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    10 Ways to Grow a Business on Social Media | Throwback 4Ds: Small Business Consulting

    enFebruary 26, 2023

    Podcast Summary

    • The Importance of Optimism and Quick Decision Making in HiringBeing optimistic and making quick hiring decisions can lead to business growth despite risks. Focusing too much on potential mistakes can hinder progress. Hiring with intent and effort can result in better outcomes.

      In business, particularly when it comes to hiring, it's important to be optimistic and act quickly rather than being bogged down by fear. Gary Vaynerchuk emphasizes that hiring is a necessary part of growth, even if it comes with risks. He suggests that focusing too much on what could go wrong can hinder progress, and that the occasional hiring mistake is outweighed by the benefits of scaling up. Furthermore, he advises that hiring from a place of intent and effort can lead to better outcomes than excessive caution. This approach has worked for him in scaling his own businesses, and he encourages others to adopt a similar mindset.

    • Empower your team and attract ideal candidates by letting go of subjective hiring decisionsShifting perspective from subjective hiring decisions can unlock new opportunities, expand offerings, and help scale your business

      Making hiring decisions based on subjective calls, whether it's yours or your team's, can limit your business growth. Instead, understanding and letting go of the subjective nature of the decision-making process can lead to saying "yes" more often, ultimately empowering your team and attracting the ideal candidates. This shift in perspective can unlock new opportunities and help you scale your business. Additionally, considering the margin you're willing to make and exploring the potential of converting your service business into a SaaS product can provide valuable insights and expand your offerings.

    • Building a strong personal brand and long-term brand developmentFocus on both branding and transactions, use branding insights to enhance transactions, be patient, and create a recognizable brand that resonates with customers.

      Building a strong personal brand and focusing on long-term brand development can be just as important as short-term transactions, such as Google reviews, for business success. This was emphasized by the speaker's experience of growing a tire business with a strong online reputation, while recognizing the potential of social media for brand expansion. The speaker's recommendation is to run both branding and transactions in parallel, using what is learned from branding efforts to enhance transactional successes. Patience is key in building a strong personal brand, and it can take time to see the true impact. The speaker's background of joining his brother's business at a young age and helping it grow through branding initiatives highlights the importance of this approach. Ultimately, the goal is to create a strong, recognizable brand that resonates with customers and sets the business apart from competitors.

    • Learning and controlling spend in digital marketingExperiment with small budgets on digital platforms for valuable insights, continuously learn to stay competitive, document processes for potential expansion, and leverage digital marketing for cost-effective brand building and growth.

      Digital marketing offers a unique opportunity for learning and controlling your spend compared to traditional media. With platforms like Facebook, you can experiment with small budgets and gain valuable insights that can be applied to larger campaigns. The creative aspect of digital marketing is the key to making potential customers consider your brand, and continuous learning is essential to staying competitive. Additionally, documenting processes and considering franchising or expanding your business can lead to increased efficiency and growth. Overall, the digital landscape provides a cost-effective and powerful tool for building and growing a brand.

    • Execution is key to growthInvest in marketing efforts and seek guidance to grow a business. Don't waste time on unprofitable ventures, instead monetize skills to start anew.

      Execution is crucial for growth, whether it's building muscle in your legs or establishing a new brand. You can't expect to see results without putting in the effort. Even established companies like Gatorade need to execute and spend to build up a new brand. If you're struggling to grow a business, like an Amazon store, it may be time to invest in marketing efforts, such as Amazon ads, and seek guidance from experts. Hanging onto a business that isn't bringing in significant returns can be a waste of time and energy. Instead, consider monetizing your skills, such as your voice, to start a new venture. Don't let the sunk cost fallacy hold you back from moving forward.

    • Embracing Personal Control on Social MediaIndividuals have the power to control their social media presence, despite societal pressure to conform. Embrace failure, overcome imposter syndrome, and use social media as a tool for self-expression and family legacy.

      Social media presence is a personal choice, and individuals have the power to control what they share and how they react to criticism. The speaker, who identifies as a private person, acknowledges the pressure to post content for validation but emphasizes the importance of not letting others' opinions dictate one's online presence. The speaker also shares their personal journey, which includes overcoming imposter syndrome and learning to embrace failure, and expresses a desire to share their story more publicly. Additionally, the speaker highlights the unique opportunity we have as a generation to document our lives extensively through social media and encourages embracing this aspect as a family legacy. Ultimately, social media is a tool for self-expression, and individuals should use it in a way that aligns with their comfort level and personal growth.

