‘Beyond The E-Myth’ Framework Explained with Michael E. Gerber

In David Jenyns' insightful conversation with Canadian entrepreneur and best-selling author Cameron Herold, they explore the art of building a positive company culture that drives success. With Cameron's vast experience in scaling businesses and creating thriving environments, Cameron shares practical tips for entrepreneurs, CEOs, and COOs to implement effective systems and processes.

Please enjoy!

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Join David Jenyns as he sits down with Brian Scudamore, the founder of 1-800-GOT-JUNK, to discuss the power of systems and processes in business. Discover how Scudamore's systemic approach helped him scale his business, attract franchise partners, and consistently deliver exceptional customer experiences.

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Tune into this Dent Podcast - duel cast with David Jenyns and Glen Carlson as they explore the 7 stages of SYSTEMology. You'll discover:

• Why most business owners fail to systemise their business
• Where to get started and what systems must create first
• Why business owners are typically the worst people to document systems
• Why modelling your best team members is the best-kept secret to rapid systems.
• Why you don’t need (and shouldn’t try) to systemise like McDonalds
• The best way to unlock innovation and strategies to skyrocket your creativity
• Simple strategies to get your team to follow your systems - even the stubborn ones
• How to make improving systems a regular part of your team’s routine
• Why systems-centred businesses always get higher multiples and sell for top dollar

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Today’s Guest
Steve Olsher

Steve Olsher is known as the world’s foremost reinvention expert.

Famous for helping individuals and corporations become exceptionally clear on their WHAT – that is, the ONE thing they were created to do – his practical, no-holds-barred approach to life and business propels his clients towards achieving massive profitability while also cultivating a life of purpose, conviction, and contribution.

A 25+ year entrepreneur, Steve is the Chairman & Founder of Liquor.com, an online pioneer who launched on CompuServe’s Electronic Mall in 1993, New York Times bestselling author of What Is Your WHAT? Discover The ONE Amazing Thing You Were Born To Do, author of the Business Technology Book of the Year, Internet Prophets: The World’s Leading Experts Reveal How to Profit Online, creator of The New Media Summit, host of the #1 rated radio shows/podcasts Reinvention Radio and Beyond 8 Figures, international keynote speaker, and an in-demand media guest who has appeared on CNN, The Huffington Post, the cover of Foundr Magazine and countless other media outlets.

Website: steveolsher.com

Profit From Podcasts

Step 1: Understand podcasts.

Step 2: Develop relationships.

Step 3: Position yourself as the go-to expert in your field.

Step 4: Make your pitch.

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Today’s Guest
Zhu-Song Mei

Zhu-Song is the Founder & CEO of BigMarker.com. BigMarker is the largest marketplace for webinars and online events. We provide a platform where webinar hosts can produce webinars, interactive online classes and presentations, and where consumers can find professionally valuable content from thousands of thought-leading organizations.

Zhu-Song founded BigMarker in 2011, it was born from the idea of creating a network based on web conferencing that could help people anywhere to learn and to build relationships with peers through the use of online video conferencing.

Since then, BigMarker has evolved into a full-featured platform surrounded by a growing community of people from 190 countries. The platform provides unlimited web conferencing with audio, video, screen sharing, and recording, the ability to sell tickets, and community features to engage and build an audience between events.

Website: bigmarker.com

Run A Perfect Webinar

Step 1: Registration component.

Step 2: Send reminders.

Step 3: Innovate CRM tools.

Step 4: Host the live webinar.

Step 5: Do your follow-up.

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Today’s Guest
John Warrillow

John Warrillow has been helping business owners improve the value of their company for over 20 years.

As the founder of The Value Builder System™, his mission is to level the playing field for business owners as they approach their exit. Over 47,000 business owners have taken the Value Builder Questionnaire with the support of accountants who champion the system as Certified Value Builders™ across the globe. Owners are statistically-proven to improve company value by up to 71% through the system.

John’s best-selling book, Built to Sell: Creating a Business That Can Thrive Without You, was recognized by both Fortune and Inc. Magazine as one of the best business books of 2011 and has been translated into four languages. In 2015, John wrote another best-selling book: The Automatic Customer: Creating A Subscription Business In Any Industry.

Website: builttosell.com

Increase Your Businesses Value

Step 1: List all of the products or services that you offer today.

Step 2: Score each product or service from 1 to 10 against 3 criteria.

Step 3: Stack rank the products or services highest to lowest.

Step 4: Get rid of the product or service that scored the lowest.

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Today’s Guest
Peter Hickey

Peter Hickey is a worldwide leading SME expert. He has been active in buying and selling businesses and has a passion for helping business owners achieve what he has achieved.

Peter was the founder of the brand MAUS in 1990. He successfully built the company from a one-man business to a multi-million dollar concern and sold it a multibillion-dollar publisher.

Peter Hickey is a bestselling author and creator of a wide range of business tools published by MAUS.

He wrote a bestselling book on Business Planning. He won the Ernst & Young NSW “Entrepreneur of the Year” award in 1999. He founded an educational division and authored a management training course that is now an accredited Executive Masters of Entrepreneurship run through one of the largest Universities in Asia.

Five years later at the bottom of the IT cycle, and as multi-nationals were divesting themselves of assets, Peter thought the timing was right and bought back the MAUS business. He has since acquired several other businesses to add to the portfolio. He founded a corporate advisory and an educational division. Peter has been active as an international consultant and trainer, providing his services to a large number of companies on four continents.

Website: maus.com.au

Build A Business That Lasts

Tip 1: Take every Wednesday off.

Tip 2: Employee positivity clause.

