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    Zoom earnings, SaaS burnout, Amazon's $10B Alexa loss + FTX contagion with Sunny Madra | E1619

    en-usNovember 23, 2022

    Podcast Summary

    • Tech Industry Faces Challenges and OpportunitiesDespite earnings misses and losses, tech industry offers long-term growth potential through companies like Disney and emerging trends like efficient living spaces.

      The tech industry is experiencing a mix of positive and negative news, with companies like Zoom reporting lower earnings than expected, while others like Amazon are struggling with significant losses in specific areas. Meanwhile, crypto continues to be a topic of controversy and potential financial risk. However, despite these challenges, some companies, like Disney, are still seen as strong long-term investments due to their market position and potential for growth. Additionally, the trend of creating more efficient and affordable living spaces through companies like Samara, founded by Airbnb co-founder Joe Gebbia, continues to gain traction. Overall, the tech industry remains dynamic and full of opportunities, as well as challenges, for both established companies and startups.

    • Consolidating Software Tools: A Three-Horse Race between Notion, Slack, and ZoomCompanies seek centralized systems for chat, video conferencing, and documents, with Notion, Slack, and Zoom leading the charge. Mergers between these companies could create a one-stop solution, but competition remains tough due to market saturation and the dominance of Google and Microsoft.

      Companies are increasingly looking for ways to consolidate their software tools and reduce redundant expenses, particularly in areas like video conferencing, chat, and document management. The speaker expresses a desire for a centralized system that allows for independent control of video settings across various platforms, and laments the loss of chat history in Zoom compared to Slack. He also mentions the potential for Notion, Slack, and Zoom to merge features and become a one-stop solution for chat, video conferencing, and documents. The speaker believes this will be a three-horse race between these companies, but notes that they represent only a small fraction of the overall market dominated by Google and Microsoft. He also reflects on the saturation of the SaaS market and the challenges for new or existing players to compete. The speaker's personal experience of evaluating his own software expenses has led him to believe that companies will start doing the same, and that those that fail to innovate may find themselves losing market share. The speaker also expresses a desire to return to the office for social interaction and camaraderie, but acknowledges the convenience of remote work.

    • Frustration with Long-Term SaaS ContractsSaaS companies should focus on customer satisfaction and offer flexible month-to-month pricing to stay competitive in the market.

      There's a growing frustration among consumers and businesses when it comes to SaaS companies insisting on long-term contracts instead of offering flexible month-to-month pricing. This issue was highlighted in a conversation between Jake and Mark Benioff, where Jake expressed his desire for a month-to-month subscription for a sales coaching software. However, the software companies were reluctant to offer this option due to their business model relying on predictable recurring revenue. Jake argued that the flexibility to try and quit a product monthly is a key advantage of SaaS, and that companies should be confident in the value of their product to win customers back every month. This conversation highlights the importance of customer satisfaction and the need for SaaS companies to adapt to the changing market demands. Additionally, the emergence of multiple competitors in the sales coaching software market indicates that there's a demand for affordable and flexible options, which these companies may need to consider to stay competitive.

    • Businesses adapting to affordability and simplicity trendsBusinesses must adapt to shifting trends towards affordability and simplicity in insurance and subscriptions to stay competitive, with solutions like Embroker's affordable commercial insurance and Zoom's month-to-month pricing setting them apart.

      The business landscape is shifting towards affordability and simplicity, particularly in the areas of insurance and subscriptions. With the rise of companies like Embroker offering radically simple and affordable commercial insurance solutions, businesses can now protect their teams and assets more easily than ever before. Additionally, the trend towards subscription services is leading to price increases and budget cuts, making it essential for companies to differentiate themselves and offer competitive pricing. For instance, Zoom's month-to-month pricing model sets it apart from competitors. Furthermore, tools like Slack's huddles are becoming increasingly valuable for streamlining communication and productivity in the workplace. Overall, it's clear that businesses need to adapt to these changing trends to stay competitive and successful. Use the promo code TWIST to get 10% off at broker.com/twist to start protecting your business with Embroker today.

    • Amazon's significant financial losses in digital unitAmazon's digital unit, including Alexa and Prime video, is projected to lose $10 billion this year, with most losses coming from hardware devices.

      The discussion touched upon the topic of Amazon's significant financial losses, particularly in their digital unit, which includes hardware devices like Alexa, and the Prime video streaming service. The losses are reportedly on pace to reach $10 billion this year, with most of it attributed to hardware devices. The obsession of Amazon's founder, Jeff Bezos, with these products, including Alexa, was also highlighted. The conversation also delved into the idea of individuals using their platforms to engage with controversial figures, and the potential egocentric motivations behind such actions. Ultimately, the discussion underscored the financial strain Amazon is facing in certain areas and the potential risks associated with investing heavily in new technologies and products.

    • Amazon's failed attempt to monetize voice assistants through commerceAmazon, Google, and Apple dominate voice assistant market but consumers need to be convinced of convenience and trust before adopting voice commerce, smaller companies may struggle to compete, and certain items may not be suitable for voice commerce.

      Flooding the market with expensive voice assistant hardware and relying on consumers to adapt to new commerce behaviors didn't pay off for Amazon. The company spent heavily to develop the technology, but consumers primarily used voice assistants for simple tasks like setting alarms and checking the weather. Commercial applications, such as ordering coffee or hailing rides, didn't gain traction. Despite the lack of success in commerce, voice assistants have become a part of many consumers' daily lives for tasks that are more convenient through voice interaction. However, the challenge for businesses is that consumers need to be convinced that voice commerce is as easy and convenient as other methods, and that trust needs to be built. Amazon, Google, and Apple have gained significant market share in this space, and it's unlikely that smaller companies can afford to lose money on hardware while waiting for consumers to adopt new behaviors. Additionally, consumers have shown resistance to voice commerce for certain items, such as coffee beans or cars, preferring instead to make these purchases through more familiar channels. Ultimately, businesses need to consider the user experience carefully and make it as easy as possible for consumers to adopt new behaviors before investing heavily in voice commerce technology.

