telemarketer

Tom Hannigan is the President of the Americas at ServiceNow. He has over 30 years of experience in the tech industry, with a focus on sales and leadership. Tom has held various roles at EMC and ServiceNow, and he is known for his collaborative and empathetic leadership style.

In this episode of Tech Sales Insights, Tom discusses leadership development and selling into multiple markets. He emphasizes the importance of staying hungry and humble, and he shares his philosophy on people, winning as a team, and operational command. Tom also highlights the significance of value selling and the role of sales ops in driving success.

KEY TAKEAWAYS

• Staying hungry and humble is crucial for success in sales and leadership.
• Building a strong team and fostering collaboration is essential for winning as a team.
• Operational command, including effective time management and accountability, is key to achieving sales goals.
• Value selling is critical in today's market, where customers are focused on productivity and profit.
• Sales ops plays a vital role in supporting sales teams and driving revenue growth.

QUOTES

• "The team with the best people wins every single time."
• "If you don't understand the business problems, you're not going to be able to solve any of their problems."
• "Every interaction is a sales call."
• "Being in front of the customer is the most important thing we need to do."
• "The best channel folks understand salespeople and how they attack the territory."

Find out more about Tom Hannigan through the links below:

• LinkedIn Profile: https://www.linkedin.com/in/tomghannigan/

This episode of Tech Sales Insights is brought to you by: 

• Sales Community: https://www.salescommunity.com/
• Sandler: https://www.sandler.com/

In this episode of "AcadianaCasts Presents," your host Carter Simoneaux sits down with a prominent figure in the Acadiana community, Chris Babin, President & CEO of the Better Business Bureau: Serving Acadiana chapter. Get ready for an engaging and insightful conversation as Chris shares the journey that led him to his current role and the intriguing genesis of his podcast, "The Buzz on Better Business," part of the AcadianaCasts Network.

This episode offers a unique peek behind the scenes, delving into the history of the original Better Business Bureau and the vital role it plays in today's world. Chris and Carter also explore the ever-relevant topic of protecting oneself from scams in 2023. They discuss the most common scamming tactics, the telemarketer industry, and share practical advice on safeguarding your interests.

But, it's not all business talk—prepare to be entertained as Chris and Carter dive into a debate that's quintessentially Acadiana: does potato salad belong in gumbo? Chris and his grandmother had opposing views, and their playful banter sheds light on the personal side of a business leader dedicated to protecting the community.

Join us for a laid-back, informative, and entertaining episode that not only provides valuable insights into better business practices but also allows you to get to know the real Chris Babin. Tune in, and discover how Acadiana is safeguarding its interests while having a little fun along the way.

*******

Thanks to our great sponsor: The Upper Lafayette Economic Development Foundation. Follow us on Facebook or go to www.upperlafayette.com to learn more about how to elevate your business today.

*******

"AcadianaCasts Presents" is the Flagship Podcast of the ACADIANACASTS NETWORK. Lafayette, LA based host, Carter Simoneaux talks with entertainers, business owners, athletes, chefs, and more - anyone who can help tell the story of Acadiana.

If you want to watch this episode on YouTube, check out our channel!

On Cock and Bull today, we have our favourite Amit joining us back, with Ayushi and Silverie (Antariksh). Cyrus rants about if people should text you before calling, what used to happen in the old days with Cyrus pranking people on the landline, telemarketer scams from back then and the time Cyrus interviewed Salman Khan for Partner and got advice from him about hangovers. They also talk about Ayushi's demand for two tabs on WhatsApp - one for work and one for personal, whether any of the panelists are on Signal or Telegram and the times of old when pagers used to be used for communication. They also get into a huge discussion about fast food in Mumbai, why the frankie culture in Mumbai is going away, the words 'frankie' and 'sandwich', words-of-the-week 'costermonger' and 'rantipole', why Amit does not like vada-pav, the best street food in Mumbai, and more talks to make your mouth water. Further, they also discuss the story of the Singapore PM talking about how a large number of Indian MPs and MLAs have criminal records and how never a day goes by with Silverie doing some weird accent or the other. Tune in for this and much more.

