Why Well-Being Is The Secret Sauce to Change Management with Mandy Sharp Eizinger

In this episode, I've invited self-proclaimed frustrated changemaker Heather Hiscox to talk about how she uses data to overcome the status quo and boost workforce development.

Heather, the founder and CEO of Pause for Change,  is on a mission to change the way we change the world. I'm so excited to talk with her more about data and what L&D can start to do differently to create a greater impact in training.

▶️ Workforce Development: Using Data to Move from Status Quo to Training Impact

▶️ Key Points:
03:00 Heather’s frustration working in social impact and how it compares to L&D
07:28 Why is it so important to utilize data
10:56 The best ways to capture data
15:50 Using data in your work and the impact it can have on your organization
23:56 Using data to create more impact in training

Resources from this episode:
No More Status Quo: A Proven Framework to Change the Way We Change the World by Heather Hiscox
Check out the two episodes of Possibility Project that Heather mentioned in this episode:

• Antiracist Learning & Evaluation
• New choices for how we assess impact: what is possible beyond either/or?

Join the Nonprofit Learning and Development Collective: https://www.skillmastersmarket.com/nonprofit-learning-and-development-collective

Was this episode helpful? If you’re listening on Apple Podcasts or Spotify, follow and leave a review! 👇👇👇
Know anyone who would benefit from this episode? SHARE this with your friends. 🔗

Connect with Heather
Linkedin: Heather Hiscox
Website: pauseforchange.com and possibilityproject.org

Connect with Heather
Linkedin: Heather Burright
Website: skillmastersmarket.com
Book an interest call with Heather here.

Are your leaders the best they can be? Or are there areas where they are lagging behind a little bit?
My guess is they're somewhere in the middle.
You probably have leaders who excel and leaders who struggle. And even those who excel probably have room for improvement.
So today we’re talking about why your team’s leadership skills might be lagging and what we can do about it.

▶️ Your Nonprofit's Leadership Skills Might Be Lagging. Here's Why. 

▶️ Key Points:
02:45 Unclear expectations for leaders
06:02 Lack of training and professional development
09:09 Ongoing support and reinforcement
10:52 Stress and burnout
12:48 External barriers outside of your leader’s control

Resources from this episode:
2024 HR Trends Report

Competency Model Episodes:
▶️ Episode 51: How to Use Your Competency  Model to Develop a Comprehensive Training Program
▶️ Episode 39: Ask These Two Questions to Identify Your Nonprofit's Core Competencies
▶️ Episode 20: How to Determine Which Competencies Are Right for You
▶️ Episode 19: One Nonprofit's Honest Opinion after 6 Months with a Competency Model
▶️ Episode 18: Four Reasons Your Competencies Don't Work

Stress and burnout episodes:
▶️ Episode 38: Dealing with Corporate Burnout? One Easy Way to Manage Stress as a Nonprofit Leader with Jessie Pagliari
▶️ Episode 30: Why Well-Being Is The Secret Sauce to Change Management with Mandy Sharp Eizinger

Join the Nonprofit Learning and Development Collective: https://www.skillmastersmarket.com/nonprofit-learning-and-development-collective

Was this episode helpful? If you’re listening on Apple Podcasts or Spotify, follow and leave a review! 👇👇👇
Know anyone who would benefit from this episode? SHARE this with your friends. 🔗

Connect with Heather
Linkedin: Heather Burright
Website: skillmastersmarket.com
Book an interest call with Heather here.

If you've ever welcomed a baby into your home, you know how stressful it can be. You don't want to have the stress of what's being left undone at work on top of that.

How do we help our nonprofit leaders navigate time out of the office? That’s what I’m discussing with mission-driven fundraiser, Lacey Kempinski on today’s episode. Lacey is focused on changing the way the nonprofit sector supports parental leave and working parents.

▶️ The Parental Leave Dilemma: Helping Your Nonprofit Leaders Navigate Time Out of the Office with Lacey Kempinski

▶️ Key Points:
03:50 Lacey’s career journey and how having children changed its trajectory
06:39 The parental leave dilemma
10:00 The challenges of parental leave in the workforce
12:32 Solutions to the parental leave dilemma
16:14 Supporting nonprofit leaders who need time out of the office

Resources from this episode:

Join the Nonprofit Learning and Development Collective: https://www.skillmastersmarket.com/nonprofit-learning-and-development-collective

Was this episode helpful? If you’re listening on Apple Podcasts or Spotify, follow and leave a review! 👇👇👇
Know anyone who would benefit from this episode? SHARE this with your friends. 🔗

Connect with Lacey
Linkedin: Lacey Kempinski
Website: balancedgood.com

Connect with Heather
Linkedin: Heather Burright
Website: skillmastersmarket.com
Book an interest call with Heather here.

Good training has a real impact on those who receive it. It can shift mindsets. It can build skills. It can change the way your organization works. And that's what I want to share with you today.

