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    #44 - Cindy Mi on Building VIPKID, the World's Largest English Learning Platform for Children

    en-usNovember 03, 2017

    Podcast Summary

    • Connecting Chinese children with top North American teachers for personalized English lessonsVIP Kid offers a global marketplace for personalized, live, 25-minute English lessons with top North American teachers, providing children with access to innovative curriculum and a more effective learning experience.

      Cindy Me, the founder and CEO of VIP Kid, started her company to connect children in China with the best North American teachers for one-on-one English lessons. VIP Kid provides a global marketplace where children can learn from innovative and fun curriculum based on common core state standards. Before VIP Kid, parents in China spent a significant portion of their household income on after-school tutoring services, often in large classroom settings. However, VIP Kid offers live, 25-minute classes with online tutors teaching from their homes. This not only provides a more personalized learning experience but also empowers children with access to the best teachers and up-to-date curriculum. For Cindy, this fulfillment of her dream to make learning different and inspiring for children is the driving force behind the continued growth and innovation of VIP Kid.

    • One-on-one learning with exceptional teachers and engaging curriculum for online studentsVIP Kids offers personalized, one-on-one instruction from selective teachers and an engaging curriculum for online students aged 3.5-13, covering subjects beyond language learning.

      VIP Kids offers a unique learning experience for children through one-on-one, private lessons with highly selective and exceptional teachers, and engaging curriculum designed for online learning. With over 20,000 North American teachers and 200,000 students worldwide, the platform caters to mostly Chinese students but also serves learners from Japan, Indonesia, Germany, Australia, and the US. The program is suitable for children aged three and a half to thirteen years old. The short 25-minute sessions are followed by self-paced learning on the learning portal, keeping students motivated through personalized content and the interest brought by their North American teachers. The curriculum covers various subjects beyond language learning, including math, science, social studies, and arts, providing a well-rounded educational experience.

    • Creating an optimal learning environmentPassionate teachers, gamified learning, problem-solving activities, and one-on-one interaction contribute to a personalized, engaging, and motivating learning environment that fosters essential skills in children.

      Creating a personalized, engaging, and motivating learning environment is crucial for fostering a love of learning and building essential skills in children. Teachers with a genuine passion for helping children grow and a solid educational background are essential in providing effective instruction. The use of gamified learning experiences, problem-solving activities, and one-on-one interaction can help children develop intrinsic motivation and various competencies. Epic Kit, for instance, focuses on recruiting teachers with a love for kids, relevant qualifications, and the ability to learn quickly to create an optimal learning experience for students. By empowering children and making learning enjoyable, we can help them become lifelong learners.

    • VIPkid's early struggles to connect North American teachers with Chinese studentsAgainst skepticism from parents and investors, VIPkid spent the first year and a half building relationships and demonstrating the potential of their online teaching platform, securing 20 teachers and 200 students.

      VIPkid, an online education company, faced significant challenges in its early days as it sought to connect North American teachers with Chinese students. The company's mission to provide high-quality online teaching was met with skepticism from both sides of the marketplace. Parents were hesitant to believe their children could learn effectively online, while investors questioned the viability of finding enough students and teachers. Despite these challenges, VIPkid persisted, spending the first year and a half building relationships and demonstrating the potential of their platform. Through personal outreach and patience, they were able to secure just 20 teachers and 200 students. The company's success hinged on their ability to convince teachers that teaching online was not only easy but also rewarding, despite the initial fears and misconceptions. Today, VIPkid continues to grow, with a large library of teacher-generated content and a mission to empower educators and provide the best possible online learning experience for students around the world.

    • Finding the right teachers and students through referrals and creating engaging content for online learningStarting an online learning platform requires building a strong network of teachers and students through referrals, creating engaging content tailored to online learning, and catering to the needs of all parties involved - teachers, students, and parents - to ensure a valuable learning experience.

