How Going (Literally) to the Ends of the Earth for Clients Generates MASSIVE Rewards - Stuart Mercer
We all know great customer service is critical to our business's reputation. But we also know great customer service can be hard to find.
In this episode, we hear how Stuart Mercer Gentleman's Shoppe in Lexington, KY flew all the way to Italy to make sure a customer's suit would be completed on-time.
We also discuss what makes a great boss from an employee perspective, fashion trends happening right now, and more.
Stuart Mercer is a member of The Scout Guide Lexington.
Stuart Mercer
Producer of the show: Branded 78
Recorded at SceneCast Studios in downtown Lexington, KY.