#ux

In this episode of Surfacing, Lisa Welchman and Andy Vitale talk to Jaryn Miller. Jaryn leads Service Design at Headspace and is the Co-founder of Oakland Reparations. In this rich conversation, Jaryn discusses mindfulness, his vocational journey, and how adopting an inclusive approach to service design is a win for every human being.

Episode transcript

In this episode of Surfacing, Andy and Lisa are joined by Ron Bronson. Ron has deep experience working at the intersection of digital policy, service design, and systems. They talk about why so many services are poorly designed and talk about what needs to happen to improve both digital and physical world services for people. Ron also gives Andy some advice on selecting the proper tea, and Lisa asks about Ron's interest in the Finnish sport, Pesäpallo. Episode transcript

About Ron Bronson

Ron Bronson is a design director who leads impactful initiatives at the intersection of technology, service design, and public policy. He speaks globally on consequence design. Outside of work, he coaches high school tennis and runs a skeeball league. Ron lives in Portland, Oregon. 

 

References & Links

Resources

Ron Bronson’s website

Tennis Polo (the game Ron invented)

 

Things Ron Talks About

Ron writing about his love of Pesäpallo – “How does a guy from America start following Finnish baseball?”

Indy Design Week

Why Skee-ball Doesn’t Change

 

Follow Ron on social media

Twitter

 

 

 

 

 

 

In this episode, co-hosts Lisa Welchman and Andy Vitale speak to user experience design expert Laura Klein. Laura is the author of Build Better Products and UX for Lean Startups.

Laura spoke about how a lack of reflection and consideration during the product development life cycle contributes to some of our online low-quality experiences. She also reveals how her engineering background and love of logic impact how she approaches user experience design.

Episode transcript

 

About Laura Klein

Laura fell in love with technology when she saw her first user research session over 20 years ago. Since then, she’s worked as an engineer, user experience designer, and product manager in Silicon Valley for companies of all sizes. She’s written two books for product managers, designers, and entrepreneurs, Build Better Products (Rosenfeld Media ’16) and UX for Lean Startups (O’Reilly Media ’13), and she’s a frequent speaker at tech conferences, including SXSW, Lean Startup Conference, and Mind the Product. She is currently Principal at Users Know, a UX design consultancy, and works as a coach and adviser to product teams and startups.

 

Resources

Laura Klein's Website

Build Better Products: A Modern Approach to Building Successful User-Centered Products by Laura Klein

UX for Lean Startups by Laura Klein

What is Wrong with UX Podcast

 

People and Topics Laura Talks About

Kate Rudder

How to Build a Task Flow

How to Build a Task Flow Part 2: Combining Modules

 

Follow Laura Klein on Social Media

Twitter

The first of three special episodes all about the new S-Class will give you deep dive behind the scenes into the development of the new MBUX. The latest version brings new, intuitive functions that turn the new S-Class into the ultimate digital car with access to a personal “data highway”. In the latest episode of Let’s Talk Mercedes, the Mercedes-Benz podcast, show host Sarah Elsser talks to two Mercedes-Benz experts, Maxi Ulrike Vogel, responsible for UI Portfolio Management and Christian Mirea, UX Designer. They give deep insights into the behind-the-scenes work and the collaboration between design and technology teams to create the new MBUX. Looking for more information on the new S-Class and the latest MBUX? For more information please head over to our me Media platform: https://media.mercedes-benz.com/s-class Visit us on Mercedes me Media: http://media.mercedes-benz.com/letstalkmercedes