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    How to simplify diligence & avoid fraud | Finance Basics with Kruze Consulting’s Scott Orn | E1321

    en-usNovember 08, 2021

    Podcast Summary

    • Getting the foundational elements right from the startThorough due diligence by investors requires startups to have HR, accounting, and legal aspects in order. Mistakes can derail fundraising or acquisition opportunities. The pandemic has increased the importance of these responsibilities.

      Getting the foundational elements of a startup right from the beginning is crucial for long-term success. This includes HR, accounting, and legal aspects. Early stage investors conduct thorough due diligence and mistakes in these areas can lead to significant issues, potentially derailing fundraising or acquisition opportunities. The speaker, who has invested in over 300 companies, emphasizes the importance of getting it right from the start and avoiding unforced errors. The pandemic has accelerated this trend, with many entrepreneurs taking their financial and legal responsibilities more seriously. Cruz Consulting, a company that helps startups with these foundational elements, has seen significant growth as a result.

    • Prioritizing diligence in fast-paced fundraisingVCs must adapt to trends and prioritize diligence to avoid fraud and ensure sound investments, ultimately leading to successful partnerships.

      In today's fast-paced fundraising environment, it's crucial for Venture Capitalists (VCs) to prioritize diligence and avoid fraud. With the increasing frequency of fundraising rounds, some companies may rush to close deals without proper checks, leading to potential inaccuracies or even fraudulent activities. Trends such as index funds in venture capital and mega funds doubling down on winners are putting pressure on VCs to increase their diligence speed and accuracy. Some VCs, like Tiger Global, are now conducting diligence in a matter of weeks. It's essential for VCs to stay informed about these trends and adapt their processes accordingly to ensure they make sound investments. The consequences of inaccurate or fraudulent information can range from damaging a company's reputation to significant financial losses. By prioritizing diligence, VCs can build trust with founders and investors, ultimately leading to successful, long-term partnerships.

    • Ensuring Fair Market Value and Transparency in VC InvestmentsVC funds must conduct thorough due diligence to maintain trust with investors, mitigate risks, and ensure fair market value and transparency in portfolio companies. Hiring big accounting firms can provide additional layers of security.

      Due diligence is a crucial aspect of venture capital investments. Limited partners, such as endowments, foundations, and pension funds, require VC funds to ensure fair market value and transparency in portfolio companies. Multiple investors' involvement in a startup's funding rounds can add reputational weight and provide valuable expertise. However, the velocity of fundraising and the increasing involvement of large investors, like pension funds, can pose risks. These investors may invest significant amounts without thorough diligence, potentially leading to overvaluation and future complications. Therefore, every VC fund should conduct its own diligence to mitigate risks and maintain trust with their investors. Hiring big accounting firms for operational, financial, and tax diligence can provide additional layers of security.

    • Ensuring Accurate Financial Reporting for StartupsFounders must report revenue accurately to build trust with investors. Double counting, annualizing one-time payments, and faking bank statements can lead to serious issues. Verify revenue figures, check for inconsistencies, and request third-party confirmations to maintain transparency and avoid potential pitfalls.

      Founders need to be aware of potential revenue misrepresentations when raising funds. Over-inflating revenue by double counting or annualizing one-time payments can lead to serious issues. Revenue is a strong signal for startups, but it's important to ensure its accuracy. Faking bank statements is a severe form of fraud that can be difficult to detect without proper diligence. As an accounting or diligence firm, it's crucial to verify revenue figures, check for inconsistencies, and request third-party confirmations where possible. Some banks may offer read-only access to bank statements, allowing firms to verify balances without needing the founder's login credentials. Founders should also maintain transparency and be prepared to provide detailed explanations for any discrepancies. By focusing on accurate financial reporting, founders can build trust with investors and avoid potential pitfalls.

    • Ensure accuracy of financial statements during due diligenceDirect access to bank statements for reconciliation is crucial to prevent financial misrepresentation during due diligence. Properly record net revenue and exclude free trials or services to maintain transparency and accuracy.