    • Evolution of Technology: Alexa vs. SquarespaceAlexa has evolved significantly but can be annoying with constant suggestions, while Squarespace is an essential tool for businesses with recent additions like e-commerce functionality, inventory management, advanced analytics, and online booking and scheduling.

      Technology, such as Alexa, has significantly evolved and expanded its capabilities over the past decade. While it's not essential for daily life, it can be annoying with its constant suggestions for new features. Squarespace, on the other hand, is a valuable platform for building and selling various types of content, including websites and digital products. Its recent additions, like e-commerce functionality, inventory management, advanced analytics, and online booking and scheduling, make it an indispensable tool for many businesses. Instead of shutting down Alexa, the team could consider open-sourcing it and making its code available to the public, allowing anyone to build Alexa into their devices. Amidst the age of austerity and efficiency, it's important for individuals and businesses to prioritize their spending and focus on essential tools like Squarespace.

    • Revolutionizing Housing Production with Factory-Made UnitsAirbnb co-founder Joe Gebbia and former Flex CEO Mike McNamara's new startup, Samara, is revolutionizing housing production by creating factory-made studios and one-bedroom units. Efficient and cost-effective construction using factory technology and sustainable materials.

      Samara, a new startup founded by Airbnb co-founder Joe Gebbia and former Flex CEO Mike McNamara, is revolutionizing housing production by creating factory-made studios and one-bedroom units. This concept started as an internal innovation team within Airbnb in 2016 and has since grown into an independent company. The genius of Samara lies in its efficiency and cost savings. By building in a factory, construction time is significantly reduced, and the use of precision water cutters and CAD technology ensures perfect cuts and the ability to use new, sustainable materials. Additionally, hiring full-time plumbers and keeping construction workers in a factory setting improves workers' lives and increases overall efficiency. While the total addressable market for these backyard units is still being determined, the potential for growth is significant, especially as the demand for affordable and efficient housing continues to increase.

    • ADUs: Home Offices and Rental Income SolutionsADUs are gaining popularity for rental income and home offices, with potential for large-scale community developments addressing affordable housing needs. Entrepreneurs must focus on data-driven solutions to efficiently identify and cater to market demands for investment.

      Accessory Dwelling Units (ADUs) are becoming increasingly popular due to changing laws and the rise of remote work. Homeowners are seeing the value in building ADUs for rental income or as home offices. ADUs are also being explored as a solution to the affordable housing crisis in some areas. This trend is expected to continue, with potential for large-scale community developments offering affordable living solutions. For entrepreneurs, focusing on data-driven solutions to find product-market fit is crucial for securing investment, as investors are increasingly seeking founders who can efficiently identify and cater to market needs.

    • Understanding Customer Behavior with Analytics ToolsStartups need analytics tools like Mixpanel to optimize their product effectively by understanding customer behavior. Journalists must plan stories effectively during busy weeks. The FTX crisis and its impact on entities like Genesis and Grayscale Bitcoin Trust raise concerns about asset safety and potential market effects.

      Having the right analytics tool like Mixpanel is crucial for startups to understand their customers' behavior and optimize their product effectively. The discussion also highlighted the importance of effective story planning for journalists, especially during busy weeks like Thanksgiving. In the world of cryptocurrency, the ongoing crisis with FTX and its impact on entities like Genesis and the Grayscale Bitcoin Trust has raised questions about potential asset safety and the potential ripple effects on the market. The grayscale trust, which allows investors to buy Bitcoin through traditional brokerages, holds a significant amount of Bitcoin as an income-producing asset for DCG. The outcome of Genesis' situation could potentially impact the trust and the Bitcoin market as a whole.

    • Interconnected Risks in the Crypto EcosystemThe interconnectedness of various crypto companies and institutions, such as DCG, Genesis, Grayscale, and Coinbase, can create potential risks in the crypto ecosystem. A liquidity crunch at one company could lead to pressure to liquidate assets at another, potentially impacting the broader market.

      The interconnectedness of various crypto companies and institutions, such as Digital Currency Group (DCG), Genesis, Grayscale, and Coinbase, can create potential risks in the crypto ecosystem. DCG, through its subsidiaries, has investments in various crypto companies, including Genesis and Grayscale Bitcoin Trust (CBTC). Grayscale's Bitcoin holdings are custodied by Coinbase. If Genesis were to face a liquidity crunch, there could be pressure to liquidate Grayscale's assets, potentially impacting Coinbase and the broader crypto market. Genesis acted as a prime broker, facilitating institutional trades in the crypto ecosystem, increasing its systemic importance. The recent liquidity issues at Genesis, coupled with its exposure to FTX, have raised concerns about potential contagion. Coinbase's reassurance about the custody of Grayscale's assets was a positive development for the ecosystem, but the ongoing liquidity crunch at Genesis remains a concern.

    • Lack of Regulation and Instability in Crypto LeverageThe absence of regulation in crypto leverage can lead to extreme risks and potential instability, unlike in traditional finance where banks operate with fractional reserves and undergo regulations to ensure stability.

