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    Nothing Beats A Great Product | Coffee & Commerce Episode 2

    enMay 25, 2020

    Podcast Summary

    • Gary Vaynerchuk's New Initiative: GaryVeeTV on TwitterEntrepreneur Gary Vaynerchuk, known for Wine Library and Caskers, launches daily clip account GaryVeeTV on Twitter, showcasing his forward-thinking approach and commitment to valuable content.

      Gary Vaynerchuk, also known as GaryVee, is expanding his digital presence with a new initiative called GaryVeeTV on Twitter. This account will offer daily clips with quality content, context, and information. Prior to this, Vaynerchuk had a background in ecommerce, starting with Caskers, an online business selling hard liquor, which he exited in 2013. He gained his first taste of ecommerce in 2012, a time when the industry was vastly different than it is today. Vaynerchuk's entrepreneurial spirit began early, as he grew up in a family of entrepreneurs and was influenced by his father's advice to leave his law career and start a business. His most notable venture was launching Wine Library in 1996, which was a groundbreaking move at the time as the internet was just beginning to take off. Throughout his career, Vaynerchuk has been a trailblazer, making bold moves and betting on emerging trends. His latest venture, GaryVeeTV, is a testament to his forward-thinking approach and commitment to providing valuable content to his audience.

    • Starting a business in the 1990s required significant investment and effortDetermination to collect email addresses led to e-commerce success despite high costs for early tech. Education and hard work are keys to entrepreneurship, but not all ventures will be successful.

      Starting a business in the 1990s required significant effort and investment, even for something as simple as creating a website. The speaker shared a story about paying a Russian business owner $25,000 for a static website that could have been built in just a few hours. However, the speaker's determination to collect email addresses from customers in his store allowed him to build an email list and eventually succeed in e-commerce. The speaker also emphasized the importance of education, having been raised by entrepreneur parents who believed it was the key to a better life. The speaker's hard work and determination paid off with the success of Taskers and later ventures, but he acknowledged that not everyone who starts a business will achieve such a significant win. The speaker also reflected on the societal perception of success, noting that raising $10 million may get attention, but selling a business for the same amount does not.

    • Focusing on Profitability vs Raising CapitalFounders should prioritize business goals over external validation when deciding between profitability and raising capital. Investors offer resources but can dilute ownership.

      The pressure to raise capital in the tech industry can often overshadow the importance of building a profitable business. Two entrepreneurs were admired for their decision to forgo outside investment and focus on profitability, despite the lack of public recognition. Contrastingly, another business received significant funding and publicity but gave up a larger portion of their company. It's essential to understand that investors come in various forms and can provide valuable resources, but founders should prioritize their business goals and not be swayed by external validation. The speaker's personal experience with a successful but diluted exit from a deodorant business illustrates this lesson. Ultimately, the choice between raising capital and focusing on profitability depends on individual circumstances and priorities.

    • Focusing on product and repeat purchasesCreating a high-quality product and continuously improving it is crucial for business success. Marketing is important but it's only a part of the equation. Building a supportive network of fellow entrepreneurs can provide valuable insights and learning opportunities.

      Building a successful business involves more than just marketing and tactics. Having a great product is crucial. The speaker shared his experience of growing a profitable ecommerce business, where they focused on improving their product and repeat purchase rate, which contributed significantly to their success. He emphasized that marketing is important but it's only a part of the equation. The speaker also highlighted the importance of having a supportive network, like his brother and fellow entrepreneurs, who provided valuable insights and learning opportunities. He encourages entrepreneurs to think holistically about their businesses and not to rely solely on one dimension, such as customer acquisition cost and lifetime value. The speaker's experience underscores the importance of creating a high-quality product and continuously improving it to stand out in the market.

    • Emphasizing the importance of having the right product at the right time in the right industry for business success.Focus on product development before marketing, look for opportunities to acquire struggling brands, and create viable, profitable businesses in the current economic climate.

      Having the right product at the right time in the right industry is crucial for business success. This was emphasized during a discussion about Wine Text, a frictionless wine subscription service that has seen explosive growth due to its convenience and discounted prices. The speaker also highlighted the importance of focusing on product development before marketing efforts, as evidenced by their own business's success. However, the current economic climate and recent failures of VC-backed businesses have led to a reckoning in ecommerce, with a greater emphasis on profitability rather than constant marketing spend. Entrepreneurs should keep an eye out for opportunities to acquire struggling brands and focus on creating viable, profitable businesses.

    • Small businesses thrive in direct consumer industry despite challengesDespite pandemic and funding difficulties, small businesses in direct consumer industry can earn substantial profits and financial security, with potential for viral sales and easy startup through platforms like Shopify and Instagram. Embrace humility, simplicity, and risk-taking for greater financial freedom and happiness.

