Podcast Summary
Mint Mobile's reverse auction lowers price to $15/month and 1800flowers.com offers free shipping and rewards: Mint Mobile drops price to $15/month for new customers through reverse auction, while 1800flowers.com provides free shipping and rewards for frequent buyers
Mint Mobile is offering a reverse auction for their wireless service, bringing the price down to just $15 a month for new customers, while 1800flowers.com's Celebrations Passport provides free shipping on thousands of gifts and rewards for frequent buyers. Martin Lewis shared important information for savers, including potential flight compensation for delayed or canceled flights, a way to beat stamp price increases, and news for Shell Energy and Broadband customers and Northern Rail travelers. Additionally, Martin revealed his disappointment of missing his 7-year streak of achieving 10,000 steps a day due to food poisoning.
Unmet goals despite consistent effort and unawareness of entitlements: Consistent effort doesn't always lead to goals, and being unaware of entitlements can result in missed opportunities for compensation
Even though the speaker has taken an average of 25,000 steps per month for the past 7 years, missing one day here and there, he still didn't reach his goal of 10,000 steps every day. Similarly, many people might be entitled to compensation for flight cancellations or delays, but they are not aware of this. In the discussion, the topic shifted to early memories of money and the importance of banks retaining customers through incentives like a griffin saver or a branded t-shirt. The summer has seen a high number of flight cancellations, and passengers are entitled to refunds and compensation in many cases. It's crucial for people to be aware of their rights and claim what they are owed.
Shop around for better savings deals and switch accounts: Maximize savings by being disloyal to current account, explore options for higher rates and security with NS and I Savings
When it comes to savings, disloyalty is the right attitude. Don't stick with the same account just because of loyalty. Shop around for the best deals and switch accounts to maximize your savings. Currently, NS and I Savings, a government-owned savings institute, offers the best one-year fixed savings account rate of 6.2%. Plus, the financial services compensation scheme protects up to £85,000 per person per financial institution, but with NS and I, every penny saved is backed by the Treasury, offering total safety even for large sums up to £1,000,000. So, if you have a large sum of money saved and are waiting to reinvest, consider locking it away for a year at 6.2%. Remember, the UK government's financial stability is a crucial factor in the safety of your savings with NS and I. Additionally, choose between the guaranteed growth bond, which pays a lump sum of interest at maturity, or the guaranteed income bond, which pays interest monthly, depending on your tax circumstances. Overall, be disloyal to your current savings account and explore your options for better savings rates and security.
Exceptional one-year fixed savings rate from NS&I: Consider locking away funds in NS&I's one-year fixed savings account for a high return, but be aware of the lower rate upon maturity and utilize cash ISA allowance first.
The NS&I 6.2% one-year fixed savings account is currently offering an exceptional rate, which is higher than most savings accounts available in the market. However, due to its popularity and the publicity it has been receiving, it may not be available for long. For those who can afford to lock their money away for a year, this is an excellent opportunity to earn a high return. It's essential to note that once the fixed term ends, the money will be moved to an everyday saver account with a much lower rate. Additionally, those with large savings should make sure they have utilized their cash ISA allowance before considering these accounts. Despite savings still losing value due to inflation, it's crucial to maximize savings rates to mitigate the damage caused by inflation. The top easy access account is currently Santander, paying 5.2%, and it allows unlimited withdrawals. However, after a year, the money will be moved to an everyday saver account with a much lower rate. Therefore, these accounts should be considered for those who have already utilized their tax-free savings allowance.
Air Travel Regulations in EU and UK: When flying within EU or UK, passengers are entitled to refunds or alternative flights for cancellations or delays over 3 hours. For flights outside EU or UK, compensation may not be provided unless specific criteria are met.
When traveling between the UK or EU, it's important to note that if you're flying within these regions, you're always covered by regulations that entitle you to a refund or an alternative flight in case of cancellations. However, if you're flying outside the EU or the UK and your arrival flight is not on an EU airline, you may not be covered by these regulations. Compensation, which is money on top of a refund, is also a factor. For delays, a flight must arrive over 3 hours late, and for cancellations, compensation is due if the flight is cancelled within 2 weeks of departure, and the alternative flight takes off earlier than expected. The process to get a refund or compensation can be complex, and it's essential to understand the specific regulations and potential limitations. Always remember, you're entitled to a choice of a refund or an alternative flight, but compensation is not guaranteed unless your flight meets the specific criteria.
Flight delays or cancellations: Know your rights for compensation: Passengers may be entitled to compensation for flight delays or cancellations if it's the airline's fault, with amounts ranging from £100 to £500 per person for a family of four. Alternative flights or refunds also entitle passengers to compensation based on timing.
Passengers may be entitled to compensation if their flight is delayed over 3 hours or canceled, but only if it's the airline's fault. Compensation amounts can range from 100 to £500 per person for a family of four, that's up to 2 grand. If an alternative flight is offered, passengers are entitled to compensation based on the timing of that flight, even if they choose a refund instead. The airline boss, Michael O'Leary, is currently criticizing air traffic control for causing delays and cancellations, but it's important to note that in those circumstances, passengers are only entitled to a refund or alternative flight, not compensation. So, if you experience a delay or cancellation, it's worth checking if it's the airline's fault before pursuing a claim for compensation.
Airline Compensation Rules Vary Depending on Circumstances: For significant delays, approach the airline for compensation on ancillary expenses, not fixed sums for cancellations. If issue is with code-share flight, contact the airline you booked with.
