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    Explore " tsc" with insightful episodes like "Tractor Supply's Remarkable "Life Out Here" Growth Story with CEO Hal Lawton (E)", "Black Jack Express Desert Vision Version - Aug. 1", "Black Jack Express Desert Vision Version - Aug. 15", "Brian Beitler, SVP, vCommerce Ventures, Qurate Retail Group, Shares Insights From Decades of Livestreaming Retail" and "Agota Gabor on The Power of Positivity and Resiliency" from podcasts like ""Remarkable Retail", "Black Jack Express", "Black Jack Express", "Conversations with CommerceNext" and "Beyond Style Matters"" and more!

    Episodes (11)

    Tractor Supply's Remarkable "Life Out Here" Growth Story with CEO Hal Lawton (E)

    Tractor Supply's Remarkable "Life Out Here" Growth Story with CEO Hal Lawton (E)

    This week we're reprising our November 2022 interview with Hal Lawton, President & CEO of Tractor Supply Co, a truly remarkable retailer that has delivered some of the strongest results of any brand during the past five years.  

    We explore Hal's diverse journey from McKinsey, to Home Depot, to eBay, to Macy's and on to Tennesee-based Tractor Supply Company. the nearly 85 year old company that now does over $14.5 billion in annual sales through more than 2,200 stores. We learn about Tractor's "life out here strategy" and the critical distinction between being a lifestyle brand vs. a category focused retailer. We go deep on the strategic benefits of intense customer focus, strong day in and day out execution, and embracing the blur of digital and physical. Hal also underscores the importance of constant reinvention and how Tractor stays one step ahead of the customer by investing in their stores and rapidly evolving their business model.  

    But first we preview our Shoptalk plans before diving into our hot-takes on the week in retail news, including what NVDIA's massive valuation growth might mean for retail, Walmart's blockbuster quarter, and yet another private brand launch from Target. Then we marvel at Skechers--one of the OG's of DTC--blowing past the 5,000 store mark on its way to 10,000 global locations!  

    About Hal

    Hal Lawton has served as President and Chief Executive Officer of Tractor Supply Company since January 2020 and is a member of the Company's Board of Directors. During his tenure at Tractor Supply, Hal has led the Company through a period of unprecedented growth while introducing its Life Out Here strategy to drive sustainable growth.

    Previously, Hal served as President of Macy’s from September 2017 to December 2019. As President, he had responsibility for all aspects of the Macy’s brand, including merchandising, marketing, stores, operations, technology and consumer insights and analytics. Prior to that, Hal was Senior Vice President, eBay North America from August 2015 to September 2017. In that role, he oversaw all aspects of eBay’s Americas business unit, including marketing, merchandising, operations, business selling, consumer selling and advertising, as well as global responsibility for shipping, payments, risk and trust. Before joining eBay, Hal spent 10 years in various leadership roles at Home Depot, where he most recently was Senior Vice President for merchandising. Hal was responsible for elevating Home Depot’s Internet business. Prior to that, Hal was an associate principal at McKinsey & Co., providing strategic advice to executive teams in consumer-packaged goods and manufacturing industries.

    Hal holds dual bachelor’s degrees in Chemical Engineering and Pulp and Paper Science Technology from North Carolina State University and a Master of Business Administration from the University of Virginia. Hal has served on the board of Sealed Air (NYSE: SEE) since 2019. He serves on the NRF Board of Directors and is a member of the Business Roundtable.

    About Us

    Steve Dennis is a strategic advisor, board member, and keynote speaker focused on strategic growth and transformation and the impact of digital disruption. He is the author of the bestselling book Remarkable Retail: How To Win & Keep Customers in the Age of Disruption and the forthcoming Leaders Leap: Transforming Your Company at the Speed of Disruption , which will be published in April 2024 and is now available for pre-order at book retailers everywhere. Steve regularly shares his insights in his role as a Forbes senior contributor and on social media..

    Don't forget to join Steve's new Linked Group for his new book.


