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    Ep. 88 The Grit It Takes To Turn Your Idea Into A Billion Dollar Reality With Whoop's Will Ahmed

    enMay 20, 2024

    Podcast Summary

    • Finding Candidates on LinkedIn and Entrepreneurship InsightsUtilize LinkedIn for hiring and invest time and effort into building something new and innovative, even if it means sacrificing some aspects of work-life harmony.

      LinkedIn is a valuable resource for finding professional candidates who may not be actively looking for new jobs. Sandra, a potential hire, emphasized that she wasn't found on other leading job sites, and over 70% of LinkedIn users don't visit those sites in a given month. Additionally, Will Ahmed's inspiring story of building a successful business, Whoop, from scratch while still a student at Harvard highlights the importance of investing time and effort into building something new and innovative, even if it means sacrificing work-life harmony at times. Will's insights on entrepreneurship and the importance of creating something new, even if it comes at a cost, resonated with the idea that building something successful requires dedication and hard work. Overall, the key takeaway is to utilize LinkedIn for hiring and to be willing to invest time and effort into building something new and innovative, even if it means sacrificing some aspects of work-life harmony.

    • From sports to tech: Will Ahmed's journey to founding WhoopWill Ahmed, inspired by his passion for understanding the human body and technology, left a career in finance to start Whoop, a company creating high-end wearable tech to help people improve their health.

      Will Ahmed's passion for understanding the human body and technology led him to start Whoop, a company that creates high-end wearable technology to help people improve their health. Growing up on Long Island, Will was always interested in sports and exercise, with parents who offered different problem-solving perspectives. He attended boarding school in New Hampshire, where he excelled at squash and was recruited to Harvard. At Harvard, he became fascinated by physiology and the lack of knowledge about the effects of training on the body. After college, he interned in finance but realized it wasn't the path for him. Instead, he followed his interest in technology and the human body, leading to the creation of Whoop. As a kid, Will was drawn to business and technology, with early experiences in gadgets and a future vision of a tech-focused career. When technology advanced during his college years, he saw the potential to combine medical technology and small sensing, eventually founding Whoop.

    • Choosing entrepreneurship despite uncertaintyDespite potential hardships, entrepreneurs are driven by passion and pursue their business ideas, understanding the challenges and aligning it with their goals.

      Starting a business, especially for young entrepreneurs, can be a risky and uncertain path filled with self-doubt and insecurity, especially when peers are pursuing more traditional career paths. However, true entrepreneurs are driven by an obsession for their idea and are willing to endure the challenges, such as financial struggles and numerous rejections. During the exploratory phase before committing to the venture, people may receive conflicting advice, but those who still choose to move forward despite the potential hardships are likely to be on a rewarding path. The key is to contextualize entrepreneurship, understand the challenges involved, and still choose to pursue the venture if it aligns with one's passion and goals.

    • Learning from adversity and building resilienceStarting a business young can lead to valuable experiences and personal growth despite challenges and rejection. Coping with adversity builds resilience essential for personal and professional success.

      Entrepreneurship involves taking calculated risks, learning from failures, and developing resilience. Young people are often advised to play it safe, but starting something when you're young and energetic can lead to valuable experiences and personal growth. The process of starting a business can be challenging, and it's important to be prepared for rejection and hardships. However, these difficult times can also lead to the most memorable experiences and a deeper understanding of one's own resilience and that of their team. Society's current focus on reducing stress and avoiding failure may be doing a disservice to young people, as learning to cope with adversity and build resilience is crucial for personal and professional growth.

    • Navigating the early stages of a startupPersist through challenges, adapt, secure capital wisely, and show progress to secure next round

      Building a successful startup, especially in the tech industry, requires persistence and the ability to adapt. The early stages of a company, whether it's a lean and iterative one or a larger, more capital-intensive one, can be challenging. Raising capital, for instance, is a big hurdle, and it becomes easier with a solid track record and credibility. The type of company you're building also matters - lean and iterative companies may show traction quickly, while larger, more ambitious projects can take longer to gain momentum. Regardless, it's crucial to be intentional with the use of early capital and to show progress towards your vision to secure the next round.

    • Transforming medical technologies into wearable devicesSpeaker aims to create a small, accurate device for measuring sleep, heart rate, and heart rate variability for athletic performance and recovery. Challenges include moving from medical research to tech industry and generating large datasets.