      When conducting due diligence on potential business investments, it's crucial to ensure the accuracy of financial statements. This means accountants should have direct access to download and reconcile bank statements, rather than relying on clients to provide them. Manipulation of financial statements can significantly impact valuations and negotiations, as demonstrated by the examples of misclassified revenue and free pilots being recorded as paid. To avoid potential discrepancies, accountants should ensure all revenue is properly recorded as net revenue, and that any free trials or services are not included in reported figures. By prioritizing transparency and accuracy, investors can make more informed decisions and minimize the risk of financial misrepresentation.

    • Transparency in Customer Acquisition and RetentionBe honest with investors about customer deals and metrics, avoid discounting and misrepresentation, and secure a strong reference customer to build credibility.

      Transparency and accuracy are crucial when dealing with investors, especially when it comes to customer acquisition and retention. Discounting or misrepresenting deals to free trial users can raise red flags and undermine trust. Additionally, having a strong champion or reference customer within an enterprise can help establish credibility and attract more business. It's important to understand key metrics like LTV (Long-Term Value) and CAC (Customer Acquisition Costs), using accurate gross profit figures and breaking down all related costs. Clear communication and a solid financial foundation can help set the stage for a successful investment.

    • Presenting Accurate and Complete Financial DataProvide accurate and complete financial data by presenting data over a longer period, analyzing in cohorts, including all costs, and accounting for churn to build trust and secure investment.

      When presenting financial data to investors, it's crucial to provide accurate and complete information. This includes presenting data over a longer period of time and in cohort analysis, providing all costs associated with customer acquisition, and accounting for churn. Founders may be tempted to manipulate numbers, such as understating customer acquisition costs or overstating long-term value by underestimating churn. However, these practices can lead to a misrepresentation of the business's financial health. Savvy investors and diligence teams can quickly identify discrepancies, potentially leading to a loss of credibility. It's essential to present a clear and honest picture of the business's financial situation to build trust and secure investment.

    • Maintaining Financial Credibility as a FounderFounders must define essential metrics and avoid self-dealing to maintain financial credibility, build trust with investors, and avoid legal issues.

      As a founder, having a clear and accurate financial picture is crucial for building credibility and trust with investors. Failing to do so can lead to serious consequences, such as broken trust, IRS notifications, and penalties. Two common issues that can negatively impact a founder's financial credibility are not having proper metrics in place and engaging in self-dealing. Not having metrics like LTV, CAC, and churn defined can make it difficult for investors to assess the health of the business. On the other hand, self-dealing, which includes using company funds for personal expenses or not paying oneself properly, is illegal once external funding is involved. It's important for founders to be transparent and diligent about their financial management to build trust and avoid potential legal issues.

    • Proper financial controls prevent fraud and ensure transparencyImplementing proper financial controls like corporate credit cards with set limits, outside accounting reviews, and modern technology saves time, resources, and reduces financial risks.

      Proper management and oversight of company finances, particularly credit card usage, is crucial to prevent fraudulent activities and ensure transparency. In the past, founders or employees might have misused corporate funds by using personal cards for business expenses without proper documentation. However, with the advent of new technology, companies can now issue corporate credit cards to employees with set limits, ensuring that only authorized expenses are made and making accounting easier. This not only saves time and resources but also reduces the risk of financial mismanagement. It's essential for companies to have a second set of eyes, such as an outside accounting firm, to review financial transactions and ensure accountability. Overall, implementing proper financial controls and utilizing modern technology can help companies maintain financial health and avoid potential financial pitfalls.

    • Managing Startup Expenses with Corporate CardsEffective financial management is crucial for startups. Use corporate cards for better control over subscriptions and recurring expenses, maintain accurate tax filings and financial records, and keep corporate filings up to date to maintain liability protection and attract investors.

      Effective financial management is crucial for any startup. Scott Orn, a finance expert, shared some valuable tips during a podcast episode on Startups.com. He emphasized the importance of managing expenses, particularly recurring ones, by using corporate cards. These cards allow for better control over subscriptions and can be turned off to prevent unnecessary renewals. He also advised keeping tax filings and financial records in order, as these are often the first areas of diligence for potential investors. Furthermore, ensuring that corporate filings are up to date is essential to maintain corporate liability protection. Overall, Orn emphasized the importance of keeping financial house in order to present a professional image and attract potential investors. He also encouraged listeners to reach out to him through his website or Twitter for further advice.

