Episode 34: Supporting Grief in the Lab: Creating a Culture of Compassion and Care- Dana Powell Baker

enSeptember 05, 2023

eLABorate Topics

What was the main topic of the podcast episode?

Summarise the key points discussed in the episode?

Were there any notable quotes or insights from the speakers?

Which popular books were mentioned in this episode?

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Were any current events or trending topics addressed in the episode?

What was the main topic of the podcast episode?

Summarise the key points discussed in the episode?

Were there any notable quotes or insights from the speakers?

Which popular books were mentioned in this episode?

Were there any points particularly controversial or thought-provoking discussed in the episode?

Were any current events or trending topics addressed in the episode?

About this Episode

In today's episode, we have a thought-provoking roundtable discussion on a topic that is often overlooked in the workplace - grief. We are joined by our guest, Dana Powell Baker, who is the manager for academic partnerships with the Association of Public Health Laboratories. Dana brings a wealth of expertise in higher education, relationship building, laboratory operations, and healthcare simulation.

Together, we delve into the importance of having tools and resources to manage grief in the workplace, sharing personal experiences, and exploring how to support colleagues in their own grieving processes. We discuss the stigmas and misconceptions surrounding grief, particularly for minority women. We also highlight the need for proactive support and discuss ways in which managers and colleagues can create a compassionate and caring environment.

Key takeaways from this episode:

Educate and Familiarize: Become familiar with bereavement policies and resources within your work setting. Regular communication with HR will help you better understand the available support. Advocate for interactive presentations and modules on grief leadership to bridge the training gap.
Create Spaces for Dialogue: Foster open and compassionate communication by creating safe spaces for professionals to share their experiences with grief. Incorporate bereavement education and training into leadership conferences and online learning packages.
Normalize the Conversation: Address grief in the workplace and break down stigmas and biases. Provide support and resources, even for colleagues who may choose not to disclose their situation. Have resources readily available, such as bereavement policies, leave procedures, and community resources for financial assistance.

Remember, supporting grief and loss is an essential part of building a compassionate and inclusive workplace culture. Let's come together to create a space where everyone feels seen, heard, and supported. It's time to eLABorate on this important topic. Let's get started!

"We all experienced grief in some form or fashion. And so why isn't it a topic that is commonly discussed, openly discussed, especially in the workplace?... It's almost as if it's taboo... we need to do more of that because simply it's the right thing to do. We are caring people that are caring for other people. So why are we not being more intentional and caring for each other, especially in times of difficulty and grief?"

Share this episode with your colleagues and friends to spread the word.

Guest Bio:
Dana Powell Baker is the Manager for Academic Partnerships with the Association of Public Health Laboratories (APHL). An ASCP-certified Medical Laboratory Scientist, her areas of expertise include higher education, learning and development, relationship building, laboratory operations, interprofessional education and healthcare simulation. In addition to her professional responsibilities, she is a champion for STEM as well as an advocate for diversity, equity, inclusion and belonging. Furthermore, she serves as an adjunct assistant professor at the University of Kansas Medical Center in the Department of Clinical Laboratory Sciences. Mrs. Baker has been recognized with various awards for her contributions and service to the laboratory profession most recently being named as a co-recipient of the 2022 ASCP President’s Award. She serves in leadership roles across professional organizations including the American Society for Clinical Pathology (ASCP) and the American Society for Clinical Laboratory Science (ASCLS). She is actively engaged mentorship of emerging laboratory professionals.

Connect with Mrs. Powell Baker:

Linkedin:
www.linkedin.com/in/danapowellbaker

Twitter
@thatlabchick

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Recent Episodes from eLABorate Topics

Episode 7: Expanding Skills Beyond Traditional Education for Career Success

In this episode of eLABorate Topics, co-host Tywauna Wilson dives into the transformative world of learning beyond the traditional classroom setting. Join us as we explore strategies for medical laboratory professionals to continue their education, enhance personal growth, and achieve professional success.