Tip 3: One-on-one weekly meeting.

Tip 4: What sank the titanic?

Tip 5: Monthly business meeting.

Tip 6: Know the marketing numbers.

Tip 7: 10 opportunities at any given time.

Tip 8: Start with the end in mind.

Tip 9: Exercise and stress.

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Today’s Guest
Rhamy Alejeal

Rhamy Alejeal and his wife, Elizabeth, are the owners of Poplar Financial, a provider of integrated, automated HR processes. Rhamy and his team work with hundreds of companies across the United States, helping them learn how to stop pushing paper and start prioritizing people. In addition, Rhamy serves on the Federal Reserve’s Industry Council on Healthcare, providing insights into employer costs and how they affect businesses in today’s marketplace. He holds a bachelor’s degree in financial economics and an MBA with a focus on economics.

His book, People Processes was an Amazon #1 best seller in the HR category, and one of INC.com’s Top Ten leadership books in 2018.

Website: poplarfinancial.com

Manage Your Team More Effectively
Design your onboarding process for your team members.

• Designing your onboarding process for employees is also like bringing on a new client to your business and onboarding them.
• During the onboarding process, have a close look at how your employees interact with the process.
• Two systems that are important during onboarding:
  • Benefits and compensation.
    • Cultural communications.

• Make sure you cover timekeeping, payroll, compliance, scheduling on your onboarding. Your goals could be:
  • • To take someone who is enthusiastic to start working in your company to being moderately affected by their job with some ability to make decisions without a process.
    • After that, put it the steps you could think about and make your onboarding a process.
    • Make sure to put it in place live within the field of your employees. Ensure that you improve your process over time.

• Some key concepts in installing people processes in your business:
  • Breakdown your employee lifecycle into four broad stages.
    • Onboarding
    • Offboarding
    • Annual review.
    • Adhoc events.

• Systemizing these processes shouldn’t have to be specifically written out with every detail. You may initially determine the major steps and refine it as you go.
• Make sure you define a goal for each of these processes. Compare the steps you came up with and see how they align with your goals.

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Today’s Guest
Walt Hampton, J.D.​

Walt is a career and success coach.

Ivy-educated as a trial attorney, he is a high altitude mountaineer, adventure photographer, blue water sailor, and ultra-distance runner. His book, Journeys on the Edge: Living a Life That Matters, an Amazon best-seller, was named a Top 10 Non-Fiction Book in 2013; and was a two-time winner of the North American Book Awards.

He is also the author of The Power Principles of Time Mastery: Do Less Make More, Have Fun.

President of Summit Success and founder of the Positive Leadership Academy, Walt is a leading authority on the application of positive psychology to career and job success, business development and goal achievement. He is a dynamic motivational speaker, driven entrepreneur, sought-after leadership
trainer and skilled professional coach.

Walt is also President & Chief Operating Officer of Book Yourself Solid® Worldwide. Book Yourself Solid® is the original business building system founded by Michael Port in 2003; and is the fastest, easiest and most reliable system for getting more clients and customers than you can handle, even if you hate marketing and selling.
Walt’s mission: to help others have great lives; to rediscover their passions; to live their dreams. For more than 25 years he has counselled and advocated for business leaders and individuals through countless transitions, difficult, challenging and rewarding.

He teaches leadership, goal achievement and lifestyle design.

Walt and his wife, the executive coach and writer, Ann Sheybani, reside in Canton, Connecticut and Castletwonshend, Co. Cork, Ireland.

Website: walthampton.com

Master Your Time

Step 1: Do Less.

Step 2: Make “No” your default answer.

Step 3: Have a plan.

Step 3: Use Power Tools.

Step 4: Have a rest.

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Today’s Guest
JoAnna Brandi

For almost 3 decades JoAnna’s been teaching, coaching, cajoling, urging, provoking and inspiring companies to get beyond the idea of customer satisfaction and embrace Customer CARE. When you Create Authentic Relationships with Enthusiasm and Energy you build strong emotional bonds that lead to customer happiness, employee happiness, loyalty, repeat business and referrals. Happier customers lead to a happier bottom line and a “spillover effect” that reaches far beyond the company itself.

President of JoAnna Brandi & Company since 1990, JoAnna is a consultant, coach, a public speaker and the author of two books on customer loyalty, “Winning At Customer Retention, 101 Ways to Keep ‘em Happy, Keep ‘em Loyal and Keep ‘em Coming Back” and “Building Customer Loyalty- 21 Essential Elements in Action” as well as a gift book on positive thinking “54 Ways to Stay Positive in a Changing, Challenging and Sometimes Negative World.”

She recently became one of the world’s first 25 Chief Happiness Officers certified by Florida International University. She has been one of Dr Martin’s Seligman’s Authentic Happiness Coaches for the last 15 years.

She is the creator of the E-Course, “The Practice of Positive Leadership: Use the Science of Happiness to Engage Your Employees and Keep Your Customers Happy”

JoAnna is the Publisher of The Customer Care Coach® – A weekly self-study leadership training program in “The Art and Science of Exquisite Customer Care” as well as “Monday Morning Motivation” – a tool to keep employees focused on keeping the customers happy.

She has written over 600 articles and worked with companies that range in size from multinationals to small privately held companies. She is a popular and highly rated public speaker at conferences through the US. She has been a speaker resource for Vistage – the world’s largest CEO Peer-to-Peer organization for 21 years.

Website: returnonhappiness.com

Create A Culture of Profitability

Step 1: Positive leadership.

Step 2: Create a positive meaning.

Step 3: Create a positive climate.

Step 4: Create positive relationships.

Step 5: Create positive communication.

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