Explore "voice of customer" with insightful episodes like "Dear Strategy 138: Organizing VOC Methodologies", "Kristi Faltorusso | IntelliShift" and "CXChronicles Podcast Episode 42 -- CXWeekly Update How to Build a Voice of Customer Program" from podcasts like ""Dear Strategy", "Precursive Perspective" and "CXChronicles Podcast"" and more!
On this episode of Dear Strategy, we talk about the different methods that can be used for gathering the Voice of the Customer (VOC) and provide a structure for organizing those methods to optimize your customer insights.
If you’re interested in strategy training or coaching for your business, please visit us at Strategy Generation Company.
Kristi Faltorusso discusses Transformation Management for CS in the fleet & transportation industry. Are your teams carrying our due diligence before going into meetings with customers? Hear about the impact of identifying the 'voice of the customer' for revenue retention with better processes and engagement that help teams align with customers better to see success faster.
Follow Precursive on:
Linkedin: https://www.linkedin.com/company/precursive
Twitter: https://twitter.com/precursive
Facebook: https://www.facebook.com/precursive/
In this episode Adrian chats through 5 steps for how you can build a Voice of Customer program for your start-up, small or medium business. You can gain tons of value by taking the time to speak through a Voice of Customer program with your team today!
Support the showContact CXChronicles Today
Remember To Make Happiness A Habit!!
Stay up to date
For any inquiries, please email us at hello@podcastworld.io