Nonprofit leader, Lauren Wiley, shares how one training at her nonprofit impacted the midwives and doulas they train and ultimately the pregnant and postpartum women they serve.

▶️ How One Nonprofit's Training Saved a Postpartum Woman's Life with Lauren Wiley

▶️ Key Points:
03:44 Lauren’s journey from a finance major to a nonprofit leader
15:11 The training and technical assistance that Start Early provides in the state of Illinois
17:51 The importance of a continuous quality improvement process for trainings
24:53 The impact a good training can have on those who receive it

Resources from this episode:
Episode 47: What is the Real Value of Training?

Join the Nonprofit Learning and Development Collective: https://www.skillmastersmarket.com/nonprofit-learning-and-development-collective

Was this episode helpful? If you’re listening on Apple Podcasts or Spotify, follow and leave a review! 👇👇👇
Know anyone who would benefit from this episode? SHARE this with your friends. 🔗

Connect with Lauren
Linkedin: Lauren Wiley
Website: startearly.org

Connect with Heather
Linkedin: Heather Burright
Website: skillmastersmarket.com
Book an interest call with Heather here.

All too often, L&D feels like a last resort in the workplace. We, as L&D, need to be brought in earlier in the process of decision-making. We have experience and expertise to share and we have value to add, and we can help shape that final decision.

In this episode, I’m sharing some tips to help build relationships so that L&D can become the first response in your nonprofit.

▶️ Is L&D a Last Resort or a First Response? 

▶️ Key Points:
05:14 Building relationships between L&D and other teams
06:07 Sharing the value of people development
07:22 Tell AND show others in your business what L&D can do
09:05 Share the business impact of people development

Resources from this episode:
2024 HR Trends Report: https://hr.mcleanco.com/research/ss/hr-trends-report-2024
Episode 59: Measuring the Impact of Your Training with L&D Detective Kevin M. Yates

Join the Nonprofit Learning and Development Collective: https://www.skillmastersmarket.com/nonprofit-learning-and-development-collective

Was this episode helpful? If you’re listening on Apple Podcasts or Spotify, follow and leave a review! 👇👇👇
Know anyone who would benefit from this episode? SHARE this with your friends. 🔗

Connect with Heather
Linkedin: Heather Burright
Website: skillmastersmarket.com
Book an interest call with Heather here.

Work is a major contributor to well-being. Your leaders influence the well-being of everyone on their teams. So those leaders become an important part of the conversation. 

That's why I'm so excited to have well-being strategist Loretta Turner as my guest today. We’re exploring how you can take a well-being approach to leadership development. 

▶️ A Well-Being Approach to Leadership Development with Loretta Turner 

▶️ Key Points:
03:21 Loretta’s career journey and unique background in the wellness and well-being sector
06:55 The meaning of a well-being approach to leadership development
10:17 The challenge with traditional leadership development
14:24 Outcomes of a well-being approach to leadership development
17:55 One way to make your leadership development more well-being focused

Resources from this episode:

Check out my other episodes on well-being at work:
▶️ Episode 38: Dealing with Corporate Burnout? One Easy Way to Manage Stress as a Nonprofit Leader with Jessie Pagliari
▶️ Episode 30: Why Well-Being Is The Secret Sauce to Change Management with Mandy Sharp Eizinger

Join the Nonprofit Learning and Development Collective: https://www.skillmastersmarket.com/nonprofit-learning-and-development-collective

Was this episode helpful? If you’re listening on Apple Podcasts or Spotify, follow and leave a review! 👇👇👇
Know anyone who would benefit from this episode? SHARE this with your friends. 🔗

Connect with Loretta
Linkedin: Loretta Turner
Website: www.lorettaturner.com

Connect with Heather
Linkedin: Heather Burright
Website: skillmastersmarket.com
Book an interest call with Heather here.

I talk a lot about training as an avenue to create trusting relationships and psychological safety in your nonprofit. But what do you do when the training facilitates a large cohort of learners and it becomes harder to build those relationships?

Today I am talking about what you can do to make those large cohorts of learners feel a bit more intimate.

▶️ How to Make a Large Cohort of Learners Feel More Intimate

▶️ Key Points:
03:49 Breaking a large cohort of learners into smaller groups
05:13 Using technology to facilitate learning
06:30 Providing access to personalized coaching and learning during live sessions
07:29 Ensuring access to additional supports

Resources from this episode:

Join the Nonprofit Learning and Development Collective: https://www.skillmastersmarket.com/nonprofit-learning-and-development-collective

Was this episode helpful? If you’re listening on Apple Podcasts or Spotify, follow and leave a review! 👇👇👇
Know anyone who would benefit from this episode? SHARE this with your friends. 🔗

Connect with Heather
Linkedin: Heather Burright
Website: skillmastersmarket.com
Book an interest call with Heather here.