      While leverage is a common financial tool used in various aspects of our lives, including crypto, the lack of regulation in the crypto ecosystem has led to significant risks and potential instability. Banks in traditional finance operate with fractional reserves and undergo regulations such as stress tests and have intrinsic value to back up loans. However, in crypto, there have been instances of extreme leverage, leading to potential asset value of $0 and even bank runs. Regulation is crucial to prevent such occurrences and ensure stability in the crypto market. Additionally, the ease of access to leverage in crypto without the same level of friction and controls as in traditional finance increases the risks.

    • Beware of borrowing more than you can afford, even in a high spending economyConsider Bitcoin as a long-term investment instead of going into debt, as the value of traditional currencies may decline and Bitcoin could become the hardest money on earth.

      Individuals should be cautious about borrowing more than they can afford to repay, even if it seems tempting at the time. This applies to credit cards and other forms of debt. The current economic situation, with high spending and inflation, has some experts suggesting that consumers should spend and go into debt now, but the speaker warns against this approach. Banks make money when consumers don't pay back their loans, and the Fed doesn't seem overly concerned if consumers don't pay back their debts. However, the speaker advises against this approach and instead encourages individuals to educate themselves about the value of Bitcoin and consider acquiring it as a long-term investment. The speaker also suggests that businesses and individuals with significant assets should consider converting them to Bitcoin as a way to protect their wealth. The speaker believes that Bitcoin is a resilient investment and that it's better to focus on acquiring it than to go into debt. The speaker's advice is based on the belief that the value of traditional currencies will continue to decline, and that Bitcoin will become the hardest money on earth.

    • Bitcoin as a Store of Value and Ethical Debates in Crypto IndustrySome investors view Bitcoin as a reliable store of value, while controversies like FTX CEO's secondary sale raise ethical concerns in the crypto industry. The US's growing debt may impact individuals' ability to pay it off, highlighting the need for alternative stores of value.

      Despite the concerns and controversies surrounding Bitcoin and the crypto industry, some investors remain bullish on Bitcoin as a store of value due to its solid track record and perceived ease of use compared to traditional stores of value like gold. The speaker believes that the next generation of investors will view Bitcoin in the same light and that its value will continue to increase over time. Another notable point from the discussion was the alarming amount of debt in the US, which has reached 70% of GDP and requires an increasing amount of work hours for individuals to pay it off. The FTX controversy involving the exchange's CEO, Sam Bankman-Fried, selling a large portion of the funds raised during a growth round for personal use, sparked ethical concerns and debates on the acceptable size of secondary sales for founders.

    • Impact of secondary sales on founder focus and motivationInvestors should consider the potential impact of secondary sales on a founder's focus and motivation, and founders must strike a balance between productivity and hedonism.

      Wealth creation can lead to distractions for founders, and it's crucial for investors to consider the potential impact of secondary sales on a founder's focus and motivation. The discussion also highlighted the importance of personal responsibility and ethical considerations in business dealings, even if a founder's parents are not ethics professors. A founder's wealth can take the edge off and lead to distractions, but it's essential to strike a balance between productivity and hedonism. Additionally, the stability and transparency shown by leaders like Brian Armstrong of Coinbase can benefit the ecosystem as a whole.

    • Impact of wider crypto ecosystem on CoinbaseCoinbase's financial stability doesn't guarantee immunity to crypto market volatility and potential issues in the wider ecosystem could affect its revenue and debt to equity ratio.

      Despite Coinbase's transparency and solid financial position, the crypto exchange could still be vulnerable to contagion from issues in the wider crypto ecosystem. The speakers also discussed Coinbase's debt to equity ratio and the potential impact of decreased trading volumes and falling asset prices on the exchange's revenue. They also touched upon Coinbase's innovation efforts and its plans to offer infrastructure services to the crypto industry. The speakers raised questions about the reliability of data from sources like CoinMarketCap and emphasized the importance of understanding the underlying blockchain data. Overall, the conversation highlighted the interconnectedness of players in the crypto ecosystem and the challenges they face in an increasingly volatile market.

    • Understanding NFT Projects and Companies with Definitive.ioDefinitive.io offers valuable insights and data analysis, combining on-chain and off-chain data, to help projects make informed decisions on holder cohorts, engagement, and ecosystem growth in the evolving NFT landscape.

      Definitive.io is a trusted source within the Web3 ecosystem, focusing on making sense of on-chain and off-chain data for NFT projects and companies. They help identify local customers, collaborating projects, and generate royalty dashboards. With the influx of big companies entering the NFT space, there is a growing need for understanding royalties, holder behavior, and off-chain data integration. The process for funding crypto projects is becoming more rigorous, with increased diligence, scrutiny, and focus on governance models. Definitive.io plays a crucial role in this evolving landscape by providing valuable insights and data analysis. By combining on-chain and off-chain data, projects can make informed decisions on holder cohorts, engagement, and overall ecosystem growth.

    • Observing Vinny Lingam's Large Team in Costume Design for Music FestivalsVinny Lingam is renowned for his large team of costumers and costume designers in the music festival scene, impressing others with his dedication and resources for bringing cosplay to life.

      Vinny Lingam is known for having a large team of costumers and costume designers in the music festival scene. This was discussed in the conversation, with the speaker expressing their observation that the person they were talking to always follows Vinny Lingam and that they believe he has a significant number of people working for him in this capacity. The speaker admired Vinny Lingam's dedication to cosplay and the resources he has at his disposal to bring his costumes to life. The conversation ended on a friendly note, with the speakers wishing each other a happy Thanksgiving and expressing their enjoyment of their conversation.

