Change Out Loud

On this episode, we make the case for why companies should favour an up-skill and redeploy strategy over redundancy. Dilli Ching, a Sydney based aviation contact centre management and transformation leader, joins us to discuss her experience in pitching workforce redeployment strategies to senior executives and implementing them successfully.

Key Takeaways:

• Think Beyond P&L: Shape a Forward Looking People Strategy
• Embrace Experimentation & Leverage Data  
• Get To Know Your People, Their Transferable Skills, and Hidden Talents
• Up-skilling Can Be Cost Effective in the Long Run
• Your Workforce Will Be Fiercely Loyal

Guest Information: Dilli Ching (view LinkedIn) is a Change Management MBA candidate with over 21 years of experience in contact centre management and transformation within the aviation industry. Her industry experience covers numerous airlines including Singapore Airlines, Thai Airways, and Air New Zealand. She has previously held the role of global head of operations and commercial partnerships and also has experience in travel start-ups. 

Continue the Conversation: www.ChangeOutLoud.com

John Kotter, the founding father of change management, listed creating a sense of urgency as the first step to communicating change. However, change professionals often fail to take advantage of "burning platforms" or veer so far that they create a sense of doom. 

In this podcast, we discuss how to promote action vs. paralysis, taking advantage of crisis situations, and learning what to do (and what not to do!) from our peers in marketing.

Sankar Vyakaranam joins Kara and Adnan to discuss simple productivity hacks we can incorporate into our everyday lives to regain control and power over our day. 

Topics Covered:

• Why turning off email notifications can be a game changer
• How to create the space to tackle tasks that require deep thinking
• The importance of building in wellness into your routine 
• Considerations for globally distributed teams

This episode was originally recorded under the Change Nerds brand. Please excuse any sound quality or hosting newbie glitches. 

"The Call Is Coming From Inside The House" // The Resistant Sponsor

In our first full length episode, self proclaimed Change Nerds Kara Sundar and Adnan Ali discuss ways to identify whether or not you have a resistant sponsor and techniques you can use to overcome obstacles created by these individuals. Resistant sponsor types covered include the Magnifier, Shiny Object Lover, Politician, Multi-Tasker, and Avoider.

We want to hear from you: ChangeNerds@gmail.com 

We are re-releasing this episode in honor of Canadian Indigenous Peoples day.  Learn more here! 

Sandi Boucher is an internationally recognized speaker, author, activist and advocate for Indigenous self-determination and reconciliation. Sandi joins us today to discuss the Seven Grandfather Teachings of the Anishinaabeg Nation, and how we can lean into them to inform our career choices, strategic life decisions and overall wellness. 

1. TRUTH (DEBWEWIN) 
2. HUMILITY (DABASENDIZIWIN)
3. RESPECT (MANAAJI’IDIWIN)
4. LOVE (ZAAGI’IDIWIN) 
5. HONESTY (GWAYAKWAADIZIWIN)
6. COURAGE/BRAVERY (ZOONGIDE’EWIN) 
7. WISDOM (NIBWAAKAAWIN) 

More About Our Guest: Sandi Boucher is a proud member of Seine River First Nation in northern Ontario, Canada. Sandi is a storyteller, with an expansive body of work including inspirational videos, motivational speeches, and is available for virtual & in-person seminars. Please visit www.sandiboucher.com

 Visit Our Website to Subscribe for Free and Continue the Conversation: www.changeoutloud.com 

And that's a wrap! The fourth season of Change Out Loud has come to a close. In this episode, we reflect on the past season and what we're looking forward to.

Do you find yourself getting stuck in the same traps at work? Maybe you like your company but not your responsibilities? This is a must-listen for you! Jennifer Chapman talks about the clarity you need to define your path forward, key decisions you can make, and what you can do to renegotiate your workload.

Want to know more?? Visit ambitionleadership.com to schedule a complementary session with Jennifer AND text the word "accelerate" to 411321 to get a free guide on making the most of your learning.

Are you making the most of your meetings, town halls, and trainings?  We have all been victims of poorly designed "gatherings" - places and spaces where people come together for a common purpose.  In this episode, Lindsey Caplan teaches us why gatherings go wrong, what it takes to design an impactful gathering, and what levers are available to us when we organize one!

Want to know more? Visit www.gatheringeffect.com! 

In this episode, change leader Lindsey Agness talks about the reasons someone might want to change but be unable to transition successfully (and what you can do about it).  For example, how do you connect people with the right motivation? Setting the vision, tapping into the emotional side of individuals, and taking some practical steps can lead to adoption and the right behavior change. Listen in for great tips!

Check out The Change Corporation today!

Want to make the most of your stakeholder engagement? This episode is for you!

Aneta shares her best practices for engaging stakeholders. Spoiler alert: it can be fun, appealing, and capability-building!  Learn how to organize your work so that your team can build trust, create the future together, and influence a more agile culture across the organization.

Check out Aneta's resources here:
Linkedin
Aedea Partners Website
Key-Zine Newsletter 

"We do not follow maps to the buried treasure, and X never, ever marks the spot." Indiana Jones

In this episode, we explore the role of the "intrapreneur" who plays the role of the anthropologist while driving change in his or her culture. Discover what "artifacts" exist within your organization, as well as how to uncover what they mean for you. Myths, stories, and adventure abounds in this episode with Nancy Murphy.

www.csrcommunications.com
nancy@csrcommunications.com

Sometimes we're so eager to launch a new product that we forget to acknowledge the "in between." As the world moves towards more Agile ways of working, how can our change plans adapt to create psychological safety during the ongoing transition? Adnan and Kara explore.

The change community talks a lot about implementing new changes, but what if the change is all about letting go? In this episode, Kara and Adnan discuss the best ways to approach decommissioning work and what makes it different than a traditional change project.

Have you ever found yourself in a situation where your sponsor is either absent or non-existent? What do you do when your leader isn't there but you still have to deliver?

In this episode, Adnan and Kara discuss ways to navigate different change cultures, focusing specifically on what is in the control of a change manager (and letting go of what isn't!). 

Do you struggle with imposter syndrome, and it keeps you from speaking up in meetings? Is your project failing to engage stakeholders for fear of resistance? Learn how to leverage transparent communication for the benefit of your career, your team and project success, as well as leverage it as a leader.

Find AJ at
Twitter: @betrendsparent
Betrendsparent.com

What happens when people with big goals (but maybe no technical prowess) set out to make a change?  With tech at our fingertips, it doesn't take a lot of technical skill to make a big impact. Get inspired by Ashley Nichols as she shares stories from her book Tech to Save the World where everyday people used technology to transform a problem into a solution!

Buy Tech to Save the World

In this episode, Adnan and Kara discuss the definitions of culture (all four of them!), how to measure cultural interventions, and how long it really takes to embed a cultural transformation.

Learn about the ways that COVID has impacted women in the workforce and how we can all work together for a more equitable world.

LinkedIn: BrielleValle
BrielleValleConsulting.com

Do you get flustered or discouraged when it comes to resistance? In this episode, Adnan and Kara discuss their top 5 tenets for managing resistance, which will allow you to identify big blockers sooner and keep your project from getting stuck.