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    Make More Work Less podcast

    TOUGH LOVE FOR BUSINESS is a podcast for business owners to get answers to the most important questions about owning and running a successful business. Hosted by Jackie Zach, Certified Business Coach for ActionCOACH Milwaukee, and Mike McKay, Partner and Certified Business & Executive Coach for ActionCOACH Milwaukee. We have almost 70 years of combined business experience.
    enJackie Zach251 Episodes

    Episodes (251)

    One Person Can Sink the Whole Ship

    One Person Can Sink the Whole Ship

    Would you allow an employee to choose not to get better? If you have one person who doesn’t want to grow through training/learning/coaching and you let them stay, there is a clear message to your team that you don’t believe in growth.

    Do you have people on your team who are choosing to resist where the company is going? Take advantage of a complimentary business strategy session to discover the opportunities in your business! https://actioncoachwi.com/podcast-ask-a-question-complimentary-session/ 

    When Employees Feel Like You Don't Care

    When Employees Feel Like You Don't Care

    Do your employees feel like you care about them as people? What difference would it make to your company if your company really felt like you cared about your individual employees? Listen as Mike and Jackie explore this very important aspect of your business.

    Want to know if your employees feel valued?  If yes, take advantage of a complimentary business strategy session to discover the opportunities in your business! https://actioncoachwi.com/podcast-ask-a-question-complimentary-session/ 

    Surprise!

    Surprise!

    Something comes up that you weren’t expecting, which comes as a total surprise.  Surprise... there’s a pandemic.  Surprise... interest rates are up to 8%.  Surprise... your employees are all quitting.  When you experience something that you weren’t expecting, you have choices about how to react and how it affects you. The idea is not to allow but to move forward as quickly as possible. 

    Surprised recently and it has been a challenge? Take advantage of a complimentary business strategy session to discover the opportunities for you and your business! https://actioncoachwi.com/podcast-ask-a-question-complimentary-session/ 

    Setting Goals Even If Your Busy

    Setting Goals Even If Your Busy

    Do you want your business to do more for you but find yourself saying “I’m so busy and don’t want to be,” yet struggle to change? Listen as Mike and Jackie dispense a little tough love so that you hear how it is.

    If this is an “aha” moment for you, take advantage of a complimentary business strategy session to discover the opportunities in your business! https://actioncoachwi.com/podcast-ask-a-question-complimentary-session/ 

    Resilience

    Resilience

    Resilience: it is the capacity to recover quickly from difficulties. For your business, it is a critical survival factor. Your business wants to grow because it is a thing. Resilience gives your business the ability to do its work. We are just caretakers. 

    Are you getting in the way of your business growth and wanting help? Take advantage of a complimentary business strategy session to discover the opportunities in your business! https://actioncoachwi.com/podcast-ask-a-question-complimentary-session/ 

    Marketing - Back to Basics

    Marketing - Back to Basics

    Marketing takes relentless execution, tweaking, the right niche and consistency. What is the strongest marketing program in your business that worked? Why did you stop using it? Listen as Mike and Jackie discuss getting back to the basics!

    Need help getting back to basics? If yes, take advantage of a complimentary business strategy session to discover the opportunities in your business! https://actioncoachwi.com/podcast-ask-a-question-complimentary-session/ 

    Why Choose Happy?

    Why Choose Happy?

    Based on a Daily Dose written by Mike in 2015, why is it important to choose to be happy? Taking the high road vs. the low road. The low road is easier in the short term, but there is no upside. How would you feel if you approached each task, each relationship, each action, happily? How much less stressful would it be? What if the things that make you unhappy were lessons for you to learn? Listen as we discuss choosing happiness.

    Have trouble choosing happy? Take advantage of a complimentary business strategy session to discover the opportunities for you and your business! https://actioncoachwi.com/podcast-ask-a-question-complimentary-session/ 

    Are You Better Today Than You Were Last Month, Last Year?

    Are You Better Today Than You Were Last Month, Last Year?

    As you reflect on yourself and your company, are you better today than you were yesterday, a week ago, a year ago or 5 years ago?  If you are, take some time to reflect on those changes and how they have helped your business grow and change. What are you going to work on next year? If you aren’t growing as a leader, how is that hurting your business? 

    If this is an “aha” moment for you and you realize you need to grow as a leader, take advantage of a complimentary business strategy session to discover the opportunities in your business! https://actioncoachwi.com/podcast-ask-a-question-complimentary-session/ 

    Where Are You Going? What is Your Plan?

    Where Are You Going? What is Your Plan?

    What are we doing and where do we expect to end up? Goals are something you have to grow into. To create an executable plan, you have to take it one step at a time. Listen as Mike and Jackie discuss pointing your compass in the right direction and how to create a plan.

    Need some help figuring out where you’re going or creating a plan? Take advantage of a complimentary business strategy session to discover the opportunities in your business! https://actioncoachwi.com/podcast-ask-a-question-complimentary-session/ 

    Chaos in the Streets

    Chaos in the Streets

    Do you feel like everyone in the US hates each other? Do you feel, based on what the media is projecting, that there are gunfights in all the streets? The media needs eyeballs to thrive and the chaos keeps people tuned in. It’s really about what you, your employees and your customers are experiencing. Does your reality match what the media says is happening? Listen as we explore how to filter out the chaos around you.