Today, we will cover:

- Techniques for integrating daily practice and repetition in your routine for mastery and personal transformation.

- The role of technology in reinforcing learning and habit formation for lifelong success.

- The value of coaching, mentoring, and surrounding yourself with achievers in accelerating your learning curve.

- How to diversify your skills through experiential learning, continuous education, and embracing a culture of growth.

- Practical steps to make lifelong learning an intentional, fulfilling journey, including participating in book clubs and joining forces with accountability groups.

$70 billion annual spend by U.S. companies on training with minimal long-term retention.

Reflection Questions

Reflect on your current approach to learning and development. In what ways can you incorporate lifelong learning practices into your daily routine to ensure continuous personal and professional growth?
Consider the last time you learned something new. How did you apply it in your life or work? What strategies could you use to ensure that new knowledge is not only retained but also applied effectively?
Think about the role of mentors, coaches, and mastermind groups in your life. How have these relationships (or the lack thereof) impacted your learning journey?

Commitment to continuous improvement and learning is the key to reaching and maintaining excellence.- Roger Dawson

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Connect with Coach Tee Wilson
To connect with Tywauna for more on this and other leadership and personal development topics visit: TywaunaWilson.com or connect with her on LinkedIn where she shares topics to help you learn grow and develop in the area of leadership and personal development.

Be a Guest on our show!
If you have a leadership or laboratory message to share and would like to be a guest on the show, please contact us by completing the guest interest form or e-mailing us at elaboratetopics@directimpactbroadcasting.com.

enMarch 05, 2024

Episode 6: "Lab Leader Leverage: Executive Strategies for Team Growth & Time Mastery"

In today’s episode, we explore the critical balance that every empathetic leader strives to achieve: supporting their teams effectively while protecting their own well-being and efficiency. Lona Small, a leadership and career success coach, provides actionable insights for lab leaders and executives on steering clear of the pitfalls of the open-door policy that can lead to frustration, non-productivity, and potential burnout.

Key Highlights:

Lona Small breaks down the complexities of an open-door policy and its impact on leadership efficiency.

The conversation moves into how leaders can create a supportive environment without compromising their own schedules and mental health.

Practical tips are given on differentiating between constructive discussions and time-wasting drama.

The episode covers the seven essential coaching questions from Michael Bungay Stanier's "The Coaching Habit," presented in an easy-to-remember acrostic.

Actionable Takeaways:

Listeners will learn to use the COACHES acrostic to navigate coaching conversations.

Lona highlights the importance of guiding team members to identify their own solutions, promoting self-sufficiency.

Emphasis is placed on the need for leaders to practice empathetic listening while keeping conversations goal-oriented and productive.

Recommended Resource:

"The Coaching Habit" by Michael Bungay Stanier – Lona recommends this book for its practical coaching methods tailored for busy leaders who aim to empower their teams without compromising their own responsibilities.

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Connect with us on LinkedIn: eLABorate Topics Group and give us your feedback!

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If you have a leadership or laboratory message to share and would like to be a guest on the show, please reach out to us by completing the guest interest form or sending us an e-mail at elaboratetopics@directimpactbroadcasting.com.

enFebruary 27, 2024

Episode 5: "Lab Manager Leadership Summit: Elevating Excellence with Scott Hanton and Michelle Hoad"

An eLABorate Topics x 2024 Lab Manager Leadership Summit Collaboration!

Welcome back to another exciting episode of eLABorate! Today's episode is an epic collaboration with the 2024 Lab Manager Leadership Summit featuring two of the Summit's most influential leaders, Scott Hanton, and Michelle Hoad, joining as our special guests.

In today's episode, we will explore:

- The transformation in leadership and managerial roles within the laboratory space, as discussed by Scott Hanton and Michelle Hoad.

- The significant increase in lab visibility post-COVID and its impact on healthcare, as well as the strategies that led to the Medical Laboratory Professionals Association of Ontario's membership surge.

- The importance of cultivating emotional intelligence, empathy, and the role of continuous learning in effective lab management.