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    Substack: https://twistartups.substack.com

    *

    Subscribe to the Founder University Podcast: https://www.youtube.com/@founderuniversity1916

    This Week in Startups
    en-usJune 27, 2024

    Immigration, The Trump Interview, Air Taxis in the Bay Area and the Future of Remote Work | E1971

    Immigration, The Trump Interview, Air Taxis in the Bay Area and the Future of Remote Work | E1971

    This Week in Startups is brought to you by…

    LinkedIn Ads. To redeem a $100 LinkedIn ad credit and launch your first campaign, go to http://www.linkedin.com/thisweekinstartups

    Vanta. Compliance and security shouldn't be a deal-breaker for startups to win new business. Vanta makes it easy for companies to get a SOC 2 report fast. TWiST listeners can get $1,000 off for a limited time at http://www.vanta.com/twist

    Lemon.io. Hire pre-vetted remote developers, get 15% off your first 4 weeks of developer time at https://Lemon.io/twist

    *

    Todays show:

    Alex Wilhelm joins Jason to discuss the most incredible new ride Jason has ever seen (9:02), Jason’s recent Donald Trump interview (14:49), JCal becoming a meme (36:34), and more!

    *

    Timestamps:

    (0:00) Jason and Alex kick off the show

    (2:38) Club 33 at Disney.

    (9:02) The most incredible new ride Jason has ever seen.

    (10:43) LinkedIn Ads - Get a $100 LinkedIn ad credit at http://www.linkedin.com/thisweekinstartups

    (14:49) A look at the Donald Trump interview on All In.

    (19:54) Vanta - Get $1000 off your SOC 2 at http://www.vanta.com/twist

    (30:45) Lemon.io - Get 15% off your first 4 weeks of developer time at https://Lemon.io/twist

    (36:34) JCal became a meme!

    (37:15) The gentleman’s RIF and the status of remote workers. (48:26) New air taxi plan from Archer.

    *

    Subscribe to the TWiST newsletter: https://www.ticker.thisweekinstartups.com

    *

    Subscribe to This Week in Startups on Apple: https://rb.gy/v19fcp

    *

    Mentioned on the show:

    Check out the Donald Trump interview: https://www.youtube.com/watch?v=blqIZGXWUpU

    Check out Disney’s Club 33: http://www.disneylandclub33.com/#google_vignette

    Check out Archer: https://news.archer.com/archer-san-francisco-air-mobility-network-connecting-five-locations-across-bay-area-kilroy-oyster-point

    Check out Joby Aviation: https://www.jobyaviation.com/

    Check out Dell article: https://www.reddit.com/r/technology/comments/1dl16s2/nearly_half_of_dell_workers_opt_for_fulltime/

    Check out Athena: https://www.athenago.com/

    *

    Follow Alex:

    X: https://x.com/alex

    LinkedIn: ⁠https://www.linkedin.com/in/alexwilhelm/

    *

    Follow Jason:

    X: https://twitter.com/Jason

    LinkedIn: https://www.linkedin.com/in/jasoncalacanis

    *

    Thank you to our partners:

    (10:43) LinkedIn Ads - Get a $100 LinkedIn ad credit at http://www.linkedin.com/thisweekinstartups

    (19:54) Vanta - Get $1000 off your SOC 2 at http://www.vanta.com/twist

    (30:45) Lemon.io - Get 15% off your first 4 weeks of developer time at https://Lemon.io/twist

    *

    Great 2023 interviews: Steve Huffman, Brian Chesky, Aaron Levie, Sophia Amoruso, Reid Hoffman, Frank Slootman, Billy McFarland

    *

    Check out Jason’s suite of newsletters: https://substack.com/@calacanis

    *

    Follow TWiST:

    Substack: https://twistartups.substack.com

    Twitter: https://twitter.com/TWiStartups

    YouTube: https://www.youtube.com/thisweekin

    Instagram: https://www.instagram.com/thisweekinstartups

    TikTok: https://www.tiktok.com/@thisweekinstartups

    *

    Subscribe to the Founder University Podcast: https://www.founder.university/podcast

    This Week in Startups
    en-usJune 25, 2024

    Start-Up Nation Deep Dive with Dan Senor | E1970

    Start-Up Nation Deep Dive with Dan Senor | E1970

    This Week in Startups is brought to you by…

    DevSquad - Most dev agencies only offer developers. Why? Because product management is hard. Get an entire product team for the cost of one US developer plus 10% off at http://devsquad.com/twist.

