PracticeCare

“Begin with the end in mind” is amazing and timeless advice, and it applies to just about anything you can think of…including getting a business loan. If you don’t think it all the way through you’ll end up with a loan that doesn’t fit what you need, even though there’s a good chance you’ll still get the loan. Not a good place to be. My guest today helps medical and dental practices with loans and their businesses and has some solid advice for us.

Nick Spanakis is Executive Vice President and Group Manager for PNC’s Specialty Business Banking groups. In this role, he is responsible for driving the strategy and client relationship management activities for PNC’s Healthcare Business Banking and Industry Segmentation Groups.  He joined PNC in 1998. Previously, Nick held various leadership positions in wealth planning and investments, business and consumer lending operations management, financial product development, corporate marketing, customer segment management, commercial banking, and centralized client services management. Nick graduated with a bachelor’s degree from John Carroll University.  He also earned his master’s degree from Baldwin Wallace University.

In this episode Carl White and Nick Spanakis discuss:

• Why it’s important for practice owners to think beyond the immediate loan
• Why a business plan is important for medical practice owners
• Tips to choose the right banker
• Advice Nick Spanakis gives to clients, even when they don’t ask for it

Want to be a guest on PracticeCare?

Have an experience with a business issue you think others will benefit from? Come on PracticeCare and tell the world! Here’s the link where you can get the process started.

Connect with Nick Spanakis

https://www.linkedin.com/in/nicholas-spanakis-5183259/

Connect with Carl White

Website: http://www.marketvisorygroup.com

Email:  whitec@marketvisorygroup.com

Facebook:  https://www.facebook.com/marketvisorygroup

YouTube: https://www.youtube.com/channel/UCD9BLCu_i2ezBj1ktUHVmig

LinkedIn: http://www.linkedin.com/in/healthcaremktg

When someone is used to paying a certain price for something, and then they see a higher price, a common reaction is to object. Being out-of-network is a form of a higher price when compared to in network. The key is how you position an out-of-network practice to patients. My guest today has done this successfully numerous times and will give us her insights.

Kristin Mallon, CNM, MS, RNC-OB, is the CEO and co-founder of FemGevity Health a science-based practice for menopause. She is also a board-certified nurse midwife, menopause, and feminine longevity expert, breast health expert, and a published author. She graduated from the University of California, Berkeley and attended Johns Hopkins in Baltimore, MD. After completing her Master's degree at New York University (NYU), she began practicing as a board-certified nurse midwife in private practice in Brooklyn, NY. As a natural Californian, Kristin loves surf, snow, and hanging with her family in northern New Jersey.

In this episode Carl White and Kristin Mallon discuss:

• What positioning means
• Tips for positioning an out-of-network practice to patients
• Objections, from patients and providers, and how to overcome them

Want to be a guest on PracticeCare?

Have an experience with a business issue you think others will benefit from? Come on PracticeCare and tell the world! Here’s the link where you can get the process started.

Connect with Kristin Mallon

https://www.instagram.com/femgevity/

https://www.facebook.com/FemGevity/

https://www.linkedin.com/in/kristin-mallon/

Connect with Carl White

Website: http://www.marketvisorygroup.com

Email:  whitec@marketvisorygroup.com

Facebook:  https://www.facebook.com/marketvisorygroup

YouTube: https://www.youtube.com/channel/UCD9BLCu_i2ezBj1ktUHVmig

LinkedIn: http://www.linkedin.com/in/healthcaremktg

Captain obvious alert – your insurance policies don’t cover all possible scenarios you might face in practice. What do you do? Wing it or save for it? There’s a section of the tax code that helps you save in a tax advantaged way. The problem is that nobody seems to know about it. My guest today does and he’s going to shed some light on it for us.

As Founder & CEO of SRA 831(b), Van is an innovator, developing products for a variety of industries that can take advantage of adding additional revenues while mitigating risk at the same time. By delivering institutional-type ideas to small-and-mid-sized business owners, SRA positions its clients at the forefront of their industry, allowing them to weather any storm.

