Safety Chats Podcast

Organizations tend to react really quickly when something goes wrong in their systems. They jump to find a solution without taking the time to fully understand how the system works. This can lead to too many rules and regulations in the work environment, making things overly complicated.

Dr. Jason Starke shares interesting examples of how this kind of knee-jerk reaction caused even more problems in flight operations. It's important to pay attention and learn from these mistakes. By actively listening and thinking about these examples, we can gain valuable insights and avoid making the same errors. This will help create a more sustainable and efficient work environment for everyone involved.

Resources:
Dr. Steven Shorrock: Psychologist and Ergonomist and Human Factors Specialist, with experience in aviation, rail, onshore process industries, healthcare and government administration. https://hf-sts.com/dr-steven-shorrock/
Dr. Donella Meadows:  Pew Scholar in Conservation and Environment and a MacArthur Fellow, was one of the most influential environmental thinkers of the twentieth century. https://donellameadows.org/ 

Contact Safety Chats

• Tweet us at @BaldwinAviation
• Connect on LinkedIn https://www.linkedin.com/company/baldwin-aviation-safety-&-compliance/
• Follow on Facebook @BaldwinSafety
• Email us at baldwin@portside.co

Learn more about Safety Management System’s at www.BaldwinSMS.com

Thanks for listening and stay safe!

Interface management is the process of effectively managing and understanding the interactions and connections between different entities or systems to mitigate risks and ensure smooth operations. For flight operations and FBOs (Fixed Base Operators), certain events or circumstances within an FBO can lead to risks or issues that may affect flight operations. 

By managing this interface effectively, you aim to minimize the risks associated with FBO operations, ensuring that any potential issues or consequences are addressed before they impact flight operations. This podcast emphasizes the importance of communication, coordination, and risk assessment between your organization and the FBO to maintain safety and mitigate any negative impacts on flight operations.

Contact Safety Chats

• Tweet us at @BaldwinAviation
• Connect on LinkedIn https://www.linkedin.com/company/baldwin-aviation-safety-&-compliance/
• Follow on Facebook @BaldwinSafety
• Email us at baldwin@portside.co

Learn more about Safety Management System’s at www.BaldwinSMS.com

Thanks for listening and stay safe!

Is Perception equal to Reality? A concise answer won't suffice when grappling with the complex question of whether perception truly mirrors reality. Jason Starke, Ph.D, was confronted with this dilemma during a live training event. Join him as he explores aviation scenarios, where leadership had the chance to recognize human factors that were compromising the safety culture within their organization. Additionally, Jason  delves into the importance of timely safety culture surveys in shaping and implementing an efficient health and safety program. Gain insights and broaden your understanding of the intriguing relationship between perception and reality.

Resources: 

1. A quote for further thought and discussion:  “Change the way you look at things and the things you look at change.” ― Wayne W. Dyer
2. Companion SafetyChats Podcast - Season 2: No 33  - We're Dealing with A Lot - Frontline Stress

Contact Safety Chats

• Tweet us at @BaldwinAviation
• Connect on LinkedIn https://www.linkedin.com/company/baldwin-aviation-safety-&-compliance/
• Follow on Facebook @BaldwinSafety
• Email us at baldwin@portside.co

Learn more about Safety Management System’s at www.BaldwinSMS.com

Thanks for listening and stay safe!

The full title of this podcast is "Consequences of Clumsy Procedures and the Importance of Work as Done Disclosures." Host Jason Starke, PhD talks about the rush to judgement when we deviate from a procedure that doesn't cover 100 percent of any given situation.

Resources:
Dave Huntzinger - Procedural Non-Compliance -

Steven Shorrock, editor of the Hindsight Magazine and the senior specialist of safety and human factors for Eurocontrol. 

Contact Safety Chats

• Tweet us at @BaldwinAviation
• Connect on LinkedIn https://www.linkedin.com/company/baldwin-aviation-safety-&-compliance/
• Follow on Facebook @BaldwinSafety
• Email us at baldwin@portside.co

Learn more about Safety Management System’s at www.BaldwinSMS.com

Thanks for listening and stay safe!

