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    nutpods: Madeline Haydon

    enMay 13, 2024
    What inspired Madeleine Hayden to create Nut Pods?
    How does Deloitte's tool assist companies preparing for IPOs?
    What role does persistence play in entrepreneurship according to the speaker?
    What was a significant pivot the speaker made in their business?
    How can market data help in securing investment for startups?

    Podcast Summary

    • Preparation is key to success in business and lifeIdentify needs, focus on growing markets, assess IPO readiness, and embrace rejections to achieve success

      Preparation and readiness are crucial, whether it's for going public or trying a new product. Madeleine Hayden's story on How I Built This illustrates this perfectly. She identified a need for a better plant-based creamer for her coffee and turned it into a successful business, Nut Pods, after recognizing the potential in a growing market. Meanwhile, for companies aiming to go public, Deloitte's free IPO readiness tool can help assess their readiness and receive tailored insights. Being prepared can make all the difference, as the IPO market can be unpredictable. Additionally, staying focused is essential, especially during challenging times. C 4 Smart Energy offers a clinically proven energy drink to help enhance mental focus and support well-being. Lastly, taking inspiration from Guy Raz's story, receiving rejections can be disheartening, but it's essential to remember that it's part of the process. Embrace the advice that "it's a numbers game," and keep pushing forward.

    • From humble beginnings to great successDetermination and perseverance can help turn simple ideas into successful businesses, even with limited resources and challenging backgrounds

      Determination and perseverance can lead to great success, even when starting from humble beginnings and facing numerous challenges. Madeleine, the founder of NutPods, started her business by experimenting with simple, natural ingredients to create a plant-based coffee creamer. With no significant money or connections in the food industry, she initially struggled to attract investors and relied on Amazon sales. However, her friends' enthusiasm for her product sparked the idea to turn it into a brand. Madeleine's unconventional background included being born in Vietnam during the war and being sponsored by the governor of Washington to come to the US with her family. Despite facing adversity, her parents worked hard jobs, and Madeleine herself worked at Blockbuster Video in high school. Her story demonstrates that even with seemingly insurmountable obstacles, one can still achieve remarkable accomplishments.

    • Hardships can lead to growth and opportunitiesPersonal struggles and hardships can inspire career paths and a deep sense of connection to the community, leading to meaningful experiences and opportunities for growth and development.

      Personal struggles and hardships can lead to meaningful experiences and career paths. The speaker shared how their experiences at a young age, including working at a low-paying job and having a family member go through a serious illness, motivated them to pursue higher education and a career in the nonprofit sector. Through these experiences, they found a deep sense of connection to their community and a desire to make a difference in people's lives. It's important to remember that hardships can often lead to growth and opportunities for personal and professional development.

    • Turning a personal frustration into a profitable business opportunityAn entrepreneurial mindset and willingness to experiment can lead to the creation of a successful business from a personal frustration or inconvenience.

      When faced with a personal inconvenience or frustration, such as being lactose intolerant and unable to find a suitable non-dairy creamer for coffee, an entrepreneurial mindset and a willingness to experiment can lead to the creation of a successful business. Madeline, inspired by her own struggles and the growing trend of plant-based diets, experimented with making her own non-dairy creamer using almond milk, coconut cream, and various seasonings. She saw a gap in the market for a product that offered the balanced neutral creaminess of half and half and began developing Nut Pods. Despite the existence of plant milks on the market, she identified a need for a product that didn't overpower the taste of coffee with a dominant flavor. With the support of her friends and family, she took her recipe to the next level by attending a business class and launching a Kickstarter campaign. The success of Nut Pods demonstrates the potential for turning a personal frustration into a profitable business opportunity.

    • From Kitchen to Shelf: The Challenges of Commercializing a Food ProductCommercially producing a food product involves more than just raising funds. It requires extensive resources and partnerships to find a manufacturer, create a shelf-stable product, and undergo costly testing trials.

