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    Always Creating Value™ Podcast | A conversation with Lon Safko about AI, Chat Bots, and more!

    en-usDecember 06, 2022
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    About this Episode

    Mark Fowler President of Stowe Management Corporation, and CEO of revolutionary conversations Interviews Lon Safko on the use and value of Chat Bots.

    Mark Fowler has been working with CPAs, and other financial professional professionals helping their clients and their customers and been doing it for a long time. About a year or so ago, we decided that we wanted to talk about the kinds of things that have helped us help companies grow, turnaround, expand and become much better at what they're doing. And we and we figured out that the probably the most important thing was the consistent focus on value creation throughout the business. And that motivated us to decide to have some interviews with people who along the way or people introduced to us who we believed, held that same mission every day.  We can always be thinking about something better that we can do both for ourselves, our career, the people around us, our business, our customers, our clients.  And today we have Lon Safko.  Lon has been on our podcasts before and has a wealth of information of value to share. Lon is a kingpin is a cornerstone in it having many, many patents and probably his most important invention of a computer to save the first human's life, Lon welcome.

    Lon has been in the IT field and marketing for quite a while and invented the first computer to save human life.  He did some of the first work on environmental control and artificial intelligence for United States Department of Energy. He has a strong background in what we're going to talk about today. And that's artificial intelligence in the form of chatbots. And how it brings value to your customers. And how shocked Lon was when he implemented it for the first time because he was not a real strong believer in it. Now he is a very strong believer and he talks in this podcast about some of those points and how AI chatbots can help you.

    What is a Chatbot?
    A chatbot is just a computer program, an app and it just simulates conversation. That's really all it does. When the app starts to run, you ask it a question. It tries to find an answer. And then based on what that answer is, you ask it another question, and then it just continues this conversation.  We've all experienced chatbots for customer service, whether it's Amazon or Netflix or any of the big companies. They're all using chat bots and have for or quite a while.

    Quote from Lon Safko:
    “I had more sales from the moment I implemented the Chatbot. On one website, called Papermodelsonline.com. It provides school projects, downloadable school projects or kids. Here's the bottom line, I saw a 30% increase in revenue. Yeah, I'm going to say that again. 30% increase in revenue. It's maintained that ever since a chatbot was installed. And the reason is, customers come to a website, they'll have a question about your product, however they’re not going to use the contact form. They won't use the contact form. And when I had the Chatbot ask them why? they said it was fear of the harvesting of our emails and more spam. That said, they're comfortable having a conversation with a chatbot. And they would ask questions that I never anticipated. I would put those in the frequently asked questions page immediately and within 24 hours this particular chatbot would reread the entire website for the following morning.

    More...

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    Always Creating Value™ Podcast | A conversation with Lon Safko about AI, Chat Bots, and more!

    Always Creating Value™ Podcast | A conversation with Lon Safko about AI, Chat Bots, and more!

    Mark Fowler President of Stowe Management Corporation, and CEO of revolutionary conversations Interviews Lon Safko on the use and value of Chat Bots.

    Mark Fowler has been working with CPAs, and other financial professional professionals helping their clients and their customers and been doing it for a long time. About a year or so ago, we decided that we wanted to talk about the kinds of things that have helped us help companies grow, turnaround, expand and become much better at what they're doing. And we and we figured out that the probably the most important thing was the consistent focus on value creation throughout the business. And that motivated us to decide to have some interviews with people who along the way or people introduced to us who we believed, held that same mission every day.  We can always be thinking about something better that we can do both for ourselves, our career, the people around us, our business, our customers, our clients.  And today we have Lon Safko.  Lon has been on our podcasts before and has a wealth of information of value to share. Lon is a kingpin is a cornerstone in it having many, many patents and probably his most important invention of a computer to save the first human's life, Lon welcome.

    Lon has been in the IT field and marketing for quite a while and invented the first computer to save human life.  He did some of the first work on environmental control and artificial intelligence for United States Department of Energy. He has a strong background in what we're going to talk about today. And that's artificial intelligence in the form of chatbots. And how it brings value to your customers. And how shocked Lon was when he implemented it for the first time because he was not a real strong believer in it. Now he is a very strong believer and he talks in this podcast about some of those points and how AI chatbots can help you.

    What is a Chatbot?
    A chatbot is just a computer program, an app and it just simulates conversation. That's really all it does. When the app starts to run, you ask it a question. It tries to find an answer. And then based on what that answer is, you ask it another question, and then it just continues this conversation.  We've all experienced chatbots for customer service, whether it's Amazon or Netflix or any of the big companies. They're all using chat bots and have for or quite a while.