The skills you need as an individual contributor are different than the skills you need as a manager. We hear it time and time again - you promote your very best individual contributor to a supervisory position and they struggle because they aren’t equipped with the skills they need.

That’s why I’m so excited to have Summer Davies, an award-winning leadership development expert with over 15 years of experience, as my guest today. We talk about the 3 basic skills your frontline managers need and how you can develop these skills.

▶️ 3 Basic Skills Your Frontline Managers Need with Summer Davies

▶️ Key Points:
03:35 Summer’s career journey from equine reproduction to an award-winning leadership development expert
10:51  Why organizations struggle so much with frontline manager positions
03:15 Why frontline managers are so critical to organizations
17:37 The 3 basic skills that all frontline managers should have
22:48 How to develop these critical skills in your frontline managers

Resources from this episode:
Find the two books Summer recommended below

• First, Break All the Rules: What the World's Greatest Managers Do Differently by Gallup Press
• It's the Manager: Gallup finds the quality of managers and team leaders is the single biggest factor in your organization's long-term success by Jim Clifton and Jim Harter

Join the Nonprofit Learning and Development Collective: https://www.skillmastersmarket.com/nonprofit-learning-and-development-collective

Was this episode helpful? If you’re listening on Apple Podcasts or Spotify, follow and leave a review! 👇👇👇
Know anyone who would benefit from this episode? SHARE this with your friends. 🔗

Connect with Summer
Linkedin: Summer Davies
Website: www.leader-shop.com

Connect with Heather
Linkedin: Heather Burright
Website: skillmastersmarket.com
Book an interest call with Heather here.

Let's say you are kicking off 2024 with a new program or service. Are your staff prepared to implement it? Have they had a chance to build the skills and confidence they need? Or will they be struggling to figure things out on the job?

In today’s episode, I’m discussing just how Learning and Development can support your nonprofit as you’re changing program or service offerings. Have a listen to make sure you aren't left wondering whether you should have done more to support your staff during a time of change.

▶️ Changing Your Program Offerings? How Training Can Help

▶️ Key Points:
02:43 Capturing data and listening to experiences and ideas
04:10 Uncovering staff motivation or skepticism related to program changes
05:19 Identifying skills gaps
05:59 Creating trainings
06:28 Creating valuable peer-to-peer connection

Resources from this episode:

Join the Nonprofit Learning and Development Collective: https://www.skillmastersmarket.com/nonprofit-learning-and-development-collective

Was this episode helpful? If you’re listening on Apple Podcasts or Spotify, follow and leave a review! 👇👇👇

Know anyone who would benefit from this episode? SHARE this with your friends. 🔗

Connect with Heather
Linkedin: Heather Burright
Website: skillmastersmarket.com
Book an interest call with Heather here.

Today’s episode is all about humor. I’m not talking about corny jokes or puns, but rather the lightheartedness and energy that you need in your nonprofit to get things done and to help teams work together.
 
My guest, Gita Kulkarni, explains why we need to care about humor and how to use humor as nonprofit Learning and Development leaders. Gita is a humor coach who helps people find and express their sense of humor to be more productive and effective in work and life.

▶️ Using Humor to Promote Change Management, Leadership Development & Workforce Development with Gita Kulkarni

▶️ Key Points:
02:29 Get to know humor coach, Gita Kulkarni
09:56 The psychology of humor and its effect on stress
14:33 Using storytelling for humor as a nonprofit L&D leader
19:55 How nonprofits can incorporate more humor into their existing training and leadership development strategies
23:21 Finding humor within yourself

Resources from this episode:
Take a look at these episodes on play, improv, and well-being:
▶️ Episode 38: Dealing with Corporate Burnout? One Easy Way to Manage Stress as a Nonprofit Leader with Jessie Pagliari
▶️ Episode 36: How Nonprofit Learning and Development Leaders Can Use Play to Create Organizational Change
▶️ Episode 30: Why Well-Being Is The Secret Sauce to Change Management with Mandy Sharp Eizinger
▶️ Episode 17: This One Element Changes Everything for Training (storytelling)
▶️ Episode 07: Do THIS and You Will Never Have a Boring Virtual Training Again with Melissa Dinwiddie (play)
▶️ Episode 05: Three Must-Haves in Any Virtual Training (improv)

Join the Nonprofit Learning and Development Collective:
https://www.skillmastersmarket.com/nonprofit-learning-and-development-collective

Was this episode helpful? If you’re listening on Apple Podcasts or Spotify, follow and leave a review! 👇👇👇
Know anyone who would benefit from this episode? SHARE this with your friends. 🔗

Connect with Gita
Linkedin: Gita Kulkarni
Website: thehumoredge.com
Instagram: @thecorporatelaugh

Connect with Heather
Linkedin: Heather Burright
Website: skillmastersmarket.com
Book an interest call with Heather here.