      Creating a successful food product from a kitchen formula to a commercially viable product involves more than just raising funds through a Kickstarter campaign. Madeline, the founder of a new food startup, learned this the hard way when she underestimated the cost and time it would take to commercialize her allergen-friendly almond milk coffee creamer. During her Kickstarter campaign, she aimed to raise $30,000 but ended up raising $32,000. However, she was surprised to find that the actual cost to commercialize her product was much higher. To find a commercial manufacturer, Madeline reached out to industry professionals and attended networking events. She wanted to create a shelf-stable product but faced challenges in making it happen. She approached Pacific Foods, a local company known for making aseptic shelf-stable products, but they were hesitant to work with a startup. Eventually, she found a development pilot plan offered by Tetra Pak, the packaging company, which allowed her to test her formula without the certification or licensing to sell finished products. The cost for one pilot trial was around $25,000 to $30,000, which included packaging, line time, and ingredients. Madeline discovered that creating a commercially viable product is a complex process that requires extensive resources and partnerships.

    • Creating Stable and Certified Almond MilkOvercoming challenges in stability, flavor, and certification standards to create a high-quality, certified plant-based milk like almond milk involves careful formulation, aseptic processing, and selective ingredient choices.

      Creating a high-quality, certified plant-based milk like almond milk involves overcoming various challenges, including maintaining stability, flavor, and certification standards. Almond milk, while great for drinking, curdles in coffee due to the lack of emulsifiers and the difference in pH levels. The temperature and roast of coffee also impact the pH levels. To ensure shelf stability, aseptic processing, which involves high pressure or steam injection and filling in a clean room environment, is used. As a startup, securing enough shelf life is crucial to market, sell, distribute, and replenish the product. Madeline, the founder, chose cartons over coffee creamer pods to maintain the product's stability and consistency. Creating a plant-based milk that meets various certifications, such as non-GMO project verified, vegan, gluten-free, kosher, whole 30, and glyphosate-free, requires careful formulation and ingredient selection. The process of creating such a product took numerous trials and the support of various funding sources.

    • Effective communication and marketing tools for businessesGrammarly's AI helps prevent miscommunication and saves time, LinkedIn Ads reach and build relationships with a professional audience, valuable resources for entrepreneurs and businesses

      Effective communication and marketing are essential for businesses to save time, money, and build relationships. Grammarly, an AI writing partner, can help prevent miscommunication and save time with its generative AI prompts and seamless integration across various applications. For B2B marketers, LinkedIn Ads offer targeted solutions to reach and build relationships with a large, professional audience, resulting in higher returns on investment. Madeleine, the founder of NutPods, faced complex challenges in launching her business, from securing funding to product testing, even after a successful Kickstarter campaign. Despite these challenges, she persevered with the support of her husband and the belief in her product. Effective communication and marketing tools like Grammarly and LinkedIn Ads can be valuable resources for entrepreneurs and businesses facing similar complexities.

    • Navigating Investment in a Niche MarketEven small niches can offer significant opportunities for startups. Rejections from investors should be seen as learning opportunities and not personal. Market data is crucial to present to investors to demonstrate potential. Persistence and belief in the product are essential for overcoming challenges.

      Starting a business, especially in a niche market, can be challenging, especially when seeking investment. The speaker's husband wanted to support her dream but had reservations about the size and viability of the market for her product. Big corporations may not consider small niches worth their time and resources, but for startups, even small opportunities can be significant. Rejections from potential investors can be disheartening, but it's essential to remember that the reasons behind the rejections can be varied, and it's crucial to separate oneself from the product. Market data is essential to present to potential investors to demonstrate the opportunity's potential. The speaker faced additional challenges as a female founder, person of color, pregnant, and new to the industry, making her journey even more of an underdog story. Despite these challenges, persistence and a belief in the product are key to overcoming obstacles and ultimately finding success.

    • Learning from setbacks and pivotingPersist through challenges, adapt to change, and build a strong network for support and advice. Pivoting can lead to success when done with a deep understanding of your brand.

      Persistence and adaptability are key in entrepreneurship. The speaker, who experienced bankruptcy and ethical dilemmas, learned the importance of having a strong network and being open to pivoting. When facing challenges with the distribution of their product, they turned to industry advisors and made a significant pivot from pods to cartons. This shift required introspection and a deep understanding of their brand, but ultimately led to success. Building an advisory board can be done through industry connections and events, and does not necessarily involve payment or equity.

    • Connecting with advisors and investors through LinkedInBuild an advisory board with industry experts using LinkedIn, offer equity for their expertise and availability, and ensure commitment with a vesting schedule. Secure funding through platforms like CircleUp, which connect investors with vetted companies.

