Ep #78 What's the SCORE? A Pathway from the Cause of the Problem to Your Outcome

Podcast #78  

 1.     What is the Score? The score is a process developed by Todd Epstein and Robert Dilts that creates an established pathway for change. It is part of the unified field theory developed by Robert Dilts. It is nestled between defining the problem state SOAR (State, operator, results) and the TOTE (test, operate, test exit), checks and balances along the pathway.

2.      What does the score do?  It defines the smallest amount of information to produce a change. The S.C.O.R.E. Model enriches the Present State/Desired State description by adding simple distinctions.  The letters represent Symptoms, Causes, Outcomes, Resources, and Effects.  This is the minimum amount of information needed in any process of change or healing. It uses spatial anchoring.

 3.      What does SCORE  stand for? Symptoms, causes, outcomes, effects, and resources. The S.C.O.R.E. Model uses the path between the present state and the desired state and the wisdom of the body to create change.

4.     How does it work? 

 5.     How can you use it and what can you use it with? Used as is and added a resource to the cause OR from the Cause use another process in NLP – reimprinting, reframing, belief change, timeline, etc.  Use it to establish a clean clear outcome and ensure it is in the body.

We are starting this new year with a star-studded program featuring none other than Rodger Bailey, developer of the LAB profile! If you are a student of NLP you will recognize this name. 

Rodger developed a training program for managers to recognize a person's functional capabilities and motivational triggers using a simple linguistic interview, so managers can know which tasks that person can do well and how to influence and motivate them. Here are some of the questions he answered:
 
 1. I’ve given our audience a little background on you. Would you be willing to add to that information? You have a long and significant career in NLP and the Meta Programs.

2. How did you come to develop the LAB profile?
 
 3. What can the LAB profile be used for? How is it important in Business as well as

therapy and coaching? 

 4. Could you give us some examples of how you’ve used it in some of your Projects?

 4 case examples

Let me tell you a story about the time I helped an airline become the lowest complaint-ratio airline in the USA and how they stayed that way for decades.

 Case 2 

A gold and diamond jewelry manufacturer wanted to grow his business from $2m to $5m annually.

 Case 3 

A Manager of multiple franchise hair-cutting salons was having a turnover problem with his hair stylists across all his salons. He wanted a solution, where those he signed up would happily stay for years. He used the LAB Profile to profile his existing long-term stylists across all his salons.  

 Case 4

 In the late ‘70s, a Dallas-based computer tech company had built a very successful business installing modern computer processing services for governments all around the world.  I was able to interview 6 of those Managers who were actively hiring new Programmer Analysts, and I discovered that all of them based much of their successful hiring approach on something they called ‘Challenge.’ 

 5. Do you think that some patterns are more important in some contexts? Are some patterns easier to spot? Are there some situations where patterns become obvious?

 Are there some LAB patterns that are more important in some contexts? Each context tends to have its own set of critical or significant patterns. The LAB Profile gives us a wide array of patterns to recognize, understand, and utilize. One of my most common thoughts is that everything changes by context.

  6. Is the LAB profile useful in personal relationships? How and an example?

 Yes, and It is important to have a lot of LAB Profile experience (lots of people, lots of interventions, etc.) before you try to take your LAB Profile knowledge and techniques into your personal relationships.

 7.  What is a good way to get a hold of you?

Email me directly at rodger.bailey.2000@gmail.com

8. Do you have an online class that people can access? 

 Yes, I have an online self-study course: It is important to understand that the LAB Profile will become a trusted skill set, which you will be able to use in almost every context to give you an advantage.

Link to the online LAB Profile course:

https://bit.ly/3rcC5Ai

 Limited Time Offer:
 Get a massive discount using this Discount Code: MpMXZ1SIq5Tnw3c1YBqoMQ==

Here is my prescription for a happy holiday if not a tolerable one…
Set an outcome to have fun and enjoy the holidays.  

• Get plenty of rest 
   
• Sugar and alcohol place a huge strain on your biological system. 
   
• Taking care of yourself might also include meditation and prayer. 
   
• And exercise – even a walk every day or every other day brings positive benefits. 

 Another issue connected to taking care of yourself is setting boundaries:
 Boundary lesson: Say no when you can say no. it seems that so many people and companies cram into 24 days of December gatherings and parties. Be judicious about which ones you attend. 

People spend a lot of money…. Determine and manage a budget for spending. It is so easy to say, “Oh, I’ll deal with my credit cards next year.”  But next year is closer than you think and amassing a large debt can put you into high stress. You can do a conflict resolution with yourself to resolve the pull between what you want to spend and what would be prudent.