In this episode Carl White and Van Carlson discuss:

• What section 831 (b) of the tax code is
• How section 831 (b) can help practices in healthcare
• What types of practice are good fits for section 831 (b)
• Why nobody seems to know about section 831 (b)

Want to be a guest on PracticeCare?

Have an experience with a business issue you think others will benefit from? Come on PracticeCare and tell the world! Here’s the link where you can get the process started.

Connect with Van Carlson

https://linktr.ee/sra831b

Connect with Carl White

Website: http://www.marketvisorygroup.com

Email:  whitec@marketvisorygroup.com

Facebook:  https://www.facebook.com/marketvisorygroup

YouTube: https://www.youtube.com/channel/UCD9BLCu_i2ezBj1ktUHVmig

LinkedIn: http://www.linkedin.com/in/healthcaremktg

Like or not, size sometimes matters. My guest today argues that it matters if you want to stay private. Is he right? He’ll explain what he means, why he thinks it, and if you agree, how you can get started.

Perrin DesPortes is one of the Co-Founders of Polaris Healthcare Partners. He is a Washington & Lee University graduate and earned his MBA from the Darla Moore School of Business at the University of South Carolina. Perrin has over 25 years of experience in the business side of dentistry, having run three different business units for Patterson Dental Supply over a 15-year career. Perrin is happily married and has an 8 year-old daughter at home. In his spare time, he is an avid cyclist and tennis player; enjoys cooking and reading; and loves good red wine and strong coffee.

In this episode Carl White and Perrin DesPortes discuss:

• Who should consider building a group practice
• The challenges of building a group practice
• The consequences of staying small as a private practice

Want to be a guest on PracticeCare?

Have an experience with a business issue you think others will benefit from? Come on PracticeCare and tell the world! Here’s the link where you can get the process started.

Connect with Perrin DesPortes

https://www.facebook.com/PolarisHealthcarePartnershttps://www.youtube.com/channel/UCMINy8AfUJRQ1xHogiMicUghttps://www.instagram.com/polaris_healthcare_partners/https://www.linkedin.com/company/polaris-healthcare-partners/?viewAsMember=true

Connect with Carl White

Website: http://www.marketvisorygroup.com

Email:  whitec@marketvisorygroup.com

Facebook:  https://www.facebook.com/marketvisorygroup

YouTube: https://www.youtube.com/channel/UCD9BLCu_i2ezBj1ktUHVmig

LinkedIn: http://www.linkedin.com/in/healthcaremktg

If it’s true that the worst time to look for something is when you’re desperate to have it, then it’s especially true with finding good staff. My guest today says you should always be interviewing, and he’ll explain it and tell us how to get started.

Amit Gaglani is the CEO and Founder of AG Management Consulting. Before that he founded, scaled and then partnered Arrow Physical Therapy with Alliance Physical Therapy Partners, a private equity backed company. Amit exited Alliance after significant entity growth and then moved on to invest in real estate syndications, and commercial real estate along the way for 10+ years. Amit learned some hard lessons and then followed a stricter due diligence model learned from centimillionaire and billionaire investors. Now Amit helps physical practice owners grow their business, real estate syndication companies with their investor relations and business coaching clients looking to achieve higher goals.

In this episode Carl White and Amit Gaglani discuss:

• Why the best time to interview is when you don’t need staff
• What good interviewing looks like when you don’t need staff
• How to get started to always be interviewing

Want to be a guest on PracticeCare?

Have an experience with a business issue you think others will benefit from? Come on PracticeCare and tell the world! Here’s the link where you can get the process started.

Connect with Amit Gaglani

LinkedIn: https://www.linkedin.com/in/amit-gaglani-pt-ocs/

Facebook: https://www.facebook.com/amit.gaglani.50/

Instagram: @aag_1110

Connect with Carl White

Website: http://www.marketvisorygroup.com

Email:  whitec@marketvisorygroup.com

Facebook:  https://www.facebook.com/marketvisorygroup

YouTube: https://www.youtube.com/channel/UCD9BLCu_i2ezBj1ktUHVmig

LinkedIn: http://www.linkedin.com/in/healthcaremktg

For as hard as you work for the patient revenue you get, why risk it with bad compliance practices? Seems obvious when you hear me say it out loud, but as we speak, some of our listeners are playing with compliance fire. Why do it? My guest today has insights on where you might be at risk and how you can reduce it.

