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    • Understanding Business Equations for Informed DecisionsAnalyzing sales velocity equations helps entrepreneurs identify growth, predict revenue, and evaluate potential.

      Having high-quality data is crucial for entrepreneurs to make informed decisions and ensure business growth. Understanding the fundamental equations of business, specifically the equation of sales velocity, can help entrepreneurs identify bottlenecks, predict future revenue, and evaluate a company's potential for growth. The equation consists of three variables: number of new sales per month, lifetime gross profit per customer, and hypothetical max revenue. By analyzing these variables, entrepreneurs can determine if a business is growing, shrinking, or maintaining equilibrium. Having a solid grasp of these equations will enable better decision-making and ultimately lead to business success.

    • Calculating Lifetime Gross Profit Per CustomerDetermining the lifetime gross profit per customer is essential for businesses to assess their capacity, optimize marketing efforts, and make informed decisions about growth.

      Understanding the lifetime gross profit per customer is crucial for making informed business decisions. This can be calculated by multiplying the price, margin, and number of purchases for non-recurring businesses, or just price and margin for recurring businesses. Knowing this number allows businesses to determine their customer acquisition cost (CAC) to lifetime value (LTV) ratio, which is an important metric for growth. Many businesses may not have this information readily available, and calculating it can provide valuable insights into the business's capacity and potential. For instance, a marketing agency selling a $1,000 per month service with a $100 monthly cost, 120 new units per month, and a 13.13% churn rate, can determine their maximum capacity to serve 923 clients and generate $923,000 per month with 90% gross margins. This information can help businesses optimize their marketing efforts, set pricing strategies, and make informed decisions about their growth.

    • Understanding Business Equilibrium: When Sales Equal ChurnBusiness equilibrium occurs when sales match churn, signaling a plateau. Identify this state to find new growth opportunities.

      The point of equilibrium in a business occurs when the number of new sales equals the number of customers leaving, resulting in no net growth. This is important to understand because it signifies that the business has reached a plateau and must find new channels for growth. For example, if a business is currently making 120 new sales per month but also losing 120 customers, it is at a state of equilibrium with no growth. To calculate this, you can multiply the monthly churn rate by the current number of customers to find the number of customers lost per month, and ensure that it matches the number of new sales. If you're a business owner looking to grow your business to larger scales, it's crucial to understand this concept and assess your business's current state. By identifying if your business is in equilibrium, you can take steps to find new growth opportunities before stagnation sets in.

    • Determining Sustainable Business Growth with CAC and LTVCalculate CAC and LTV to determine long-term profitability. Aim for a 3:1 LTV:CAC ratio and maximize customers per marketing budget.

      Understanding the Customer Acquisition Cost (CAC) and Lifetime Value (LTV) ratio is crucial for business growth. By calculating these metrics, businesses can determine how much they are spending to acquire a customer and the potential revenue they can generate from that customer over their lifetime. A healthy LTV:CAC ratio of 3:1 or higher is necessary for sustainable growth, as it indicates that a business is acquiring customers at a cost that will result in a profit in the long run. Additionally, businesses should aim to maximize the number of customers acquired with their marketing budget, as the cost to acquire a customer can often be recouped through the gross profit generated per customer. It's important to remember that a business is not a nonprofit, and the ultimate goal is to make a profit. Therefore, investing in customer acquisition with a clear understanding of the potential return is essential.

    • Improve customer acquisition cost and calculate lifetime value for long-term business successTo grow a business with a long customer acquisition timeline and high upfront costs, optimize customer acquisition cost and calculate lifetime value for sustainable growth and potential profitability before recurring payments.

      When considering investing in a business with a long customer acquisition timeline and high upfront costs, it's essential to find ways to improve the customer acquisition cost (CAC) and calculate the lifetime value (LTV) of each customer. By doing so, you can optimize your cash flow and potentially make a profit even before the customer starts recurring payments. This approach, known as "money kung fu," can help you acquire customers sustainably and grow your business. Remember, knowing the fundamental equations of CAC and LTV is crucial to making informed investment decisions.