      The speaker identified three categories of technology from their medical research background that they believed could be transformed into more user-friendly, wearable devices. These technologies were the PSG machine for sleep monitoring, the chest strap heart rate monitor, and the electrocardiogram for heart rate variability measurement. The speaker's goal was to create a small, form-factor device that could accurately measure these metrics for athletic performance and recovery. The initial prototype was a large, wacky contraption that could measure heart rate and heart rate variability, but they envisioned making it smaller and more accessible. They acknowledged the challenge of moving from medical research, which often has small sample sizes and slow iteration, to the technology industry, which requires large sample sizes and rapid progress. Despite these challenges, the speaker was confident that their product could lead to some of the largest physiological studies due to the vast dataset it would generate. They also mentioned that while their work was initially based on existing medical research, they were now conducting cutting-edge research of their own, uncovering new insights, such as the connection between heart rate variability and pregnancy.

    • Heart rate variability of pregnant women increases around 33rd weekDiscovering a significant increase in heart rate variability around the 33rd week of pregnancy could lead to predicting delivery dates and improving overall health and wellness through data collection and analysis.

      A small study on pregnant women found that their heart rate variability, a potential biomarker for fitness and stress levels, declined during pregnancy but then experienced a significant increase around the 33rd week. This trend was later confirmed with a larger dataset, suggesting that this inflection point could predict delivery. This discovery, made possible by the collection of data from thousands of pregnant women wearing wearable devices, could lead to the development of tools to help predict delivery dates. Previously, Whoop focused on providing recovery data to professional athletes, filling a gap in the market by focusing on rest and recovery outside of training. The success with athletes allowed Whoop to expand into the consumer market, leveraging the performance brand established. The power of collecting and analyzing large datasets from everyday life can lead to significant advancements in understanding our bodies and improving overall health and wellness.

    • Creating a desirable image for uncool industries through influencer marketing and hiring innovative teamsTo succeed in uncool industries, target influential figures for marketing and hire innovative, ambiguity-embracing teams.

      To build a successful consumer brand in an uncool industry like wearable technology or medical technology, it's essential to create a positive image and associate the brand with something desirable. This can be achieved by targeting influential figures, such as professional athletes, and their personal trainers, who spend the most time with them and have a significant impact on their lives. These individuals can then help promote the product to their high-profile clients. Additionally, when building a team to redefine a whole space, it's crucial to hire people who are excited about doing things that have never been done before and are comfortable with ambiguity. This sorting mechanism can help select ambitious and innovative individuals who will contribute to the success of the business. Overall, the key to success in an uncool industry is to find unique strategies to make the product desirable and hire a team that embraces innovation and ambiguity.

    • Hiring missionaries during early stages and transitioning to CEO roleFounders must hire passionate employees during early stages and learn to delegate and empower teams as they transition to CEO role.

      During the early stages of a business, it's crucial to hire missionaries who are passionate and dedicated to the company's mission. These individuals are typically scrappy and gritty, and their obsession with the business can help drive it forward. However, as a company grows beyond a certain point, say 100 employees, the role of the founder begins to shift towards that of a CEO. This transition can be challenging, and founders must learn to delegate responsibilities and empower their teams, rather than trying to maintain individual contributor roles. This shift towards management and team building is an essential skill for entrepreneurs, often overlooked in career trajectories. It's important to remember that growing a team and helping them reach their full potential can be one of the most challenging aspects of entrepreneurship.

    • Balancing pace and control in organizationsIdentify one-way door decisions and involve key stakeholders. Delegate decisions with minimal impact. CEO's experience and growth help manage larger company's stresses and make informed decisions.

      Finding the right balance between pace and control in an organization is crucial for its success. Faster decision-making generally leads to faster progress, but too many committees and processes can slow things down. It's essential to identify which decisions are one-way doors with significant impact and involve key stakeholders in making those decisions. Conversely, decisions with minimal impact should be delegated to lower levels in the organization. Running a larger company brings more employees, customers, and revenue, resulting in more significant consequences from one-way door decisions. However, the CEO's mindset and confidence also play a significant role in making decisions effectively. While the challenges faced by a large company may be more substantial, the CEO's experience and growth over time can help manage the stresses and make informed decisions with greater ease.

    • Focusing on conviction and avoiding competitionWhoop's founder overcame self-doubt and external criticism by focusing on his belief in the product, building resilience, and refusing to compete with established industries. The strategic decision to not include a screen helped carve out a unique space in the market and become a leader in fitness wearables.

      The founder of Whoop, Will Ahmed, overcame self-doubt and external criticism during the development of his groundbreaking fitness technology by focusing on his conviction in the product, building resilience, and refusing to compete with established industries like watches. Ahmed acknowledged the importance of negative feedback but initially shut it out due to overwhelming criticism, which was a defense mechanism rooted in insecurity. However, he later learned the value of constructive criticism. The decision to not include a screen in Whoop was strategic, as it prevented the product from being labeled as a watch and competing with established watch brands. By avoiding the scope creep that comes with adding features, Whoop was able to carve out a unique space in the market and become a leader in the fitness wearables industry.

