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    This is Money Show - Perils of mini-bonds, car park investing, fix your mortgage and Lloyds sales techniques

    enJuly 31, 2015

    Podcast Summary

    • Banks face hefty fines despite profitsBanks continue to face large fines for past misconduct, specifically PPI mis-selling. Tesco replaces checkout voice with a calmer alternative. Tune in for top 5 cash ISA deals and enter competition for a chance to win a Pure Evoke D2 Digital Radio.

      Despite banks reporting increased profits, they continue to face significant financial penalties for past misconduct, particularly related to PPI misselling. Banks like Lloyds have set aside billions more for compensation. On a lighter note, Tesco has replaced its infamous checkout voice with a more calming alternative, sparking a fun discussion among the team about who they would prefer to replace it with. If you're looking for the best cash ISA deals, tune in for the top 5 recommendations. Remember, your voice matters! Share your suggestions with us at Share Radio. And don't forget, enter our competition to win a Pure Evoke D2 Digital Radio by visiting our website and registering your details. Stay tuned to Share Radio for more money-related news and discussions.

    • Banks under pressure to meet sales targets despite past scandalsBanks like Barclays and Lloyds continue to face pressure to meet sales targets, potentially leading to repeat offenses. Removal of sales targets at Lloyds led to a decline in sales, but customers still report pressure to buy unnecessary products.

      Despite the significant financial impact of past scandals such as payment protection insurance (PPI) mis-selling, banks like Barclays and Lloyds continue to face pressure to meet sales targets, raising concerns about potential repeat offenses. For instance, Lloyds saw a massive decline in sales of insurance products after removing sales targets, suggesting that the pressure to sell may have influenced previous sales figures. This trend is not unique to Lloyds, as customers express frustration with being harassed to buy unnecessary products, even during simple transactions like paying bills. Banks need to learn from their past mistakes and focus on providing good service rather than pushing sales to meet targets. Lloyds, in response, stated that they have removed sales targets and are focusing on customer feedback to determine bonuses. However, whistleblowers suggest that this approach may still be leading to pressure to sell.

    • Understanding Banking Fees and ServicesStay informed about banking fees and services, compare offerings from different providers to ensure you're getting the best deal.

      While banks may offer additional services and products, it's important for customers to be aware that they may be paying for these extras and to consider if they're getting good value for their money. The discussion highlighted concerns about the past use of high-pressure sales tactics and the evolution of banking towards a model where customers pay for services. Banks, particularly larger ones, have faced criticism and financial implications from past scandals like PPI and now packaged bank accounts. These accounts, which bundle various insurance and protection services, have been a source of controversy due to their complexity and potential for customers to overpay for services they may not need or could get cheaper elsewhere. The key message is for customers to be informed and compare offerings from different providers to ensure they're getting the best deal.

    • Addressing cultural issues in bankingDespite fines and regulatory efforts, banks continue to engage in manipulative practices, highlighting the need for increased transparency, accountability, and consequences for unethical behavior.

      The banking sector needs significant cultural change to address ongoing scandals and manipulative practices, such as those related to LIBOR and Forex rates. The Financial Conduct Authority (FCA) has identified inconsistent and slow progress in implementing necessary changes, and enormous fines have not deterred banks from repeating similar mistakes. Comparatively, individuals found guilty of insider trading face harsher penalties, including jail time. The question remains whether the regulatory response should be more lenient towards banks or stricter towards insider traders. The ongoing debate underscores the need for increased transparency, accountability, and consequences for unethical behavior within the financial industry.

    • Homeowners rush to fix mortgages amid interest rate fearsHomeowners with substantial equity should consider fixing their mortgage below 2.3% for 5 years. Those with smaller deposits should prepare for higher rates in 2 years, but rates are still historically low. Act fast before deals disappear.

      The Bank of England's suggestion of raising interest rates has caused a rush for homeowners to fix their mortgages, fearing an increase in payments. However, it's important to note that rates are still historically low and there's no need to panic. For those with substantial equity, fixing a mortgage below 2.3% for 5 years is an option. For those with smaller deposits, rates are still cheap but will likely be higher in 2 years. If you have a tracker mortgage, following the base rate, you might want to consider fixing your mortgage now before rates rise. Major banks and building societies cutting rates can lead to a domino effect, making it crucial for homeowners to act while deals are still available.

    • Securing a favorable mortgage rate: Consider personal circumstances and future plansChoosing the right mortgage rate based on personal financial situation and future plans can lead to savings and financial flexibility. Researching and comparing offers, including tracker mortgages and fixed rates, is crucial.

      Securing a favorable mortgage rate can provide financial flexibility and savings, but it's crucial to consider personal financial circumstances and future plans before making a decision. The speaker shares his experience of choosing a tracker mortgage with attractive introductory offers and no early repayment charges, which allowed him to save money and prepare for potential rate increases. However, he acknowledges the risks and benefits of fixing mortgage rates and emphasizes the importance of being financially prepared for potential rate hikes. The housing market is showing signs of improvement with increasing mortgage approvals, but supply remains a challenge. In savings news, a cash ISA is a tax-free savings account with an annual allowance of £15,000, making it an attractive option for savers. Despite low interest rates, experts recommend researching and choosing the best cash ISA for your savings goals.

    • Considering Tax Efficiency with a Cash ISACash ISAs offer tax benefits, even with low interest rates. Consider both rate and transferability when choosing one. The government's proposed tax-free interest on first £1,000 for basic rate taxpayers adds to their appeal.