    Recent Episodes from The Game w/ Alex Hormozi

    9 Things Top Sales People Do Differently | Ep 730

    9 Things Top Sales People Do Differently | Ep 730

    "The perfect salesperson would take maximum calls, have maximum conversion rate, and have maximum consistency." In this episode, Alex (@AlexHormozi) breaks down the 9 things that top salespeople do differently. These are observations from building multiple 7 and 8 figure sales teams across his companies and the Acquisition.com portfolio.

    Welcome to The Game w/Alex Hormozi, hosted by entrepreneur, founder, investor, author, public speaker, and content creator Alex Hormozi. On this podcast you’ll hear how to get more customers, make more profit per customer, how to keep them longer, and the many failures and lessons Alex has learned on his path from $100M to $1B in net worth.

    Timestamps:

    (00:39) - Maximise Hours (#1)

    (2:53) - Pull Up Calls (#2)

    (5:47) - The 2 Sop’s (#3)

    (6:40) -  BAM FAM (#4)

    (10:18) - Multiply Your Leads (#5)

    (12:50) - Pre-Call Prep (#6)

    (16:16) - Take Notes (#7)

    (17:17) - Talk Less Sell More (#8)

    (22:13) - Breathe The Script (#9)

    (26:10) -  Kill The Zombies (#10)

    (34:03) - Ask Hard Questions (#11)

    (36:55) - Ask Again (#12)

    (41:17) - See Everything As A Skill (#13)

    (42:07) - Kill For Sport (#14)

    (44:47) - Track Data (#15)

    (49:23) - Never Blame Circumstances (#16)

    Follow Alex Hormozi’s Socials:

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    7 Obscenely Easy Ways to Get New Customers This Week | Ep 729

    7 Obscenely Easy Ways to Get New Customers This Week | Ep 729

    "These have made me millions of dollars." In this episode, Alex (@AlexHormozi) breaks down 7 different tactics for getting customer referrals, which are an incredible way of getting leads because they close at higher rates, stay longer, buy more, and also are usually FREE.

    Welcome to The Game w/Alex Hormozi, hosted by entrepreneur, founder, investor, author, public speaker, and content creator Alex Hormozi. On this podcast you’ll hear how to get more customers, make more profit per customer, how to keep them longer, and the many failures and lessons Alex has learned on his path from $100M to $1B in net worth.

    Timestamps:

    (00:23) Ask customers who else they know after a sale

    (7:54) Offer a discount to customers in exchange for introductions

    (10:28) Offer more free services

    (11:07) Offer them money

    (12:52) Referral at success

    (15:02) Handwritten card

    (17:28) "Spouse program"

    (18:41) BONUS!

    Follow Alex Hormozi’s Socials:

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    Are You Being Insulting Without Realizing It? | Ep 728

    Are You Being Insulting Without Realizing It? | Ep 728

    "Instead of talking sh*t behind someone's back, talk it to their face." In this episode, Alex (@AlexHormozi) shares the valuable distinction between insult and critique and breaks down how to have tough conversations with your team when you're trying to get better together.

    Welcome to The Game w/Alex Hormozi, hosted by entrepreneur, founder, investor, author, public speaker, and content creator Alex Hormozi. On this podcast you’ll hear how to get more customers, make more profit per customer, how to keep them longer, and the many failures and lessons Alex has learned on his path from $100M to $1B in net worth.

    Timestamps:

    (0:44) Life changing concept

    (2:06) How do you give feedback without being insulting?

    (4:30) Mock critique conversation

    (7:10) Real story of someone who became an *sshole

    (13:45) How this can make organizations stronger

    (16:41) Closing remarks

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    Maybe You're Not Good Enough (Yet) | Ep 727

    Maybe You're Not Good Enough (Yet) | Ep 727

    In this episode, Alex (@AlexHormozi) shares a brutally honest truth that you should consider. If you've been doubted, if you've lost a sale, if a conversation didn't go your way... That maybe it's not someone else's fault. Or the circumstance. Or a bias someone has against you. If you want to have the impact you say you want, maybe you need to get better.

    Welcome to The Game w/Alex Hormozi, hosted by entrepreneur, founder, investor, author, public speaker, and content creator Alex Hormozi. On this podcast you’ll hear how to get more customers, make more profit per customer, how to keep them longer, and the many failures and lessons Alex has learned on his path from $100M to $1B in net worth.