    Oracle - Oracle Cloud Infrastructure, or OCI, is a single platform for your infrastructure, database, application development, and AI needs. Take a free test drive of OCI at https://www.oracle.com/twist.

    AssemblyAI - Get maximum value from voice data with AssemblyAI. Build powerful products and features for your end users on the industry’s leading speech-to-text models. Get 100 free hours to start building at https://www.assemblyai.com/twist

    *

    Timestamps:

    (0:00) Dan Senor joins guest host Mark Suster.

    (10:45) DevSquad - Get an entire product team for the cost of one US developer plus 10% off at http://devsquad.com/twist

    (19:28) Oracle - Take a free test drive of OCI at https://www.oracle.com/twist.

    (30:39) AssemblyAI - Maximum value from voice data and AI. Get 100 free hours to start building at https://www.assemblyai.com/twist

    *

    Subscribe to This Week in Startups on Apple: https://rb.gy/v19fcp

    *

    Check out Dan’s podcast “Call Me Back”: https://podcasts.apple.com/ca/podcast/call-me-back-with-dan-senor/id1539292794

    Check out Start-Up Nation Central: https://startupnationcentral.org/

    *

    Follow Dan:

    X: https://x.com/dansenor

    LinkedIn: https://www.linkedin.com/in/dan-senor/

    *

    Follow Mark:

    X: https://twitter.com/msuster

    LinkedIn: https://www.linkedin.com/in/marksuster/

    *

    Thank you to our partners:

    (10:45) DevSquad - Get an entire product team for the cost of one US developer plus 10% off at http://devsquad.com/twist

    (19:28) Oracle - Take a free test drive of OCI at https://www.oracle.com/twist.

    (30:39) AssemblyAI - Maximum value from voice data and AI. Get 100 free hours to start building at https://www.assemblyai.com/twist

    *

    Great 2023 interviews: Steve Huffman, Brian Chesky, Aaron Levie, Sophia Amoruso, Reid Hoffman, Frank Slootman, Billy McFarland

    *

    Check out Jason’s suite of newsletters: https://substack.com/@calacanis

    *

    Follow TWiST:

    Substack: https://twistartups.substack.com

    Twitter: https://twitter.com/TWiStartups

    YouTube: https://www.youtube.com/thisweekin

    Instagram: https://www.instagram.com/thisweekinstartups

    TikTok: https://www.tiktok.com/@thisweekinstartups

    *

    Subscribe to the Founder University Podcast: https://www.founder.university/podcast

    This Week in Startups
    en-usJune 22, 2024

    From the future of flight to brand building, insight from Liquidity Summit 2024 | E1969

    From the future of flight to brand building, insight from Liquidity Summit 2024 | E1969

    This Week in Startups is brought to you by…

    Coda. Coda empowers your startup by bringing words, tables, and teams together. Strategize, plan, and track goals effectively with all your valuable data in one place. Go to https://www.coda.io/twist to get started for FREE and get 6 free months of the Team plan.

    OpenPhone. Create business phone numbers for you and your team that work through an app on your smartphone or desktop. TWiST listeners can get an extra 20% off any plan for your first 6 months at https://www.openphone.com/twist

    Vanta. Compliance and security shouldn't be a deal-breaker for startups to win new business. Vanta makes it easy for companies to get a SOC 2 report fast. TWiST listeners can get $1,000 off for a limited time at http://www.vanta.com/twist

    *

    Todays show:

    Alex leads us into two great talks from Liquidity Summit 2024. First we have Sky Dayton’s “Aviation Safety, Air Taxis and the Future of Flight” (3:28), followed by Mike Jones’ with “Lessons in Brand Building” (24:14)

    *

    Timestamps:

    (0:00) Teaser of both speakers.

    (1:33) Alex kicks off the show.

