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    Make More Work Less podcast

    TOUGH LOVE FOR BUSINESS is a podcast for business owners to get answers to the most important questions about owning and running a successful business. Hosted by Jackie Zach, Certified Business Coach for ActionCOACH Milwaukee, and Mike McKay, Partner and Certified Business & Executive Coach for ActionCOACH Milwaukee. We have almost 70 years of combined business experience.
    enJackie Zach251 Episodes

    Episodes (251)

    Where Are You Making Excuses in Your Business?

    Where Are You Making Excuses in Your Business?

    Are you noticing your team and your customers making a lot of excuses or giving you reasons why something can’t be done? As we know, life is a mirror. The real question is, “Where are you using excuses in your business?"

    On today’s episode we discuss excuses and how they limit growth in your business. 

    Want to grow your business faster? If yes, take advantage of a complimentary business strategy session to discover the opportunities in your business! https://actioncoachwi.com/podcast-ask-a-question-complimentary-session/

    The Peak-End Effect

    The Peak-End Effect

    Peak End Effect is all about the end of a transaction, meeting or phone call. How are you leaving them feeling when they leave your orbit? The period you’re interacting with them are the peaks and valleys. The most important parts of a transaction are the peaks and the ending. Listen as Mike and Jackie discuss more in depth about the Peak End Effect and how to use it to your advantage. 

    What is the end of the transaction your customer is experiencing? Need some help creating an extraordinary experience? Take advantage of a complimentary business strategy session to discover the opportunities in your business! https://actioncoachwi.com/podcast-ask-a-question-complimentary-session/ 

    Who's Coaching You?

    Who's Coaching You?

    Coaching is a competitive advantage to the growth of you as a leader, owner and having a better business. About 15% of your competitors are coming for YOU! Are you being lazy and going with the flow? Are you intentionally growing your business and looking for a competitive edge? 

    Want a competitive advantage and want a coach? Take advantage of a complimentary business strategy session to discover the opportunities in your business! https://actioncoachwi.com/podcast-ask-a-question-complimentary-session/ 

    Don't Do Stupid Stuff

    Don't Do Stupid Stuff

    Stupid things in business are things like, keeping someone in a role too long, “I know what to do but I didn’t do it”, bright shiny pennies, not spending enough time testing and measuring and giving up too soon. Listen as Mike and Jackie discuss how to navigate through these decisions. 

    Do you want to stop doing stupid stuff and want help? Take advantage of a complimentary business strategy session to discover the opportunities in your business! https://actioncoachwi.com/podcast-ask-a-question-complimentary-session/ 

    Ask Your People How They'd Like to be Managed

    Ask Your People How They'd Like to be Managed

     We expect our team to think like we do, but the reality is that they don’t. How do you get your team to do the things you want them to do? First step, is to understand how people want to be led by asking things like “How can I help you be successful at xxx?”  Listen as Mike and Jackie discuss how to lead people the way they want to be led. 

    Are you and/or your leaders struggling with getting the most out of your team? Take advantage of a complimentary business strategy session to discover the opportunities in your business! https://actioncoachwi.com/podcast-ask-a-question-complimentary-session/ 

    Leading Through Crisis

    Leading Through Crisis

    When we are leading through crisis, the first step is to check yourself. Are you panicking? Are you looking at a solution? If you take your blinders off and focus on truly what is in front of you, you will find opportunity. 

    How prepared are you to take advantage of opportunities? Take advantage of a complimentary business strategy session to discover the opportunities in your business! https://actioncoachwi.com/podcast-ask-a-question-complimentary-session/ 

    Paying Taxes

    Paying Taxes

    Do you say “I don't want to pay taxes” to yourself? Did you know that this philosophy also stunts your business’s growth? Listen as we discuss business taxes and the things to think about when you have those thoughts  

    Is your growth stuck because you’re afraid to pay taxes? Take advantage of a complimentary business strategy session to discover the opportunities in your business! https://actioncoachwi.com/podcast-ask-a-question-complimentary-session/ 

    Good Vs Bad Debt

    Good Vs Bad Debt

    Bad debt is meant for short term use such as operating expenses, etc. If you’re going to use bad debt, the first objective is to have a plan to get out of it. Good debt is based on growth, like investing in a new marketing program or hiring a new marketing person or real estate. Listen as Mike and Jackie talk about how to navigate these different kinds of debt. 

    Need help looking at your debt? Take advantage of a complimentary business strategy session to discover the opportunities in your business! https://actioncoachwi.com/podcast-ask-a-question-complimentary-session/ 

    Fast Growth Requires Cash

    Fast Growth Requires Cash

    Tons of business owners have this abject fear of owing money to others. If you want your business to be able to grow, you need access to money. There’s a saying...”money attracts money. Are you willing to borrow money, take investors, etc. if that money is meant to grow your business? The ActionCOACH 5-Ways tools help lay out what must happen to pay the money back.  

    Would you like someone to work through the 5 Ways for your business? Take advantage of a complimentary business strategy session to discover the opportunities in your business! https://actioncoachwi.com/podcast-ask-a-question-complimentary-session/ 

    Commercial Profitable Enterprise That Works Without You

    Commercial Profitable Enterprise That Works Without You

    Our definition of a business is “A Commercial Profitable Enterprise that Works Without You.” The point of being out of the business is to make it as valuable as you can make it. Turning it into an asset maximizes the work you put into your business. The steps that allow you to own a business versus having a job that benefits your personal life. Design your life and build your business to get you there. 