Big challenge dealing with family members
Ignoring them won’t necessarily make them disappear.  Here are some strategies I’ve used over the years

a.               Do anchoring and attach the person to something you love or a resource that gives you better state management and grace. You could even connect them to something you are thankful for. After all, being thankful for someone who helps you evolve is a plus. Morgan: connected concept.

b. Align an experience with this person with Perceptual Position Alignment. A powerful exercise that aligns your submodalities with a pattern that gives you the most flexibility.

 No politics – especially if you want to maintain subjective coherency. Or at least maintain amicability

Ask questions: If you are familiar with the Meta Model, you know that asking questions is a great form of rapport. Ask open-ended questions that show interest in someone’s life.

If you know there are adversarial family members, keep a low profile.

Match and pace, match and pace.

Conflict is a part of life. But how we deal with it and resolve it is what helps us maintain harmony. NLP has an outstanding process to reduce or eliminate inner conflict at any logical level.

1.     Where does conflict occur?

Areas in which conflict manifests

Understanding conflicts of beliefs and values

There are many types of conflict. Conflicts of beliefs and values are about issues where compromise is not an option. They are conflicts based upon disagreement through which the parties involved perceive a threat to their needs, interests, or concerns.

Managing conflicts of beliefs and values

2.     How do you know you are dealing with a conflict?

3.     How do you start the resolution process? What is your outcome? Is it well-formed? Is it demonstrated in sensory experience?

4.     Tools to go beyond conflict: Perceptual position alignment, Anchoring, Conflict resolution on all logical levels,  Positive intention

5.  Going from conflict to Creativity: is a key to resolving a conflict.  

Conflict is not a bad thing: Finding creative ways to solve issues is the hallmark of a skillful negotiator.

Using conflict as a resource: conflict can be used to generate new ways to seeing things and doing things.  

6.   Exercise:

Have you ever sat in a seminar or a talk about communication and heard the speaker use these statistics about communication?

·       7% are the words, 

·       38% is the way the words are said (para verbals) and 

·       55% of the communication is non-verbal  (body language)

These often yet misquoted, out-of-context figures came out of the work of Albert Mehrabian, specifically, “Silent Messages.” Beginning the in 1960’s Mehrabian, a Professor Emeritus of Psychology at UCLA,  has been known for his pioneering work in the field of nonverbal communication (body language). In the 1960s Professor Albert Mehrabian and colleagues at the University of California, Los Angeles (UCLA), conducted studies into human communication patterns. When their results were published in professional journals in 1967, they were widely circulated across mass media in abbreviated form. Because the figures were so easy to remember, most people forgot about what they really meant. Hence, the myth that communication is only 7 percent verbal and 93 percent non-verbal was born. And we have been suffering from it ever since.

The fact is Professor Mehrabian's research had nothing to do with giving speeches because it was based on the information that could be conveyed in a single word.

It is important to understand the context of Mehrabian findings.  At a minimum, the formula applies to communications of feelings and attitudes (like-dislike), not simple communication, ambiguity, or incongruence.

Here is the oversimplification of the true statistics:

·       7% of meaning in the words that are spoken. 

·       38% of meaning is paralinguistic (the way that the words are said). 

·       55% of meaning is in facial expression. 

Listen as Mehrabian's findings are explained, the studies that determined the findings, and the misquotations are debunked. The record is set straight!

How can NLP address motivation? 

Motivation is the desire or willingness to do something. A major complaint of many clients is that they aren’t motivated. 

The Keys to getting yourself to do something can be addressed in a system using the model of NLP. 

These include

1.     Submodalities – compelling future; contrastive analysis

2.     Meta programs

3.     Beliefs

4.     Values

5.     Language

6.     Model operators

To name a few.
Here are some Motivation Presuppositions
1.     You inspire others, you motivate yourself. It is an inside job 

2.     An important premise: you are not unmotivated. To say I want motivation implies that I don’t have any. You demonstrated motivation by making the statement that I am not motivated. Saying I have something or don’t have something is digital. A unified field is holistic and analog.  

3.     If you have the desire (note definition), you are motivated. 

4.     Maybe you want to get yourself to improve on the timeliness of your execution. Then NLP can help.

Safe to say most human problems stem from other humans. Lately, I’ve been coaching a number of people who are starting relationships or are reaching a place where it is obvious that something has to change.

 Here is a short list of relationship characteristics that I think need to be there for a lasting bond.