    Michael LeBlanc  is the Founder & President of M.E. LeBlanc & Company Inc and a Senior Advisor to Retail Council of Canada as part of his advisory and consulting practice, a keynote speaker around the world and consumer growth consultant.   He brings 25+ years of brand/retail/marketing & eCommerce leadership experience, and has been on the front lines of retail industry change for his entire career.  Michael is the producer and host of a network of leading podcasts including Canada’s top retail industry podcast,   The Voice of Retail, plus  Global eCommerce Leaders podcast, and The Food Professor , Canada's top food industry podcasts and one of the top management podcasts in the nation according to Apple, with Dr. Sylvain Charlebois.    You can learn more about Michael  on  LinkedIn. 

    Be sure and check out Michael's Last Request Barbecue,  his YouTube BBQ cooking channel!

    Brian Beitler, SVP, vCommerce Ventures, Qurate Retail Group, Shares Insights From Decades of Livestreaming Retail

    Brian Beitler, SVP, vCommerce Ventures, Qurate Retail Group, Shares Insights From Decades of Livestreaming Retail

    Welcome to the Conversations with CommerceNext podcast, I’m your host Michael LeBlanc, and this podcast is brought to you in conjunction with CommerceNext and presented by CommX.

    Recorded live in person at the 2022 CommerceNext Ecommerce Growth Show, we sat down with some of the top trailblazers and change-makers that joined our community in New York City to discuss the future of digital commerce and share the latest strategies for ecommerce acceleration.

    On this episode Brian Beitler, SVP, vCommerce Ventures, Qurate Retail Group, Shares Insights From Decades of Livestreaming Retail

     

    ABOUT US: 


    Scott Silverman

    An ecommerce veteran, Scott Silverman has been active in the industry since 1999 and is passionate about digital retail and the innovation driving the industry. Scott Silverman is the Co-Founder of CommerceNext. Previously, he spent 10 years as Executive Director of Shop.org where he launched the Shop.org Annual Summit. Scott co-invented “Cyber Monday” in 2005 and was the founder of Cybermonday.com in 2006, a shopping site that has generated more than $2.5 million for Shop.org’s scholarship fund.

    Veronika Sonsev

    Veronika Sonsev is the Co-Founder of CommerceNext. She also leads the retail practice for Chameleon Collective and is a contributor for Forbes on how to grow retail and ecommerce in the age of Amazon. Having spent the last 10+ years working with some of the largest retailers and direct-to-consumer brands, Veronika has intimate knowledge of the challenges facing retail and ecommerce today. She is also an advocate for women in business and founded the global non-profit mBolden, which is now part of SheRunsit. 

    Michael LeBlanc  is the Founder & President of M.E. LeBlanc & Company Inc and a Senior Advisor to Retail Council of Canada as part of his advisory and consulting practice.   He brings 25+ years of brand/retail/marketing & eCommerce leadership experience, and has been on the front lines of retail industry change for his entire career.  Michael is the producer and host of a network of leading podcasts including Canada’s top retail industry podcast,       The Voice of Retail, plus        Global E-Commerce Tech Talks  and       The Food Professor  with Dr. Sylvain Charlebois.  You can learn more about Michael       here  or on       LinkedIn. 

    Agota Gabor on The Power of Positivity and Resiliency

    Agota Gabor on The Power of Positivity and Resiliency

    Resilience, reinvention and relevance: For octogenarian Agota Gabor, that’s what survival is all about. Her astounding life journey—from ballet dancing in her native Hungary and her battle with polio; to fleeing a revolution and becoming a glamorous showgirl; to studying  journalism and launching a career as a TV producer; to starting a PR company, which she runs to this day— Agota's unconventional path is a testament to the power of positivity. Her new memoir, Forever On Pointe, is an adventure story with a vital message about guts and tenacity. Jeanne talks with the indefatigable author about navigating life’s stormy waters with grace and aplomb and what it takes to just keep on going, no matter what.  