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    (30:39) AssemblyAI - Maximum value from voice data and AI. Get 100 free hours to start building at https://www.assemblyai.com/twist

    *

    Great 2023 interviews: Steve Huffman, Brian Chesky, Aaron Levie, Sophia Amoruso, Reid Hoffman, Frank Slootman, Billy McFarland

    *

    Check out Jason’s suite of newsletters: https://substack.com/@calacanis

    *

    Follow TWiST:

    Substack: https://twistartups.substack.com

    Twitter: https://twitter.com/TWiStartups

    YouTube: https://www.youtube.com/thisweekin

    Instagram: https://www.instagram.com/thisweekinstartups

    TikTok: https://www.tiktok.com/@thisweekinstartups

    *

    Subscribe to the Founder University Podcast: https://www.founder.university/podcast

    This Week in Startups
    en-usJune 22, 2024

    From the future of flight to brand building, insight from Liquidity Summit 2024 | E1969

    From the future of flight to brand building, insight from Liquidity Summit 2024 | E1969

    This Week in Startups is brought to you by…

    Coda. Coda empowers your startup by bringing words, tables, and teams together. Strategize, plan, and track goals effectively with all your valuable data in one place. Go to https://www.coda.io/twist to get started for FREE and get 6 free months of the Team plan.

    OpenPhone. Create business phone numbers for you and your team that work through an app on your smartphone or desktop. TWiST listeners can get an extra 20% off any plan for your first 6 months at https://www.openphone.com/twist

    Vanta. Compliance and security shouldn't be a deal-breaker for startups to win new business. Vanta makes it easy for companies to get a SOC 2 report fast. TWiST listeners can get $1,000 off for a limited time at http://www.vanta.com/twist

    *

    Todays show:

    Alex leads us into two great talks from Liquidity Summit 2024. First we have Sky Dayton’s “Aviation Safety, Air Taxis and the Future of Flight” (3:28), followed by Mike Jones’ with “Lessons in Brand Building” (24:14)

    *

    Timestamps:

    (0:00) Teaser of both speakers.

    (1:33) Alex kicks off the show.

    (3:28) Sky Dayton’s talk “Aviation Safety, Air Taxis and the Future of Flight”.

    (11:03) Coda - Empower your startup with Coda’s Team plan for free—get 6 months at https://www.Coda.io/twist

    (20:45) OpenPhone - Get 20% off your first six months at https://www.openphone.com/twist

    (24:14) Mike Jones’ talk “Lessons in Brand Building”

    (30:17) Vanta - Get $1000 off your SOC 2 at http://www.vanta.com/twist

    (44:30) Wrap up with Alex.

    *

    Subscribe to the TWiST newsletter: https://www.ticker.thisweekinstartups.com

    *

    Subscribe to This Week in Startups on Apple: https://rb.gy/v19fcp

    *

    Check out Science Inc.: https://www.science-inc.com/

    Check out Joby Aviation: https://www.jobyaviation.com/

    *

    Follow Sky:

    X: https://x.com/skydayton

    LinkedIn: https://www.linkedin.com/in/skydayton/

    *

    Follow Mike:

    X: https://x.com/mjones

    LinkedIn: https://www.linkedin.com/in/mjones/

    *

    Follow Alex:

    X: https://x.com/alex

    LinkedIn: ⁠https://www.linkedin.com/in/alexwilhelm/

    *

    Follow Jason:

    X: https://twitter.com/Jason

    LinkedIn: https://www.linkedin.com/in/jasoncalacanis

    *

    Thank you to our partners:

    (11:03) Coda - Empower your startup with Coda’s Team plan for free—get 6 months at https://www.Coda.io/twist

    (20:45) OpenPhone - Get 20% off your first six months at https://www.openphone.com/twist

    (30:17) Vanta - Get $1000 off your SOC 2 at http://www.vanta.com/twist

    *

    Great 2023 interviews: Steve Huffman, Brian Chesky, Aaron Levie, Sophia Amoruso, Reid Hoffman, Frank Slootman, Billy McFarland

    *

    Check out Jason’s suite of newsletters: https://substack.com/@calacanis

    *

    Follow TWiST:

    Substack: https://twistartups.substack.com

    Twitter: https://twitter.com/TWiStartups

    YouTube: https://www.youtube.com/thisweekin

    Instagram: https://www.instagram.com/thisweekinstartups

    TikTok: https://www.tiktok.com/@thisweekinstartups

    *

    Subscribe to the Founder University Podcast: https://www.founder.university/podcast

    This Week in Startups
    en-usJune 20, 2024

    Nvidia tops Microsoft, FTC sues Adobe, weight loss startups, and more! | E1968

    Nvidia tops Microsoft, FTC sues Adobe, weight loss startups, and more! | E1968

    This Week in Startups is brought to you by…

    Vanta. Compliance and security shouldn't be a deal-breaker for startups to win new business. Vanta makes it easy for companies to get a SOC 2 report fast. TWiST listeners can get $1,000 off for a limited time at http://www.vanta.com/twist

    .Tech Domains - Don’t miss our “Jam Session with JCal” contest, coming soon! To apply and get more details go to https://jamwithjcal.tech brought to you by .tech domains.

    Lemon.io - Hire pre-vetted remote developers, get 15% off your first 4 weeks of developer time at https://Lemon.io/twist

    *

    Todays show:

    Alex Wilhelm joins Jason to discuss Nvidia's rise as the most valuable company (2:34), the GLP-1 phenomenon (11:50), the FTC suing Adobe (34:21), new TWIST500 companies (47:09), and more!

    *

    Timestamps:

    (0:00) Jason and Alex kick off the show

    (2:34) Nvidia's rise as the most valuable company

    (10:58) Vanta - Get $1000 off your SOC 2 at http://www.vanta.com/twist

    (11:50) Eli Lilly and the GLP-1 Phenomenon

    (23:42) .Tech Domains - Apply for the Jam Session with JCal contest today at https://jamwithjcal.tech

    (25:08) Telehealth and its future

    (33:00) Lemon.io - Get 15% off your first 4 weeks of developer time at https://Lemon.io/twist

    (34:21) FTC sues Adobe

    (47:09) New TWIST500 Companies

    (1:18:22) Would Amazon buy TikTok?