When it comes to airline compensation, the rules can vary greatly depending on the circumstances. Michael O'Leary was likely referring to ancillary expenses such as food, drink, and accommodation for significant delays, rather than the fixed sums given for cancellations. If you encounter an issue with a code-share flight, it's best to approach the airline you booked with for compensation. Additionally, people shared their first memories of money, from finding lost coins to swallowing them accidentally. These stories ranged from the amusing to the heartwarming.
Memories and Money Shape Our Lives: Brexit did not change flight compensation rules, but roaming charges have. Check with airlines for flight cancellation compensation.
Money and memories, no matter how far back they go, have the power to shape our lives. Whether it's the memory of saving up pocket money as a child, doing a paper round, or receiving a special gift, these experiences leave a lasting impact. On a more practical note, when it comes to consumer rights, especially regarding flights, the rules have not changed significantly since Brexit. EU regulation 261/2004 has been mirrored into UK legislation, meaning the same compensation rules apply for flights leaving both the UK and the EU. However, it's important to note that in other areas, such as roaming charges, there have been changes. It's always a good idea to double-check with your airline if you've experienced a flight cancellation and believe you may be entitled to compensation.
Legal Right to Compensation for British Airways Cancellations: If your British Airways flight is cancelled, you can claim compensation. Write a letter or use online tools to apply. If rejected, an ADR process is available. Consider the moral implications before pursuing a claim.
If your flight with British Airways is cancelled, you have the legal right to claim compensation. The process involves writing a letter or using free online tools to apply for compensation, even if the airline provides a reason for the cancellation. If the airline rejects your claim, they should provide information about an independent Alternative Dispute Resolution (ADR) process. While it's important to understand your legal rights, it's also worth considering the moral implications of seeking compensation. If your experience was minimal or didn't significantly impact your travel plans, you might want to consider whether it's fair to pursue a claim. However, if you've experienced significant inconvenience or financial loss, it's recommended to pursue the claim through the ADR process. Remember, you don't need to hire a no-win, no-fee firm unless your case is particularly complex.
Navigating Travel Disruptions: Understanding Airline and Insurance Rules: When facing travel disruptions due to external factors, it's vital to understand the specific rules of the airline and travel insurance company involved. Focus on these avenues for compensation, and remember, passengers have the right to request monetary compensation instead of vouchers.
When dealing with travel disruptions caused by external factors like air traffic control issues or food poisoning at the airport, understanding the specific rules and regulations of the airline and travel insurance company involved is crucial. In this discussion, a listener named Daniel shared his experience of dealing with last-minute flight cancellations due to air traffic control issues and subsequent food poisoning at the airport. Turkish Airlines, being based outside the EU, had different rules regarding compensation than those within the EU. Additionally, Daniel's travel insurance company, Monzo, also refused to pay out for the disruptions. In such situations, it's essential to know the primary responsibility lies with the airline and the travel insurance policy. While it may not be ideal, focusing on these avenues for compensation is the best course of action. And a final reminder, if an airline offers vouchers as compensation, passengers are not obligated to accept them; they have the right to request monetary compensation instead.
Know Your Rights: Appealing an Unfair Insurance Claim Rejection: If your insurance claim is unfairly rejected, you have the right to appeal with the Financial Ombudsman Service (FOS) for assistance in resolving the dispute with your insurer.
If you've had an insurance claim rejected unfairly, you do have the right to appeal. The Financial Ombudsman Service (FOS) is the body to approach for this. Martin Lewis clarified this in a discussion on his show, where he jokingly mentioned Niall taking out ratings insurance during his absence and the insurer, Nomates Insurance, denying the claim. The Financial Conduct Authority (FCA) and the Association of British Insurers (ABI) were also mentioned, but they are not the entities to approach for an appeal. The FOS is an independent organization that helps consumers resolve disputes with financial services providers, including insurers. So, if you find yourself in a similar situation, remember that you have the right to appeal and the FOS is the place to do it.
Options for handling insurance complaints and postal services: Consumers can use the Ombudsman service for insurance disputes (not all types apply). Save money on postal services by buying stamps before price hike. Shell Energy and Shell Broadband customers may transfer to Octopus Energy soon, affecting contracts. Northern Rail offers affordable train tickets in a flash sale.
Consumers have options when it comes to handling insurance complaints and postal services. For insurance disputes, the Ombudsman service can be an effective avenue for resolution. However, it's important to note that this service doesn't apply to all types of insurance or service agreements. Regarding postal services, the price of stamps is increasing, but stocking up on stamps before the price hike can help save money in the long run. Additionally, customers of Shell Energy and Shell Broadband can expect a transfer to Octopus Energy in the near future, which may bring changes to their contracts depending on the type of deal they have. Lastly, Northern Rail is offering a flash sale on advanced single adult train tickets, providing an affordable opportunity for travel. Overall, consumers have various resources and opportunities to address their concerns and save money in different areas.
Northern Services Offers Discounted Train Tickets for Selected Routes: Northern Services offers trial discounted train tickets for selected routes between 11th September and 20th October, identified by low prices on their website.
Northern Services is offering discounted train tickets for selected routes between 11th September and 20th October. These tickets are only available as standard advanced tickets on the Northern website, and they can be identified by their low prices, such as 50p, £1, or £2. The availability of these discounted tickets is a trial and error process, and those interested are encouraged to act quickly if they travel on these routes. For more information, listeners can subscribe to Martin Lewis' podcast or visit the BBC Sounds website. Additionally, there is a new podcast series called "Good Bad Billionaire" available on BBC Sounds, where one billionaire's business practices are examined and judged as good, bad, or just wealthy. Lastly, UnitedHealthcare offers Health ProtectorGuard fixed indemnity insurance plans that supplement primary insurance plans, helping individuals manage out-of-pocket costs without usual requirements and restrictions.