    Quote from Lon Safko:
    “I had more sales from the moment I implemented the Chatbot. On one website, called Papermodelsonline.com. It provides school projects, downloadable school projects or kids. Here's the bottom line, I saw a 30% increase in revenue. Yeah, I'm going to say that again. 30% increase in revenue. It's maintained that ever since a chatbot was installed. And the reason is, customers come to a website, they'll have a question about your product, however they’re not going to use the contact form. They won't use the contact form. And when I had the Chatbot ask them why? they said it was fear of the harvesting of our emails and more spam. That said, they're comfortable having a conversation with a chatbot. And they would ask questions that I never anticipated. I would put those in the frequently asked questions page immediately and within 24 hours this particular chatbot would reread the entire website for the following morning.

    More...

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    Some of the Learning’s we highlight in this Podcast

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    Join us July 13th! Digital Experts in IT and AI Discuss: Connecting the Digital to Human Needs Not the Other Way Around.

    Recently I have interviewed 3 prominent individuals In the Computer, IT, AI worlds.  David Cieslak, Lon Safko and Marty Cooper.  Each were amazing to talk with and each told a story of their pioneering journeys of where they were to where they wanted to be and where they arrived.  It was fascinating. Please see our Always Creating Value™ Podcast page to watch full episodes, excerpts, and find out more about past and upcoming guests, etc.

    The one thing that came home for me was that with all the success technology has had and all the changes and benefits that we have had, there seemed to be the need for a bit more humanity in the equation.  We all know about the questions regarding our IT magnets and the to-be explored challenges they and the public are experiencing.  But I would think that this is the tip of iceberg and humans might have a say in it—hopefully.

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    Look not so much for what is wrong but what can and should be!

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    Join us for Always Creating Value™ Podcast for Successful Businesses

    In business, for whatever we are doing, our intent is to be creating value in many ways.  To be successful, a business needs to bring something important to customers/clients, team members and the community.  In fact, the most successful businesses have a clear value proposition for their stakeholders and their markets.

    I have been building and rebuilding business for over 35 years.  These projects could be growth oriented on their own, crisis management or turnaround situations or businesses needing to lay foundations for the next stages of their growth.

    Join us the 2nd Wednesday every month  @ 11:00 am – 12:00 pm (PDT)

    Join our podcast live!

    Join Zoom Meeting

    https://us02web.zoom.us/j/81241247456?pwd=YVJ5c3JQblhzMW1Gb0ZHcUUxRDVJUT09

    Meeting ID: 812 4124 7456
    Passcode: Value

    Guests

    Martin Cooper is an engineer, inventor, entrepreneur, and futurist. He is known as the “father of the cell phone.”

    Lon Safko is a serial innovator, inventor, bestselling author, speaker, trainer, consultant. He has been on the ground floor and cutting edge of the IT and Computer Industries for over 25 years.

    David Cieslak is Chief Cloud Officer and EVP with RKL eSolutions, a leading business process automation consulting firm with offices across the US.




    Ep-10 Always Creating Value™ Podcast for Successful Businesses –Marty Cooper Inventor of Cell Phone

    Ep-10 Always Creating Value™ Podcast for Successful Businesses –Marty Cooper Inventor of Cell Phone

    June 8, 2022, Always Creating Value™ Podcast with Marty Cooper

    SEASON 1, EPISODE 10, Author of CUTTING THE CORD: The Cell Phone Has Transformed HUMANITY, an Amazon #1 bestseller: Marty Cooper
    Martin Cooper is an engineer, inventor, entrepreneur, and futurist. He is known as the “father of the cell phone.”

    https://estowemanagement.com/marty-cooper-cutting-the-cord/

    Marty led the creation of the world’s first cell phone at Motorola—and made the first public call on it. Over nearly three decades at Motorola, Cooper contributed to the development of pagers, two-way radio dispatch systems, quartz crystal manufacture, and more.

    A serial entrepreneur, he and his wife, Arlene Harris, have cofounded numerous wireless technology companies. This includes Cellular Business Systems, SOS Wireless Communications, GreatCall, and ArrayComm. Cooper is currently chairman of Dyna LLC and a member of the FCC’s Technological Advisory Council. He was the first to observe the Law of Spectrum Capacity, which became known as Cooper’s Law.

    In 2013, Cooper became a member of the National Academy of Engineering from whom he received the Charles Stark Draper Prize for Engineering. He was awarded the Marconi Prize “for being a wireless visionary who reshaped the concept of mobile communication.” He has been inducted into the Consumer Electronics Hall of Fame and Wireless History Foundation’s Wireless Hall of Fame. The Radio Club of America awarded him a Lifetime Achievement Award in 2010. He is a lifetime member of the IEEE, was president of its Vehicular Technology Society and received its Centennial Medal. In 2007, Time magazine named him one of the “100 Best Inventors in History.” He is a Prince of Asturias Laureate.

