S02, E04: Behind the scenes of running a multi-op business with Dale from Play On Sound & Lighting
In this episode, we chat to Dale Cohen, who owns a multi-op AV business called Play on Sound & Lighting in Melbourne, Australia.
Dale helps us with AV set ups for our business, One More Song DJs, and works in sound, lighting, vision and even livestreaming in and outside of the wedding industry.
We kick off the conversation with Dale on how he started his business (he came from working in AV for a Big 4 firm and his business started as a side hustle and grew from there).
We also chat to him about how he manages all of his bookings as a multi-op business (ie with multiple technicians) and the systems and processes he uses that help him run his biz efficiently.
Dale has some amazing contractors that help him in his business too, so we chat to him about how he goes about finding this talent and what he looks for in staff.