Leslie Boles is the Co-Owner & President of Revu Healthcare, a healthcare consulting firm. She has the credentials of CCS, CPC, CPMA, CHC, CPC-I and CRC from the American Academy of Professional Coders, American Health Information Management Association and the Health Care Compliance Association.

In this episode Carl White and Leslie Boles discuss:

• Why poor compliance is so prevalent in private practices
• The most common areas of a practice where compliance practices are the worst
• Where private practices can get started with improving their compliance practices

Want to be a guest on PracticeCare?

Have an experience with a business issue you think others will benefit from? Come on PracticeCare and tell the world! Here’s the link where you can get the process started.

Connect with Leslie Boles

https://www.linkedin.com/in/leslie-boles-ba-ccs-cpc-cpma-chc-cpc-i-crc-69442246/

Connect with Carl White

Website: http://www.marketvisorygroup.com

Email:  whitec@marketvisorygroup.com

Facebook:  https://www.facebook.com/marketvisorygroup

YouTube: https://www.youtube.com/channel/UCD9BLCu_i2ezBj1ktUHVmig

LinkedIn: http://www.linkedin.com/in/healthcaremktg

When you’re starting up a medical practice there are thousands of details, some more important than others. Where do you start? My guest today helps providers start up their own medical practice and helps us break it down.

Betsy Noxon founded Drake & Co. Medical Practice Consulting in 2021 to focus on supporting small to medium private medical practices to achieve best practices for their business, staff, and patients.  Betsy’s goal is to help physicians be proactive so they can be productive and serve their patients to the best of their ability. 

She’s worked in the healthcare business for 30 years. She enjoyed a leadership role as a Practice Manger for a large hospital system in Cleveland, Ohio, excelled as a physician recruiter in Salt Lake City, Utah, and directed all operations as the Administrator for her own podiatric surgical practice in Glenview, Illinois. With Drake & Co., Betsy assists with the launch of medical practices, hiring, overseeing policies and procedures, coordinating training, office set up, patient enrollment, compiling a competitive benefit package, and more. Betsy also recruits physicians, helps with hiring staff at new office locations, and assists with bookkeeping reviews.  Her primary responsibility is to help physicians solve business problems and offer peace of mind.

Betsy is also a young adult fiction author of The Eden Project Series, The Eden Project, The Crescent File, and the Y Factor. In her free time Betsy is an avid outdoor athlete, a passionate runner, cyclist, swimmer who competes in marathons and triathlons.

In this episode Carl White and Betsy Noxon discuss:

• How much time (months or years) owners should allow for the process of setting up your own practice
• The more important things practice owners should know about starting their own practice
• What should physicians think of five to ten years down the line. What they should prioritize.

Want to be a guest on PracticeCare?

Have an experience with a business issue you think others will benefit from? Come on PracticeCare and tell the world! Here’s the link where you can get the process started.

Connect with Betsy Noxon

https://www.linkedin.com/in/elizabeth-betsy-noxon-6327632a/

Connect with Carl White

Website: http://www.marketvisorygroup.com

Email:  whitec@marketvisorygroup.com

Facebook:  https://www.facebook.com/marketvisorygroup

YouTube: https://www.youtube.com/channel/UCD9BLCu_i2ezBj1ktUHVmig

LinkedIn: http://www.linkedin.com/in/healthcaremktg

My guest today is adamant that we must stop pointing the finger at doctors for bad documenting and just help them document correctly the first time. Sound different than the usual? Then keep listening because there’s more where that came from

Ryan O’Hara is with Acclara, a firm that offers a variety of services related to revenue cycle management. An accomplished healthcare executive with a wealth of experience in revenue cycle operations, throughout his career Ryan has demonstrated a deep understanding of the complexities of healthcare financial management and has worked to develop strategies and solutions to drive efficiency, reduce costs, and improve patient outcomes.

