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    vacation rental professionals podcast

    Explore " vacation rental professionals podcast" with insightful episodes like "Episode 33 John DiJulius - Delivering World Class Customer Service", "Episode 24 Delivering Quality in Vacation Rentals - A talk with Clark Twiddy", "Episode 14 The Decor Episode! (Part 1)", "What Gets Measured - Gets Treasured. Vacation Rental Metrics" and "How to Wow your guests - Episode 9" from podcasts like ""The Vacation Rental Manager's Podcast with Sarah and T", "The Vacation Rental Manager's Podcast with Sarah and T", "The Vacation Rental Manager's Podcast with Sarah and T", "The Vacation Rental Manager's Podcast with Sarah and T" and "The Vacation Rental Manager's Podcast with Sarah and T"" and more!

    Episodes (5)

    Episode 33 John DiJulius - Delivering World Class Customer Service

    Episode 33 John DiJulius - Delivering World Class Customer Service

    Today Sarah and Tim talk to Keynote Speaker, Best Selling Author, and International Customer Service consultant John DiJulius.  John has been a keynote speaker at VRMA twice, and is the main attraction each year at the "Secret Service Summit."  In short, he knows his stuff and he shares it with us in this episode.  Hear about 5 keys to making a good hire, what the FORD method is, and why he thought his mother owned his elementary school, and why he did not play shortstop for the Cleveland Indians.   
    This is an episode you do not want to miss!

    Find all of Sarah and T's content at www.sarahandt.com
    You can also follow this podcast on Instagram or Linked In

    Special thanks to our podcast Partners:
    Intercoastal Net Designs www.icoastalnet.com
    KeyData www.keydatadashboard.com
    Sojo www.getsojo.com


    Episode 24 Delivering Quality in Vacation Rentals - A talk with Clark Twiddy

    Episode 24 Delivering Quality in Vacation Rentals - A talk with Clark Twiddy

    In this episode Sarah and Tim interview Clark Twiddy of Twiddy and Company from the Outer Banks of North Carolina. Twiddy is well known as one of the largest vacation rental companies in the country, but also one of the highest quality operations around. Listen in as Tim and Sarah try to find the secrets of being the best!. Also Clark participates in the Rapid Fire Round of questions, and in Not So Hot off the Press the trio talks about Summer 2018

    Find all of Sarah and T's content at www.sarahandt.com
    You can also follow this podcast on Instagram or Linked In

    Special thanks to our podcast Partners:
    Intercoastal Net Designs www.icoastalnet.com
    KeyData www.keydatadashboard.com
    Sojo www.getsojo.com


    Episode 14 The Decor Episode! (Part 1)

    Episode 14 The Decor Episode!  (Part 1)

    This is the much anticipated episode of Sarah and T the duo focuses on décor of vacation rentals. Are you like Tim and think good enough is good enough, or are you more of a like mind with Sarah (or should we say Joanna Gaines) who thinks it is incumbent on Vacation Rental Mangers to be the décor police and ensure your owner's properties are up to date? Both sides will get their due in this episode (although we are more of a Sarah fan on this one). This is part one of a two part episode on vacation rental décor. Episode 2 on this subject will be coming in the next few days!

    Find all of Sarah and T's content at www.sarahandt.com
    You can also follow this podcast on Instagram or Linked In

    Special thanks to our podcast Partners:
    Intercoastal Net Designs www.icoastalnet.com
    KeyData www.keydatadashboard.com
    Sojo www.getsojo.com


    What Gets Measured - Gets Treasured. Vacation Rental Metrics

    What Gets Measured - Gets Treasured.   Vacation Rental Metrics
    In this episode Sarah and Tim talk about key measurements they use to keep track of their vacation rental businesses. Listen to find out what things you can measure in your every day business that will help you ensure your ship is on the right track, or what corrections you need to make to sail in the right direction. Also, HomeAway's "off line booking fee" is discussed and Tim serenades Sarah with his version of the 12 days of Christmas.

    Find all of Sarah and T's content at www.sarahandt.com
    You can also follow this podcast on Instagram or Linked In

    Special thanks to our podcast Partners:
    Intercoastal Net Designs www.icoastalnet.com
    KeyData www.keydatadashboard.com
    Sojo www.getsojo.com


    How to Wow your guests - Episode 9

    How to Wow your guests - Episode 9
    We have addressed "wowing" your guests in previous episodes. In this edition of Sea To Ski with Sarah and T our two professional vacation rental managers explore 4 specific strategies of "How to Wow." Take a listen, and give us your feedback about how to do it even better! Also in their Not So Hot off of the Presses, but Definitely Happening segment Amy Hinote of VRM Intel is interviewed about what is happening in the industry.

    Find all of Sarah and T's content at www.sarahandt.com
    You can also follow this podcast on Instagram or Linked In

    Special thanks to our podcast Partners:
    Intercoastal Net Designs www.icoastalnet.com
    KeyData www.keydatadashboard.com
    Sojo www.getsojo.com


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