      When it comes to savings, a Cash Individual Savings Account (ISA) can be an attractive option despite low interest rates due to the tax benefits. The discussion highlighted the example of Coventry Building Society's 2.05% 2-year fixed rate ISA, emphasizing the importance of considering both the rate and transferability when choosing an ISA. With the government's proposed change to allow tax-free interest on the first £1,000 for basic rate taxpayers, holding savings in an ISA remains a tax-efficient way to save. Additionally, the conversation touched upon alternative investments, such as bonds, mini bonds, wind farms, and even Gatwick Airport parking spaces. These alternative investment opportunities can provide varying returns and risks, making it essential for investors to carefully evaluate each option before making a decision.

    • Investing in Bonds: Risks and Research RequiredBonds involve risks, assess company's financial strength, understand repayment terms, consider bond funds for diversification and professional management.

      Investing in bonds, whether mini or retail, involves risks and requires thorough research. Bonds are loans made to a company, with two main types: fixed, maturity mini bonds, and listed retail bonds. Mini bonds offer a fixed return and are paid back at the end of the term, while retail bonds can be traded before maturity but carry the risk of fluctuating value. Companies, even those we have positive feelings towards, can still go bankrupt, leaving investors without their investment. It's crucial to assess a company's financial strength and understand the repayment terms before investing. The bond market, while theoretically safer than shares, can be complex and sharky, as depicted in books like Michael Lewis's. Remember, bond traders were at the heart of many financial crises. Additionally, consider investing in a corporate bond fund for diversification and professional management.

    • Diversifying bond portfolio instead of relying on single bondInvesting in bond funds for risk spreading is good, but for guaranteed income, consider diversified portfolio. Research thoroughly before investing in retail bonds as they're not FSCS protected.

      While buying bond funds can be a good way to spread risk, those who intend to hold individual bonds until maturity for the guaranteed income may want to consider having a diversified portfolio instead of relying on a single bond. This is especially important since investments in specific sectors, like renewable energy, can be subject to government policy changes that may impact the income stream. Additionally, unlike savings accounts, retail bonds are not protected by the Financial Services Compensation Scheme, so thorough research and due diligence are necessary before investing. The Wind Prospect Group case serves as a reminder of the potential risks involved in investing in specific sectors that are subject to government policy changes.

    • Investing in renewable energy projects comes with risksPublic backlash, government funding changes, and potential payment delays or defaults are risks for renewable energy investors. Understand these risks before investing.

      Investing in renewable energy projects, particularly those reliant on government subsidies, comes with risks. There's a public backlash against wind farms, and governments can change their minds about funding these projects. Investors should be aware that companies may not always be able to meet their financial obligations, and delays or defaults on payments can occur. The higher the interest rate offered, the higher the risk. For instance, a reader invested in a 1-year bond with Highgrove Osprey, expecting an 8.25% interest rate, but after 4 months, they had not received their interest payment. Despite numerous attempts to contact the company, no resolution was reached. It's crucial for investors to understand the risks involved and consider their financial situation carefully before investing in such projects.

    • Investing involves risks like delayed repayments and liquidity riskUnderstand the risks of not getting your money back and waiting long for repayment before investing, even in promising opportunities. Consider gold as a long-term store of value but be aware of its lack of income generation and unique risks.

      Investing comes with various risks, including the risk of delayed repayments and liquidity risk. A case in point is an investor named Mister R who was supposed to have his loan repaid within a specific timeframe but faced a delay of over five months. While the investment may have looked promising initially, the long wait for repayment presented an opportunity cost. The investing world deals with two types of risks: the risk of not getting your money back and the risk of getting it back but having to wait a long time. This is something to consider when evaluating investments, especially those offering high rates. Gold, another investment option, is often seen as a long-term store of value and a hedge against economic instability, but it doesn't generate income and may not be practical for everyday expenses. A recent trend in investing involves pension funds considering unusual assets, such as parking spaces at airports, which promise high returns but come with their own unique risks. Ultimately, it's crucial to understand the risks involved in any investment and to seek professional advice before making a decision.

    • Considering high-risk investments with pension fundsAvoid investing a large portion of your pension pot in a single high-risk investment. Instead, diversify and spread investments for financial security. Only consider high-risk opportunities if you have a high risk tolerance and significant wealth.

      Investing a significant portion of your pension pot into a single high-risk investment, such as buying a car parking space, is not advisable for most people. The discussion highlighted that companies are marketing such opportunities to pensioners, but individuals should be cautious and consider the potential risks involved. A large investment like £45,000 in a parking space is a substantial chunk of most people's pension pots, and it's generally better to spread investments out for diversification and financial security. Additionally, those considering such an investment should have a high appetite for risk and deep pockets, as the potential returns do not justify the investment for those with less wealth. The experts on the show recommended that individuals should not invest more than about 3-4% of their investable wealth in such opportunities and should only consider it if they have at least £1,000,000 to invest. Overall, the discussion emphasized the importance of careful consideration and financial planning before making significant investment decisions.

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    Check out Claer’s column: Why do we think we can beat the market?

    For more tips on how to organise your money, sign up to Claer's email series 'Sort Your Financial Life Out With Claer Barrett' at FT.com/moneycourse

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    Presented by Claer Barrett. Produced by Philippa Goodrich and Persis Love. Our executive producer is Manuela Saragosa. Sound design by Breen Turner, with original music from Metaphor Music. Cheryl Brumley is the FT’s global head of audio.


    Read a transcript of this episode on FT.com



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