    (3:28) Sky Dayton’s talk “Aviation Safety, Air Taxis and the Future of Flight”.

    (11:03) Coda - Empower your startup with Coda’s Team plan for free—get 6 months at https://www.Coda.io/twist

    (20:45) OpenPhone - Get 20% off your first six months at https://www.openphone.com/twist

    (24:14) Mike Jones’ talk “Lessons in Brand Building”

    (30:17) Vanta - Get $1000 off your SOC 2 at http://www.vanta.com/twist

    (44:30) Wrap up with Alex.

    *

    Subscribe to the TWiST newsletter: https://www.ticker.thisweekinstartups.com

    *

    Subscribe to This Week in Startups on Apple: https://rb.gy/v19fcp

    *

    Check out Science Inc.: https://www.science-inc.com/

    Check out Joby Aviation: https://www.jobyaviation.com/

    *

    Follow Sky:

    X: https://x.com/skydayton

    LinkedIn: https://www.linkedin.com/in/skydayton/

    *

    Follow Mike:

    X: https://x.com/mjones

    LinkedIn: https://www.linkedin.com/in/mjones/

    *

    Follow Alex:

    X: https://x.com/alex

    LinkedIn: ⁠https://www.linkedin.com/in/alexwilhelm/

    *

    Follow Jason:

    X: https://twitter.com/Jason

    LinkedIn: https://www.linkedin.com/in/jasoncalacanis

    *

    Thank you to our partners:

    (11:03) Coda - Empower your startup with Coda’s Team plan for free—get 6 months at https://www.Coda.io/twist

    (20:45) OpenPhone - Get 20% off your first six months at https://www.openphone.com/twist

    (30:17) Vanta - Get $1000 off your SOC 2 at http://www.vanta.com/twist

    *

    Great 2023 interviews: Steve Huffman, Brian Chesky, Aaron Levie, Sophia Amoruso, Reid Hoffman, Frank Slootman, Billy McFarland

    *

    Check out Jason’s suite of newsletters: https://substack.com/@calacanis

    *

    Follow TWiST:

    Substack: https://twistartups.substack.com

    Twitter: https://twitter.com/TWiStartups

    YouTube: https://www.youtube.com/thisweekin

    Instagram: https://www.instagram.com/thisweekinstartups

    TikTok: https://www.tiktok.com/@thisweekinstartups

    *

    Subscribe to the Founder University Podcast: https://www.founder.university/podcast

    This Week in Startups
    en-usJune 20, 2024

    Nvidia tops Microsoft, FTC sues Adobe, weight loss startups, and more! | E1968

    Nvidia tops Microsoft, FTC sues Adobe, weight loss startups, and more! | E1968

    This Week in Startups is brought to you by…

    Vanta. Compliance and security shouldn't be a deal-breaker for startups to win new business. Vanta makes it easy for companies to get a SOC 2 report fast. TWiST listeners can get $1,000 off for a limited time at http://www.vanta.com/twist

    .Tech Domains - Don’t miss our “Jam Session with JCal” contest, coming soon! To apply and get more details go to https://jamwithjcal.tech brought to you by .tech domains.

    Lemon.io - Hire pre-vetted remote developers, get 15% off your first 4 weeks of developer time at https://Lemon.io/twist

    *

    Todays show:

    Alex Wilhelm joins Jason to discuss Nvidia's rise as the most valuable company (2:34), the GLP-1 phenomenon (11:50), the FTC suing Adobe (34:21), new TWIST500 companies (47:09), and more!

    *

    Timestamps:

    (0:00) Jason and Alex kick off the show

    (2:34) Nvidia's rise as the most valuable company

    (10:58) Vanta - Get $1000 off your SOC 2 at http://www.vanta.com/twist

    (11:50) Eli Lilly and the GLP-1 Phenomenon

    (23:42) .Tech Domains - Apply for the Jam Session with JCal contest today at https://jamwithjcal.tech

    (25:08) Telehealth and its future

    (33:00) Lemon.io - Get 15% off your first 4 weeks of developer time at https://Lemon.io/twist

    (34:21) FTC sues Adobe

    (47:09) New TWIST500 Companies

    (1:18:22) Would Amazon buy TikTok?