In this episode Carl White and Ryan O’Hara discuss:

• The importance of knowing what you should be paid instead of what you were paid
• Why coding means quality, not payment and why cash is the outcome, not the goal
• Accepting the burden of documentation and your EMR as part of the job

Want to be a guest on PracticeCare?

Have an experience with a business issue you think others will benefit from? Come on PracticeCare and tell the world! Here’s the link where you can get the process started.

Connect with Ryan O’Hara

https://www.linkedin.com/in/ryan-o-hara-920b3623b/

Connect with Carl White

Website: http://www.marketvisorygroup.com

Email:  whitec@marketvisorygroup.com

Facebook:  https://www.facebook.com/marketvisorygroup

YouTube: https://www.youtube.com/channel/UCD9BLCu_i2ezBj1ktUHVmig

LinkedIn: http://www.linkedin.com/in/healthcaremktg

Your website is the anchor of your online presence, but is it working as hard for you as it can? My guest today helps clients get more patients from their website and will shed some light on how you can do it better.

Hunter Davis is an elite marketing and business coach with over a decade of experience serving clients around the globe. He’s on a mission to take the stress and confusion out of marketing a private practice so therapists can get paid what they're worth, have time for their own self-care, and help more clients get healthier.

In this episode Carl White and Hunter David discuss:

• The most common misconceptions most practices have about their website
• The top mistakes most practices make with their website and how to fix them

Want to be a guest on PracticeCare?

Have an experience with a business issue you think others will benefit from? Come on PracticeCare and tell the world! Here’s the link where you can get the process started.

Connect with Hunter Davis

https://www.youtube.com/@thrilledtherapist

Connect with Carl White

Website: http://www.marketvisorygroup.com

Email:  whitec@marketvisorygroup.com

Facebook:  https://www.facebook.com/marketvisorygroup

YouTube: https://www.youtube.com/channel/UCD9BLCu_i2ezBj1ktUHVmig

LinkedIn: http://www.linkedin.com/in/healthcaremktg

When it’s time to sell your practice, you’ll probably have choices between independent and corporate buyers. Are those offers going to be interchangeable? Nope, even if they look really similar on paper. The differences can be hard to see even when they’re massive, and my guest today will introduce you to some of what those differences are.

Marie Chatterley is a broker with CTC Associates, who has been helping doctors of all specialties in the dental industry since 2003. Marie’s expertise is in practice transitions, including practice start-ups, practice sales, partnerships, associateships, team building, marketing, and practice management. Mrs. Chatterley is the former President of the National Association of Practice Brokers and a member of the International Business Brokers Association.

In this episode Carl White and Marie Chatterley discuss:

• The pros and cons of selling to independent vs. corporate buyers
• The critical items to consider in selling to independent practitioners vs. corporate buyers

Want to be a guest on PracticeCare?

Have an experience with a business issue you think others will benefit from? Come on PracticeCare and tell the world! Here’s the link where you can get the process started.

Connect with Marie Chatterly

https://www.facebook.com/dentalbrokers?mibextid=9R9pXOhttps://www.linkedin.com/in/marie-chatterley-1360762a/

Connect with Carl White

Website: http://www.marketvisorygroup.com

Email:  whitec@marketvisorygroup.com

Facebook:  https://www.facebook.com/marketvisorygroup

YouTube: https://www.youtube.com/channel/UCD9BLCu_i2ezBj1ktUHVmig

LinkedIn: 

http://www.linkedin.com/in/healthcaremktg

“If you build it, they will come” is not a strategy, it’s hope, and in the case of telehealth it’s also misleading. Who will come? Everyone thinks the patients will, but what if your own providers and staff resist using it? There’s a mindset that needs to be in place for telehealth to succeed, and my guest today will tell us all about it. 

Christian Milaster is the Founder and CEO of Ingenium Digital Health Advisors, a boutique consultancy focused on accelerating the adoption of digital health innovation to enable the effective delivery of extraordinary care. Since 2007 he has designed and implemented numerous digital health and telehealth services in health systems, health centers, and clinics.