You can follow Ayushi Amin on Instagram at @ayushia9

You can follow Antariksh on Instagram @antariksht: https://instagram.com/antariksht

Do send in AMA questions for Cyrus by tweeting them to @cyrussaysin or e-mailing them at whatcyrussays@gmail.com

Don't forget to follow Cyrus Broacha on Instagram @cyrus_broacha

(https://www.instagram.com/cyrus_broacha)

In case you're late to the party and want to catch up on previous episodes of Cyrus Says you can do so at: www.ivmpodcasts.com/cyrussays

You can listen to this show and other awesome shows on the new and improved IVM Podcasts App on Android: https://ivm.today/android or iOS: https://ivm.today/ios

See omnystudio.com/listener for privacy information.

On Cock and Bull today, we have our favourite Amit joining us back, with Ayushi and Silverie (Antariksh). Cyrus rants about if people should text you before calling, what used to happen in the old days with Cyrus pranking people on the landline, telemarketer scams from back then and the time Cyrus interviewed Salman Khan for Partner and got advice from him about hangovers. They also talk about Ayushi's demand for two tabs on WhatsApp - one for work and one for personal, whether any of the panelists are on Signal or Telegram and the times of old when pagers used to be used for communication. They also get into a huge discussion about fast food in Mumbai, why the frankie culture in Mumbai is going away, the words 'frankie' and 'sandwich', words-of-the-week 'costermonger' and 'rantipole', why Amit does not like vada-pav, the best street food in Mumbai, and more talks to make your mouth water. Further, they also discuss the story of the Singapore PM talking about how a large number of Indian MPs and MLAs have criminal records and how never a day goes by with Silverie doing some weird accent or the other. Tune in for this and much more.

You can follow Ayushi Amin on Instagram at @ayushia9

You can follow Antariksh on Instagram @antariksht: https://instagram.com/antariksht

Do send in AMA questions for Cyrus by tweeting them to @cyrussaysin or e-mailing them at whatcyrussays@gmail.com

Don't forget to follow Cyrus Broacha on Instagram @cyrus_broacha

(https://www.instagram.com/cyrus_broacha)

In case you're late to the party and want to catch up on previous episodes of Cyrus Says you can do so at: www.ivmpodcasts.com/cyrussays

You can listen to this show and other awesome shows on the new and improved IVM Podcasts App on Android: https://ivm.today/android or iOS: https://ivm.today/ios

See omnystudio.com/listener for privacy information.

SUMMARY
Neal Kent talks about the rules and regulations of using call lists, auto-dialers, landlines, and texting and calling mobile devices when contacting prospects. Understanding the nature of the platform you are using to dials can prevent a lawsuit and keep you and your business compliant. Join Neal Kent as he delves into the state of call centers during Corona (COVID-19) and helping call centers stay compliant during this time. Neal Kent is the Director of Consulting and Compliance Solutions for Contact Center Compliance. 

QUOTES

• When you place a prospecting call, you know you have good intentions, but does the consumer, does that prospect on the other side understand who you are. – Neal Kent
• Compliance cost a little bit of money, non-compliance will cost you a lot of money and could be game over – Neal Kent

 KEY POINTS

• The dos and DON’Ts of engaging in customer contact. Call the people you can, don’t call the people you shouldn’t. 
• Buying leads to inquiry expirations.
• The benefits of having a compliance system in place and the documents of proof. 
• Known risks and unknown risks. 
• The state of call centers during Corona (COVID-19)
• Adding TCPA language to prospects who opt-in.    

This episode of the podcast was brought to you by Balto, the #1 Real-time Guidance platform. Powered by AI, Balto gives sales reps recommendations during their phone calls so they can sell more and get to the next level.  Managers get data that shows them what’s working and what’s not so they can give their reps even better coaching. Balto helps sales reps, trainers, and managers become their best. 

You can learn more about Balto HERE

Read a case study HERE 

Or partner with Balto and make some side cash HERE 

ABOUT JAKE LYNN
Jake Lynn is a leading authority on telesales. He is the host of the Top 50 Podcast, “All Things Telesales."

His thought leadership has been instrumental in helping guide some of today’s most elite insurance call centers. Funny and dynamic, Jake is passionate about helping phone-based sales professionals truly smile and dial.

Setting the standard for teletraining for the insurance industry, Jake teaches agents to serve not sell with PEG (Praise, Empathy, & Gratitude) and to always put Compassion Before Commission. 

Follow Neal Kent

• LinkedIn: https://www.linkedin.com/in/nealkent/
• Website: https://www.dnc.com
• Email: nkent@dnc.com