    • Effective communication and candid feedback in team environmentsCommunicating candidly and providing constructive feedback are crucial for team growth and success. Understand your communication style and make it clear to team members. Build a strong team by scaling and finding the right people to work with.

      Effective communication and giving candid feedback, even in a personal or familial work environment, is crucial for growth and success. The speaker shared his experience of struggling with this and how it led to misunderstandings and strained relationships. He emphasized that while it may be difficult, providing constructive feedback is essential for helping team members improve and ultimately leads to a stronger team dynamic. Additionally, the speaker discussed the importance of understanding one's own communication style and communicating it clearly to team members. In the context of the conversation, the speaker was sharing advice with someone looking to build a content company and grow a team. However, the lessons apply to any leadership role and situation. The speaker also touched on the importance of scaling a team and finding the right people to work with. Overall, the key takeaway is that effective communication and providing candid feedback are essential for building strong teams and achieving success.

    • Effective marketing strategies for scaling a businessFocus on intent-based marketing through platforms like social media and master specific platforms for reaching demographics. Adapt to changing consumer behaviors and marketing trends.

      Traditional marketing methods, such as commercials and PR firms, may not be as effective for scaling a business as they once were. Instead, focusing on intent-based marketing through platforms like social media and mastering platforms like Facebook for reaching specific demographics can yield better results in terms of brand building and word-of-mouth marketing. Additionally, it's important to understand the unique strengths of each marketing channel and the target audience it can reach. For instance, Facebook is particularly effective for reaching older demographics with higher net worth, while Google AdWords may be more insular and transactional in nature. Overall, it's crucial to adapt to changing consumer behaviors and marketing trends in order to effectively scale a business.

    • The Importance of Building a Strong Brand During Peak Sales SeasonsEffectively communicating unique value proposition is crucial for sales success, even during high competition periods. User experience testing and conveying value to the end consumer are key components of building a strong brand.

      Building a strong brand is crucial for businesses, especially during peak sales seasons when competition is high. The speaker shared his experience with a competitor in the rose industry who had gained popularity and sales due to their well-known brand, leaving the speaker's business struggling during Valentine's Day. The speaker emphasized that every aspect of the customer experience, from the landing page to the packaging, contributes to the overall perception of the product's value. He also mentioned the importance of user experience testing and conveying value to the end consumer. The speaker acknowledged that they had not effectively conveyed their value proposition to customers, leading to poor sales during off-peak seasons despite significant marketing spend. The speaker's key message was that businesses need to focus on building a strong brand and communicating their unique value proposition to customers to succeed in the market.

    • Effective hiring and user experience are key to sales successUnderstand who to send to your site and ensure a premium user experience to boost sales. Hire the right people and listen to constructive criticism to improve.

      Effective hiring and understanding your audience are crucial for sales success. The speaker emphasized the importance of sending the right people to your site and ensuring a premium user experience. He used the analogy of hiring football players to illustrate this concept, noting that even if you've hired designers for UX and UI, it's essential to know how to judge their work fully. The speaker also mentioned that sales can be simplified to who you send in and what happens when they come in, and that when it's not working, it's likely due to one of those two factors or both. He emphasized that it's not always about branding or product, but rather the user experience on the site. The speaker also discussed the importance of listening to constructive criticism and addressing any issues to improve sales.

    • Improve visual appeal through online presenceFocus on Instagram and Pinterest for frequent, effective posts. Understand competition and hire professionals for improved visuals.

      The feedback from a large number of people indicates a problem with the imagery and branding of a business, and to overcome this, the business should focus on increasing its online presence, specifically on Instagram and Pinterest, by posting frequently and effectively. Additionally, understanding the competition and their success in creating a category can provide valuable insights and inspiration. The business owner should also consider hiring a professional photographer and PR agency to improve the visual appeal and reach of their brand. Ultimately, the key is to focus on creating awareness through consistent execution rather than trying to convince potential customers.

    • Creating Authentic Content Builds Trust and Attracts CustomersFocusing on creating and sharing valuable content can help build trust, attract customers, and grow businesses in a more authentic and sustainable way.

      Creating and sharing authentic content consistently can help build trust and attract customers, even in industries where traditional advertising may not be effective. Gary Vaynerchuk shared his experience of starting VaynerMedia and the importance of identifying opportunities that align with one's strengths and interests. He emphasized the long-term approach of building a brand and creating a pillar place for content, such as a podcast, to reach and engage audiences. Another example was given by a lawyer who transformed his business by producing extreme motorcycle content and building a community around it. By creating a top-of-funnel lead generation business, he was able to expand his reach beyond his local area and grow his client base significantly. This strategy of leveraging content to build trust and attract customers is not new, but the ability for individuals to do it themselves and franchise out their business is a relatively new concept. Overall, the key takeaway is that by focusing on creating and sharing valuable content, individuals and businesses can build trust, attract customers, and grow their businesses in a more authentic and sustainable way.