- Understanding and addressing the challenges of staff exhaustion, disengagement, and burnout in the laboratory setting.

- Personal experiences and tips from our guests, aimed at reducing decision fatigue and promoting a supportive network among lab professionals.

This episode is packed with powerful insights and personal stories aimed at elevating lab leadership to new heights.

The Lab Manager Leadership Summit is an opportunity to share knowledge, stimulate discussions, and offer guidance to budding lab leaders, thereby molding the future of lab management. So, mark your calendars! Learn more about the Lab Manager Leadership Summit HERE!
Also, for more information about the Lab Manager Academy, CLICK HERE.

Also, be sure to revisit eLABorate Topics | Episode 38: Preparing for Success: A Guide to Maximizing Your Next Conference for great tips as you prepare for this Summit and your next conference!

Special Guest Bio:
Michelle Hoad is the CEO of the Medical Laboratory Professionals Association Of Ontario. The MLPAO is the largest lab association in Canada. Michelle joined the MLPAO in October 2016 and over the past 7 years has seen a 73% growth in membership. The MLPAO has positioned itself as the voice of med lab professionals in Ontario and the go-to place for government, media, and stakeholders for lab human health resource information.

Before joining the MLPAO, Michelle consulted with several provinces to help them raise the profile of med lab professionals with the government and media. She also spent 25 years in the for-profit sector working with Fortune 500 companies. She is a Certified Association Executive, has been invited to speak at many lab industry events across the country, and has made tremendous progress with the Ontario government influencing policy and obtaining much-needed funding for lab professionals. Through COVID she had over 250+ media appearances in Ontario and across Canada, reinforcing the message that med lab professionals are at the center of healthcare and that healthcare is more than just doctors and nurses.

Connect with Michelle Hoad:

LinkedIn: https://www.linkedin.com/in/michellehoad/
Website: mlpao.org

Scott Hanton is the Editorial Director of Lab Manager. He spent 30 years as a research chemist, lab manager, and business leader at Air Products and Intertek. He earned a BS in chemistry from Michigan State University and a Ph.D. in physical chemistry from the University of Wisconsin-Madison. Scott is an active member of ACS, ASMS, and ALMA. Scott married his high school sweetheart, and they have one son. Scott is motivated by excellence, happiness, and kindness. He most enjoys helping people and solving problems. Away from work, Scott enjoys working outside, playing strategy games, and coaching youth sports.
Connect with Scott Hanton:
Email: shanton@labmanager.com
LinkedIn: https://www.linkedin.com/in/scott-hanton/

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eLABorate Topics

enFebruary 20, 2024

emotional intelligence

Episode 4: Well-being Matters: Tips to Fuel Leadership Success (featuring Annamari Dietrichson, BSc, MHA)

In this episode, co-host, Stephanie Whitehead chats with Annamari Dietrichson to explore the importance of well-being in healthcare leaders. Tune in as Annamari discusses the impact of burnout, shares effective self-care practices, and offers insights on how leaders can create a culture that prioritizes well-being, ultimately enhancing performance and job satisfaction.

Grab a pen and notepad! This episode is full of must-have strategies for leading through periods of change, managing resistance, and fostering a culture of wellness!

For information on this topic, also listen to:
eLABorate Topics | Episode 39: Wellness & Diversity: A Renewed Focus on Combating Burnout (Featuring Dr. Alae Kawam) (directimpactbroadcasting.com)

eLABorate Topics | Episode 8: Health, Success and Wellbeing for Laboratory Professionals (featuring Dr. Letycia Nuñez Argote) (directimpactbroadcasting.com)

