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    Follow the money: Are bank scammers about to be stopped in their tracks?

    enNovember 16, 2018

    Podcast Summary

    • Banks Announce New System to Trace and Freeze Stolen Money OnlineBanks introduce new measures to combat online fraud, including a new system to trace and freeze stolen money, and plans to stop scam text messages. Victims stand a better chance of getting their money back with these new rules.

      Online fraud is a growing organized crime issue, and Britain's biggest banks are taking steps to combat it. This week, they announced a new system to trace stolen money and freeze it, as well as plans to stop scam text messages. The campaign against online fraud, which This Is Money has been leading since 2014, has seen a common thread of people being convinced to transfer money after being contacted and convinced they needed to do so urgently. The fraudsters often pretended to be from the victim's bank, and used various tactics to keep the victim on the phone. Online fraud is easier for criminals as it can be done from the comfort of their own homes, and the issue is not just limited to individuals acting alone. The new measures from the banks are expected to give victims a better chance of getting their money back, and new rules are coming in early next year to clarify what banks must do to prevent online fraud.

    • Stay alert against bank scams and potential lossesBeware of bank scams, verify requests before transfers, and double-check contact details to prevent financial losses.

      Account compromises can lead to significant financial and emotional losses, and it's crucial to be vigilant against fraudsters. Banks argue that if you transfer money due to being tricked, it may not be refunded, making it essential to be cautious and not fall for scams. Instances of large sums being stolen from elderly people, farmers, and businesses have been reported. The banks were criticized for not doing enough to warn people about such scams. Now, many banks display warnings on their internet banking platforms to help prevent such transfers. To ensure safety, hang up and call back using the number on the back of your bank card, or contact your bank through another means if you're unsure. Be cautious when transferring money to builders, solicitors, or other individuals, as fraudsters can hack emails or send convincing messages to steal your funds. Always double-check and verify any changes or requests before transferring money.

    • Banks trialing new system to trace stolen fundsBanks are trialing a new system to trace and freeze stolen funds, but it may not be an instant solution and requires police investigation

      Individuals can fall victim to financial fraud when transferring small sums of money to scammers, who then transfer the funds to multiple accounts making it difficult for banks to trace and recover the stolen money. The banking system facilitates this issue by not being able to effectively track the stolen funds or communicate between different banks to do so. A new system is being trialed by Britain's biggest banks to address this issue, allowing them to trace stolen money and freeze it in the accounts it ends up in. However, it may not be an instant solution and requires proper investigation by the police, who are often under-resourced and struggle to keep up with the volume of crimes they are meant to investigate. The new system represents a significant step forward in the fight against push payment fraud, but it will not solve the problem entirely. The Money Mail campaign suggests following the money and tracing it back to the original account where it was bounced from, which can help in recovering stolen funds.

    • Preventing and Addressing Fraud in the Financial IndustryBanks must improve their fraud prevention measures, be accountable for losses due to their negligence, and provide clear, effective communication to build trust and confidence with customers.

      The financial industry, specifically banks, need to do more to prevent and address fraudulent activities. Pay UK, a payment services provider, has gathered information leading to the identification and disruption of criminal activities, but it doesn't guarantee victims will get their money back. The proposed six-point plan includes making banks accountable for losses due to their failure to stop fraudsters opening accounts and refunding victims unless they have valid reasons not to. Additionally, banks should have accessible fraud hotlines available 24/7 for reporting and addressing suspicious activity. However, experiences shared during the discussion revealed that not all banks adhere to these standards, and communication with their fraud departments can be unsatisfying and confusing. It's crucial for banks to improve their processes and provide clear, effective communication to build trust and confidence with their customers.

    • Discussing online banking fraud and rewards credit cardsConcerns over unnoticed transactions, clearer rules for banks, stricter enforcement, compensation for victims, and understanding incentives behind rewards credit cards are crucial.

      More needs to be done to prevent and address online banking fraud and reimburse victims. The discussion highlighted concerns over unnoticed transactions, the need for clearer rules for banks regarding fraud, stricter enforcement of regulations, and compensation for victims. Additionally, the holiday season sees an increase in credit card applications, with some offering generous sign-up bonuses. While rewards credit cards can provide benefits, it's important to question their true motivation and consider the potential costs. Overall, addressing online fraud and understanding the incentives behind rewards credit cards are crucial for consumers.

    • Credit card companies offer lucrative rewards for spendingCredit card companies offer generous rewards for spending, such as miles or points, but it's crucial to consider high APR and potential debt before signing up.

      There's a group of credit card companies, who, like the Illuminati, have secret meetings and offer generous rewards to attract customers. However, unlike the Illuminati, their ultimate goal is not world domination but encouraging spending to reap rewards. One of these companies is Virgin Atlantic, which currently offers a sign-up bonus of up to 25,003 miles with its Rewards and Rewards Plus cards. These miles can be used for flights on various airlines, including Virgin Atlantic, Delta, and Singapore Airlines. To maximize rewards, one needs to spend a significant amount on the card and pay off the balance each month. For instance, a £1,000 monthly spend would earn 19,000 miles in the first year, which is just short of the 20,000 miles needed for a return trip to New York. While the rewards can be lucrative, it's essential to consider the high APR and the risk of accumulating debt if the balance is not paid off promptly.