    *

    Subscribe to the TWiST newsletter: https://www.ticker.thisweekinstartups.com

    *

    Subscribe to This Week in Startups on Apple: https://rb.gy/v19fcp

    *

    Mentioned on the show:

    https://companiesmarketcap.com

    https://www.wsj.com/health/pharma/david-ricks-eli-lilly-ceo-a67f90d7

    https://www.ftc.gov/news-events/news/press-releases/2024/06/ftc-takes-action-against-adobe-executives-hiding-fees-preventing-consumers-easily-cancelling

    https://news.adobe.com/news/news-details/2024/Adobes-Statement-Regarding-Federal-Trade-Commission-Complaint/default.aspx

    https://www.justice.gov/opa/pr/united-states-files-complaint-against-adobe-and-two-adobe-executives-alleged-violations

    https://www.justice.gov/opa/media/1356176/dl?inline

    https://www.sec.gov/Archives/edgar/data/1997859/000119312524162032/d396527ds1a.htm

    https://www.color.com/blog/colors-copilot-and-partnership-with-openai

    https://leginfo.legislature.ca.gov/faces/billTextClient.xhtml?bill_id=202120220AB390

    https://frame.work

    https://creators.wattpad.com

    https://www.royalroad.com/home

    https://www.ft.com/content/e33cb565-6d44-4f9a-9105-f3afc03aa732

    *

    New TWIST500 companies:

    https://albedo.com

    https://www.dawnaerospace.com

    https://about.webtoon.com

    https://www.spacex.com

    https://www.color.com

    https://www.biltrewards.com

    https://sakana.ai

    *

    Follow Alex:

    X: https://x.com/alex

    LinkedIn: ⁠https://www.linkedin.com/in/alexwilhelm/

    *

    Follow Jason:

    X: https://twitter.com/Jason

    LinkedIn: https://www.linkedin.com/in/jasoncalacanis

    *

    Thank you to our partners:

    (11:58) Vanta - Get $1000 off your SOC 2 at http://www.vanta.com/twist

    (23:42) .Tech Domains - Apply for the Jam Session with JCal contest today at https://jamwithjcal.tech

    (33:00) Lemon.io - Get 15% off your first 4 weeks of developer time at https://Lemon.io/twist

    *

    Great 2023 interviews: Steve Huffman, Brian Chesky, Aaron Levie, Sophia Amoruso, Reid Hoffman, Frank Slootman, Billy McFarland

    *

    Check out Jason’s suite of newsletters: https://substack.com/@calacanis

    *

    Follow TWiST:

    Substack: https://twistartups.substack.com

    Twitter: https://twitter.com/TWiStartups

    YouTube: https://www.youtube.com/thisweekin

    Instagram: https://www.instagram.com/thisweekinstartups

    TikTok: https://www.tiktok.com/@thisweekinstartups

    *

    Subscribe to the Founder University Podcast: https://www.founder.university/podcast

    This Week in Startups
    en-usJune 19, 2024

    Woke Google Maps, how Wells Fargo is losing money on fintech, and the global AI race | E1967

    Woke Google Maps, how Wells Fargo is losing money on fintech, and the global AI race | E1967

    This Week in Startups is brought to you by…

    Squarespace. Turn your idea into a new website! Go to http://www.Squarespace.com/TWIST for a free trial. When you’re ready to launch, use offer code TWIST to save 10% off your first purchase of a website or domain.

    LinkedIn Ads. To redeem a $100 LinkedIn ad credit and launch your first campaign, go to http://www.linkedin.com/thisweekinstartups

    Mercury. With Mercury, you can simplify your financial operations with banking and software that power your critical financial workflows, all within the one thing every business needs, a bank account. And with new bill pay and accounting integrations, you can pay bills faster and stay in control of company spend. Apply in minutes at ⁠https://www.Mercury.com

    *

    Todays show:

    Alex Wilhelm joins Jason to discuss woke Google Maps (1:57), Bilt & Wells Fargo dynamics (16:20), AI progress in China and Japan (32:00), and more!

    *

    Timestamps:

    (0:00) Jason and Alex kick off the show

    (1:57) Woke Google Maps

    (9:44) Squarespace - Use offer code TWIST to save 10% off your first purchase of a website or domain at http://www.Squarespace.com/TWIST

    (16:20) Bilt and Wells Fargo fintech dynamics

    (17:00) CNBC interview with Bilt founder Ankur Jain

    (25:50) LinkedIn Ads - Get a $100 LinkedIn ad credit at http://www.linkedin.com/thisweekinstartups

    (32:00) AI progress in China and Japan

    (39:41 ) Mercury - Join 200K startups who use Mercury to operate at their best at http://www.mercury.com

    (45:09) Defining AGI and its implications

    (49:06) McDonald's AI ordering systems and their challenges

    (1:04:37) Audience question on EU's AI Act and its impact on startups

    *

    Subscribe to the TWiST newsletter: https://www.ticker.thisweekinstartups.com

    *

    Subscribe to This Week in Startups on Apple: https://rb.gy/v19fcp

    *

    Mentioned on the show:

    https://www.ft.com/content/357f3c68-b866-4c2e-b678-0d075051a260

    https://www.theinformation.com/articles/openais-japanese-rival-gets-1-billion-valuation-from-silicon-valley-investors

    *

    Follow Alex:

    X: https://x.com/alex

    LinkedIn: ⁠https://www.linkedin.com/in/alexwilhelm/

    *

    Follow Jason:

    X: https://twitter.com/Jason

    LinkedIn: https://www.linkedin.com/in/jasoncalacanis

    *

    Thank you to our partners:

    (9:44) Squarespace - Use offer code TWIST to save 10% off your first purchase of a website or domain at http://www.Squarespace.com/TWIST

    (25:50) LinkedIn Ads - Get a $100 LinkedIn ad credit at http://www.linkedin.com/thisweekinstartups

    (39:41 ) Mercury - Join 200K startups who use Mercury to operate at their best at http://www.mercury.com

    *

    Great 2023 interviews: Steve Huffman, Brian Chesky, Aaron Levie, Sophia Amoruso, Reid Hoffman, Frank Slootman, Billy McFarland

    *

    Check out Jason’s suite of newsletters: https://substack.com/@calacanis

    *

    Follow TWiST:

    Substack: https://twistartups.substack.com

    Twitter: https://twitter.com/TWiStartups

    YouTube: https://www.youtube.com/thisweekin

    Instagram: https://www.instagram.com/thisweekinstartups

    TikTok: https://www.tiktok.com/@thisweekinstartups

    *

    Subscribe to the Founder University Podcast: https://www.founder.university/podcast

    This Week in Startups
    en-usJune 17, 2024

    Lessons in Unreasonable Hospitality with Will Guidara | E1966

    Lessons in Unreasonable Hospitality with Will Guidara | E1966

    This Week in Startups is brought to you by…

    Oracle - Oracle Cloud Infrastructure, or OCI, is a single platform for your infrastructure, database, application development, and AI needs. Take a free test drive of OCI at https://www.oracle.com/twist.

    DevSquad - Most dev agencies only offer developers. Why? Because product management is hard. Get an entire product team for the cost of one US developer plus 10% off at http://www.devsquad.com/twist.

    LinkedIn Ads - To redeem a $100 LinkedIn ad credit and launch your first campaign, go to http://www.linkedin.com/thisweekinstartups

    *

    Todays show:

    Will Guidara joins Jason to discuss the book Unreasonable Hospitality and how it relates to all businesses including startups (3:44), Will’s annual “The Welcome Conference” in NY (14:32), how the show The Bear lifted Will’s ‘NY street hotdog’ story and made it their own - which then led to his involvement with future seasons (36:19), and more!

    *

    Timestamps:

    (0:00) Will Guidara of Unreasonable Hospitality joins Jason.

    (3:44) Important premises from the book Unreasonable Hospitality and how it relates to all businesses including startups.

    (6:26) Will explains how it felt to see parts from his book appear on the hit show The Bear.

    (8:13) Iconic examples of hospitality and how it can turn customers into advocates for your brand.

    (10:04) Oracle - Take a free test drive of OCI at https://www.oracle.com/twist.

    (11:08) Powerful examples of going above and beyond for your customer.

    (14:32) Will’s annual “The Welcome Conference” in NY.

    (20:57) DevSquad - Get an entire product team for the cost of one US developer plus 10% off at http://www.devsquad.com/twist

    (22:13) Jason shares an anecdote of how he helps others.

    (24:17) Will and Jason riff on interesting examples of unreasonable hospitality, including one that should exist for airplane passengers.

    (30:44) LinkedIn Ads - Get a $100 LinkedIn ad credit at http://www.linkedin.com/thisweekinstartups

    (32:12) A perspective shift that changes the value of call centers.

    (36:03) How the show The Bear lifted Will’s ‘NY street hotdog’ story and made it their own - leading to his involvement for future seasons.

    (40:21) Will feels that The Bear was able to craft and articulate his message spot on in one of their best episodes.

    (42:22) How to gain from the addictive personality traits in the restaurant business.

    (51:15) The “Chicken for Two” at the NoMad hotel.

    (53:31) Breaking down the state of tipping culture and how its removal from Eleven Madison Park was highly successful.

    *

    Subscribe to This Week in Startups on Apple: https://rb.gy/v19fcp

    *

    Check out Unreasonable Hospitality: https://www.unreasonablehospitality.com/

    Sign up for Will’s newsletter: https://www.unreasonablehospitality.com/newsletter

    Check out “The Welcome Conference”: https://www.thewelcomeconference.com/

    Check out Will’s hospitality agency “Thank You”: https://www.thankyou.nyc/

    *

    Follow Will:

    X: https://x.com/wguidara

    LinkedIn: https://www.linkedin.com/in/willguidara/

    *

    Follow Jason:

    X: https://twitter.com/Jason

    LinkedIn: https://www.linkedin.com/in/jasoncalacanis

    *

    Thank you to our partners:

    (10:04) Oracle - Take a free test drive of OCI at https://www.oracle.com/twist.

    (20:57) DevSquad - Get an entire product team for the cost of one US developer plus 10% off at http://www.devsquad.com/twist

    (30:44) LinkedIn Ads - Get a $100 LinkedIn ad credit at http://www.linkedin.com/thisweekinstartups

    *

    Great 2023 interviews: Steve Huffman, Brian Chesky, Aaron Levie, Sophia Amoruso, Reid Hoffman, Frank Slootman, Billy McFarland

    *

    Check out Jason’s suite of newsletters: https://substack.com/@calacanis

    *

    Follow TWiST:

    Substack: https://twistartups.substack.com

    Twitter: https://twitter.com/TWiStartups

    YouTube: https://www.youtube.com/thisweekin

    Instagram: https://www.instagram.com/thisweekinstartups

    TikTok: https://www.tiktok.com/@thisweekinstartups

    *

    Subscribe to the Founder University Podcast: https://www.founder.university/podcast

    This Week in Startups
    en-usJune 14, 2024

    Inflation cools, how Waymo handled a crash, and the next startups to go public | E1965

    Inflation cools, how Waymo handled a crash, and the next startups to go public | E1965

    This Week in Startups is brought to you by…

    Eight Sleep. Good sleep is the ultimate game changer. The newest generation of the pod, the Pod 4 ultra has arrived. Head to https://www.eightsleep.com/twist and use code TWIST to get $350 off the Pod 4 Ultra.