      Building an advisory board and securing funding are crucial steps for startups looking to scale their business. The speaker shared her experience of using LinkedIn to connect with potential advisors, offering them equity in exchange for their expertise and availability. She also discussed the importance of a vesting schedule to ensure the advisor's commitment and value to the company. The speaker then shared how she raised funds for her startup, NutPods, through a platform called CircleUp, which connects investors with vetted companies. In 2015, NutPods launched on Amazon and in a small retail chain, PCC Natural Markets, and quickly gained positive reviews and sales. The quick cash flow from Amazon sales helped alleviate the financial strain of net 30 payments from retailers. Overall, the speaker's story highlights the importance of building a strong advisory board and securing funding to scale a business, while also emphasizing the benefits of selling on Amazon for cash flow and market exposure.

    • Standing out in a competitive market with differentiation and e-commerceSmaller businesses can succeed by differentiating their product and focusing on e-commerce channels, allowing for cost savings and valuable time to refine their brand before entering retail.

      Differentiation and direct-to-consumer strategies can be key to a business's success, even in competitive markets. The founders of NutPods faced competition in the French vanilla plant milk market but stood out by offering an unsweetened version. Initially, industry veterans advised against relying too heavily on e-commerce channels, but NutPods found success there, allowing them to grow without the need for a large retail team or the costs associated with retail shelf space. This strategy also gave them valuable time to refine their brand before entering retail. While retail can be a significant revenue source for larger companies, e-commerce can be a viable and cost-effective option for smaller businesses.

    • Transitioning from online to offline salesTo succeed in retail, online brands need substantial funding and a dedicated team to navigate the competitive grocery industry and make the transition from online to offline sales. Investing in sales teams, brokers, and slotting fees can help secure deals and build out operations.

      To grow a business beyond a successful online presence and enter the retail market, it's essential to prove to investors and retailers that you're not just an Internet brand but also capable of success in brick-and-mortar stores. This was a challenge for NutPods, as they were initially dismissed due to their online sales success. They had to invest in a sales team, brokers, and pay slotting fees to make the transition. Additionally, their shelf-stable product was a disadvantage in retail, as it limited their placement options. After three years of persistence, they finally secured a deal with Kroger by creating a refrigerated product. This investment allowed NutPods to build out their team and become the number one plant-based creamer in both the natural and e-commerce channels. It's crucial for companies to have substantial funding to navigate the expensive and competitive grocery industry and make the transition from online to offline sales.

    • Growing a Small Business Against the OddsResilience, adaptability, product fit, a strong team, and a bit of luck are crucial for small businesses to succeed despite competition and challenges like a pandemic.

      Resilience and adaptability are key factors in the success of small businesses, even when competing against larger multinational corporations. Madeline Hayden, the founder of NutPods, shares her experience of growing her plant-based beverage company despite the challenges posed by larger competitors and the pandemic. The company's success can be attributed to a combination of factors, including product fit in the market, a strong team, and a bit of luck. Hayden's decision to step down as CEO and focus on helping other female founders access capital and board diversity demonstrates her commitment to giving back to the entrepreneurial community. The acquisition of NutPods by Emperorock, a private equity group, marks a significant milestone for the company and its founder. While Hayden will be taking some time off to explore new opportunities, she remains proud of what she and her team have accomplished and hopes to inspire other underrepresented founders to pursue their dreams.

    • Discovering hidden truths in a perfect cityMoral dilemmas arise when protecting idyllic images versus revealing truths, demonstrated in 'The Last City' podcast.

      The Last City, set in the geoengineered paradise of Piura in 2072, presents a captivating tale of maintaining idyllic images against hidden truths. Demetria Lopez, Piura's dedicated public relations head, faces a moral dilemma when she discovers a secret that could potentially destroy the city's existence. As listeners, we're reminded of the importance of truth and the lengths one may go to protect what they hold dear. The podcast, produced by Wondery, masterfully combines suspense, drama, and intrigue, featuring the voices of Raya Sehorn, Jeannie Tirado, and Maury Sterling. This thought-provoking series is available on the Wondery app and other podcast platforms, with early and ad-free access for Wondery Plus members.

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