Rick outlines the unexpected but successful venture into franchising, sharing experiences from acquiring locations in different states.
   
   
2. Licensing Requirements: The importance of meeting licensing requirements when expanding a franchise is discussed, with Rick sharing insights on the strategies employed.
   
   
3. Franchise Support: Rick provides valuable insights into the level of support offered by the franchisor, touching on potential financial assistance during the initial phases of expansion.
   
   
4. Operational Concerns: The discussion unfolds on managing operations remotely, emphasizing the role of technology in bridging the gap and ensuring efficient communication and oversight.
   
   
5. Business Development Muscle: Rick outlines the strategies for building a robust business development infrastructure that facilitates remote expansion, offering valuable lessons for entrepreneurs in similar situations.
   
   
6. Territory Expansion: The conversation explores options for future growth, weighing the pros and cons of greenfielding new locations versus acquiring existing territories. Rick provides a comprehensive view of strategic expansion considerations.
   
   
7. Logistics Game: Practical challenges of overseeing multiple sites are discussed, focusing on effective planning and resource management.
   
   
8. Diversification: Rick suggests branching into complementary services like window cleaning for strategic expansion.
   
   

Host: John Wilson: @wilsoncompanies
Host: Jack Carr: @thehvacjack
Guest: Rick Vazza @RickVazza

Special thanks to our sponsor: Service Scalers: Looking to scale your home service business? Service Scalers is a digital marketing agency that drives success in PPC and LSA. Discover more growth strategies by visiting Service Scalers. 

Check out Owned and Operated Weekly Insights: a newsletter where John discusses topics ranging from recruiting and marketing to the growth of your home service business. Subscribe to the newsletter here.

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In this episode, John Wilson is joined by Rick Vazza, an owner and operator of plumbing companies in the San Diego area. Rick Vazza discusses his journey of purchasing and launching a drain franchise, Zoom Drain in San Diego, as part of his existing plumbing business. He highlights the positive impact it had on his business.

 Additionally, they look at essential growth strategies involving B2B business development and explore the potential of introducing a restoration service. Later in the episode, Jack Carr joins in, providing useful information on franchise problems, business growth considerations, and the effects on current operations.

Discussion Highlights:

1. Franchising Expansion: Rick outlines the unexpected but successful venture into franchising, sharing experiences from acquiring locations in different states. 
   
   
2. B2B Business Development: The focus on B2B, particularly in the drain industry, is highlighted as a key strategy for growth, with an emphasis on targeting restaurants, hotels, and property management.
   
   
3. Preventative Maintenance Plans: Rick discusses the implementation of preventative maintenance plans for high-end restaurants, emphasizing regular inspections and eco-friendly solutions.
   
   
4. Challenges in B2B Sales: The challenges of B2B sales, especially dealing with gatekeepers in restaurants, are acknowledged. The importance of strategic approaches, such as scheduling in-person meetings, is discussed.
   
   
5. Top of Funnel Strategies: The podcast delves into the challenges of generating leads, with Rick sharing insights into their evolving top-of-funnel strategies, including Google, digital marketing, and Local Services Ads (LSA).
   
   
6. Utilizing Google My Business (GMB): Rick explains the advantage of running two GMBs, leveraging the flexibility provided by having a plumbing company in addition to the drain business.
   
   
7. Exploring New Opportunities: The potential for synergy between plumbing and drain services is explored, along with the consideration of adding restoration services, demonstrating a diversified approach to business expansion.
   
   
8. Strategic Business Development: Rick refines business development, stressing a focused and systematic strategy with dedicated individuals targeting sectors like hotels, restaurants, and property management.
   
   

Host: John Wilson: @wilsoncompanies
Host: Jack Carr: @thehvacjack
Guest: Rick Vazza @RickVazza

Special thanks to our sponsor: Service Scalers: Looking to scale your home service business? Service Scalers is a digital marketing agency that drives success in PPC and LSA. Discover more growth strategies by visiting Service Scalers. 

Check out Owned and Operated Weekly Insights: a newsletter where John discusses topics ranging from recruiting and marketing to the growth of your home service business. Subscribe to the newsletter here.

Contact us:
Youtube:@OwnedandOperatedPodcast
X: @ownedoperatedco
www.ownedandoperated.com

In this episode, Teresa McMaugh joins the Tradie Connection Podcast to explain what the Water Efficiency Labelling and Standards (WELS) are, how they work and how plumbers can bring it into their day-to-day life.  

The Australian government recently launched a free online course to help tradies save water, energy and money. It will also help them understand their legal obligations under the Water Efficiency Labelling and Standards Act 2005. You can check our WELS Product Registration Database to confirm the registration status and water efficiency information for the WELS-registered products you are planning to buy. Visit their website at www.waterrating.gov.au or email wels@dcceew.gov.au. 

Increasing numbers of trade businesses are turning to Virtual Assistants to help expand their operations. Virtual Assistants are external office workers, usually based offshore, who do everything from answer phone calls to prepare invoices, book appointments, and so much more... We talk to Canberra plumber Tom Martin, who also runs the business Virtual Trade Assistant, which delivers Virtual Assistant services to Australian trade businesses.