    Timestamps:

    (0:40) Examples of "needing to get better"

    (3:17) It might not be because of bias

    (4:35) Examples from when I needed to get better

    (8:17) Get honest with yourself

    (15:58) "What would it take?"

    (21:30) Beat your victim mentality away

    (22:00) Closing remarks

    Follow Alex Hormozi’s Socials:

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    How to Build a Valuable Business You Can Sell Someday | Ep 726

    How to Build a Valuable Business You Can Sell Someday | Ep 726

    "Keep the Goose, Sell the Eggs." Today, Alex (@AlexHormozi) shares a valuable framework for understanding if your business is sellable, and if it has multiple components of it, which could be the most valuable aspects of it to sell.

    Welcome to The Game w/Alex Hormozi, hosted by entrepreneur, founder, investor, author, public speaker, and content creator Alex Hormozi. On this podcast you’ll hear how to get more customers, make more profit per customer, how to keep them longer, and the many failures and lessons Alex has learned on his path from $100M to $1B in net worth.

    Timestamps

    (00:24) - Story of someone trying to sell his business

    (01:16) - The Golden Goose

    (03:24) - The Big Picture You Have to Understand

    (06:21) - How to Verify What Your "Goose" Is

    (9:56) - Mrbeast Holdco Example

    (14:38) - How Rollups Work

    (18:42) - Closing Remarks

    Follow Alex Hormozi’s Socials:

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    This Isn't Fun But it Will Make You So Much Money | Ep 725

    This Isn't Fun But it Will Make You So Much Money  | Ep 725

    "You can't be busy and be broke. Pick one." Today, Alex (@AlexHormozi) speaks about one of the core ways to scale as a small business - do the unscalable. It's a belief that holds many back that are scared of doing work that won't be feasible at a different revenue number.

    Welcome to The Game w/Alex Hormozi, hosted by entrepreneur, founder, investor, author, public speaker, and content creator Alex Hormozi. On this podcast you’ll hear how to get more customers, make more profit per customer, how to keep them longer, and the many failures and lessons Alex has learned on his path from $100M to $1B in net worth.

    Timestamps:

    (0:43) - People being scared of doing the scalable

    (4:06) - You can't be busy and be broke. Pick one

    (4:40) - Two most powerful questions to ask your customers

    (11:30) - Don't copy the time management of rich people

    (13:30) - Doing the unscalable

    (20:13) - Closing remarks

    Follow Alex Hormozi’s Socials:

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    Your Business Is NOT What You Think It is | Ep 724

    Your Business Is NOT What You Think It is | Ep 724

    “People don’t know the actual business they’re in.” Today, Alex (@AlexHormozi) dives into the core elements driving business success, emphasizing the significance of sales, marketing, brand, media, and distribution. Using real-world case studies, he illustrates strategic pivots and the importance of recognizing unique business challenges, offering invaluable insights for entrepreneurs, gym owners, software developers, and supplement companies.

    Welcome to The Game w/Alex Hormozi, hosted by entrepreneur, founder, investor, author, public speaker, and content creator Alex Hormozi. On this podcast you’ll hear how to get more customers, make more profit per customer, how to keep them longer, and the many failures and lessons Alex has learned on his path from $100M to $1B in net worth.

    Timestamps:

    (0:22) - Understanding the gym business

    (2:54) - Lessons from the software industry

    (5:12) - The cleaning business revelation

    (8:52) - Scaling service-based businesses

    (12:48) - The hard truths of entrepreneurship

    (20:23) - Maximizing enterprise value

    (23:48) - Case study: The canned cocktail business

    (26:21) - The importance of repeat customers

    (30:42) - The hail mary strategy

    (36:13) - Confronting the real problem

    (38:09) - Concluding thoughts

    Follow Alex Hormozi’s Socials:

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    How to Recover From Huge Mistakes in Business | Ep 723

    How to Recover From Huge Mistakes in Business | Ep 723

    "Messing up is a part of business.” Today, Alex (@AlexHormozi) discusses the significance of managing business mistakes effectively and transforming negative customer experiences into positive ones. He highlights strategies such as prompt accountability, issuing refunds, and delivering exceptional service, fostering loyal customers and boosting business reputation.