Special Guest Bio:
Annamari Dietrichson, BSc, MHA is a healthcare executive and executive health coach. Through her organization Authentic Health and Wellness, LLC, she uses health coaching to help healthcare leaders optimize their careers by taking control of their health and navigating stress appropriately. She also serves as the Division Vice President of Care Experience for the Continental Division of HCA Healthcare. She completed her graduate studies at the University of Stellenbosch, South Africa where she graduated with a Bachelor of Science degree in 2001. In 2018 she received her Master’s in Health Administration from Louisiana State University. In 2020 Annamari got certified as a health coach through the Functional Medicine Coaching Academy and in 2021 founded her business, Authentic Health & Wellness, LLC. Annamari is passionate about creating health instead of treating illness and wants every patient to have an optimal experience when seeking healthcare services, and every healthcare leader to thrive in their careers to facilitate exceptional service. Annamari is a South African native who is proud to be a naturalized USA citizen since November 2022. When she is not at work or coaching her clients, you can find her somewhere in the mountains adventuring with her husband and their 2 cattle dogs.

Don't miss out on an opportunity to learn and connect with us!

Connect with Annamari Dietrichson:
Email: annamari.dietrichson@healthonecares.com
Linkedin: linkedin.com/in/annamari-dietrichson
Website: annamaridietrichson.click/overview1673825426815

Connect with Stephanie Whitehead
Click on the link to connect with Stephanie for more on this and other leadership and personal development topics.

Join Team #eLABorate and connect with us!
Connect with us on LinkedIn: eLABorate Topics Group and give us your feedback!

Podcast Call to Action
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If you have a leadership or laboratory message to share and would like to be a guest on the show, please reach out to us by completing the guest interest form or sending us an e-mail at elaboratetopics@directimpactbroadcasting.com.

enFebruary 13, 2024

Episode 3: Communicate Your Views With Clarity and Confidence

In this episode of eLABorate Topics, co-host Tywauna Wilson shares strategies for effective communication in the laboratory setting, providing practical tips to help medical laboratory professionals improve their communication skills.

Today, we will cover:

- Understanding Your Audience: Tailoring your message to diverse stakeholders to ensure clarity and engagement.

- Structuring Your Message for Impact: To enhance comprehension and retention, start with the end in mind.

- Building Confidence in Your Communication: Practicing and preparing to speak with confidence and credibility.

- Handling Questions and Feedback with Grace: Anticipating potential questions and responding thoughtfully.

- The Importance of Effective Communication: Understanding that great communicators are made, not born, and the positive impact on career success.

Tune in for valuable insights that can elevate your communication skills in any professional setting.

"Understanding your audience is key."

Reflection Questions

How can building confidence in communication impact your credibility and persuasive power?
How can the effective communication strategies outlined in this episode benefit your professional development as a medical laboratory professional?

"You don't wanna dilute your message, but you do wanna simplify your message so that people can understand. When you do this and you tailor your message, it ensures that it resonates with everybody, and it actually facilitates better understanding and support."

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enFebruary 06, 2024

Episode 2: Beyond the Competition: Behind the scenes with the 2023 Cell Bowl Champions

Calling all educators and program coordinators!!

In his episode, we catch up with the 2023 reigning Cell Bowl champions, the University of Connecticut's Bruce Blanchard (Director of Medical Laboratory Sciences and Assistant Clinical Professor in the Allied Health Sciences Department) and his MLS Student team, after their victory to uncover their playbook of tips and tricks to achieve a 2nd championship! From honing their skills to staying focused under pressure, we'll delve into the strategies they employed to outshine their opponents. Join us for a casual conversation filled with practical advice that could help you become the next Cell Bowl champion!

To hear the University of Connecticut team discuss their 2022 win- check out their previous episode here: eLABorate Topics | Episode 2: An interview with the 2022 Super Cell Bowl Champions, University of Connecticut (directimpactbroadcasting.com)

Are you looking for a challenge for your MLS or MLT Students? The Cell Bowl Competition (sponsored by the ASCP) is an annual, football-themed event that helps your students show off their hematology acumen through a weekly, interactive competition with other CLS programs. Click on the link to learn more about the annual #ASCP Cell Bowl Competition Cell Bowl (ascp.org)!

Join Team #eLABorate and connect with us!
Connect with us on LinkedIn: eLABorate Topics Group and give us your feedback!

