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    AA135 - The Most Common Disagreements You'll Get Into as a Scrum Master (Part 2 of 2)

    en-usOctober 25, 2023

    About this Episode

    In this podcast, Enterprise Agility Coach Om Patel and Product Manager Brian Orlando discuss the most common disagreements, arguments, and spirited discussions that Scrum Masters find themselves in throughout their careers.

    There were so many topics, we had to split this podcast into two!

    0:00 Topic Intro: Most Common SM Disagreements
    0:35 Impediment Disagreements
    2:59 Using the Definition of Done
    6:34 Building Communication
    10:53 Meeting Fatigue
    15:20 More Effective Retrospectives
    17:43 Example - One Cause of Meeting Fatigue
    20:53 Cultural Resistance
    26:58 Personality Clashes
    28:56 Scrum Master Value
    32:47 Conflict and Perspectives
    34:13 Wrap-Up

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    Recent Episodes from Arguing Agile Podcast

    AA154 - Intuition vs Evidence, with CEO and Founder: Alex Polyakov

    AA154 - Intuition vs Evidence, with CEO and Founder: Alex Polyakov

    Some people say you can't build products without being guided by evidence.

    Some people say you can't build products without strong intuition.

    We're arguing about the balance so you don't have to!

    This episode, we also welcome back friend of the show Alex Polyakov, CEO and Founder of Project Simple. Alex and his company are on a mission to make Teams better by building the first ever AI Agile Software Management Platform. Go see what Project Simple is all about by visiting them at projectsimple.ai!

    Connect with Alex on LinkedIn at: https://www.linkedin.com/in/apolyako

    00:00 Podcast Intro
    00:17 Topic Intro: Evidence vs Intuition
    00:58 Relationship Between Intuition & Evidence
    02:31 Intuition & Experience
    04:02 Survivorship Bias
    06:14 Domain Expertise + Curiosity + Leadership
    09:34 OKRs Done Wrong
    10:43 Alex, on OKRs
    12:06 Leading vs Lagging
    14:57 Experiments, Conceptually
    19:10 Experiments in Business Value
    20:58 Product Management (AirBnB)
    25:17 Coaching Talent
    27:34 Building the Perfect Product Manager
    29:25 Enter the Training-Industrial Complex
    31:04 Transitioning from Founder to First Product Manager
    33:45 Vision & Company Founders
    35:24 Examples of Failures
    37:59 iPhone Example (Risk)
    40:49 Risk vs Evidence
    42:41 Misinterpreting Data
    46:08 Wrap-Up

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    AA153 - "I" Know What the Customer Needs

    AA153 - "I" Know What the Customer Needs

    In agile software development, everyone loves to say they know what the customer needs... but who do you really need to listen to, and what are they really saying?  

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    0:00 Topic Intro: It's What the Customer Needs
    0:33 When the Product Manager or Owner Tells You
    1:57 Jumping to Solutions (vs Exploring Problems)
    6:43 "The Customer Said" Defense
    10:04 When a Proxy Product Owner Tells You
    12:02 Business Analysts & UX Researcher
    15:37 Proxy Cons: Decision Making Delays & Bottlenecks
    20:37 When Your Boss Tells You
    23:28 Red Flag on Idea Validation
    26:08 When Sales Tells You
    30:49 Negatives of Sales
    33:28 When a Founder Tells You
    34:53 Founders: 24/7 Type of People
    39:09 When the Customer Directly Tells You
    42:03 Process & Stakeholder Management
    45:54 Customers Don't Know Your Systems
    48:04 Wrap-Up

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    AA153 - "I" Know What the Customer Needs

    AA152 - Weaponizing Efficiency

    AA152 - Weaponizing Efficiency

    Weaponizing Efficiency: Is it really helping your software development, product, and teams?

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    Join us for a thought-provoking discussion that will challenge assumptions about efficiency and equip you with strategies to push back against pedantic optimization efforts.

    0:00 Topic Intro: Weaponizing Efficiency
    0:41 Standardizing Creativity out of the Org
    4:37 Fear-Based Management
    7:33 Garbage Metrics, Discouraging Peering
    11:31 Where Ideas Come From
    14:43 Financing Siloes
    17:29 Learning is Wasted Time
    19:49 Driving Costs (and Value) Down
    24:07 Working ON (versus IN) the Business
    25:53 Real Efficiency Gains are Outside Development Teams
    29:13 Making/Saving Money
    33:33 Wrap-Up

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    AA151 - Hardware & Software Products and Teams: Agile in Manufacturing

    AA151 - Hardware & Software Products and Teams: Agile in Manufacturing

    If your product has a combination of hardware and software, this is the podcast for you!