    • Staying focused on a core missionFocusing on a core mission helps a company excel and differentiate itself from competitors. WHOOP's success came from staying focused on providing accurate health data and prioritizing comfort and customization over additional screens.

      Staying focused on a core mission can help a company excel in its field. The discussion highlights the experience of building a health monitoring company, WHOOP, which initially intended to focus on health and fitness. However, as new opportunities arose, such as phone calls, texts, and smartwatches, resources were divided, and the company's direction shifted. By staying focused on its core mission and providing the most accurate and comprehensive health data, WHOOP differentiated itself from competitors. Moreover, the decision to not include a screen in the product was a strategic choice to create a product that blends into the background and prioritizes comfort and customization over additional screens. This decision was met with resistance from investors and customers, but the company held firm to its vision. By prioritizing strain and recovery, WHOOP created a product that aligns with the ethos of working hard and valuing rest, rather than striving for a 50-50 balance. The company's success demonstrates the importance of staying focused on a core mission and making intentional decisions that align with the company's values.

    • Building resilience to stress and optimizing sleep for recoveryFocus on habits like meditation, hot and cold therapy, and optimizing sleep routines for better recovery. Quality sleep matters, especially REM and slow wave sleep.

      Optimizing your physical recovery and overall well-being goes beyond just resting on days when you're not at your physical peak. Instead, it's essential to focus on building resilience to stress and creating habits that support high-quality sleep and recovery. This includes practices like meditation, hot and cold therapy, and optimizing sleep routines. The quality of sleep matters more than the quantity, with REM and slow wave sleep being particularly important for restorative benefits. By focusing on these habits and optimizing sleep, individuals can make the most of the time they spend in bed and improve their overall well-being. Additionally, there are sex-specific differences in health data, and companies like WHOOP are conducting research to better understand these differences and provide personalized coaching based on menstrual cycles and other factors.

    • WHOOP's Journey to Addressing the Data Gap in Female HealthWHOOP overcame financial struggles by shifting from a one-time fee to a monthly subscription model, allowing them to become a recurring revenue business and gain momentum in addressing the data gap in female health.

      WHOOP, a health and fitness technology company, has made significant strides in addressing the data gap in female health. They've introduced a WHOOP coach powered by OpenAI, allowing users to interact and ask questions about their unique health needs, including pregnancy. The company is also committed to recruiting equal numbers of men and women for research through their WHOOP Labs. However, their journey wasn't without challenges. In 2017 and 2018, they faced a difficult transition from working with professional athletes and sports teams to becoming a consumer company. The business model at the time was a one-time $500 fee for hardware, which wasn't gaining traction. This led to a painful two-year period where the company struggled to stay afloat and raise capital. The breakthrough came when they flipped the business model to a $20-$30 monthly subscription, making the product more accessible and increasing demand. This shift led to WHOOP becoming a recurring revenue business and gaining significant momentum. Despite the challenges, WHOOP's commitment to addressing the data gap in female health remains a key focus.

    • Shifting from a hardware-focused business to a subscription modelListening to diverse viewpoints and being open to feedback can lead to growth and improvement for a business

      When a business model isn't working, it may be necessary to make a bold move and take a risk. In the case of Whoop, the decision was made to shift from a hardware-focused business to a subscription model. This was an intuitive decision based on the observation that customers held onto the product for a long time but weren't buying it upfront. The change proved to be profound, making the organization more customer-focused and leading to constant iteration. A valuable piece of advice given to the founder during the early days was to listen to diverse viewpoints, even if it meant tearing down personal walls. This advice helped the founder become more open to feedback and led to better decision-making. For those who may have a metaphorical wall up, the advice is to consider getting the business off the ground by being open to different perspectives. This can lead to growth and improvement.

    • Trust your instincts, but stay open to feedbackEntrepreneurs should trust their unique perspective while building their businesses, but also be open to collaboration and feedback to grow as a CEO.

      Entrepreneurs should trust their intuition and hold onto their unique perspective while building their businesses, but also know when to open themselves up to feedback and collaboration. The speaker emphasizes the importance of maintaining focus and not letting external influences dilute your vision, especially during the early stages. However, it's crucial to strike a balance and become a better manager and human as your company grows. The speaker also suggests that having blinders on can help you make progress, but being open to new ideas will make you a stronger CEO in the long run. Overall, trusting your instincts and learning when to seek advice is key to entrepreneurial success.

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    READING LIST


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