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    Ep 22: Mini-Stories: Vol 1

    en-usSeptember 15, 2018

    Podcast Summary

    • Paying Attention to Details in Information SecurityIn the security industry, overlooking important details can have dire consequences. Double-checking and paying attention to even the smallest details can prevent unnecessary and accidental hacks.

      This episode of Darknet Diaries includes shorter stories about different cyber security experiences, including a story from Rob Fuller (Mubix) about a routine penetration test with an unexpected twist. The team was trying to hack into a widget company's server, but the website and company information seemed off. Despite a cookie-cutter approach, they discovered the wrong servers and ended up hacking into Coca-Cola instead. This story highlights the importance of paying attention to details and double-checking before starting a task, especially in the information security industry where one mistake can have huge consequences.

    • The Importance of Strong Network Security Measures and Unique Passwords for CompaniesPenetration testing can identify vulnerabilities that can lead to unauthorized access. Strong security measures and unique passwords are crucial to prevent potential damage to a company's sensitive information and products.

      Penetration testing can identify vulnerabilities in a company's network and systems, allowing for malicious actors to gain unauthorized access. Remote code execution and command injection can lead to the installation of tools like Meterpreter, giving attackers control over the system. It is important for companies to have strong security measures in place and unique passwords for different systems to prevent unauthorized access. Without proper security measures in place, attackers can gain access to sensitive information, including emails and code for new products, and cause significant damage to the company.

    • Importance of Attention to Detail in Penetration TestingDouble-check details from clients to prevent accidental unauthorized access. Ensure a robust security protocol to mitigate legal and financial consequences, protecting confidential information from cyber threats.

      Before conducting penetration testing, it's important to double-check all details provided by the client to avoid breaking into another company accidentally. Meticulous planning and attention to detail are paramount to prevent unauthorized access and ensure the privacy and security of confidential information of other companies. Conducting penetration testing without proper authorization can lead to legal and financial consequences. It's crucial to handle such errors with immediate and appropriate measures, including getting in touch with insurance and legal teams, to mitigate potential losses and liability. Companies should build robust security protocols and practices to protect their critical systems and information from unauthorized access and cyber threats.

    • The Serendipitous Outcome of a Penetration TestProperly vetting vendors, providing accurate information, and thoroughly examining IP ranges can lead to surprising positive outcomes and potentially avert lawsuits.

      Penetration testing can lead to unexpected outcomes. A company that was broken into was surprisingly pleased with the result, eventually becoming a regular client. Testing can help companies identify and solve security problems, but it's important for them to properly vet their vendors and provide accurate information. For pen testers, it's crucial to thoroughly examine IP ranges and do due diligence. Serendipity played a role in this story, with the name and activity of the accidentally targeted company being so similar to the intended target's. However, this turned out to be a fortunate mistake that helped the tester gain a new client and potentially avert a lawsuit.

    • Hackers Can Mine Cryptocurrency Through Small-Scale Wind FarmsRenewable energy companies should safeguard their IT infrastructure against cyber attacks and monitor their networks for suspicious behavior to prevent potential losses. Incident response teams must be vigilant in detecting such attacks on the affected computers.

      Hackers can compromise computers in small-scale wind farms to mine cryptocurrencies like Bitcoin. The affected computers may not exhibit any obvious signs of malicious activity and could patch themselves autonomously. An incident response team may need to investigate the network and look for abnormal behavior to detect such attacks. Since these wind turbines aren't connected to the electric grid and don't operate like conventional utilities, they are vulnerable to attacks from hackers. Companies operating in the renewable energy sector and other similar niche domains should be proactive in securing their IT infrastructure and monitoring their networks for suspicious activities to prevent losses from cyber attacks.

    • Small companies take big risks with cyberattacksEven small companies may make risky decisions when it comes to cyberattacks, ignoring the potential consequences even when they know the risks. It's important to prioritize cybersecurity measures to minimize potential threats.

      In a small junior company, even though the IT department had a slow patch cycle, the business leaders decided to let the adversary stay but just put some additional monitoring in place since they were affected and had deployed patches across the environment. This decision was made although they knew the risk that they don't know what else the IP connections would be used for and that when they eventually make a mistake, all that risk is completely on them. The operations team decided to let the hacker stay on the systems and mine the Bitcoin even though industrial operators in industrial control environments wouldn't allow it. This is not a common practice but it shows that even small companies may make risky decisions.

    • How Attending Defcon Led to a Passion for Social EngineeringAttending conferences like Defcon and participating in contests can open doors to unexpected opportunities and experiences, leading to new passions and connections in the industry.