    Zendesk. The best customer experiences are built with Zendesk. Qualifying startups can join their Startup program and get Zendesk products free, for six months! Visit http://www.zendesk.com/twist today to get started.

    CLA. Innovation takes balance. CLA's CPAs, consultants, and wealth advisors can help you get from startup to where you want to end up. Get started now at ⁠https://www.claconnect.com/tech

    *

    Todays show:

    Alex Wilhelm joins Jason to discuss Waymo crash implications (3:53), Apple's AI announcements post-WWDC (17:17), inflation cooldown (27:21), and more!

    *

    Timestamps:

    (0:00) Jason and Alex kick off the show

    (3:53) How Waymo handled a crash and self-driving car standards

    (8:08) Eight Sleep - Head to https://www.eightsleep.com/twist and use code TWIST to get $350 off the Pod 4 Ultra.

    (10:04) Car safety technology

    (17:17) Apple's AI announcements and stock impact

    (25:41) Zendesk - Get six months free at

    http://www.zendesk.com/twist

    (27:21) Inflation update: Recent CPI data and its implications

    (33:34) High interest rate environment and venture capital

    (40:48) CLA - Get started with CLA's CPAs, consultants, and wealth advisors now at ⁠https://claconnect.com/tech

    (42:12) 10 companies most likely to IPO

    *

    Subscribe to the TWiST newsletter: https://www.ticker.thisweekinstartups.com

    *

    Subscribe to This Week in Startups on Apple: https://rb.gy/v19fcp

    *

    Mentioned on the show:

    https://www.reddit.com/r/SelfDrivingCars/comments/1cxo27o/waymo_car_crashes_into_pole/

    https://www.theverge.com/2024/6/12/24175489/waymo-recall-telephone-poll-crash-phoenix-software-map

    https://techcrunch.com/2024/02/13/waymo-recall-crash-software-self-driving-cars/

    https://techcrunch.com/2024/06/12/waymo-second-robotaxi-recall-autonomous-vehicle/

    https://www.cnbc.com/quotes/AAPL?qsearchterm=aapl

    https://www.bls.gov/news.release/cpi.nr0.htm

    https://x.com/ashugarg/status/1800658425040253309

    https://www.cnbc.com/quotes/US2Y

    https://www.wsj.com/livecoverage/fed-meeting-fomc-interest-rate-decision-cpi-inflation-june-2024/card/traders-firmly-expect-a-rate-cut-in-september-q8qGgjh8jorUx56RBpK8

    https://kalshi.com/markets/ratecutcount/number-of-rate-cuts#ratecutcount-24dec31

    https://www.cnbc.com/2024/06/12/fed-meeting-today-on-interest-rate.html

    https://www.crunchbase.com/organization/databricks

    https://www.crunchbase.com/organization/gusto

    https://archive.is/fGJav#selection-2217.0-2226.0

    https://www.crunchbase.com/organization/shein-b79e

    https://www.sec.gov/cgi-bin/browse-edgar?action=getcompany&CIK=0001514587&owner=exclude&count=40&hidefilings=0

    https://www.crunchbase.com/organization/turo

    *

    Follow Alex:

    X: https://x.com/alex

    LinkedIn: ⁠https://www.linkedin.com/in/alexwilhelm/

    *

    Follow Jason:

    X: https://twitter.com/Jason

    LinkedIn: https://www.linkedin.com/in/jasoncalacanis

    *

    Thank you to our partners:

    (8:08) Eight Sleep - Head to https://www.eightsleep.com/twist and use code TWIST to get $350 off the Pod 4 Ultra.

    (25:41) Zendesk - Get six months free at http://www.zendesk.com/twist

    (40:48) CLA - Get started with CLA's CPAs, consultants, and wealth advisors now at ⁠https://claconnect.com/tech

    *

    Great 2023 interviews: Steve Huffman, Brian Chesky, Aaron Levie, Sophia Amoruso, Reid Hoffman, Frank Slootman, Billy McFarland

    *

    Check out Jason’s suite of newsletters: https://substack.com/@calacanis

    *

    Follow TWiST:

    Substack: https://twistartups.substack.com

    Twitter: https://twitter.com/TWiStartups

    YouTube: https://www.youtube.com/thisweekin

    Instagram: https://www.instagram.com/thisweekinstartups

    TikTok: https://www.tiktok.com/@thisweekinstartups

    *

    Subscribe to the Founder University Podcast: https://www.founder.university/podcast

    This Week in Startups
    en-usJune 12, 2024

    Apple’s WWDC 2024: Reactions, Highlights & Breakdowns with Jason and Alex | E1964

    Apple’s WWDC 2024: Reactions, Highlights & Breakdowns with Jason and Alex | E1964

    This Week in Startups is brought to you by…

    Squarespace. Turn your idea into a new website! Go to http://www.Squarespace.com/TWIST for a free trial. When you’re ready to launch, use offer code TWIST to save 10% off your first purchase of a website or domain.

    LinkedIn Jobs. A business is only as strong as its people, and every hire matters. Go to https://www.linkedin.com/twist to post your first job for free. Terms and conditions apply.