Host Jason Starke has a conversation with Tim Aldridge, Director of Safety for a Part 91 and Part 145 operator currently go through significant operational changes.  The conversation includes the opportunities and challenges presented as operations are merged. 

Contact Safety Chats

• Tweet us at @BaldwinAviation
• Connect on LinkedIn https://www.linkedin.com/company/baldwin-aviation-safety-&-compliance/
• Follow on Facebook @BaldwinSafety
• Email us at baldwin@portside.co

Learn more about Safety Management System’s at www.BaldwinSMS.com

Thanks for listening and stay safe!

Following presentations at Heli-Expo '23, Jason Starke, Ph. D shares thoughts about safety management and leadership similarities in the worlds of rotor wing and fixed wing flight. 

Contact Safety Chats

• Tweet us at @BaldwinAviation
• Connect on LinkedIn https://www.linkedin.com/company/baldwin-aviation-safety-&-compliance/
• Follow on Facebook @BaldwinSafety
• Email us at baldwin@portside.co

Learn more about Safety Management System’s at www.BaldwinSMS.com

Thanks for listening and stay safe!

Safety performance monitoring is best combined with some form of measurement.  Listen in to a timely discussion that includes the importance of collecting the right data to  measuring progress against thoughtful, pre-set objectives. Safety Management Software is a productive way to guide teams in the administration of a safety program and answer the question "how are we doing?"

Contact Safety Chats

• Tweet us at @BaldwinAviation
• Connect on LinkedIn https://www.linkedin.com/company/baldwin-aviation-safety-&-compliance/
• Follow on Facebook @BaldwinSafety
• Email us at baldwin@portside.co

Learn more about Safety Management System’s at www.BaldwinSMS.com

Thanks for listening and stay safe!

Information is a powerful tool when communicated accurately, timely and appropriately. For safety managers and other leaders, conveying information while giving direction and providing empathy can be a challenge. 

This episode examines three elements of MLT - Motivating Language Theory (Sullivan, 1988) and suggests how leadership can have a direct and positive affect on employees in emergency and safety situations.  

Contact Safety Chats

• Tweet us at @BaldwinAviation
• Connect on LinkedIn https://www.linkedin.com/company/baldwin-aviation-safety-&-compliance/
• Follow on Facebook @BaldwinSafety
• Email us at baldwin@portside.co

Learn more about Safety Management System’s at www.BaldwinSMS.com

Thanks for listening and stay safe!

This week we discuss how little events lead up to big events. Specifically, as we go through the work day, we may minimally adjust and alter what we're doing. Each little change is a step down the path of deviance. The further we go, the more an action is normalized. As we continue on this course and away from procedures and policies, we are normalizing our deviant behavior. Check out how this is related to the NPRM.

Link to article: Harvard Business Review, by Catherine H. Tinsley, Robin L. Dillion, and Peters M. Madsen,  April 2011

Contact Safety Chats

• Tweet us at @BaldwinAviation
• Connect on LinkedIn https://www.linkedin.com/company/baldwin-aviation-safety-&-compliance/
• Follow on Facebook @BaldwinSafety
• Email us at baldwin@portside.co

Learn more about Safety Management System’s at www.BaldwinSMS.com

Thanks for listening and stay safe!

Finding the balance between production and protection in the workplace involves safety controls in a safety management system. This episode discusses taking a fresh look at controls to see if the may be working as designed, or is a refresh in order. 

Contact Safety Chats

• Tweet us at @BaldwinAviation
• Connect on LinkedIn https://www.linkedin.com/company/baldwin-aviation-safety-&-compliance/
• Follow on Facebook @BaldwinSafety
• Email us at baldwin@portside.co

Learn more about Safety Management System’s at www.BaldwinSMS.com

Thanks for listening and stay safe!

Discussion of the FAA NPRM continues with the a focus on proposed changes for  Part 5 operators. Jason Starke, Ph.D peels away the subject of interface management with real world examples for tool tracking and fueling between and within organizations. 