     

    To check out more from Style Matters, visit TSC.ca/stylematters

    INSTAGRAM @ Thejeannebeker 

    FACEBOOK @ Jeannebeker 

    www. TSC.ca 

     

    In the Fashion Television Trenches with Patrick Pidgeon and Christopher Sherman

    In the Fashion Television Trenches with Patrick Pidgeon and Christopher Sherman

    For many of us, watching Fashion Television for over two and half decades gave us backstage passes to all the international runways. On this episode, listen to first hand accounts from former Fashion Television Camera Man  Patrick Pidgeon and Field Producer Christopher Sherman.  After 27 years of working together on the show with Jeanne, the three old friends share some larger then life memories from the glory days in the fashion trenches. 

    To check out more from Style Matters, visit TSC.ca/stylematters

    INSTAGRAM @ Thejeannebeker 

    FACEBOOK @ Jeannebeker 

    www. TSC.ca 

    Daphne Guinness: Celebrated Style Icon, Artist and Muse

    Daphne Guinness: Celebrated Style Icon, Artist and Muse

    On this episode, revered fashion icon Daphne Guinness, talks to Jeanne about all things style-from fashion's glory days to couture fittings and her personal style philosophy to the shock and pain she felt with the deaths of her close friends Alexander McQueen and Isabella Blow. Daphne also talks about her passion for music, her current recording project and her recovery from her near death experience.

    To check out more from Style Matters, visit TSC.ca/stylematters

    INSTAGRAM @ Thejeannebeker 

    FACEBOOK @ Jeannebeker 

    www. TSC.ca 

     

    Once Upon A Time With Phillip Bloch

    Once Upon A Time With  Phillip Bloch

    In this episode, American celebrity stylist Phillip Bloch talks to Jeanne about his early days as a model, and how he eventually transitioned to styling. Phillip's journey wasn't easy, and he shares his personal story about harassment in the fashion industry at a time when it was seemingly acceptable.  

    Jeanne also reads a passage from her book Jeanne Unbottled: Adventures in High Style about how the two met for the very first time at the VH1 Fashion Awards in 1995.

     

    To check out more from Style Matters, visit TSC.ca/stylematters

    INSTAGRAM @ Thejeannebeker 

    FACEBOOK @ Jeannebeker 

    www. TSC.ca 

    The Magic of Molly Johnson

    The Magic of Molly Johnson

    Canadian cultural icon Molly Johnson sits down with Jeanne to discuss her new holiday album, It's a Snow Globe World. As a free-spirited rocker at heart, Molly shares her experiences growing up as an artist on Queen Street West in the 80s, the influence of her parents on her career, and the power of costume on stage.  

    Check out Molly Johnson’s tour dates at mollyjohnson.com

    INSTAGRAM: @mollyjohnsonmusic

     

    To check out more from Style Matters, visit TSC.ca/stylematters

    INSTAGRAM @ Thejeannebeker 

    FACEBOOK @ Jeannebeker 

    www. TSC.ca 

    Finding Light Through the Darkness with Canadian Military Veteran Kelsi Sheren, Founder of Brass and Unity

    Finding Light Through the Darkness with Canadian Military Veteran Kelsi Sheren, Founder of Brass and Unity

    On this episode, Jeanne speaks with Kelsi Sheren, a Canadian Military Veteran who served as an artillery gunner in Afghanistan in 2009. As a result of being injured and sent home, she developed severe PTSD. During her recovery, Kelsi discovered art therapy and started her jewelry company, Brass and Unity. 

    To raise awareness for PTSD, Brass and Unity donate 20% of profits to military and veteran charities around the world.

     

    To check out more from Style Matters, visit TSC.ca/stylematters

    INSTAGRAM @ Thejeannebeker 

    FACEBOOK @ Jeannebeker 

    www. TSC.ca 

    The Customer is the Channel with guest Rob Mills, EVP, Chief Technology, Digital Commerce and Strategy Officer at Tractor Supply Company

    The Customer is the Channel with guest Rob Mills, EVP, Chief Technology, Digital Commerce and Strategy Officer at Tractor Supply Company

    “Silos belong on farms.”