    This podcast is all about agile in the manufacturing world with manufacturing expert and consultant to the stars, Clint Murt!

    Clint joins Enterprise Business Agility Coach Om Patel and Product Manager Brian Orlando for an exploration of a realm where just creating great software isn't enough. We quickly discover that, when hardware enters the picture, complex compounds exponentially.

    Special shout out to the Everything Electric Show and the Fully Charged Podcast for the clip of Ford CEO Jim Farley discussing issues around software in the automotive industry

    0:00 CEO of Ford Jim Farley on Software in Manufacturing
    1:23 Clint's Intro & an Overview of Manufacturing
    3:38 Dependencies
    5:40 Arguing on: Dependencies & Ecosystems
    8:33 Challenging Agile Tropes on Dependencies
    10:43 Compounding Problems
    12:17 Short Term Metrics
    14:57 Upfront Cost
    17:52 Sales Running Ahead
    21:57 User Experience
    25:20 Inventory Management
    30:00 Embedding with Customers
    35:27 Multi-Team Collaboration
    37:54 Quality
    41:34 Summarizing the Podcast
    43:10 Six Sigma & Lean/Agile
    44:30 Wrap-Up

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    AA151 - Hardware & Software Products and Teams: Agile in Manufacturing

    AA150 - Things You Don't Say Out Loud in Agile

    AA150 - Things You Don't Say Out Loud in Agile

    Senior Product Coach Mike Miller is back on the Podcast, joining Brian & Om for a fun and lightweight podcast discussion about the unspoken realities of agile software development!

    Get ready to talk about all those elephants in corners - from the unspoken challenges teams experience, to budgeting woes, to inflated titles, to unclear goals and value propositions!

    0:00 Topic Intro: Things You Don't Say Out Loud in Agile
    0:19 Project Managers Retitled to Product Manager
    2:40 Product vs Project
    4:17 Truer for Scrum Masters?
    10:33 Middle Management is Unnecessary
    18:41 Peering is Rare
    22:45 Systems over Agile Coaching
    27:25 Annual Budgeting is King
    34:50 Backlog Managers are the Norm
    38:36 PO as Delivery Manager
    40:21 Product Goals (Do they Exist?)
    43:11 Strategy (It's Hard, and also Rare)
    47:23 More on Backlogs & Prioritization
    50:25 Customer Value - what Value?
    52:05 Value Must be Defined
    55:10 PO/SM with Technical Knowledge
    58:48 The Typical Answers
    1:02:50 Wrap-Up

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    https://music.amazon.com/podcasts/ee3506fc-38f2-46d1-a301-79681c55ed82/Agile-Podcast
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    AA150 - Things You Don't Say Out Loud in Agile

    AA149 - Positive Indicators of Agile Team Effectiveness

    AA149 - Positive Indicators of Agile Team Effectiveness

    In this episode, we answer an interview question that Brian has started to notice Product Managers stumbling over: "What are some indicators you would look for to know if an agile team is working effectively?"

    0:00 Topic Intro
    1:49 Velocity
    4:39 Delivery and Forecasting
    6:21 Flow Metrics (Cycle Time, Lead Time, WIP)
    7:50 Say-Do Ratio
    10:17 Different Uses for Say-Do
    11:31 Retro Improvements
    14:48 Impediment Resolution
    16:45 Roadmap Categorization & Finance
    19:54 Backlog Health
    22:51 Customer Satisfaction and Value Confirmation
    26:47 Surveys
    28:09 A Rant on Steering Feature Factory Culture
    29:56 Team Satisfaction (Niko Niko)
    33:27 Team or Service NPS
    36:29 Bug Leakage / Escaped Defects
    40:27 Training (L&D)
    43:55 Leads Kanban: People Development
    47:01 Meeting Duration & Effectiveness
    49:23 Wrap-Up

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    AA148 - An Introduction to Software Development Finances

    AA148 - An Introduction to Software Development Finances

    This podcast is your ultimate introduction to the cryptic, mysterious, and sometimes clandestine world of software development finance.

    Join Product Manager Brian Orlando and Enterprise Business Agility Coach Om Patel as they explore the finance-side of the house with special guest and CPA, Newton Owi!

