Episode 16: Retail executives weigh in on their commerce investments
Next in Retail podcast discusses findings from our recent survey of global retail executives with Salesforce retail expert Michelle Grant.
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Retail’s New Normal
en-usJune 24, 2020
About this Episode
Going into 2020, many retailers were being faced with immense challenges. Then COVID-19 hit and all the “pre-existing conditions” that retailers had were exacerbated. Those that were slow to invest in digital have felt even more pain, and the grocers of the world were forced into “digital maturity” overnight. In this episode, we explore how retailers have adapted during this crisis, and we discuss what adaptations are likely here to stay.
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