Podcast Call to Action
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Share your favorite takeaway from today's episode: Video Review

Be a Guest on our show!
If you have a leadership or laboratory message to share and would like to be a guest on the show, please reach out to us by completing the guest interest form or sending us an e-mail at elaboratetopics@directimpactbroadcasting.com.

enJanuary 30, 2024

Episode 1: 5 Key Strategies to Successfully Achieve Your Career and Personal Goals in 2024: Overcoming Common Obstacles

Title: 5 Key Strategies to Successfully Achieve Your Career and Personal Goals in 2024: Overcoming Common Obstacles

Season: 4, Episode 1

Host: Lona Small, Laboratory Coach and Consultant

- Many people struggle to achieve their goals despite having good intentions.

- Goals often get left behind due to life's distractions.

- Importance of understanding why goals are unmet and strategies to overcome these challenges

5 Reasons You Do Not Achieve Your Goals and strategies to overcome them

1. Setting Means vs. End Goals:

- Means Goals:The steps thought necessary to achieve the end goal.

- End Goals:The ultimate experience or achievement desired.

- Tip: Focus on the end goal and align your means goals with it.

2. Alignment with Personal Values:

- Goals not aligned with personal values are harder to achieve.

- Understanding and setting goals that reflect personal values is crucial.

3. Belief in Achievability

- Doubts about competence and confidence can hinder goal achievement.

- Strategies include the reverse gap method (reflecting on past accomplishments) and the courage framework (action, competence, confidence loop).

4. Identity and Goals:

- Aligning identity with goals is vital.

- Books recommended: "The Big Leap" by Gay Hendricks and "The Alter Ego Effect" by Todd Herman.

"Atomic Habits" by James Clear

- Building an identity that resonates with the goals set is important for success.

6. Supportive Environment:

- Surrounding oneself with a positive and supportive environment is key.

- Reducing distractions and temptations can aid in goal achievement.

Recommendations:

- Podcast episodes for further learning:

eLABorate Topics podcast:

- Season 3, Episode 17 :An effective way to set career goals that you will be excited to keep

- Season 2, Episode 7: Using Core Values to decide on your Next- Level career opportunity- Books for deeper insight:

- "The Big Leap" by Gay Hendricks.

- "The Alter Ego Effect" by Todd Herman.

Conclusion:

- Lona Small emphasizes the importance of setting realistic and personally aligned goals, believing in one's ability to achieve them, and creating a conducive environment for success.

- Encouragement to start with small goals, seek support if needed, and continuously reassess and align goals with one's identity and values.

Call to Action

You can reach Lona Small directly at lonasmall@lonasmall.com
You can also catch Lona on LinkedIn under Lona Gordon Small and follow hashtag #YouAreAnEqualPartOfTheWhole.

Join Team #eLABorate and connect with us!
Connect with us on LinkedIn: eLABorate Topics Group and give us your feedback!

Podcast Call to Action
We would love to feature YOU!!!
Share your favorite takeaway from today's episode: Video Review

Be a Guest on our show!
If you have a leadership or laboratory message to share and would like to be a guest on the show, please reach out to us by completing the guest interest form or sending us an e-mail at elaboratetopics@directimpactbroadcasting.com.

enJanuary 02, 2024

Episode 50: Reflecting on Our Favorite Moments from Season 3

Join us in this episode as we wrap up this season and celebrate Season 3's 50th episode. Today the cohosts take a casual stroll down memory lane and reminisce about the most memorable moments from Season 3. We're excited about what's to come so, be sure to stay tuned and connected for more information about Season 4!

Join Team #eLABorate and connect with us!
Connect with us on LinkedIn: eLABorate Topics Group and give us your feedback!