    *

    Subscribe to the TWiST newsletter: https://www.ticker.thisweekinstartups.com

    *

    Subscribe to This Week in Startups on Apple: https://rb.gy/v19fcp

    *

    Mentioned on the show:

    https://companiesmarketcap.com

    https://www.wsj.com/health/pharma/david-ricks-eli-lilly-ceo-a67f90d7

    https://www.ftc.gov/news-events/news/press-releases/2024/06/ftc-takes-action-against-adobe-executives-hiding-fees-preventing-consumers-easily-cancelling

    https://news.adobe.com/news/news-details/2024/Adobes-Statement-Regarding-Federal-Trade-Commission-Complaint/default.aspx

    https://www.justice.gov/opa/pr/united-states-files-complaint-against-adobe-and-two-adobe-executives-alleged-violations

    https://www.justice.gov/opa/media/1356176/dl?inline

    https://www.sec.gov/Archives/edgar/data/1997859/000119312524162032/d396527ds1a.htm

    https://www.color.com/blog/colors-copilot-and-partnership-with-openai

    https://leginfo.legislature.ca.gov/faces/billTextClient.xhtml?bill_id=202120220AB390

    https://frame.work

    https://creators.wattpad.com

    https://www.royalroad.com/home

    https://www.ft.com/content/e33cb565-6d44-4f9a-9105-f3afc03aa732

    *

    New TWIST500 companies:

    https://albedo.com

    https://www.dawnaerospace.com

    https://about.webtoon.com

    https://www.spacex.com

    https://www.color.com

    https://www.biltrewards.com

    https://sakana.ai

    *

    Follow Alex:

    X: https://x.com/alex

    LinkedIn: ⁠https://www.linkedin.com/in/alexwilhelm/

    *

    Follow Jason:

    X: https://twitter.com/Jason

    LinkedIn: https://www.linkedin.com/in/jasoncalacanis

    *

    Thank you to our partners:

    (11:58) Vanta - Get $1000 off your SOC 2 at http://www.vanta.com/twist

    (23:42) .Tech Domains - Apply for the Jam Session with JCal contest today at https://jamwithjcal.tech

    (33:00) Lemon.io - Get 15% off your first 4 weeks of developer time at https://Lemon.io/twist

    *

    Great 2023 interviews: Steve Huffman, Brian Chesky, Aaron Levie, Sophia Amoruso, Reid Hoffman, Frank Slootman, Billy McFarland

    *

    Check out Jason’s suite of newsletters: https://substack.com/@calacanis

    *

    Follow TWiST:

    Substack: https://twistartups.substack.com

    Twitter: https://twitter.com/TWiStartups

    YouTube: https://www.youtube.com/thisweekin

    Instagram: https://www.instagram.com/thisweekinstartups

    TikTok: https://www.tiktok.com/@thisweekinstartups

    *

    Subscribe to the Founder University Podcast: https://www.founder.university/podcast

    This Week in Startups
    en-usJune 19, 2024

    Woke Google Maps, how Wells Fargo is losing money on fintech, and the global AI race | E1967

    Woke Google Maps, how Wells Fargo is losing money on fintech, and the global AI race | E1967

    This Week in Startups is brought to you by…

    Squarespace. Turn your idea into a new website! Go to http://www.Squarespace.com/TWIST for a free trial. When you’re ready to launch, use offer code TWIST to save 10% off your first purchase of a website or domain.

    LinkedIn Ads. To redeem a $100 LinkedIn ad credit and launch your first campaign, go to http://www.linkedin.com/thisweekinstartups

    Mercury. With Mercury, you can simplify your financial operations with banking and software that power your critical financial workflows, all within the one thing every business needs, a bank account. And with new bill pay and accounting integrations, you can pay bills faster and stay in control of company spend. Apply in minutes at ⁠https://www.Mercury.com

    *

    Todays show:

    Alex Wilhelm joins Jason to discuss woke Google Maps (1:57), Bilt & Wells Fargo dynamics (16:20), AI progress in China and Japan (32:00), and more!