    Do you want freedom in your business? Take advantage of a complimentary business strategy session to discover the opportunities in your business! https://actioncoachwi.com/podcast-ask-a-question-complimentary-session/ 

    Mind Or Brain

    Mind Or Brain

    The brain is the big meatball in your skull, mostly on a subconscious level, whereas our mind is a set of beliefs. It has control over what you will or won’t do, in essence, your mind determines your success.  

    Your brain is the car, your mind is the driver. 

    Would you like to change your beliefs about you and your business so you can unleash the growth that’s possible? Take advantage of a complimentary business strategy session to discover the opportunities in your business! https://actioncoachwi.com/podcast-ask-a-question-complimentary-session/ 

    Failing Fast

    Failing Fast

    FAIL in the ActionCOACH world stands for “First Attempt In Learning”.  The reason to fail fast is to learn fast If something goes exactly as you expected, you have learned nothing. 

    The more cycles of learning, the more distinctions you get. This also requires getting out of your comfort zone. Speed is life! 

    Want to learn faster so you can grow your business faster? If yes, take advantage of a complimentary business strategy session to discover the opportunities in your business! https://actioncoachwi.com/podcast-ask-a-question-complimentary-session/ 

    Responding to Surprises

    Responding to Surprises

    Lots of things happen that are interesting, surprising or unexpected. Sometimes there are good surprises and sometimes there are bad surprises. You have a choice in how you respond. Learn how to take control over your thoughts and create a response that will help move yourself forward. 

    Do you have lots of surprises in your business and struggle to respond productively? Take advantage of a complimentary business strategy session to discover the opportunities in your business! https://actioncoachwi.com/podcast-ask-a-question-complimentary-session/ 

    Make More Work Less podcast
    enJanuary 23, 2024

    Where Do You Want to Go and Where are the Gaps?

    Where Do You Want to Go and Where are the Gaps?

    What are the gaps? Listen as Mike and Jackie discuss The Gaps Worksheet and how it helps map out your goals. 

    Ask yourself “where do I want to be in the next 5 years? What do I want revenue and profit to be? What kind of a leader do I want to be? What kind of team do I want?” These are essential to understanding where you want to be and how to get there. 

    To get a copy of the Gaps Worksheet email Jackie Zach at jackiezach@actioncoach.com 

    Do you have gaps and want some help? If yes, take advantage of a complimentary business strategy session to discover the opportunities in your business! https://actioncoachwi.com/podcast-ask-a-question-complimentary-session/ 

    The Five Deadly Words in Business

    The Five Deadly Words in Business

    The 5 Deadly Words are “I’m happy where we’re at” If you find yourself just getting through the day or growing is too much work, this is the podcast for you. Grow or die, it is a natural law; if you’re not growing, you’re dying. If you decide everything is ok, you cannot have more than you have today. Mike and Jackie explore the differences and show you how to grow from a mindset change! 

    Do you find yourself saying “I’m happy where I’m at”? Would you like more than you have today Take advantage of a complimentary business strategy session to discover the opportunities in your business! https://actioncoachwi.com/podcast-ask-a-question-complimentary-session/ 

    Management Systems

    Management Systems

    People are your biggest asset, so what do you have in place to help them grow or become leaders? Do you have a system for your managers to follow that allows you to train your upcoming managersIt is all about managing consistentlyListen as Mike and Jackie discuss the management system they use and teach.   

    Need better management and a better management system If yes, take advantage of a complimentary business strategy session to discover the opportunities in your businesshttps://actioncoachwi.com/podcast-ask-a-question-complimentary-session/ 

    We’re All Playing a Bigger Game

    We’re All Playing a Bigger Game

    When you’re playing a bigger game, you’re also moving out of the day to day. You’re growing managers and leaders instead of doing all the work yourself. Are you evolving the size of your customer base or keeping everything as it is? How do you and your business need to change as you play a bigger game?

    Want to play a bigger game but still neck deep in the day to day? Take advantage of a complimentary business strategy session to discover the opportunities for you and your business! https://actioncoachwi.com/podcast-ask-a-question-complimentary-session/ 

    What Do You Want Your Business to Do for You?

    What Do You Want Your Business to Do for You?

    In the case of your business, what do you want the asset to do for you? Have you ever given it some thought? Listen as Mike and Jackie discuss, taking some time to consider why you’re building your business and what you want it to do for you.

    Know what you want your business to do for you but need some help getting there? Take advantage of a complimentary business strategy session to discover the opportunities for you and your business! https://actioncoachwi.com/podcast-ask-a-question-complimentary-session/ 

    Year End Planning

    Year End Planning

    There is no literature in the world that says that you should run your business or your life without a plan. The majority of businesses and lives, for that matter, don’t have a plan. The biggest reason is that people don’t really know how to create a plan or how to set goals. However, it’s easy if you have an expert show you how to do it. 

    Ready to get started on a great new year? Take advantage of a complimentary business strategy session to discover the opportunities for you and your business! https://actioncoachwi.com/podcast-ask-a-question-complimentary-session/ 

    The Long Arc of Time

    The Long Arc of Time

    The long arc of time is the concept that it feels like time goes slowly even though time is happening at the same pace it always has been. The arc of time can be bent in your favor by doing things consistently and looking at the data. Data has no emotion or feeling, which can make things seem very slow even if there is constant improvement.

    If this is an “aha” moment for you, take advantage of a complimentary business strategy session to discover the opportunities in your business! https://actioncoachwi.com/podcast-ask-a-question-complimentary-session/