    Want some help separating reality from chaos?  If yes, take advantage of a complimentary business strategy session to discover the opportunities in your business! https://actioncoachwi.com/podcast-ask-a-question-complimentary-session/ 

    What Would a Great 2024 Look Like for Your Business?

    What Would a Great 2024 Look Like for Your Business?

    It is now nearing the end of the year and 2024 is around the corner. What would make you say, “I had a great year personally and in my business?” One of the small challenges is to think back on what was your plan in 2023 and where did you end up? At the beginning of 2023, you had a plan for your business, so are you happy with where you are now? What do you want the next year to look like?

    Want to reach your personal and business goals in 2024? Now is the time to take action. The first step is to take advantage of a complimentary business strategy session to discover the opportunities in your business! https://actioncoachwi.com/podcast-ask-a-question-complimentary-session/ 

    Why Set a Business Budget?

    Why Set a Business Budget?

    Budgeting is important. Lots of people use their checkbook as a budgeting tool but they don’t actually have a cash flow forecasting tool. Budgets are designed to be a spending plan. It allows you to understand what you are spending your money on and the ability to choose investments in that will help you accomplish your goals.

    Do you have a budget and don’t know how to use it? Do you not have a budget and don’t know where to start? Take advantage of a complimentary business strategy session to discover the opportunities in your business! https://actioncoachwi.com/podcast-ask-a-question-complimentary-session/ 

    Hiring is Marketing

    Hiring is Marketing

    Hiring people is a form of marketing. Marketing to hire employees is the same concept as targeting and marketing for clients. Why would someone want to work for your company? Why are you a great company? As an excellent candidate, why would they want to come to work for you?

    Want to learn more about marketing for employees? Take advantage of a complimentary business strategy session to discover the opportunities in your business! https://actioncoachwi.com/podcast-ask-a-question-complimentary-session/ 

    Four Hour Hiring Process

    Four Hour Hiring Process

    The four-hour hiring process is a system where you can get to the right candidate more quickly. It is a series of steps that the candidate goes through to help you decide if they are a right fit or not for your organization. We use it and it is genius. Listen to Mike and Jackie discuss how this process works!

    Want to learn more about the four-hour hiring process? Take advantage of a complimentary business strategy session to discover the opportunities in your business! https://actioncoachwi.com/podcast-ask-a-question-complimentary-session/ 

    Pick Up the Phone and Call

    Pick Up the Phone and Call

    Email and texting are very safe places to hide. Whereas the benefits of picking up the phone will make you stand out in the crowd and quickly build a relationship with the person you're calling. You don’t know what will happen until you actually speak to someone. So, pick up the phone and connect with them, human to human.

    Want to pick up the phone but you’re unsure how to begin or afraid of being rejected? Take advantage of a complimentary business strategy session to discover the opportunities in your business! https://actioncoachwi.com/podcast-ask-a-question-complimentary-session/ 

    Beliefs about Networking for Money

    Beliefs about Networking for Money

    Some beliefs around networking for money that hold people back are “if I network for money, people won’t like me” or beliefs around “money is bad”.  How are your beliefs about money or beliefs about networking for money holding you back?

    Want to get rid of your negative beliefs around money and networking for money? Take advantage of a complimentary business strategy session to discover the opportunities in your business! https://actioncoachwi.com/podcast-ask-a-question-complimentary-session/ 

    Up Your Game As a Business Owner

    Up Your Game As a Business Owner

    Lots of people think that being busy is better. In fact, thinking, strategizing, and contemplating feels like no action is being taken. The challenge is the pace of the improvement. Being busy shows lots of action, thinking is an exercise of patience and letting things play out. Listen as we discuss why thinking is an important part of your leadership toolbox.

    Too busy in your business? Want to be less busy but more impactful in your business? If yes, take advantage of a complimentary business strategy session to discover the opportunities in your business! https://actioncoachwi.com/podcast-ask-a-question-complimentary-session/ 

    Networking for Business

    Networking for Business

    We don’t usually just network for the sake of it.  We usually want to something out of it, new clients, additional sales, referrals. Networking for money means that your networking script ends in something around, “How do we do business together?" Listen as Mike and Jackie explore how to network for business.

    Want to learn more about networking for money? Take advantage of a complimentary business strategy session to discover the opportunities in your business! https://actioncoachwi.com/podcast-ask-a-question-complimentary-session/ 

    Systems, Scale and People

    Systems, Scale and People

    The number one leverage for a business is people. In addition, growing a business successfully includes, systems like sales, daily opening, etc. scale and people.

    Are you successfully leveraging your business? If not and you’d like to take advantage of a complimentary business strategy session to discover the opportunities in your business! https://actioncoachwi.com/podcast-ask-a-question-complimentary-session/ 

    When Business Partners Want Different Things

    When Business Partners Want Different Things

    Most of the time when business partners split it is usually not pretty.  Partners wait too long to have the critical conversations around what each person wants causing hurt feelings and resentment. Our discussion is around how to have an amicable split of a partnership and still remain friends.

    In a partnership that you are thinking of dissolving?  Take advantage of a complimentary business strategy session to discover the opportunities in your business! https://actioncoachwi.com/podcast-ask-a-question-complimentary-session/