    Welcome to The Game w/Alex Hormozi, hosted by entrepreneur, founder, investor, author, public speaker, and content creator Alex Hormozi. On this podcast you’ll hear how to get more customers, make more profit per customer, how to keep them longer, and the many failures and lessons Alex has learned on his path from $100M to $1B in net worth.

    Timestamps:

    (1:11) - Story 1: The bent gym equipment

    (2:41) - Story 2: The Ritz-Carlton experience

    (5:07) - Principles for handling mistakes

    (10:49) - The angry boat concept

    (11:54) - Going above and beyond

    (16:41) - Empowering employees to fix mistakes

    (20:50) - Turning mistakes into opportunities

    Follow Alex Hormozi’s Socials:

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    This Idea Will Make Your Business Unstoppable | Ep 722

    This Idea Will Make Your Business Unstoppable | Ep 722

    “It’s not that you have anxiety, it’s that you didn’t do the work that you know you should have done.” Today, Alex (@AlexHormozi) highlights the crucial role of thorough preparation in achieving success in various fields like sales, marketing, and customer success. By reshaping views on effective preparation, Alex provides valuable insights to help alleviate anxiety and imposter syndrome, ultimately enhancing performance and enabling listeners to excel in their endeavors.

    Welcome to The Game w/Alex Hormozi, hosted by entrepreneur, founder, investor, author, public speaker, and content creator Alex Hormozi. On this podcast you’ll hear how to get more customers, make more profit per customer, how to keep them longer, and the many failures and lessons Alex has learned on his path from $100M to $1B in net worth.

    Timestamps:

    (0:37) - The importance of preparation

    (2:01) - Types of preparation

    (5:33) - Consulting and preparation

    (8:35) - Ad preparation and scaling

    (18:40) - Preparation for one-time events

    (25:12) - Final thoughts on preparation

    Follow Alex Hormozi’s Socials:

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    How 1 Woman Turned 5800 Followers into $1 Million Per Year | Ep 721

    How 1 Woman Turned 5800 Followers into $1 Million Per Year | Ep 721

    ”You can make an absolute killing just talking about what you're really good at. Today, Alex (@AlexHormozi) shares how a dietitian successfully monetized a small, niche Instagram audience, earning nearly a million dollars annually. Highlighting the value of targeted, value-driven content over vanity metrics, this episode reaffirms that genuine engagement and a dedicated audience lead to significant financial gains.

    Welcome to The Game w/Alex Hormozi, hosted by entrepreneur, founder, investor, author, public speaker, and content creator Alex Hormozi. On this podcast you’ll hear how to get more customers, make more profit per customer, how to keep them longer, and the many failures and lessons Alex has learned on his path from $100M to $1B in net worth.

    Timestamps:

    (0:15) - A surprising encounter: the dietitian's story

    (3:43) - The importance of niche content

    (6:36) - Lessons from personal experience

    (9:31) - The value of a dedicated audience

    (13:32) - Followers make you famous, business makes you rich

    (18:02) - Focus on business metrics, not vanity metrics

    Follow Alex Hormozi’s Socials:

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    Related Episodes

    You will stay poor if you don't understand this equation | Ep 346

    You will stay poor if you don't understand this equation | Ep 346

    You need math people! Today, Alex (@AlexHormozi) talks about the two most valuable equations you need, why you need math when doing business, having high-quality data,  and how these will help you make important decisions for the business!

    Welcome to The Game w/Alex Hormozi, hosted by entrepreneur, founder, investor, author, public speaker, and content creator Alex Hormozi. On this podcast you’ll hear how to get more customers, make more profit per customer, how to keep them longer, and the many failures and lessons Alex has learned on his path from $100M to $1B in net worth.

    Timestamps:

    (1:26) - Factors: new sales, profit per customer, max revenue

    (3:04) - Explanation: profit equation, margin, buying equilibrium

    (13:03) - Strategy: making money by acquiring customers

    Follow Alex Hormozi’s Socials:

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    Understanding complete marketing costs

    Understanding complete marketing costs
    Too many businesses only count the dollars they spend on advertising. But a marketer who creates profits for clients understand the bigger picture

    When you have these measures in mind you can avoid the common mistakes of joint ventures, cooperative marketing, and lead generation campaigns.