      Building an effective online learning platform involves finding the right teachers and students through referrals, creating engaging content, and catering to the needs of all three parties involved: teachers, students, and parents. Cindy, the founder of this platform, shared her experience of starting with just a few students and teachers, using referrals to expand, and creating a system where parents, teachers, and students all feel valued. They discovered that students were more likely to bring in new students if the platform offered them value, such as lower tuition and the ability to decide on their own learning pace. To create engaging content, they had to adapt to the online format and consider the needs of non-native English speaking teachers and students. They also learned that having a solid support system in place, such as a colorful backdrop for online classes, was crucial. One particularly heartwarming story involved a student, Lily, who was initially reluctant to learn English but ended up staying in the virtual classroom longer than expected, asking for her teacher to return. This demonstrates the strong connections that can be built between teachers and students in an online learning environment.

    • Launching an educational platform: Focusing on value and communityTo build a successful educational platform, focus on delivering value to both students and teachers, and creating a strong community that drives growth. Start small, with a dedicated team, and maintain a relentless focus on delivering value.

      The success of an educational platform hinges on both the efficacy of the program for students and teachers, and the ability to build a strong community that drives growth. The founders of this particular platform launched in the US market in March 2015, after two and a half years of development, but they started in October 2013. During the first year and a half, they had 20 teachers and 200 students, and they focused on ensuring the program was valuable for both parties. The students showed high retention and enthusiasm, and the teachers found the program rewarding and financially beneficial. With this foundation in place, the platform was able to scale, leveraging low acquisition costs and strong referrals. The team during this period was small, starting with just a few people, all based in China. The key to success was a relentless focus on delivering value and creating a community that loved the product.

    • Empowering teachers builds a strong communityBuilding a strong community of educators through frequent communication, weekly newsletters, referral programs, transparency, trustworthiness, and efficacy leads to recruitment, retention, and advocacy.

      Building a strong community has been instrumental in the growth and success of this educational company, which now employs over 3000 people with locations in Beijing, Shanghai, and San Mateo. The company has prioritized community empowerment, enabling teachers to feel connected and valued through frequent communication, weekly newsletters, and referral programs. This sense of community has helped the company recruit and retain teachers, even with the challenge of being located across the Pacific Ocean. The company's commitment to transparency, trustworthiness, and efficacy has also been key in building a loyal community of teachers and advocates. With teacher communities on social media platforms like Facebook, the company has leveraged these channels to foster engagement and collaboration among its teachers, leading to a strong advocate network. Ultimately, the company's success can be attributed to its focus on building a strong community of educators and empowering them to succeed.

    • Empowering every child with quality educationVIP Kids aims to inspire, empower, and make quality education accessible to 5-10 million kids globally through online learning, strong community, and collaboration with experts in education and AI.

      VIP Kids, an educational platform, is dedicated to inspiring and empowering every child for the future by making quality education accessible to all, regardless of their financial situation. Kelvin Klang, the founder, travels across the US and meets with teachers monthly, fostering a strong community. Their vision is to have 5-10 million kids learning globally within the next 5-10 years and collaborating with teachers to make their teaching experiences different and effective. With the advancement of online learning, they aim to make education more efficient, affordable, and available to every child, including those in rural areas and developing countries. They are also working with experts in education and AI to discover new learning methods and technologies to prepare children for the future. The ultimate goal is to transform education on a global scale and make it accessible to all, not just those who can afford it.

    • Personalizing Learning and Empowering Teachers with AI in EducationVIPkit uses AI to analyze student data and optimize teaching methods, matching students and teachers effectively, and streamlining teachers' workloads, ultimately benefiting students, teachers, and parents.

      VIPkit, an education technology company, is utilizing AI to personalize students' learning experiences and empower teachers. With vast amounts of data collected from audio, video, and content interactions, VIPkit aims to discover patterns that motivate students and optimize teaching methods. This data analysis can also help match students and teachers effectively, creating a tailored learning path for each student. Additionally, AI can streamline teachers' workloads, allowing them to focus on their strengths and potentially increasing their earning potential. This benefits not only students and teachers but also parents, who can monitor their children's progress more effectively. The growing interest in edtech and AI industries, along with the increasing number of unicorn companies, has attracted top talent from various sectors to explore the potential of this innovative approach.

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