Born, raised, and educated as an Engineer in Germany, Christian started his career at IBM Global Services before joining the Mayo Clinic in Minnesota, where he worked for 12 years in various roles before launching Ingenium in 2012.

In this episode Carl White and Christian Milaster discuss:

• How telehealth can help a practice reach its strategic goals such as staff andpatient satisfaction
• Why telehealth is more about processes and change management instead of the technology
• How to make telehealth sustainable

Want to be a guest on PracticeCare?

Have an experience with a business issue you think others will benefit from? Come on PracticeCare and tell the world! Here’s the link where you can get the process started.

Connect with Christian Milaster

https://www.linkedin.com/in/christianmilaster/

Connect with Carl White

Website: http://www.marketvisorygroup.com

Email:  whitec@marketvisorygroup.com

Facebook:  https://www.facebook.com/marketvisorygroup

YouTube: https://www.youtube.com/channel/UCD9BLCu_i2ezBj1ktUHVmig

LinkedIn: http://www.linkedin.com/in/healthcaremktg

No matter your specialty, you must be valuable to your patients. You know that. What many practice owners under-appreciate is that they must also be different than their competition. Why? Patients have choices. Why should they choose you? 

Founder of Harper Health, Dr. Will is in his 25th year as an internal medicine physician in Chicago. Prior to founding Harper Health, he held a number of different roles as a physician-leader, including developing a number of core courses at the University of Chicago medical school, directing of the executive physical practice at the University of Chicago Medicine for more than 15 years and co-founding/running a successful wellness coaching business from 2009-2015.

In this episode Carl White and Will Harper discuss:

• Why most doctors find it difficult to grasp what a good difference is
• Who Dr. Will considers his competition to be
• How Dr. Will makes his difference better and stronger over time

Want to be a guest on PracticeCare?

Have an experience with a business issue you think others will benefit from? Come on PracticeCare and tell the world! Here’s the link where you can get the process started.

Connect with Will Harper

https://www.harper-health.com/

Connect with Carl White

Website: http://www.marketvisorygroup.com

Email:  whitec@marketvisorygroup.com

Facebook:  https://www.facebook.com/marketvisorygroup

YouTube: https://www.youtube.com/channel/UCD9BLCu_i2ezBj1ktUHVmig

LinkedIn: http://www.linkedin.com/in/healthcaremktg

Growing your practice is exciting and nerve wracking, and it takes money. How do you figure out the financial needs of growing your practice? My guest today helps start ups get off the ground and on track to become a successful practice, and she’ll share some insights with us.

Diane Tarshis is Founder and Principal of Startup Distillery — a global consultancy where she provides 1:1 startup consulting and business planning that gives first-time founders the clarity and guidance they need to fast-track profitability. Since graduating from the Wharton School and leaving the frenzy of Wall Street behind, Diane has spent 20-plus years helping entrepreneurs from all walks of life build growing businesses. Some of her clients have become leaders in their industry, others have made multimillion-dollar exits, while still others have simply created a life that gives them flexibility and financial freedom. But one thing they’ve all had in common is this: They refused to leave their success up to trial and error.

In this episode Carl White and Diane Tarshis discuss:

• How to figure out the financial needs of growing a practice
• The main financial levers of growing a practice
• How often spending reality does not match financial planning

Want to be a guest on PracticeCare?

Have an experience with a business issue you think others will benefit from? Come on PracticeCare and tell the world! Here’s the link where you can get the process started.

Connect with Diane Tarshis

Startup Distillery website: https://startupdistillery.com

Distilling Your Dream: The Step-By-Step Kit for Business Plans ($199): https://startupdistillery.com/business-plan-kit

Link to schedule a free Discovery Call: https://startupdistillery.com/discovery

SPECIAL OFFER just for PracticeCare Podcast listeners: For the next month, you’re eligible for a free 45-minute consult with me. Just mention this offer whether you call me directly (impromptu) or book a call.