    The Equinix Startup program offers a hybrid infrastructure solution for startups, including up to $100K in credits and personalized consultations and guidance from the Equinix team. Go to https://www.equinixstartups.com to apply today.

    *

    Timestamps:

    (0:00) Jason and Alex kick off the show

    (1:50) Jumping into the keynote from Apple and whether or not it impressed.

    (5:24) “Apple Intelligence” has landed!

    (8:32) Reactions to the new Siri.

    (10:00) Squarespace - Use offer code TWIST to save 10% off your first purchase of a website or domain at http://www.Squarespace.com/TWIST

    (12:42) The importance of Apple’s addition of “on-screen awareness”.

    (16:30) Breakdown of Apple’s use of data with their AI.

    (19:48) LinkedIn Jobs - Post your first job for free at https://www.linkedin.com/twist

    (23:53) ChatGPT’s integration with Siri.

    (26:32) Unpacking the “free” use of ChatGPT with Apple products.

    (30:01) Equinix - Join the Equinix Startup Program for up to $100K in credits and much more at https://deploy.equinix.com/startups

    (31:07) Discussing the relationships between OpenAI and Microsoft and now Apple.

    (34:44) More “ooohs” and “ahhhs” from Apple’s new Image Playground.

    (40:25) Jason breaks down other key announcements from WWDC 2024 including a password manager and Apple TV’s new “Insights”.

    *

    Subscribe to This Week in Startups on Apple: https://rb.gy/v19fcp

    *

    Links:

    Watch Apple’s WWDC 2024 Keynote: https://developer.apple.com/videos/play/wwdc2024/101/

    Article on Fearless Fund: https://www.bloomberg.com/opinion/articles/2024-06-06/the-fearless-fund-should-keep-fighting-racism-in-venture-capital

    *

    Follow Alex:

    X: https://x.com/alex

    LinkedIn: ⁠https://www.linkedin.com/in/alexwilhelm/

    *

    Follow Jason:

    X: https://twitter.com/Jason

    LinkedIn: https://www.linkedin.com/in/jasoncalacanis

    *

    Thank you to our partners:

    (10:00) Squarespace - Use offer code TWIST to save 10% off your first purchase of a website or domain at http://www.Squarespace.com/TWIST

    (19:48) LinkedIn Jobs - Post your first job for free at https://www.linkedin.com/twist

    (30:01) Equinix - Join the Equinix Startup Program for up to $100K in credits and much more at https://deploy.equinix.com/startups

    *

    Great 2023 interviews: Steve Huffman, Brian Chesky, Aaron Levie, Sophia Amoruso, Reid Hoffman, Frank Slootman, Billy McFarland

    *

    Check out Jason’s suite of newsletters: https://substack.com/@calacanis

    *

    Follow TWiST:

    Substack: https://twistartups.substack.com

    Twitter: https://twitter.com/TWiStartups

    YouTube: https://www.youtube.com/thisweekin

    Instagram: https://www.instagram.com/thisweekinstartups

    TikTok: https://www.tiktok.com/@thisweekinstartups

    *

    Subscribe to the Founder University Podcast: https://www.founder.university/podcast

    This Week in Startups
    en-usJune 11, 2024

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    Sam is the co-founder & the CEO of LawVu, a software platform for in-house legal teams. Lawyers using LawVu gain visibility over all their legal work, improve productivity & show legal’s value to the wider business. Sam talks about the journey: spending 3 years building the product with trial customers before going to market, winning an RFP for a legal team of 200 – which accelerated their product development, scaling rapidly to 125 people, and learning about fundraising along the way. 

    John Mitchell with Arlo

    John Mitchell with Arlo

    John saw the need for a seamless SaaS platform for commercial training providers: automating all the processes for promoting, selling and delivering courses. John talks about starting out with sweat equity, spending a lot of time with customers to design the product, always appearing as a global operation even when they were working from his house, and how rewarding it has been to build a company of 60 people processing $500m p a which has trained over 7m people around the world. 

    Mary Vance and Blaik Wilson with Cemplicity

    Mary Vance and Blaik Wilson with Cemplicity

    Mary Vance & Nick McDonald founded Cemplicity in 2013, with Blaik Wilson taking the CEO reins in 2020. Cemplicity keeps patients remotely connected to their care teams as they go through a health service, alerting care teams when action is needed. Cemplicity has worked with over 3,000 health facilities in 8 countries and over 5 million patients. Mary & Blaik talk about building their global business in the challenging field of digital healthcare. 

    Alex Black with ADInstruments

    Alex Black with ADInstruments

     ADInstruments makes scientific hardware & software for biomedical research and education with offices in 15 countries & 220 people around the world. Its customers include the top 100 universities & the top 10 pharmaceutical companies. The company has been built over 37 years. Alex has been CEO for the last 4 years and has overseen the growth of the SaaS business, which is now a significant part of their revenue. 

    Newsroom S20: tú a tu nube y yo a la mía

    Newsroom S20: tú a tu nube y yo a la mía

    Con el Privacy Shield muerto y enterrado, las Cláusulas Contractuales Modelo (SCC) empiezan a recibir fuego cruzado a pocos días de ver la luz su última versión. Se pone así en entredicho el ecosistema entero de MarTech y AdTech basado en SaaS (Software as a Service) con almacenamiento de datos en Estados Unidos. También lo hacen las redes sociales, con Facebook/Instagram a la cabeza. 

    Además: Chrome se hace más “privacy-friendly”, allanando el terreno al Privacy Sandbox, y los medios se muestran reticentes a compartir sus relaciones de primera parte. 

    Con Cris Moro y Sergio Maldonado