rachel botsman

You meet a new colleague for the first time, and… something clicks! You trust them, but you don't know why. Then, on another day, you're teamed with someone you’ve known and worked with for a while but a barrier stands in the way.

That's the enigma of trust. It isn't merely about familiarity. It’s about something more elusive - an intangible connection that either binds or separates us.

In the workplace, trust certainly isn’t a nice to have; it's vital for working relationships to thrive. It can elevate a team to excellence, speed things up, and create an environment where innovation and creativity flourish. Conversely, a lack of trust can become a stumbling block, slowing progress to a crawl, stifling ideas, and fostering a climate of doubt and uncertainty.

Given the importance of trust, we wanted to understand it better and so we invited one of the world’s leading trust experts, Rachel Botsman, a Trust Fellow at Oxford University.

Tune in to learn why trust is contextual, how to nourish it in a remote environment, how to repair it and more!

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Interview with Daniel Coyle on the CultureLab podcast- The Culture Playbook

In episode 9, a panel of experts from Saïd Business School explore how businesses earn trust in a climate of confusion, uncertainty and misinformation.

What responsibilities do old and new media organisations have to address the problems of ‘junk news’ spreading rapidly?

Featuring:

Rachel Botsman (@rachelbotsman), Trust Fellow, Saïd Business School, and

author of Who Can You Trust?

Dr Alex Connock (@DrAlexConnock), Fellow in Management Practice

(Marketing), Saïd Business School

Professor Philip Howard (@pnhoward), Director of the Oxford Internet

Institute

Professor Andrew Stephen (@AndrewTStephen), L'Oréal Professor of

Marketing and Associate Dean of Research at Saïd Business School

https://www.sbs.ox.ac.uk/

For more Business Insights head to Oxford Answers

Credits:

Producer/editor – Eve Streeter for Stabl

Technology is changing who and how we trust. While our faith in institutions such as governments, media, and charities has hit an all-time low, many of us will rent a complete stranger’s home, exchange digital currencies, and trust bots. When we trust Airbnb more than our elected leaders, what does that mean for society? Rachel Botsman, expert in technology and trust, says this fundamental shift in trust has far-reaching consequences. She wrote the book Who Can You Trust?, and lectures at Oxford University.

Show Notes Follow Aspen Ideas to Go on Twitter and Facebook. Email your comments to aspenideastogo@gmail.com. The views and opinions of the speakers in the podcast do not necessarily reflect those of the Aspen Institute.

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