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    Episode 6: How to Onboard Your Team Members - Finders, Minders & Grinders

    en-gbOctober 21, 2021
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    About this Episode

    Episode 6: How to Onboard Your Team Members - Finders, Minders & Grinders

    “You got to micro train upfront so that you don't have to micromanage them later on because really good output people don't like to be micromanaged.”

    In this episode of The Wize Guys, Brenton Ward, Jamie Johns, and Ed Chan talk about tips for onboarding new members of your team. 

    Define the roles of Finders, Minders & Grinders. Also, they discuss different types of training that you’ll need to provide to your team members (depending on the size of your firm) and how to monitor their progress. Learn more on this episode!

    Timestamps:

    0:45 - Tips for onboarding new members

    1:52 - The importance of communication in a service business

    2:32 - Input-focused vs Output-focused

    3:16 - Experience staff vs Inexperienced staff

    4:06 - How critical is the first 3 months for new hires’ performance

    8:22 - The great value of building client connections and relationship

    9:58 - Ways to evaluate productivity

    10:52 - How to handle clients

    Quotations:

    “The thing that differentiates your firm from the one down the road is your responsiveness. And if you can just put yourself in the client's shoes, if you are dealing with two businesses and one responded to you quickly, and the other one just didn't respond to you, the body language they give you is that they don't care.” - Ed Chan

    “Just because you're busy doesn't mean that you're productive.” - Ed Chan


    “...our business is about people connecting and communicating with people. And if you can't communicate, then you're not going to be suited for a senior client manager. So the training for a senior client manager is different from that of a senior production manager.” - Ed Chan


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    Download the full transcript here.


    ________________
    PS: Whenever you’re ready… here are the fastest 3 ways we can help you transform your accounting/bookkeeping practice:

    1. Join 40,000+ subscribers to our transformation Friday tips – Every Friday, our Wize Mentor and Thought Leader of the Year, Ed Chan will send one actionable insight from his experience of building a $20 million accounting firm that still runs without him – Subscribe here

    2. Download one of our famous Wize Accountants Growth Playbooks – Our FREE Playbooks on how to build and scale your firm are more valuable than most PAID business coaching programs! See for yourself – Download here

    3. Join the waiting list for a free login to the world's best accounting business intelligence software for scaling your firm. Take a look at the app we use to build our own $10million firm in just 7-hours a week – Get a FREE login here

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    ________________
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    1. Join 40,000+ subscribers to our transformation Friday tips – Every Friday, our Wize Mentor and Thought Leader of the Year, Ed Chan will send one actionable insight from his experience of building a $20 million accounting firm that still runs without him – Subscribe here

    2. Download one of our famous Wize Accountants Growth Playbooks – Our FREE Playbooks on how to build and scale your firm are more valuable than most PAID business coaching programs! See for yourself – Download here

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    ________________
    PS: Whenever you’re ready… here are the fastest 3 ways we can help you transform your accounting/bookkeeping practice:

    1. Join 40,000+ subscribers to our transformation Friday tips – Every Friday, our Wize Mentor and Thought Leader of the Year, Ed Chan will send one actionable insight from his experience of building a $20 million accounting firm that still runs without him – Subscribe here

    2. Download one of our famous Wize Accountants Growth Playbooks – Our FREE Playbooks on how to build and scale your firm are more valuable than most PAID business coaching programs! See for yourself – Download here

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    ________________
    PS: Whenever you’re ready… here are the fastest 3 ways we can help you transform your accounting/bookkeeping practice:

    1. Join 40,000+ subscribers to our transformation Friday tips – Every Friday, our Wize Mentor and Thought Leader of the Year, Ed Chan will send one actionable insight from his experience of building a $20 million accounting firm that still runs without him – Subscribe here

    2. Download one of our famous Wize Accountants Growth Playbooks – Our FREE Playbooks on how to build and scale your firm are more valuable than most PAID business coaching programs! See for yourself – Download here

    3. Join the waiting list for a free login to the world's best accounting business intelligence software for scaling your firm. Take a look at the app we use to build our own $10million firm in just 7-hours a week – Get a FREE login here

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    ________________
    PS: Whenever you’re ready… here are the fastest 3 ways we can help you transform your accounting/bookkeeping practice:

    1. Join 40,000+ subscribers to our transformation Friday tips – Every Friday, our Wize Mentor and Thought Leader of the Year, Ed Chan will send one actionable insight from his experience of building a $20 million accounting firm that still runs without him – Subscribe here

    2. Download one of our famous Wize Accountants Growth Playbooks – Our FREE Playbooks on how to build and scale your firm are more valuable than most PAID business coaching programs! See for yourself – Download here

    3. Join the waiting list for a free login to the world's best accounting business intelligence software for scaling your firm. Take a look at the app we use to build our own $10million firm in just 7-hours a week – Get a FREE login here