Startup Distillery podcast Not For Public Consumption: https://pod.link/startupdistillery

Financial Roadmap VIP Day: startupdistillery.com/consulting, startupdistillery.com/vipfr)

linkedin.com/in/dianetarshis

Connect with Carl White

Website: http://www.marketvisorygroup.com

Email:  whitec@marketvisorygroup.com

Facebook:  https://www.facebook.com/marketvisorygroup

YouTube: https://www.youtube.com/channel/UCD9BLCu_i2ezBj1ktUHVmig

LinkedIn: http://www.linkedin.com/in/healthcaremktg

When your practice is growing, you’ll need to add more staff or start hiring staff. While great staff can make your dream work, all staff members are an expense. Do you truly understand the financial view of hiring staff? Ken Weil does, and he advises his clients on staff expense, and a lot of other business financial issues, so that his clients can grow profitably.

Ken Weil is President of Consult your CFO, a fractional CFO firm. Ken has more than 30 years of experience in Corporate Accounting and Financial Management Consulting. He has served as a Chief Financial Officer (CFO), Controller, and Project Manager. He has experience working with both small businesses and Fortune 500 companies and has been involved in the integration of mergers and acquisitions; bringing order and structure to disorganized accounting departments; and training and developing accounting staff to perform above their basic functions.

In this episode Carl White and Ken Weil discuss:

• The essential financial numbers for staff a practice needs to know
• Healthy numbers for a growing practice and a mature practice
• The value in breaking down staff expense across a P / L instead of keeping them lumped together

Want to be a guest on PracticeCare?

Have an experience with a business issue you think others will benefit from? Come on PracticeCare and tell the world! Here’s the link where you can get the process started.

Connect with Ken Weil

Website: www.consultyourcfo.com

Facebook: https://www.facebook.com/consultyourcfo

Consult Your CFO’s LinkedIn: https://www.linkedin.com/company/consult-your-cfo-inc-/

Your Personal LinkedIn Page: https://www.linkedin.com/in/kenweil/

Connect with Carl White

Website: http://www.marketvisorygroup.com

Email:  whitec@marketvisorygroup.com

Facebook:  https://www.facebook.com/marketvisorygroup

YouTube: https://www.youtube.com/channel/UCD9BLCu_i2ezBj1ktUHVmig

LinkedIn: http://www.linkedin.com/in/healthcaremktg

What are good uses of video when promoting your private practice? In those situations, what makes a good vs. bad video? If it’s so easy to do video today why don’t more people do them? Today’s guest does video in healthcare for a living and will bring some sanity to this discussion.

Tony Gnau is the Founder and Chief Storytelling Officer at T60 Health, the healthcare video specialists. He’s a three-time Emmy Award-winning journalist and 18 Telly Awards for corporate videos. He is also the author of the Amazon #1 Bestseller Lights, Camera, Impact: storytelling, branding, and production tips for engaging corporate videos. He has created videos for the likes of Walgreens, Aurora Healthcare, CommonSpirit, and Catholic Health Initiatives. Finally, Tony is a former USC Trojan football player, Star Wars geek, and a devoted husband and father.

In this episode Carl White and Tony Gnau discuss:

• What it takes to do good video for private practice
• Good uses of video in private practice
• How to use video appropriately to promote your private practice

Want to be a guest on PracticeCare?

Have an experience with a business issue you think others will benefit from? Come on PracticeCare and tell the world! Here’s the link where you can get the process started.

Connect with Tony Gnau

https://www.linkedin.com/in/tonygnau/

Connect with Carl White

Website: http://www.marketvisorygroup.com

Email:  whitec@marketvisorygroup.com

Facebook:  https://www.facebook.com/marketvisorygroup

YouTube: https://www.youtube.com/channel/UCD9BLCu_i2ezBj1ktUHVmig

LinkedIn: http://www.linkedin.com/in/healthcaremktg

If you love repeating yourself, skip this episode. However, if you want to be understood better the first time, keep listening. Amanda HarNess with Business Excelerated coaches clients on clear communications, among other skills, and has some ideas for us.

