Agile Technical Documentation Workflow with Hannah Gilberg, Director, User Documentation at Navis

enMay 27, 2021

Knowledgebase Ninjas

What was the main topic of the podcast episode?

Summarise the key points discussed in the episode?

Were there any notable quotes or insights from the speakers?

Which popular books were mentioned in this episode?

Were there any points particularly controversial or thought-provoking discussed in the episode?

Were any current events or trending topics addressed in the episode?

What was the main topic of the podcast episode?

Summarise the key points discussed in the episode?

Were there any notable quotes or insights from the speakers?

Which popular books were mentioned in this episode?

Were there any points particularly controversial or thought-provoking discussed in the episode?

Were any current events or trending topics addressed in the episode?

About this Episode

In this week’s episode of the Knowledgebase Ninjas Podcast, Gowri Ramkumar is joined by Hannah Gilberg, Director, User Documentation at Navis. They discuss Hannah’s agile documentation workflow, how she coaches her team of technical writers and engineers and Hannah’s tech stack to produce high-quality documents.

Recent Episodes from Knowledgebase Ninjas

Migrating documentation: Best practices and challenges, with David Ingram, Medalia

David Ingram, Senior Technical Writer at Medalia, discusses the best practices and challenges involved in migrating to a new documentation platform. He also emphasizes the various components that need to be addressed before initiating the migration process.

enFebruary 15, 2024

The Changing Landscape of Technical Writing with Mick Davidson, Aussie Broadband

In the latest episode on the Knowledgebase Ninjas, we have Mick Davidson with us, sharing valuable insights on the evolving nature of technical writing over the last 30 years. He sheds light on the challenges documentalists face these days in terms of the role and research.

enFebruary 01, 2024

Knowledge Management for Organizational Success with Eduarda Raddatz, Technical Writer, Matera

Eduarda Raddatz, Technical Writer at Matera, talks about the significance of knowledge management, and its impact on the overall success of an organization. In the episode, she highlights the benefits of having a good knowledge base platform.

Knowledgebase Ninjas

enDecember 28, 2023

technical writer

organizational success

knowledge management

knowledgebase

matera

Crafting quality product documentation with Sofia Emelianova, Senior Technical Writer, Google

In this episode, Sofia Emelianova, Technical Writer, Google, talks about challenges faced by technical writers and techniques for crafting high-quality documentation.

Knowledgebase Ninjas

enNovember 30, 2023

google

technical writer

product documentation

sofia emelianova

document360

Transition to Technical Writing from Diverse Backgrounds with Beatriz Mejia, Technical Writer at Ben Fatto

Beatriz Mejia, Technical Writer at Ben Fatto shares insights on how an individual's background in different fields can influence their approach to technical writing. She also discusses strategies to overcome the challenges during this transition.

enOctober 04, 2023

API documentation: Components and Best practices, with Mark Wentowski, API documentation Specialist, TechWriteX

Mark Wentowski, API documentation Specialist, TechWriteX, talks about various components, challenges, and best practices in API documentation space.

Knowledgebase Ninjas

enJune 28, 2023

technical writing

technical communication

documentation

documentation best practices

document360

Discussing knowledge sharing and documentation metrics with Mysti Berry, Principal Technical Writer at mParticle

Mysti Berry, Principal Technical Writer, mParticle, speaks about documentation metrics she follows at her organization and explains knowledge sharing across boundaries.

Knowledgebase Ninjas

enJune 14, 2023

technical writing

technical communication

documentation

knowledge sharing

mparticle

Navigating Team Dynamics in Technical Writing with Yael Basford, Senior Technical Writer, Akamai

Yael Basford, Senior Technical Writer, Akamai talks about how technical writing and psychology are intertwined and share her experiences working in larger teams vs smaller teams.

Knowledgebase Ninjas

enMay 17, 2023

technical writing

technical communication

akamai

documentation

user psychology

Conversation on Technical communication, Ideal persona, and Integrating writers into development with Avi Chazen, Technical Communicator at Sage

In our latest episode on Knowledgebase Ninjas podcast, we have Avi Chazen with us, and he explains how to define an ideal persona and how to incorporate the writing team into product development.

Knowledgebase Ninjas

enApril 19, 2023

sage

technical writing

technical communication

documentation

technical communicator

Documentation as Customer Success and Retention Tool with Isa De Abreu, Lead Technical Writer at Nexudus

In the latest episode on Knowledgebase Ninjas podcast, we have Isa De Abreu sharing how documentation can act as a customer success tool. She also reflects on some interesting metrics they put in use at Nexudus to keep the knowledge base up to date.

enMarch 23, 2023

Ask this episode Anything

What was the main topic of the podcast episode?

Summarise the key points discussed in the episode?

Were there any notable quotes or insights from the speakers?

Which popular books were mentioned in this episode?

Were there any points particularly controversial or thought-provoking discussed in the episode?

Were any current events or trending topics addressed in the episode?