      Attending Defcon, the largest hacker conference in the world, can lead to life-changing experiences. Learning about social engineering at the conference led Snow to a newfound passion for it. She competed in the social engineering village contest for three years and won the Black Badge at Defcon 22. This win opened doors for her, and people in the audience who saw her perform came up to her asking if she would work for their companies. Attending conferences and meeting new people can lead to opportunities and experiences you never thought possible.

    • The Importance of Social Engineering Tests in Company Security Assessments.Social engineering tests are an important tool for companies to assess their security by detecting vulnerabilities in their employees' behavior. These tests also help educate employees on security measures and the importance of being vigilant.

      Social engineering tests are becoming increasingly popular in order to assess the security of companies by testing their weakest link - their employees. Such tests can also serve as an opportunity to teach them how to be safer. The main security controls tested are physical security, phishing, vishing, and open-source intelligence gathering. However, while testing security in a brand-new European headquarters building, the tester found difficulty in getting into the building due to stringent security measures. The challenge was to blend in and get onto the floors without being detected, but the tester's cover was blown when the receptionist at the entrance kicked them out. Despite the challenge, social engineering tests are crucial for companies to ensure the safety of their assets.

    • Importance of Physical Security and Risks of Social Engineering TacticsCompanies need to implement strict security measures and educate employees about the dangers of social engineering to prevent unauthorized access to sensitive information.

      The man faked his identity and used his social engineering skills to gain access to a building in order to gather investor information. He pretended to be an investor relations manager and successfully convinced the receptionist to help him out. He was able to obtain a tour of the building and gather information from the facility manager. This shows the importance of physical security in a building and the dangers of social engineering tactics. Companies should implement strict security measures to prevent unauthorized access and educate their employees about the risks of social engineering.

    • How Simple Tactics can Exploit Vulnerabilities in Building's Security SystemCompanies must double-check credentials, avoid strangers tailgating, and always verify strange calls. Remember Ronald Reagan's maxim of 'trust but verify' while dealing with suspicious situations to prevent severe security breaches.

      Social engineering is a common test for companies, and this story showcases how easily attackers can exploit vulnerabilities in a building's security system through simple tactics like lying or spoofing phone numbers. Companies should double-check credentials, avoid letting strangers tailgate into a building, and always verify strange calls by contacting the person back or emailing them to confirm. Ronald Reagan's Russian maxim of 'doveryai, no proveryai' (trust but verify) should always be kept in mind while dealing with suspicious situations. Such simple precautions can prevent severe security breaches, especially for companies with sensitive data and expensive equipment.

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    The demand for the kinds of services that Peter provides has gone up a lot in recent years, particularly amongst private equity (PE) firms. In the past, such businesses didn’t concern themselves much with cybersecurity, leaving it up to the portfolio managers and others to deal with. However, the sheer number of security breaches and the resulting scrutiny that brings has forced them to rethink their priorities and take responsibility for their own security. Many of these PE firms are also small to mid-size, which is partly why they haven’t been able to keep up with the latest developments. They just don’t have the scale and resources needed to handle security on their own. That also makes these firms tempting targets. They have enough data and money to make it worth attacking but not so much that the companies or the government will spend a lot of resources to go after the hackers.  Fortunately, Axiom is there to pick up the slack. 

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    There is also the fact that most firms, PE and otherwise are looking to implement the least amount of security possible. This isn’t because they don’t care about their clients’ data, but because at the end of the day they need to make money, which in turn means any Axiom client is looking for the lowest cost services that will bring their risk of a data breach down to an acceptable level. Because the sad truth is that it is incredibly unlikely that data will ever be 100% protected. Someone will always leave a password out or share it when they shouldn’t and a hacker will use it to disrupt a firm’s systems, only letting them go when their ransom is paid. 

    When interacting with clients, it is important to keep all of this in mind so you don’t oversell them. It’s also worth keeping in mind that most people don’t know the details of cybersecurity and frankly, they don’t want to know. All they want to know is how you can help them and how much it is going to cost. If someone is ever trying to convince you how awesome security is, they are almost certainly trying to sell a bill of goods. 

    Another thing Peter goes into is who makes the best cybersecurity professionals. It isn’t who you might think. People who go through a specific IT program are usually farther behind the curve on the latest development and too rigid in their thinking. The best hires for him tend to be high school teachers and musicians. Both are capable of thinking critically and still improvising when needed. 

    What does Peter think is the most important thing to keep in mind when it comes to dealing with cybersecurity? Finding who you can trust. The person who knows his stuff, can deliver on time and isn’t trying to oversell you. That is the person who has your interest at heart, who wants to make your systems secure without taking you for a ride.

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