Be sure to read the full NPRM and comment by the April 12, 2023 deadline. Links to the document may be found on the Baldwin Safety & Compliance website. 

https://www.baldwinaviation.com/sms-nprm

Contact Safety Chats

• Tweet us at @BaldwinAviation
• Connect on LinkedIn https://www.linkedin.com/company/baldwin-aviation-safety-&-compliance/
• Follow on Facebook @BaldwinSafety
• Email us at baldwin@portside.co

Learn more about Safety Management System’s at www.BaldwinSMS.com

Thanks for listening and stay safe!

As expected, the FAA released proposed rules (NPRM) about expanding Safety Management System (SMS) requirements to certain Part 121 certificate holders and others.  Host Jason Starke read the NPRM and shares his initial thoughts on the proposal. 

The NPRM directly addresses SMS requirements for Part 135 air charter operations and companies holding a letter of authorization to conduct air tour operations (under Part 91.147).  

Deadline for comment is March 13, 2023. 

Resources: 
Baldwin Safety And Compliance website 
https://www.baldwinaviation.com/sms-nprm

Federal Rulemaking website: https://www.regulations.gov/

Contact Safety Chats

• Tweet us at @BaldwinAviation
• Connect on LinkedIn https://www.linkedin.com/company/baldwin-aviation-safety-&-compliance/
• Follow on Facebook @BaldwinSafety
• Email us at baldwin@portside.co

Learn more about Safety Management System’s at www.BaldwinSMS.com

Thanks for listening and stay safe!

There've been rumblings about SMS Regs coming to Part 135 operators.  Listen in to get accurate information of what's actually in the sections of 14 CFR 5 as applicable to "States." 

NOTE: This episode was recorded just prior to the 2023 FAA Notice of Proposed Rulemaking (NPRM) (88 FR 1932), which directly addresses Safety Management System (SMS) requirements for “certain certificate holders and commercial air tour operators." As published on Jan. 11, 2023, the FAA proposed rule includes “commuter and on-demand operations, commercial air tour operators, production certificate (PC) holders that are holders or licensees of a type certificate (TC) for the same product, and holders of a TC who license out that TC for production."

For complete info on the rule making, go to:  https://baldwinaviation.com/sms-nprm

Contact Safety Chats

• Tweet us at @BaldwinAviation
• Connect on LinkedIn https://www.linkedin.com/company/baldwin-aviation-safety-&-compliance/
• Follow on Facebook @BaldwinSafety
• Email us at baldwin@portside.co

Learn more about Safety Management System’s at www.BaldwinSMS.com

Thanks for listening and stay safe!

Why is communicating in the workplace sometimes a challenge?  If you’re trying to convey information to a team or to a larger group of employees, it may be difficult because of micro cultures within your organization. In this episode, Jason Starke talks about relating to employees that may be on a “cultural island” defined more by similar jobs, locations, responsibilities, or other characteristics. There are ways to find commonality among the islands, communicate effectively, and create safety advocates.  

Want to discuss the episode? Email Jason at baldwin@baldwinaviaiton.com

Resource: 

Book: Organizational Culture and Leadership, 5th ed. (2016) by Edgar H. Schein
 https://www.amazon.com/Organizational-Leadership-Jossey-Bass-Business-Management-dp-1119212049/dp/1119212049/ref=dp_ob_title_bk

Contact Safety Chats

• Tweet us at @BaldwinAviation
• Connect on LinkedIn https://www.linkedin.com/company/baldwin-aviation-safety-&-compliance/
• Follow on Facebook @BaldwinSafety
• Email us at baldwin@portside.co

Learn more about Safety Management System’s at www.BaldwinSMS.com

Thanks for listening and stay safe!

Annual objective review is a good way to answer the question "how are we doing?" As the calendar year winds down, Dr. Jason Starke gets in the holiday spirt by outlining how best to set yourself up for a SMART analysis of your annual safety goals. He also suggests that it's a good time to think ahead and re-secure leadership commitment to safety goals, as well . 