    • Reward credit cards: Beneficial for large expenses and frequent travelsReward credit cards offer miles or points for large expenses and frequent travels, justifying high annual fees for some individuals, especially those using them for business expenses.

      Reward credit cards can be beneficial for individuals who make large expenses or frequent travels for business, as they can help earn miles or points that can be redeemed for flights or other rewards. For instance, a card with a £160 annual fee might offer 25,000 miles for a significant initial spend, which could cover a round-trip flight to New York. However, it's crucial to consider the costs and benefits for each individual, as some might not spend enough to justify the annual fee or might prefer other forms of payment for their household expenses. Additionally, the trend of employees using their personal credit cards for business expenses and getting reimbursed has made reward credit cards more appealing for those in this situation. Regarding Black Friday, it appears that not all retailers find it profitable, but it's unlikely that the event will disappear entirely, as many shops still plan to participate.

    • Holiday shopping patterns and volatile marketsDuring the holiday season, consumers delay purchases until sales, causing retailers financial losses from high delivery costs and returns. Meanwhile, the price of vanadium has surged, offering potential investment opportunities but requiring thorough research to avoid scams.

      Consumer shopping behavior during the holiday season, particularly online, has led to significant financial losses for retailers due to high delivery costs and returns. This results in a spending pattern where people hold off on purchases until just before Christmas when sales occur. On a different note, the price of vanadium, a metal used in steel production and renewable energy storage batteries, has seen a dramatic increase of 960% in two years. While this could potentially be an investment opportunity, it's crucial to be cautious and thoroughly research any investment offers, as reputable firms do not cold call or email potential investors out of the blue. Lastly, the property market in London and the southeast has faced challenges since the Brexit vote, with estate agents experiencing a slowdown. As always, it's essential to carefully consider any investment opportunity and only allocate a small portion of your portfolio to potentially volatile markets.

    • Estate agent offices serve more as listings hubs than sales locationsEstate agents face financial burdens maintaining expensive branches during market downturns, with rental income providing less stability than sales.

      The large, fancy estate agent offices with lots of pictures and glossy brochures are no longer primarily used to sell properties. Instead, they serve as attractive locations for sellers to list their homes with the estate agent. However, maintaining these expensive branches can be a burden during market downturns, as seen with Foxtons, a London-centric estate agent that reported a loss and closed down six branches. The industry's reliance on sales, rather than rentals, makes it particularly vulnerable to market fluctuations. The cautionary tale of Foxtons serves as a reminder of the risks involved, especially with the upcoming tenant's fees ban adding to the uncertainty.

    • Housing market challenges and potential price boomAnalysts argue that artificially low interest rates and government subsidies might lead to another housing price boom, despite economic uncertainties and regulatory changes.

      The housing market, particularly in the UK, is experiencing a complex set of challenges. These include regulatory changes aimed at banning certain fees for tenants, political instability, and economic uncertainties related to Brexit. Amidst this backdrop, some analysts, including Simon, are questioning the long-held belief that houses are overpriced and due for a major fall. Instead, they argue that the artificially low interest rates and government subsidies implemented after the financial crisis might be setting the stage for another housing price boom. This theory is based on the 18-year property cycle theory of Fred Harrison, which suggests that the market moves from boom to bust over this timeframe. While the theory isn't always precise, it has correctly identified housing market slumps in the past. The current situation, with house prices continuing to rise despite economic challenges, might be an indication that another housing price boom is on the horizon.

    • Property Market Cycle: Boom, Bust, and RecoveryThe property market follows a cyclical pattern of boom, bust, and recovery, influenced by human behavior and economic conditions. The current market may be experiencing a small correction, with uncertainty regarding the length and severity of the upcoming boom.

      The property market follows a cyclical pattern of boom and bust, with recoveries taking around 4-5 years, steady growth for 6-7 years, and small corrections lasting 1-2 years. This pattern is driven by human behavior and herd mentality, where people buy when prices are low and sell when they're high. The market peaked in 2007, went into recovery until 2013, and then experienced steady growth until the present day, where it may be experiencing a small correction. The final leg up is expected after this correction, but the length and severity of the upcoming boom are uncertain due to factors like the unresolved Brexit situation and the fact that house prices never fell to fair value during the last crisis. Overall, the market is influenced by economic conditions, consumer confidence, and financial institutions' stability.

    • Engage with This Is Money through various channelsEmail, tweet, comment, visit website, download app, rate on iTunes, and gift premium bonds from nsandi.com

      The team at This Is Money encourages listeners to engage with them through various channels. You can email your questions, comments, or suggestions to editor@thisismoney.co.uk. For more immediate interactions, you can tweet @thisismoney. Additionally, you can visit their website, thisismoney.co.uk/forward/podcast, to comment on specific podcast episodes. Stay updated with the latest money news by visiting their website or downloading their app. Lastly, if you enjoy their podcast, please rate them on iTunes to help others discover their content. In partnership with NS&I, they also recommend gifting premium bonds from nsandi.com as a thoughtful present for children.

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