      Despite the challenges brought about by the COVID-19 pandemic and the difficulties in securing venture capital funding, there are successful small businesses thriving in the direct consumer industry. These businesses, which can range from $1,000,000 to $10,000,000 in revenue, can provide their owners with substantial earnings and financial security. For instance, a $10,000,000 business with 20% margins can yield $2,000,000 in annual profit for the owner. This level of income places them in the top 1% of earners in the country. Moreover, the ease of starting a business through platforms like Shopify and Instagram, as well as the potential for viral sales, makes it possible for individuals to build profitable businesses even with minimal resources. The key is to embrace humility, simplicity, and a willingness to take risks, allowing one to unlock greater financial freedom and happiness.

    • Understanding costs and sales for business successStart small, understand daily sales to recoup costs, offer excellent customer service, and build a direct relationship with consumers to succeed in business

      Starting a business requires careful consideration of costs and understanding your market, even if it's on a smaller scale. The speaker shared his experience of deciding whether to invest in an icing machine for a store and the importance of understanding the daily sales required to recoup the investment. He also discussed the importance of being frugal and starting a business with a low initial investment, such as using a free WordPress website for a multi-million dollar online business. The speaker emphasized the importance of customer service and building a direct relationship with consumers, which sets direct-to-consumer businesses apart from larger corporations. He also shared the importance of patience and not needing a large initial investment to start a business. The speaker's personal experiences highlight the importance of understanding costs, being patient, and building a strong relationship with customers to build a successful business.

    • Understanding every part of the business is crucial in the early stagesFounders should be hands-on in all aspects of the business during the early stages to gain essential knowledge for informed decision making and effective growth management.

      Starting a business from scratch requires a deep understanding of all aspects of the operation. The founder of Native, Moiz Ali, started by handling every part of the business himself, from customer service to packing and shipping. He believed that deodorant wouldn't sell online, but when it did, he became an expert in shipping and logistics because he had gone through the process himself. This hands-on experience gave him the knowledge to effectively manage the business as it grew, even when complexity increased and he had to hire employees. The importance of understanding every part of the business, especially in the early stages, is crucial for making informed decisions and effectively managing growth. Native was sold to Procter & Gamble after just 26 months, but Ali's early involvement in all aspects of the business gave him the expertise to lead the company to success.

    • Unexpected business opportunities can lead to major growth and financial rewardsConsider unexpected offers, take calculated risks, and be open to new opportunities for potential business growth and financial gains.

      Unexpected opportunities can lead to significant business growth and financial rewards. In 2017, the founder of Native, a company that started with just 8 employees and zero revenue, was approached by a major corporation with a $100 million offer. Although it was a personal and life-changing decision, the founder recognized the importance of considering the offer and the potential benefits it could bring. After careful consideration and negotiations, the deal was closed with P&G, ensuring deal certainty and allowing the founder to remain in control of the business. The acquisition not only provided a massive financial outcome but also served as a valuable learning experience for the founder, who had built the business from scratch and learned to adapt and innovate along the way. The unexpected offer and subsequent acquisition demonstrated the importance of being open to opportunities, being willing to take risks, and having the confidence to make tough decisions.

    • Staying true to your business visionTrust your instincts, stay unique, focus on core product, and maintain fiscal responsibility to build a successful business.

      Being unique and consistent in your business approach can lead to significant success. The example given is Dollar Shave Club, which became a sensation with a creative video that set them apart from competitors. The founders refused to follow conventional advice and focused on what they believed was best for their business. Another key point is the importance of frugality and building a real business, rather than relying on external funding and financial arbitrage. By staying independent and focusing on their core product, they were able to grow their business and eventually attract attention from media outlets like TechCrunch. Overall, the message is to trust your instincts, stay true to your vision, and keep costs low in order to build a successful business.

    • The Power of Authenticity and User-Generated Content in BusinessDespite challenges, businesses thrive with authentic user-generated content and entrepreneurial spirit. User-generated videos can be turned into powerful marketing tools, building trust and growing businesses.

      Despite the challenges brought about by the COVID-19 pandemic, such as travel restrictions and difficulty in holding meetings, the speaker's entrepreneurial spirit and operational mindset have been reinforced. He shared his admiration for businesses that are thriving despite taking smaller profits, and praised the authenticity of user-generated video reviews as a powerful marketing tool. The speaker, Gary, shared how Native, a company he is involved with, used customer video reviews to build trust and grow their business. These videos were turned into ads and selling points, highlighting the importance of authenticity and user-generated content in marketing. Overall, the discussion emphasized the importance of authenticity, entrepreneurship, and the power of user-generated content in business success.

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