    - Bob Thacker, former, Sears VP Marketing

    We're moving on to the 3rd of the "8 Essentials of Remarkable Retail": Harmonized, which revolves around the idea that we must drop our channel-centric thinking, processes and metrics, embrace the blur that is shopping today and see the customer as the channel.

    "Harmonized" retail moves us beyond omni-channel. It's not about being everywhere--or simply providing a seamless experience--we have to show up in remarkable ways in those moments that matter the customer journey. When we not only resolve discordant notes, but focus on "amplifying the wow" in our customer's experience, we can orchestrate an intensely relevant and memorable set of outcomes.

    With our special guest, Rob Mills, part of the senior leadership team at Tractor Supply Co. we talk about the success Tractor has had defying the retail apocalypse narrative by continuing to open stores (they now have over 1,900) and delivering both legendary customer service and superior financial performance. We also dig deep into their ONETractor strategy, which is all about meeting their customer anytime, anywhere, anyway.


    A few of Steve's related Forbes articles:

    Tractor Supply Proves Physical Retail is Very Different But Far From Dead.

    Omnichannel is Dead: The Future is Harmonized Retail.

    Curbside Enthusiasm


    ********************************
    Rob Mills  is the EVP, Chief Technology, Digital Commerce and Strategy Officer at Tractor Supply Company.  He is an Executive Committee member and charged with guiding the technology, digital/eCommerce and corporate strategic/ business development functions for a publicly traded, fastest growing retailer with 1900+ stores and 30K+ employees in 49 states.

    Steve Dennis is an advisor, keynote speaker and author on strategic growth and business innovation. You can learn more about Steve on his  websiteRemarkable Retail: How To Win & Keep Customers in the Age of Disruption was recently named the best retail book of all time by BookAuthority. It's available in hardcover, audiobook or as a ebook at  Amazon or just about anywhere else books are sold. Steve regularly shares his insights in his role as a  Forbes senior contributor and on  Twitter and  LinkedIn. You can check out his speaker "sizzle" reel  here.
     

    Michael LeBlanc  is the Founder & President of M.E. LeBlanc & Company Inc and a Senior Advisor to Retail Council of Canada as part of his advisory and consulting practice.   He brings 25+ years of brand/retail/marketing & eCommerce leadership experience, and has been on the front lines of retail industry change for his entire career.  Michael is the producer and host of a network of leading podcasts including Canada’s top retail industry podcast,  The Voice of Retail, plus   Global E-Commerce Tech Talks  and  The Food Professor  with Dr. Sylvain Charlebois.  You can learn more about Michael  here  or on  LinkedIn. 

    About Us

    Steve Dennis is a strategic advisor, board member, and keynote speaker focused on strategic growth and transformation and the impact of digital disruption. He is the author of the bestselling book Remarkable Retail: How To Win & Keep Customers in the Age of Disruption and the forthcoming Leaders Leap: Transforming Your Company at the Speed of Disruption , which will be published in April 2024 and is now available for pre-order at book retailers everywhere. Steve regularly shares his insights in his role as a Forbes senior contributor and on social media..

    Don't forget to join Steve's new Linked Group for his new book.


    Michael LeBlanc  is the Founder & President of M.E. LeBlanc & Company Inc and a Senior Advisor to Retail Council of Canada as part of his advisory and consulting practice, a keynote speaker around the world and consumer growth consultant.   He brings 25+ years of brand/retail/marketing & eCommerce leadership experience, and has been on the front lines of retail industry change for his entire career.  Michael is the producer and host of a network of leading podcasts including Canada’s top retail industry podcast,   The Voice of Retail, plus  Global eCommerce Leaders podcast, and The Food Professor , Canada's top food industry podcasts and one of the top management podcasts in the nation according to Apple, with Dr. Sylvain Charlebois.    You can learn more about Michael  on  LinkedIn. 

    Be sure and check out Michael's Last Request Barbecue,  his YouTube BBQ cooking channel!

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