 1.     Do I feel safe? Does my partner feel safe?  Are you a safe person?

2.     Do I know what I want? And that doesn’t mean a huge 2-page list of criteria because no one exists like that. people will say that they want people of similar values; even people with the same values do very different behaviors.  

3.     Do I have fun? Or is it hard? Is it work? Are you always second-guessing? 

4.     Don’t be a therapist with your partner. 

5.     Learn the highly refined skill of going 2nd (or Other) position). Be able to really be in other person’s shoes and see it from their point of view. 

 6.     Avoid getting involved with people who lie, deceive, or do drugs or heavy alcohol. 1st, addicts only do 1st position. 

7.     Check your expectations at the door. I

 8.     Let them be their own person. Let them enjoy their passions as you do yours.  

9.     Remember it takes 90 days for the real person to emerge and the shadows.  Is there a give-and-take? Or does it seem one-sided? 

 10. Are you projecting? Seeing something in communication or behavior that isn’t there. 

 11. Do your own work. If there is a conflict or you don’t like something, NLP’ers have a lot of technology to change it in themselves: anchoring, conflict resolution, and reframing. 

 NLP contains many powerful concepts and techniques that can be transformative on their own, but when utilized as an entire system, NLP can make change almost effortless and sustainable. When we try to change something about ourselves or our actions simply through willpower, we often find it difficult to create and maintain motivation, develop and follow a successful strategy, overcome setbacks and obstacles, align our beliefs, values, identity, and thinking processes with the change we want, and tap into resources we already have that will help us to make and maintain the desired change. Using NLP as a system gives us the ability to do those things and create a desired change more easily, quickly, and sustainably.

Key Discussion Concepts:

Intention (I think of this as well-formed "outcome light," because it hits the main points of a well-formed outcome. 

VAK Sensory Experience

Threshold

Bandura Curve

Identity

Beliefs

Meta Programs (Towards/Away, Procedures, Criteria)

SCORE (Possibly)

This is a real treat! Stan B. Walters is our guest on this episode. Stan is known as “The Lie Guy®” and has appeared on ABC, CBS, CNN, Fox News, NBC, France Channel One, and Australia Today.  He was the host / technical adviser on National Geographic's “The Science of Interrogation.” He is a Certified Speaking Professional by the National Speakers Association. He has authored Principles of Kinesic Interview and Interrogation: 2nd Edition which has worldwide sales.  He has authored and co-authored numerous training materials, audio tapes, and pocket guides on Practical Kinesic Interview & Interrogation®.  His book The Truth About Lying: How To Spot A Lie and Protect Yourself From Deception is now being translated into 7 foreign languages and is now in it’s its 7th printing.  He has served as Subject Matter Expert on Interviews & Interrogation at Johns Hopkins University.  He has also participated as one of two primary researchers in deception research that were conducted at John Jay College.    The results of this study were presented at two American Psychological Association Conventions and have been published in scientific
https://thelieguy.com/stan-b-walters/stan-b-walters-the-lie-guy/

With 35 years of experience, his results speak for themselves:

• He prepares government, Intelligence & Military analysts, counter-terrorism specialists, and Special Forces for the task of getting accurate information that will save lives.
• Local law enforcement agencies use his principles to assist crime victims and reduce false confessions.
• Private corporations use him to educate their employees on proper interviewing techniques because bottom line – there is a cost to not knowing the truth.

Investigators become proficient at conducting professional and ethical interviews.     Use methods that:   Insure Ensure justice for victims, Protect the offenders’ rights, and deliver critical intelligence information that can save hundreds of lives!

What Stan does dovetails nicely into NLP calibration skills.

Here are some of the questions he answered:

1.     How good are we a spotting deception?

2.     Is body language really reliable for spotting deception?

3.     What are some of the biggest myths about reliable signs of deception?

4.     Are criminal investigators as good as they think they are at spotting liars?

5.     I understand you have been in 38 prisons.  What is that all about?!

6.     Who are some of the types of clients and agencies you have trained?

7.     How long have you been doing training, research, and consulting?

Sometimes we have so much to do that the more we 'try' to get done, the less we actually do. We stop planning and jump from crisis to crisis, putting out fires, and never seem to accomplish anything. The feeling of overwhelm sets in and if left to itself will insure that the system will go into chaos. It is a very stressful place to be. You never seem to get ahead. Life becomes a decathlon, running and gunning, in an effort to beat the clock. Your aim becomes sloppy, you don’t hit as many targets, and you get tired. It is distressful. It is no longer fun.

James and Susan explore effective strategies to help gain control of life and business and get back on track.