More info about in-person training scheduled for February.  https://www.baldwinaviation.com/training 

Contact Safety Chats

• Tweet us at @BaldwinAviation
• Connect on LinkedIn https://www.linkedin.com/company/baldwin-aviation-safety-&-compliance/
• Follow on Facebook @BaldwinSafety
• Email us at baldwin@portside.co

Learn more about Safety Management System’s at www.BaldwinSMS.com

Thanks for listening and stay safe!

Safety Chats is back! Host Jason Starke resets the conversation with thoughts on regrouping and refocusing with the core purpose of safety. Whether you are on the frontline, in leadership, or the Safety Manager, know that there are safety conscious people in your organization. Jason shares his thoughts following a busy conference season and the Team Baldwin company retreat. 

Contact Safety Chats

• Tweet us at @BaldwinAviation
• Connect on LinkedIn https://www.linkedin.com/company/baldwin-aviation-safety-&-compliance/
• Follow on Facebook @BaldwinSafety
• Email us at baldwin@portside.co

Learn more about Safety Management System’s at www.BaldwinSMS.com

Thanks for listening and stay safe!

Is there room for the imperfect and incomplete in safety culture? Jason Starke takes a look at the traditional Japanese aesthetic term "wabi-sabi" and examines how acceptance of transience and imperfection may have an unexpected role in human factors in aviation and the entire safety arena. 

Contact Safety Chats

• Tweet us at @BaldwinAviation
• Connect on LinkedIn https://www.linkedin.com/company/baldwin-aviation-safety-&-compliance/
• Follow on Facebook @BaldwinSafety
• Email us at baldwin@portside.co

Learn more about Safety Management System’s at www.BaldwinSMS.com

Thanks for listening and stay safe!

Is this "new" thinking toward safety (HOP, Safety 2) a "woke" movement within the aviation industry? The movement could be described as a shift in focus from frontline to the organizational system as the result of a failure, but could that shift go too far?
In this episode we discuss rather the focus on the organization's role is perhaps not as new of a concept as proponents are making it out to be. Has the correlation between individual responsibility and the responsibility of the system already been evident in organizations where leadership and safety culture are vibrant? Perhaps we don't need to go out and embrace a new movement, or an "awokeness" towards safety but keep our leadership and safety culture vibrant and healthy.

Contact Safety Chats

• Tweet us at @BaldwinAviation
• Connect on LinkedIn https://www.linkedin.com/company/baldwin-aviation-safety-&-compliance/
• Follow on Facebook @BaldwinSafety
• Email us at baldwin@portside.co

Learn more about Safety Management System’s at www.BaldwinSMS.com

Thanks for listening and stay safe!

The impact of all that is going on in the world is felt by our frontline workers. Jason Starke provides a fresh look at the post-Covid workplace and offers some strategies to recognize and guide anxiety and stress.  Communication strategies for using empathy, sharing vision and providing direction are part of the discussion. 

Contact Safety Chats

• Tweet us at @BaldwinAviation
• Connect on LinkedIn https://www.linkedin.com/company/baldwin-aviation-safety-&-compliance/
• Follow on Facebook @BaldwinSafety
• Email us at baldwin@portside.co

Learn more about Safety Management System’s at www.BaldwinSMS.com

Thanks for listening and stay safe!

What are the most important things to focus on when managing a Safety Management System (SMS)? In this episode, Jason Starke will list his top 3 items for contributing to the success of an effective and thriving an SMS.  Jason also explains why each of the items make his list so you can begin thinking about how to amp up your organization's commitment to safety.  

Contact Safety Chats

• Tweet us at @BaldwinAviation
• Connect on LinkedIn https://www.linkedin.com/company/baldwin-aviation-safety-&-compliance/
• Follow on Facebook @BaldwinSafety
• Email us at baldwin@portside.co

Learn more about Safety Management System’s at www.BaldwinSMS.com

Thanks for listening and stay safe!