    Mini Direct Response Marketing understand this concept. However it is confused with channel and other types of marketing costs. Finally get a straight answer about profitable marketing campaigns.

    $50k Consulting in a Nutshell [This is 🔥 for anyone who understands strategy] | Ep 240

    $50k Consulting in a Nutshell [This is 🔥 for anyone who understands strategy] | Ep 240

    Profit is what begets growth. Today, Alex (@AlexHormozi) talks about what he does on $50,000 consulting days when he’s talking to high-level business owners and walks us through one of the biggest mistakes he has made that involves the front end. Remember: Once you have a product that is a very well-oiled machine on the back end, it takes a tremendous amount of effort to change your machine.

    Welcome to The Game w/Alex Hormozi, hosted by entrepreneur, founder, investor, author, public speaker, and content creator Alex Hormozi. On this podcast you’ll hear how to get more customers, make more profit per customer, how to keep them longer, and the many failures and lessons Alex has learned on his path from $100M to $1B in net worth.

    Timestamps:

    (1:39) - Decrease business complexity, improve front and backend.

    (6:21) - Factors for front and backend; Alex shares scaling mistake.

    (11:59) - Bigger business needs simplicity for scalability.

    (15:59) - Create leverage, simplify backend for more profit.

    (17:16) - Greater arbitrage = more money and profit in the end.

    Follow Alex Hormozi’s Socials:

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    7 Business Concepts You've Never Heard of (But Will Make You LOTS of Money) | Ep 675

    7 Business Concepts You've Never Heard of (But Will Make You LOTS of Money) | Ep 675

    (Watch the YouTube video of this episode HERE)

    “This becomes a business that you can scale endlessly and becomes an incredibly attractive business.” Today, Alex (@AlexHormozi) explores seven essential investing concepts that drive business growth and financial success. Through real-life examples, Alex simplifies complex financial metrics, including Lifetime Gross Profit, Customer Acquisition Cost, Return on Invested Capital, Payback Period, and Total Adjustable Market. Gain valuable insights on measuring and interpreting these indicators to make informed investment decisions, while also understanding the importance of these concepts for business scaling and risk management.

    Welcome to The Game w/Alex Hormozi, hosted by entrepreneur, founder, investor, author, public speaker, and content creator Alex Hormozi. On this podcast you’ll hear how to get more customers, make more profit per customer, how to keep them longer, and the many failures and lessons Alex has learned on his path from $100M to $1B in net worth.

    Timestamps:

    (0:48) - Concept #1: LTGP:CAC

    (1:47) - Concept #2: LTGP (Life Time Gross Profit)

    (8:18) - Concept #3: CAC (Customer Acquisition Cost)

    (11:13) - Concept #4: ROIC (Return On Invested Capital)

    (15:54) - Concept #5: Payback Period

    (19:03) - Concept #6: Sales Velocity x LTGP

    (21:14) - Concept #7: Sales Velocity / Churn

    (23:22) - Concept #8: Total Adjustable Market (TAM)

    Follow Alex Hormozi’s Socials:

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    The ONLY Marketing Number that matters | Ep 176

    The ONLY Marketing Number that matters | Ep 176

    "The only number that really matters in marketing from an acquisition standpoint is cost per acquisition." Today, Alex (@AlexHormozi) discusses the importance of measuring marketing success based on cost and lifetime value ratios, rather than just the cost per lead. He walks through each step of the funnel and emphasizes the need to measure as close to the sales stream as possible.

    Welcome to The Game w/Alex Hormozi, hosted by entrepreneur, founder, investor, author, public speaker, and content creator Alex Hormozi. On this podcast you’ll hear how to get more customers, make more profit per customer, how to keep them longer, and the many failures and lessons Alex has learned on his path from $100M to $1B in net worth.

    Timestamps:

    (1:12) - Cost per acquisition is the only important marketing metric.

    (3:58) - Aim for a 3:1 or higher LTV to cost of acquisition ratio.

    (8:21) - Analyze marketing success based on cost and lifetime value ratios.

    (10:38) - Lead quality can improve 3-5x based on pre-opt-in information.

    (11:54) - Non-opt-ins due to program details save time and effort.

    (12:51) - Measure revenue per show to evaluate campaign success.

    Follow Alex Hormozi’s Socials:

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