    *

    Timestamps:

    (0:00) Jason and Alex kick off the show

    (1:57) Woke Google Maps

    (9:44) Squarespace - Use offer code TWIST to save 10% off your first purchase of a website or domain at http://www.Squarespace.com/TWIST

    (16:20) Bilt and Wells Fargo fintech dynamics

    (17:00) CNBC interview with Bilt founder Ankur Jain

    (25:50) LinkedIn Ads - Get a $100 LinkedIn ad credit at http://www.linkedin.com/thisweekinstartups

    (32:00) AI progress in China and Japan

    (39:41 ) Mercury - Join 200K startups who use Mercury to operate at their best at http://www.mercury.com

    (45:09) Defining AGI and its implications

    (49:06) McDonald's AI ordering systems and their challenges

    (1:04:37) Audience question on EU's AI Act and its impact on startups

    *

    Subscribe to the TWiST newsletter: https://www.ticker.thisweekinstartups.com

    *

    Subscribe to This Week in Startups on Apple: https://rb.gy/v19fcp

    *

    Mentioned on the show:

    https://www.ft.com/content/357f3c68-b866-4c2e-b678-0d075051a260

    https://www.theinformation.com/articles/openais-japanese-rival-gets-1-billion-valuation-from-silicon-valley-investors

    *

    Follow Alex:

    X: https://x.com/alex

    LinkedIn: ⁠https://www.linkedin.com/in/alexwilhelm/

    *

    Follow Jason:

    X: https://twitter.com/Jason

    LinkedIn: https://www.linkedin.com/in/jasoncalacanis

    *

    Thank you to our partners:

    (9:44) Squarespace - Use offer code TWIST to save 10% off your first purchase of a website or domain at http://www.Squarespace.com/TWIST

    (25:50) LinkedIn Ads - Get a $100 LinkedIn ad credit at http://www.linkedin.com/thisweekinstartups

    (39:41 ) Mercury - Join 200K startups who use Mercury to operate at their best at http://www.mercury.com

    *

    Great 2023 interviews: Steve Huffman, Brian Chesky, Aaron Levie, Sophia Amoruso, Reid Hoffman, Frank Slootman, Billy McFarland

    *

    Check out Jason’s suite of newsletters: https://substack.com/@calacanis

    *

    Follow TWiST:

    Substack: https://twistartups.substack.com

    Twitter: https://twitter.com/TWiStartups

    YouTube: https://www.youtube.com/thisweekin

    Instagram: https://www.instagram.com/thisweekinstartups

    TikTok: https://www.tiktok.com/@thisweekinstartups

    *

    Subscribe to the Founder University Podcast: https://www.founder.university/podcast

    This Week in Startups
    en-usJune 17, 2024

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    01:24 - Operations Department vs. Operations Systems

    01:57 - Ant Farm Operations

    04:05 - Definition of Operations

    04:28 - The Big “O”: Operations Management

    05:47 - What the Operations Department Oversees

    09:25 - The Little “o”: Operations Systems

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    11:56 - 1: Operations Include both People & Processes

    12:35 - 2: People is Often the Largest Cost in an Organization

    12:51 - 3: Most People Want to Do Good Work

    13:26 - 4: There Are Very Few Quick Fixes in the Operations of Established Businesses

    14:16 - 5: Operations is Not Rocket Science

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    USEFUL LINKS:

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    Financially Simple on Facebook

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    Operations Management Definition

    Operating Systems Definition

    ________

    BIO:

    Justin A. Goodbread, CFP®, CEPA, CVGA, is a nationally recognized financial planner, business educator, wealth manager, author, speaker, and entrepreneur. He has 20+ years of experience teaching small business owners how to start, buy, grow, and sell businesses. He is a multi-year recipient of the Investopedia Top 100 Advisor and 2018 Exit Planning Institute’s Exit Planner Leader of the Year.

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    Certified Financial Planner Board of Standards, Inc. (CFP Board) owns the CFP® certification mark, the CERTIFIED FINANCIAL PLANNER™ certification mark, and the CFP® certification mark (with plaque design) logo in the United States, which it authorizes the use of by individuals who successfully complete CFP Board’s initial and ongoing certification requirements.