    Marty Cooper grew up in Chicago, the son of Ukrainian immigrants. He attended Crane Technical High School and the Illinois Institute of Technology, where he is a Life Trustee. He served in the US Navy as a submarine officer during the Korean Conflict.

    We Initiated the Always Creating Value™ Podcast Program in September 2021.

    We are delighted our Podcast guests have been eager to share how they are adding value in whatever they are doing in the world… you have an opportunity to hear about a new way to look at things by tapping into their successes and challenges.

    Look for us on the 2nd Wednesday each month at 11:00 am Pacific Time
    or visit our website anytime – Podcasts are always available.
    Upcoming Podcast Episodes:

    Full Episodes:
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    Zoom Address

    https://us02web.zoom.us/j/81241247456?pwd=YVJ5c3JQblhzMW1Gb0ZHcUUxRDVJUT09

    Meeting ID: 812 4124 7456
    Passcode: Value

    Episode #9 "Always Creating Value™ Podcast for Successful Businesses" guest: Lynn Kitchen

    Episode #9 "Always Creating Value™ Podcast for Successful Businesses" guest: Lynn Kitchen

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    https://estowemanagement.com/bringing-people-capital-and-ideas-together-with-lynn-kitchen/

    Lynn Kitchen is passionate about Power of Mentorship and Can-Do Spirit.

    I first saw Lynn when she was interviewed for our Revolutionary Conversations, LLC’s Power of Peace® Podcasts.  Being one of our first interviewees, she was also one of our most enthusiastic.  She did something that no one since has done—she came prepared to talk about our book.  She had read it, studied it, practiced the instructions then successfully took the book’s conversational technology out into the world to support her to be more successful in 3 separate situations: business, personal and family interactions — all before the interview with us.

    She had mentored herself and put her Can-Do Spirit into play and wowed us in so many ways.  She was able to help us better understand our book’s potential, clearly demonstrating how our information could be used in even more powerful circumstances than we had before—and our success with the material had already been impressive for many decades.  In essence, she was able to mentor us by demonstrating how she learned, engaged and utilized the material so the results were exceptional.  The whole time, mentoring in action, she was adding value to herself, us, the audience; by creating a new platform for those interviews, she gave us another, newer way to frame these podcast interviews.

    We can’t wait to see how she wows us again on our Always Creating Value™ Podcast.
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    • Lynn’s production company, Kitchen-Hamilton Productions, is currently producing a 13-Episode TV Series, “World’s Greatest Motivators”, featuring top motivational speakers on the Power of Positivity and the Can-Do Spirit.
    • Previous productions include the Bob Proctor at Carnegie Hall event and the Master Mentor Series with Lynn as she interviewed notable thought leaders and master mentors on the Power of Mentorship.
    • As a publisher, Lynn is CEO of DreamSculpt Books & Media, an imprint of Waterside Productions (an Ingram Publishing Imprint) bringing book incubation services, publishing and strategic planning to authors whose messages make a positive difference in the world.
    • As one of four businesswomen, Lynn is a partner of The Four Dames, LLC, a women empowerment company.  Their book “Wealth Mastery for Women” is an international bestseller.
    • Formerly, Lynn enjoyed a 35-year career as a financial advisory executive and now provides seasoned perspective as a financial consultant.  

    Mentorship and philanthropy have long been Lynn’s priorities, serving 22 years as Board Member of the Spirit Awakening Foundation that mentors incarcerated and at-risk youth in Los Angeles.  Lynn holds a Bachelor of Science, Business Marketing, from California State University, Long Beach; she has held many advanced financial certifications including Licensed Financial Principal and 2 years of study toward Certified Financial Analyst (CFA).

    Lynn currently lives in Longboat Key, Florida, with her husband and enjoys tennis and biking.

    We Initiated the Always Creating Value™ Podcast Program in September 2021.
    We are delighted our Podcast guests have been eager to share how they are adding value in whatever they are doing in the world… you have an opportunity to hear about a new way to look at things by tapping into their successes and challenges.

    https://estowemanagement.com/always-creating-value-podcast/

    People can find me if they wish,

    Episode #8 "Always Creating Value™ Podcast for Successful Businesses" guest: Rinaldo S. Brutoco

    Episode #8 "Always Creating Value™ Podcast for Successful Businesses" guest: Rinaldo S. Brutoco

    (Airdate: April 13, 2022) on Always Creating Value™ Podcast: Serial Entrepreneur, Executive, Author, Radio Host, Futurist: Rinaldo S. Brutoco
    Post article
    More episodes:

    Rinaldo is a Renaissance Person who is involved in all types of projects for the betterment of all. In our interview, we will learn more about some of his key successes. It will be amazing — we will learn how he is consistently creating value with projects in safe energy, social responsibility, climate change, businesses taking the high road with their duties to all stakeholders and more.