    Listen as we discuss the ins-and-outs of software-finance, including an explanation of Capex vs Opex, an overview of capitalization, an in-depth review of Internal vs External Use Software, and a discussion of Technical Feasibility. We wrap by reviewing strategies for R&D Budgeting and why, how you might save money on MVPs, and it wouldn't be the Arguing Agile Podcast without an in-depth discussion of how Cross-Functional Teams benefit from having access to financial expertise.

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    Apple Podcasts:
    https://podcasts.apple.com/us/podcast/agile-podcast/id1568557596

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    https://open.spotify.com/show/362QvYORmtZRKAeTAE57v3

    Amazon Music:
    https://music.amazon.com/podcasts/ee3506fc-38f2-46d1-a301-79681c55ed82/Agile-Podcast
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    AA147 - Creating and Launching New Software Products (0 to 1)

    AA147 - Creating and Launching New Software Products (0 to 1)

    Have a world-changing product idea but don't know how to get it to users? This no-nonsense episode of the Arguing Agile podcast breaks down the REALITY of building products from the ground up.

    Listen as two industry veterans discuss market research, MVPs, user feedback, and go-to-market strategies so that you can avoid costly mistakes and boost your chances of success.   

    0:00 Topic Intro: 0 to 1
    0:36 Hey Kid, I Got This New Idea!
    1:55 What Problem Are We Trying to Solve?
    3:42 Identifying a Market and/or Audience for MVP
    7:18 Research & Product Market Fit
    8:25 Data-Driven Culture (or Not)
    12:56 Team Members Talking Directly to Customers
    14:23 Strong Opinions, Loosely Held
    17:29 Interview Your Customers (and Competitor Customers)
    20:19 MVP-to-Pilot
    24:43 Realtime Alpha/Beta Feedback
    27:42 Alpha/Beta Misconceptions
    29:06 Alpha Partners & Clarity of MVP
    32:27 Leveraging (Technical) Debt
    34:46 Usability
    37:53 Monetization
    41:07 Go to Market Strategies
    45:40 Find or Create Your Audience
    48:32 What We Learned
    50:19 Wrap-Up

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    AA147 - Creating and Launching New Software Products (0 to 1)

    AA146 - Our Most Viewed Podcasts and Clips

    AA146 - Our Most Viewed Podcasts and Clips

    Ever wondered about why you hunger for an episode on Release Planning or why Brian's Spotify rant struck a chord?

    Get the inside scoop at this retrospective feast!  We'll examine the recipes for our most popular content from 2024, revealing the juicy trends and themes that tickled your fancy. Plus, we are giving a sneak peek into future episodes, inspired by your binge-worthy favorites!

    0:00 Topic Intro
    0:46 AP17: Scrum Master's Role in Release Planning
    2:41 Back-up Communicator
    6:27 Playing the Role
    10:55 Acceptance Criteria
    12:51 Sprint Review Checklist
    14:51 Tricky AC & Stories
    20:00 Agile vs Traditional Software Budgeting
    26:04 Roadmap Features and Milestones in Agile
    30:33 Gantt Charts
    33:38 AA120 - Did AirBNB Fire All Their Product Managers?
    38:46 Build vs Buy (or Extend)
    40:07 AP2: Brian Hates on Spotify & Capital One
    45:07 Take-Aways

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    AA145 - Why Incompetent Men Become Leaders

    AA145 - Why Incompetent Men Become Leaders

    Why Do Incompetent Men Rise to the Top? ️

    This week's #ArguingAgile #Podcast tackles Tomas Chamorro-Premuzic's 2013 HBR article on this very real issue with #leadership.

    Read the Article:
    https://hbr.org/2013/08/why-do-so-many-incompetent-men

    0:00 Topic: Incompetent Men in Leadership
    0:37 Ratios of Men to Women in Management
    3:03 Management vs Leadership
    5:04 We Can't Measure Leadership
    7:53 Downfall of Bad Managers
    10:10 Personality Disorders
    11:50 Short Term Thinking
    13:31 Women Leaders
    14:55 Humility Fails to Impress
    16:52 Is Hiring Broken?
    18:42 HR, Taylorism, and the Ivory Tower
    21:17 Leading with Emotional Intelligence
    24:29 Systemic Problems
    25:55 The Wrong Conclusions
    29:00 Discrimination
    30:26 Wrap-Up
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