Generative AI: The Ultimate Copilot in Enhancing Customer Success with Daphne Lopes, Principal Manager of Customer Success at HubSpot
In this episode of Video Voyagers: Edge of AI, Daphne Lopes, Principal Manager of Customer Success at HubSpot, joins host Audrey Lecker to dive into emerging AI trends that will significantly impact customer experience, the role of generative AI for video and text content evolving in the customer success and customer experience space, and the potential of generative AI in transforming how customers interact with products.