Amanda HarNess is the Founder and CEO of Business Excelerated. As a business consultant and coach, she focuses on working with leaders and owners to develop high-performing organizations that grow faster and easier. She works with small and mid-sized practices who are actively seeking solutions to break through their roadblocks, optimize their people, enhance leadership, and accomplish their goals.

In this episode Carl White and Amanda HarNess discuss:

• Why we think we’re heard clearly when we are not
• The difference between relational communication and tactical communication
• Where we can start with ourselves to communicate more clearly

Want to be a guest on PracticeCare?

Have an experience with a business issue you think others will benefit from? Come on PracticeCare and tell the world! Here’s the link where you can get the process started.

Connect with Amanda HarNess

LinkedIn: https://www.linkedin.com/in/amanda-harness-business-excelerated/

Connect with Carl White

Website: http://www.marketvisorygroup.com

Email:  whitec@marketvisorygroup.com

Facebook:  https://www.facebook.com/marketvisorygroup

YouTube: https://www.youtube.com/channel/UCD9BLCu_i2ezBj1ktUHVmig

LinkedIn: http://www.linkedin.com/in/healthcaremktg

Henry Ford said, “whether you think you can or you think you can’t, you’re probably right.” Jamey Schrier with Practice Freedom U rephrases that to “mindset is money”, and he shares what that means on this episode of PracticeCare.

Dr. Jamey Schrier, PT is a best-selling author, speaker and CEO of Practice Freedom U, a business training and coaching company designed for physical therapists. Jamey is a former private practice owner and his book, The Practice Freedom Method has helped scores of practitioners treat less, earn more, and enjoy the life they deserve. Soon after he sold his practice, he began teaching other practice owners and their teams his proven business building methodology to help them create successful private practices. Jamey has helped hundreds of private practice owners successfully grow their business achieving financial prosperity and freedom, and is on a mission to help hundreds, if not thousands more.

In this episode Carl White and Jamey Schrier discuss:

• When Jamey first realized that mindset is money
• Some examples of limiting beliefs he comes across with clients when he starts working with them
• How anyone can start to turn the corner on their own limiting beliefs

Want to be a guest on PracticeCare?

Have an experience with a business issue you think others will benefit from? Come on PracticeCare and tell the world! Here’s the link where you can get the process started.

Connect with Jamey Schrier

Practice quiz: https://bit.ly/PFUPTPracticeQuiz

Calendly: https://bit.ly/DiscoveryCallwithJamey

LinkedIn @jameyschrier

FB @jameyschrier

IG @jameyschrierpfu

Youtube @practicefreedomu

Connect with Carl White

Website: http://www.marketvisorygroup.com

Email:  whitec@marketvisorygroup.com

Facebook:  https://www.facebook.com/marketvisorygroup

YouTube: https://www.youtube.com/channel/UCD9BLCu_i2ezBj1ktUHVmig

LinkedIn: http://www.linkedin.com/in/healthcaremktg

For every 10 prospective new patients who call your office, how many of them become actual new patients? Even if you don’t expect to get all 10 of them, are you really getting as many as you should? Often, one of the culprits is poor follow up. My guest’s business is devoted to making that follow up more productive, and he has some insights to help you in this episode.

Matty Mclain is the CEO and Co-founder of Boost Patients. He has spent the last five years helping private practice clinics get more of their patient leads to book consults. Boost uses the power of AI, Automation and Human Personal Touch to drastically increase new patient appointments and remove the burden on staff.

In this episode Carl White and Matty Mclain discuss:

• What good follow up looks like
• Why so many practices don’t follow up or don’t follow good guidelines
• How a practice can get started in improving their own follow up

Want to be a guest on PracticeCare?

Have an experience with a business issue you think others will benefit from? Come on PracticeCare and tell the world! Here’s the link where you can get the process started.