    Rinaldo S. Brutoco is Founder, CEO and Chairman of H2 Clipper, Inc., an innovative hydrogen infrastructure technology platform. He is also the Founding President and CEO of the Santa Barbara-based World Business Academy, as well as co-Founder of JUST Capital. He’s a serial entrepreneur, executive, author, radio host and futurist who’s published on the role of business in relation to pressing moral, environmental and social concerns for over 35 years.
    https://justcapital.com/

    As an attorney, he practices law from its higher focus. He fights for justice and creates ways people, particularly in business, can find a better, more peaceful/productive place to create value.

    With his partner Willis Harmon, they founded the World Business Academy in 1987.
    The World Business Academy is a Santa Barbara-based non-profit devoted to elevating the consciousness of people in the business community and encouraging business leaders to use their power and influence to take greater responsibility for the communities and the environment their work touches, in addition to growing profit. In recent years, the Academy has advocated for projects based on this perspective that address critical issues such as climate change, where the group has been an outspoken advocate for sustainable energy use and production methods. Its Mission is to inspire business to assume responsibility for the whole of society and assist those in business who share our values. They will accomplish this mission by changing business leaders’ consciousness from self-service to servant leadership; by changing the consciousness of young people entering business so they see themselves as entering a noble profession, rather than a jungle; by changing the consciousness of the public at large so it spends its money where its values are.

    “Now, more than ever, we believe the business community MUST provide social leadership as a steward for a healthy planet and a healthy human civilization. We research, publish and implement innovative practical solutions for the world’s most pressing challenges, and seek to define business as a positive social partner.”

    Social responsibility for business. What a concept! In many, many ways, the World Business Academy has done that. One of the Academy’s successes is a non-profit called JUST Capital, which is designed to hold business to their commitment to create a better world as they serve all their stakeholders – workers, customers, communities, the environment and shareholders:

    “We believe that business can and must be a greater force for good and that markets must be part of the solution. At over $18 trillion, the U.S. private sector is about 4½ times the size of government and 40 times the size of private philanthropy. Building a more just economy that better serves the needs of all stakeholders is an essential step in pursuing true prosperity for all and for addressing our systemic problems at scale.”

    We Initiated the Always Creating Value™ Podcast Program in September 2021.

    Episode #7 "Always Creating Value™ Podcast for Successful Businesses" guest: Marilyn Tam

    Episode #7 "Always Creating Value™ Podcast for Successful Businesses" guest: Marilyn Tam

    Join Mark H. Fowler and his guest Lon Safko on  “Always Creating Value™ Podcast for Successful Businesses.”
    Website: https://estowemanagement.com/always-creating-value-podcast/

    Marilyn Tam, Ph.D. is a Speaker, best-selling Author, Consultant, Board Certified Executive/Corporate Coach, CEO of Marilyn Tam & Co. and Founder and Executive Director of Us Foundation.

    She was formerly the CEO of Aveda Corp., President of Reebok Apparel and Retail Group, Vice President of Nike Inc. and a successful entrepreneur who has built four companies.

    Inc. Magazine ranks her as one of the top 100 Leadership Speakers in the world. She has been selected as one of the Top 10 inspirational business speakers by one of the best professional speakers’ bureaus. Brand Channel lists her as one of the four most prominent names in Ethical Business globally. Marilyn is a contributing writer to Thrive Global/Medium on how to live a successful, happy, healthy and dynamically balanced life.

    Her life is an inspiring example of what can be achieved if one follows their dreams.

    She grew up as an abused and neglected child in Hong Kong. She left home as a teen to come to America alone. Following her life mission, she achieved international business and humanitarian success.

    Marilyn now speaks, facilitates workshops and consults with corporations, organizations and people to achieve greater success, creativity and happiness. She helps people and organizations find and fulfill their life purpose and provides them with the principles and actions steps to take them their goal. Her NPS (Net Promoter Score) from her clients, the industry standard for measuring customer satisfaction, is among the highest rated of all speakers.

    Marilyn was recognized as one of the Top 30 Female Entrepreneurs in the USA by “Fempreneur” magazine. Jack Canfield detailed her work in his book on the strategies for success, “The Success Principles”.

    Among her numerous recognitions and awards is the Artemis Award from the Greek Government and Euro-American Women’s Council, with her image on a Greek postage stamp. Marilyn is featured in many documentary movies including GLOW Project, The Compass, Tapping the Source and FEMME for her accomplishments and inner wisdom.

    An inspiring author.

    Marilyn’s book, “The Happiness Choice”, was the top 3 most read book by businesses according to the leading business book supplier. The book won the Silver Medal of the Global eBook Awards. The book shows how and why happiness is crucial for business productivity and success, and for your physical, emotional, spiritual, and financial health.

    Her book, “How to Use What You’ve Got to Get What You Want”, is in six languages.

    For more information about Marilyn –


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