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Share your favorite takeaway from today's episode: Video Review

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If you have a leadership or laboratory message to share and would like to be a guest on the show, please reach out to us by completing the guest interest form or sending us an e-mail at elaboratetopics@directimpactbroadcasting.com.

enDecember 26, 2023

Episode 49: Medical lab leaders collaborate to tackle staffing challenges with innovative solutions – Michael Baron

Guest: Michael Baron, Executive Director of Clinical Lab Operation at Wisconsin Diagnostic Laboratory

The podcast episode focuses on addressing the pressing issue of staffing challenges in medical laboratories.

Michael Baron, a visionary with extensive experience in laboratory operations, shares his innovative strategies and collaborative efforts in this field.

Staffing Challenges in Medical Labs:

Baron discusses the prevalent issues of rapid turnover, especially in second and third shifts, and the scarcity of certified technicians due to diminishing educational programs.

Innovative Solutions:

Non-Certified Tech Program:

Creation of a program to hire college graduates with relevant degrees and provide them with necessary training and education in clinical labs.

Training and Certification:

Implementation of specialized training programs in Core lab areas like Chemistry and Hematology.

Collaboration with educational institutions and state bodies to establish lab apprenticeship programs.

Supporting Staff Development:

Offering salary incentives and a structured career path to encourage staff retention and growth.

Collaborative Efforts:

WDL Education Collaborative:

A monthly forum where lab leaders share strategies and experiences to tackle staffing challenges.

Speakers from various labs, including Duke University and Milwaukee VA Medical Center, contribute their insights.

Resource Sharing and Networking:

Development of a resource depository for training curriculums to aid in standardized training across labs.

Building a network of professionals for mutual support and idea exchange.

Engagement with External Entities:

Partnerships with high schools, universities, and professional organizations to create early career pathways and align training with certification requirements.

Vision for the Future:

Barron aspires to expand this collaborative into a larger network, with the potential of organizing a focused conference to further these discussions and collaborations.

The episode "Medical Lab Leaders Collaborate to Tackle Staffing Challenges with Innovative Solutions" highlights the importance of collaboration and innovation in addressing staffing issues in medical laboratories. Michael Baron's approach and the collective efforts of lab leaders across the country serve as a testament to the power of shared knowledge and resources in driving positive change in the laboratory profession. This collaborative model not only addresses current challenges but also paves the way for sustainable growth and development in the field.

Podcast Call to Action
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enDecember 19, 2023

Episode 48: Peak Performance in 2024 (Part II): Must-Have Tools for 2024 Achievements

In this episode of eLABorate Topics, host Tywauna Wilson delivers a comprehensive guide to tools that will help you reach your peak performance in 2024. She recaps the 5-step method outlined in the previous episode and dives into practical strategies for being more productive in the new year. Coach Tee shares her favorite productivity tools, including Trello for project management, Evernote or OneNote for note-taking and organization, Google Suite for collaboration, and the use of a calendar app on your phone for reminders and accountability. She also introduces listeners to a unique tool called Snipd for capturing key moments in podcasts. Listeners can expect a wealth of valuable advice and insights to enhance their productivity and organization—inside and outside the lab—as they embark on a successful journey into 2024. Stay tuned for an episode filled with actionable tips and tools to elevate your professional and personal life.

One tool that you might not think about is the calendar app on your phone."

Tools:
Trello: https://trello.com/
Evernote: https://evernote.com/
One Note:
Snipd: https://www.snipd.com/
Google Suite: Drive, docs, spreadsheets
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Episode Resources

EPISODE 43: REACHING YOUR PEAK PERFORMANCE IN 2024

https://elaboratetopics.directimpactbroadcasting.com/s3/43

EPISODE 19: GROWING BEYOND THE LAB: 7 PERSONAL GROWTH STEPS FOR MEDICAL LAB PROFESSIONALS

https://elaboratetopics.directimpactbroadcasting.com/s3/19

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enDecember 12, 2023

Ask this episode Anything

What was the main topic of the podcast episode?

Summarise the key points discussed in the episode?

Were there any notable quotes or insights from the speakers?

Which popular books were mentioned in this episode?

Were there any points particularly controversial or thought-provoking discussed in the episode?

Were any current events or trending topics addressed in the episode?