Connect with Matty Mclain

www.boostpatients.com

https://www.linkedin.com/in/mattymclain/

Connect with Carl White

Website: http://www.marketvisorygroup.com

Email:  whitec@marketvisorygroup.com

Facebook:  https://www.facebook.com/marketvisorygroup

YouTube: https://www.youtube.com/channel/UCD9BLCu_i2ezBj1ktUHVmig

LinkedIn: http://www.linkedin.com/in/healthcaremktg

Those who use AI to make their practices work better will beat out those who do not use AI. That’s a quote I’m hearing more and more. But use AI in Revenue Cycle Management? Yup, according to my guest today, and he’ll help us figure out how to get started.

Jeff Hillam is CEO of Red House Medical Billing, a full service revenue cycle management company with offices nationwide. Jeff's work in healthcare focuses on revenue cycle strategy and management, contract negotiation, and tech implementation. He aims to keep private groups competitive in a heavily consolidated healthcare environment. Not so recently Jeff began taking interest in how AI can integrate into revenue cycle management. He’s very excited by the opportunities and will share some of his thinking today.

In this episode Carl White and Jeffrey Hillam discuss:

• Where Jeff is using AI in Red House Medical Billing
• Using AI to predict, not only to automate
• Applications of AI he’s looking at now

Want to be a guest on PracticeCare?

Have an experience with a business issue you think others will benefit from? Come on PracticeCare and tell the world! Here’s the link where you can get the process started.

Connect with Jeffrey Hillam

redhousemed.com

https://www.linkedin.com/company/red-house-med

Connect with Carl White

Website: http://www.marketvisorygroup.com

Email:  whitec@marketvisorygroup.com

Facebook:  https://www.facebook.com/marketvisorygroup

YouTube: https://www.youtube.com/channel/UCD9BLCu_i2ezBj1ktUHVmig

LinkedIn: 

http://www.linkedin.com/in/healthcaremktg

Time is money. Don’t let perfect be the enemy of the good. These and other cliches, while true, all point to the 80/20 rule. My guest today coaches his clients on bringing 80/20 into their practices and shares some ideas in this episode.

Bill Flynn is Principal at Catalyst Growth Advisors where he coaches leaders to get to the next level, and he coaches business owners on making growth more predictable. As a coach, in addition to being connected with MG 100, Women’s Business Collaborative, MassMEP, Small Giants, and EforAll, Bill has earned certifications from ScalingUp, Gravitas Impact, Metronome United, Predictive Index, Stakeholder Centered Coaching, and The Neuroleadership Institute.  He has worked for and advised hundreds of companies, including startups, where he has a long track record of success spanning multiple industries.  Bill is the author of the best seller,  Further, Faster - The Vital Few Steps that Take the Guesswork out of Growth. Away from work, he is an avid reader, amateur musician, athlete, and enjoys volunteering locally. When he is not cheering on his collegiate-champion, musically-gifted daughter, Bill lives and works in greater Boston.

In this episode Carl White and Bill Flynn discuss:

• Where practice owners are most resistant to implementing 80/20 and why
• Characteristics a practice owner needs to have to be successful with 80/20
• A part of the practice that’s a good place to start

Want to be a guest on PracticeCare?

Have an experience with a business issue you think others will benefit from? Come on PracticeCare and tell the world! Here’s the link where you can get the process started.

Affiliate Promotion

We’re fans of Constant Contact for email campaigns, newsletters, and emails. We use it with our clients. What we like:

• Very easy to use
• Very flexible
• Easy to find support
• HIPAA compliant

Get 30% off for the 1st 3 months if you sign up using our partner link. We do receive a commission when you use our link. Constant Contact offers additional prepayment discounts you can choose: 10% off per month for your first 6 months, or 15% off for the year. If you prepay, your discount stacks on top of the 30% discount for the 1st 3 months.

Connect with Bill Flynn:

www.catalystgrowthadvisors.com

http://linkedin.com/in/billflynnpublic

Connect with Carl White

Website: http://www.marketvisorygroup.com

Email:  whitec@marketvisorygroup.com

Facebook:  https://www.facebook.com/marketvisorygroup

YouTube: https://www.youtube.com/channel/UCD9BLCu_i2ezBj1ktUHVmig

LinkedIn: http://www.linkedin.com/in/healthcaremktg