     

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    "Nothing Artificial about This" Neal Sofian gives his Pitch on how Tuzag can change how AI can add to the quality of life.

    https://make-your-pitch.com

    The Co-Sponsor for this Episode is B.E.T. A business platform that gives you all the information and tools you need to advance your business as well as the understanding of how to run your business most effectively and profitably.

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    Video: https://bit.ly/368rSKk

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    Neal Sofian CEO at Tuzag Inc

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    Using his device name Alexis, Neal demonstrates how neural pathways are developed in humans and how the technology can call up relevant data through conversation with the human subject.

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    Tuzag Inc

    "Been There Done That" Bruno Manh, a Successful Startup Entrepreneur and Investor walks you through the maze of how to get Investors

    "Been There Done That" Bruno Manh, a Successful Startup Entrepreneur and Investor walks you through the maze of how to get Investors

    https://Make-Your-Pitch.com

    The Co-Sponsor for this Episode is B.E.T. A business platform that gives you all the information and tools you need to advance your business as well as the understanding of how to run your business most effectively and profitably.

    To learn more check out the:

    Video: https://bit.ly/368rSKk

    Website: www.yvrbet.com

    The Co-Sponsor for this episode is CRM Engine.

    A Customer Relation Management system that provides a 4 Module Solution, Standard Customization by the CRM Engine Team, Unlimited Users, Unlimited Data, Unlimited Records, Cloud Hosting, Security Updates, and Daily Backups as well as On-Going support (Usually Same Day)

    Go Here to Learn More:

    Website: CRMEngine.co.uk/makeyourpitch

    Bruno Manh began his Telecommunications career working for Digitel in France. In four years the company grew from 250,000 customers to 12 million customers. Bruno managed 200 technical and administrative professionals working for him.

    The team developed and implemented Call Centers using the tool available at the time.

    The company moved to California, acquiring assets and products from Universal studios like video games like World of Warcraft. Then, along with some friends Bruno pooled resources to acquire tools to develop call centers which included Voice Over IP (VOIP), Customer Relationship Management (CRM), Automated Call Distribution Systems (ACDs) and Computer Telephone Integration (CTIs)

    Bruno offers to startups a basic method for getting into the investor network.

    Attend events that are organized by named organizations like Google attended by technical professionals, universities and people who have ideas and want to test their ideas with industry experts.

    For startups, exposing themselves to others who can be helpful to the startup is about bringing something useful to the table. What can you bring that will be considered useful to the technical community?

    It is not about selling your product or service. It is about discovery about what already exists, listening to the stories of the process of development, sharing the startup experience and asking relevant questions about the startup process

    If travel is not an option, join business groups like Chambers of Commerce, Business Networking groups and meetups where many technical professionals are learning about others in the market, how they are growing and offering insights and ideas that can be useful to people starting out, or at an advanced level of growth.

    Some startups have reached the stage of scaling their businesses. Meeting people like themselves is a step to consider in the development of business growth. Express your experience and ask for feedback, engage in conversation about how others developed their growth.

    Ask for suggestions on how to improve your growth process as well.

    Keywords

    Voice Over IP

    VOIP

    Customer Relationship Management Systems

    CRM

    Automated Call Distribution Systems

    ACDs

    Computer Telephone Integration Systems

    CTIs

    French American Chamber of Commerce

    German American Chamber of Commerce

    Google

    Tom Higley: Success Can Mean More Than Winning

    Tom Higley: Success Can Mean More Than Winning

    Our guest this week is Tom Higley, who is the founder and CEO of X Genesis a new venture studio focused on entrepreneur success in health, water, climate and 10.10.10. a 501(c)3 a project of the Colorado Nonprofit Development Center (CNDC). Tom has seen the Colorado ecosystem grow since the dot come era as a long-time Techstars mentor and advisor to hundreds of founder and CEO's in his over 20+ years. On this episode Tom shares why his lesson on success is based on what the meaning of success is to you Plus hosts, Chris and Adam learn what Colorado company Tom has his eyes on and what exactly led to his exit of $280MIllion.


    Listen now on: Podopolo | Amazon Music (Alexa) Spotify Apple Podcasts | Google Podcasts

    Check out more about what we're up to at Range.vc 

    Connect with hosts Adam and Chris and the Range VC team on LinkedIn - https://www.linkedin.com/company/range-ventures/



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