    • Explore digital marketing before hiringGain hands-on experience and knowledge in digital marketing to make informed hiring decisions and effective interviews. A 100-day sprint can help learn various platforms and improve hiring processes.

      Gaining hands-on experience and knowledge in various aspects of digital marketing before hiring is crucial for effective recruitment. The speaker emphasizes the importance of understanding the craft and being able to evaluate potential hires based on their skills and knowledge. He suggests a 100-day sprint to explore different platforms and learn the ins and outs of digital marketing, enabling better hiring decisions and more informed interviews. By becoming a practitioner and asking insightful questions, one can increase the chances of hiring the best candidates and avoid selling "bullshit." Ultimately, the goal is to be more knowledgeable than the candidates to ensure a successful and productive hiring process.

    • Personal branding makes business more resilientEffectively marketing oneself can help individuals overcome being a single point of failure in their business. Focus on providing value, leverage digital marketing, and transition from lead generation to nurturing and handoff.

      Building a personal brand and marketing oneself effectively can help individuals overcome being a single point of failure in their business. While it's important to recognize that one still holds some responsibility, the good news is that a personal brand can outlive an individual, making the business more resilient. This can be achieved through a combination of traditional marketing methods, such as trade shows and speaking engagements, and digital marketing, like social media and content creation. It's essential to focus on providing value to the audience without constantly pushing a call to action. Additionally, leveraging digital marketing to reach and engage with potential clients, even when not physically present at industry events, can be an effective offensive strategy. Ultimately, the key is to transition from top-of-funnel lead generation to effective lead nurturing and handing off to a trusted team member or service provider.

    • Building trust with transparencyBe upfront about your team and business, set clear expectations, and extend your reach to build trust and gain receptive audiences. Prepare and be knowledgeable about marketing tools and platforms.

      Establishing credibility and transparency are crucial elements in building a successful business, especially when pitching to potential clients or partners. Gary Vaynerchuk shares his experience of how he builds trust with clients by being upfront about his team and business, and emphasizes the importance of setting clear expectations from the beginning. He also discusses his experience with launching an app, Sluse, and the challenges he faced in gaining trust from venues in Philadelphia due to lacking user base. By extending their reach to the suburbs, they were able to build trust and gain more receptive audiences. Another important lesson is the importance of being prepared and knowledgeable about the platforms and tools being used for marketing and business growth.

    • Creating a successful two-way marketplace businessBuilding a successful two-way marketplace business requires understanding why entrepreneurs start, prioritizing value creation, and acknowledging the immense difficulty and low odds of success.

      Building a successful business, especially one that creates a two-way marketplace, is incredibly challenging. The speaker in this discussion shares his experiences with monetization and trust-building in his own business. He reflects on how his perspective has changed over time, from focusing on an exit strategy to prioritizing value creation in the present. He also shares stories of businesses being put out of business due to their own actions, such as offering unsustainable deals on platforms like Groupon. The speaker emphasizes the importance of understanding why entrepreneurs are starting their businesses and the immense difficulty of creating a two-way marketplace, as seen in companies like eBay, Uber, and Airbnb. He acknowledges that the odds of success are low, but for those with entrepreneurial DNA and the means to pursue their goals, the potential rewards can be significant.

    • Balancing the chicken-and-egg problem in marketplacesTo build a successful two-way marketplace, offer incentives to early businesses and build trust with early adopters, while being transparent about the need for examples to attract a broader audience.

      Building a successful two-way marketplace business is incredibly challenging due to the fragile balance of the chicken-and-egg problem at scale. This was emphasized during a discussion about the difficulties of racing professionally, which requires winning to be successful, but only one person can win each race. Similarly, in business, it's essential to gain traction and incentivize participation to attract users and sellers. One effective strategy is to offer financial incentives to small businesses to try the product or service, as they are often hesitant to commit without prior examples of success. However, businesses may be reluctant to pay for exposure to potential competitors. Ultimately, the key is to be transparent about the need for examples to sell to a broader audience and to build trust and relationships with early adopters. The success stories of large companies like eBay and Uber demonstrate the immense potential of marketplaces, but the path to achieving that level of success is filled with challenges.

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