The Three Pillars of Innovation

The post-acute care industry continues to face turmoil under employment shortages, regulatory scrutiny, and the overall need to do more with less. Throughout this struggle, agencies find increased productivity and success through intake centralization empowered by tech-enabled tools. To discuss this current landscape, we sat down with MHA’s Senior Consultant, Kristopher Smith, alongside Claire McIver, Enterprise Client Engagement Manager with our partner, Forcura. The pair discuss the importance of technology, opportunities stemming from intake centralization, and overall best practices for agency success in 2024. 

Maxwell Healthcare Associates brings an immense passion in providing agencies with the tools and knowledge to navigate and thrive throughout their journey to post-acute excellence. Cultivating discussions and providing clarity amid the biggest challenges of post-acute care, we pride ourselves in our extensive network of industry-leading professionals and experts. Throughout the THRIVE podcast series we promote enlightening discussions and recommendations from prominent figures and thought leaders in the industry.

MHA’s CEO and Co-Founder, Jennifer Maxwell, recently had the distinct privilege of sitting down with Dr. Andrew Mayo, and Dr. Clay Hoberman of St. Croix Hospice to discuss St. Croix’s impressive growth from 900 ADC to 4,000 ADC over the last five years. Throughout the episode, they discuss leadership philosophies and strategies;  their use of Hospi Corp and Medalogix to improve the care experience. They also share their expert predictions and insights for the future of post-acute care. Join us for this enlightening chat as we delve into St. Croix’s inspiring journey, strategy, and future visions of success. 

On November 1, 2023, CMS released the CY24 Home Health Final Rule. This rule includes policies and updates that directly impact the Medicare home health benefit, including both payment structures and quality-related programs. In this podcast, we are joined by MHA Chairman and Co-founder Tom Maxwell, as well as Chief Operating Officer, Jay Duty. The pair outlines key takeaways and best strategic practices for continued agency success amid these changes.

The employment shortage continues to cause issues throughout all levels of the post-acute industry. Increased burnout, regulation, and dissatisfaction brings immense threat to agency operations as high turnover remains constant. To discuss these issues, we sat down with Steve Cubis, CEO of HyperCube, for a conversation about the current state of recruitment. Cubis discussed the importance of a retention-focused approach, using psychometrics to influence hiring decisions, and the essential role proficiency training plays in employee satisfaction.

On March 21 of 2023, CMS proposed 1787P, a ruling adjusting the hospice payment and aggregate cap. There are many nuances within this rule that will affect agencies across the country. Our Chairman and Co-Founder, Tom Maxwell, joins us on the podcast to give an overview on this rule along with his insights on the most impactful changes.

Agencies in the post-acute space continuously fail to fully utilize vendor technology and services. Underutilization of vendor subscriptions not only wastes budget but leads to further issues in areas that could see maximized ROI. Our Vendor Partner Manager, Hunter Sorensen, joins us on the podcast to talk about this issue, introducing the vetting process MHA offers to save your agency time and money while reaching full optimization. 

A proper understanding of Forms and Pathways is essential for your agency to keep up with ever-changing regulations within the industry. Long-time MHA Consultant, Jodi Bourdin, outlines all things Forms and Pathways, highlighting transformative solutions to optimize your agency's documentational efforts. 

The Innovation Department at MHA is working through solutions to level up your agency's analytical confidence and holistic success. MHA's VP of Innovation, Scott Beard, talks through the three pillars of innovation and exciting solutions to look for in the coming months.

The Three Pillars of Innovation:

1. Custom Business Analytics Products
2. Help Desk Services Line
3. Tech-Enabled Services

If you'd like to learn more about these pillars of innovation, please reach out to sales@maxwellhca.com.

Jennifer and Tom Maxwell, Co-Founders of MHA, sit down for a special fireside chat. They’ll discuss the Final Rule, issued by the Centers for Medicare and Medicaid Services that includes updates and policy changes for Medicare payments under the Physician Fee Schedules, effective January 1, 2023. They’ll unpack the final rule and provide guidance on what your agency can do to prepare for 2023. The following is a high-level transcription of their chat. Listen to the full podcast to hear the full conversation.

• Final Rule
• Behavioral Adjustments
  • OASIS-E 
  • LUPA Threshold
• Behavioral Change
  • Home Health Value-Based Purchasing (HHVBP)
  • G Codes/Reimbursement
  • Payor Profitability
  • OASIS – E Preparedness
  • LUPA Management
  • Provider Optimization
  • Centralization
  • Time to Home
  • Recruiting

If you would to know more about the final rule or how this will impact your agency, contact us at sales@maxwellhca.com. We are here to support you.

• There's a lot happening in the industry, what are the issues agencies need to address now?
• What can agencies do to address these issues?
• What is the Financial Health & Oversight Service?
• How will this benefit your agency?

If you'd like to learn more about your agency's financial health, reach out to sales@maxwellhca.com.