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    The Shipper's Toolbox by Refund Retriever

    Small parcel shipping and logistics are complicated. Sometimes a shipper just needs someone in their corner, that is why we created this podcast. Refund Retriever has been providing businesses with complete logistics visibility and savings through FedEx and UPS invoice auditing, reports and analytics, and contract negotiations since 2006. Shipping & Ecom Podcast
    en100 Episodes

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    Episodes (100)

    2023 Shipping Landscape for FedEx & UPS

    2023 Shipping Landscape for FedEx & UPS

    Since 2006, Refund Retriever has been auditing FedEx and UPS packages for late deliveries and billing mistakes. We assist shippers in maximizing carrier discounts and achieving best-in-class pricing through a complete logistics analysis. Are you paying too much for your shipping?

    Refund Retriever also offers a solution to all your Amazon FBA reimbursement problems. We manually check the whole inventory lifecycle to guarantee all inventory is available for sale. To learn more about FedEx/UPS auditing, contract negotiation, or Amazon FBA reimbursement services, visit: https://zurl.co/ZUqV

    FedEx Termination Fee 2023

    FedEx Termination Fee 2023

    Early termination language is a contractual language FedEx includes in aggressive pricing agreements. FedEx can assess an early termination fee if certain events occur due to the customer’s actions. The penalty fee could be a set dollar amount of a percentage of yearly small parcel shipping spend.

    Read More

    Since 2006, Refund Retriever has been auditing FedEx and UPS packages for late deliveries and billing mistakes. We assist shippers in maximizing carrier discounts and achieving best-in-class pricing through a complete logistics analysis. Are you paying too much for your shipping?

    Refund Retriever also offers a solution to all your Amazon FBA reimbursement problems. We manually check the whole inventory lifecycle to guarantee all inventory is available for sale. To learn more about FedEx/UPS auditing, contract negotiation, or Amazon FBA reimbursement services, visit: https://zurl.co/ZUqV

    UPS Residential Surcharge 2023

    UPS Residential Surcharge 2023

    UPS defines a residential surcharge as a residential delivery made to a home, including a business operating out of a home. Furthermore, an additional shipping charge will apply for each residential delivery. However, this fee applies in two cases. If either the delivery address entered or the actual delivery address is deemed residential by UPS.

    Read More

    Since 2006, Refund Retriever has been auditing FedEx and UPS packages for late deliveries and billing mistakes. We assist shippers in maximizing carrier discounts and achieving best-in-class pricing through a complete logistics analysis. Are you paying too much for your shipping?

    Refund Retriever also offers a solution to all your Amazon FBA reimbursement problems. We manually check the whole inventory lifecycle to guarantee all inventory is available for sale. To learn more about FedEx/UPS auditing, contract negotiation, or Amazon FBA reimbursement services, visit: https://zurl.co/ZUqV

    FedEx Residential Fees 2023

    FedEx Residential Fees 2023

    FedEx defines a residential surcharge as a shipment addressed to a home or private residence. Including locations where business is conducted from home or a shipment in which the shipper designates the delivery address as residential.

    Read More

    Since 2006, Refund Retriever has been auditing FedEx and UPS packages for late deliveries and billing mistakes. We assist shippers in maximizing carrier discounts and achieving best-in-class pricing through a complete logistics analysis. Are you paying too much for your shipping?

    Refund Retriever also offers a solution to all your Amazon FBA reimbursement problems. We manually check the whole inventory lifecycle to guarantee all inventory is available for sale. To learn more about FedEx/UPS auditing, contract negotiation, or Amazon FBA reimbursement services, visit: https://zurl.co/ZUqV

    FedEx Delivery Area Surcharge 2023

    FedEx Delivery Area Surcharge 2023

    As a FedEx shipper, there is a 99% chance that you have seen a DAS or delivery area surcharge fee on your FedEx invoice. A delivery area surcharge applies to shipments intended for select U.S. ZIP codes. DAS also applies to FedEx Express and FedEx Ground shipments destined for areas in Alaska and Hawaii that are remotely populated and challenging to reach.

    Read More

    Since 2006, Refund Retriever has been auditing FedEx and UPS packages for late deliveries and billing mistakes. We assist shippers in maximizing carrier discounts and achieving best-in-class pricing through a complete logistics analysis. Are you paying too much for your shipping?

    Refund Retriever also offers a solution to all your Amazon FBA reimbursement problems. We manually check the whole inventory lifecycle to guarantee all inventory is available for sale. To learn more about FedEx/UPS auditing, contract negotiation, or Amazon FBA reimbursement services, visit: https://zurl.co/ZUqV

    2023 UPS Rate Increase, Part 2: General Rate Increase

    2023 UPS Rate Increase, Part 2: General Rate Increase

    Coming on the heels of the 2023 FedEx shipping increases, the 2023 UPS Rate Increase is here! UPS announced increases in the 2023 shipping rates. UPS ground, air, and international rates will increase an average net of 6.9% effective December 27, 2022.

    Read More

    Since 2006, Refund Retriever has been auditing FedEx and UPS packages for late deliveries and billing mistakes. We assist shippers in maximizing carrier discounts and achieving best-in-class pricing through a complete logistics analysis. Are you paying too much for your shipping?

    Refund Retriever also offers a solution to all your Amazon FBA reimbursement problems. We manually check the whole inventory lifecycle to guarantee all inventory is available for sale. To learn more about FedEx/UPS auditing, contract negotiation, or Amazon FBA reimbursement services, visit: https://zurl.co/ZUqV

    2023 UPS Accessorial Rate Increase, Part 1

    2023 UPS Accessorial Rate Increase, Part 1

    UPS announced the 2023 rate increase going into effect on December 27, 2022. Incidentally, the 2023 UPS accessorial fees are a considerable part of every shipper’s weekly billing. Subsequently, the UPS ground and air rates will increase by an average of 6.9%. UPS Air Freight rates for the U.S., Canada, and Puerto Rico will increase by an average of 6.2%. The UPS late payment fee will increase from 6% to 8%

    Read More

    Since 2006, Refund Retriever has been auditing FedEx and UPS packages for late deliveries and billing mistakes. We assist shippers in maximizing carrier discounts and achieving best-in-class pricing through a complete logistics analysis. Are you paying too much for your shipping?

    Refund Retriever also offers a solution to all your Amazon FBA reimbursement problems. We manually check the whole inventory lifecycle to guarantee all inventory is available for sale. To learn more about FedEx/UPS auditing, contract negotiation, or Amazon FBA reimbursement services, visit: https://zurl.co/ZUqV

    2023 FedEx Rate Increase Part 2: General Rate Increase (GRI)

    2023 FedEx Rate Increase Part 2: General Rate Increase (GRI)

    The 2023 FedEx general rate increase goes into effect on January 2th, 2023. FedEx Express shipping rates will increase by an average of 6.9% for Domestic, Export, and Import services. The 6.9% increase is the highest increase in years, above the annual increase of 4.9%.

    Read More

    Since 2006, Refund Retriever has been auditing FedEx and UPS packages for late deliveries and billing mistakes. We assist shippers in maximizing carrier discounts and achieving best-in-class pricing through a complete logistics analysis. Are you paying too much for your shipping?

    Refund Retriever also offers a solution to all your Amazon FBA reimbursement problems. We manually check the whole inventory lifecycle to guarantee all inventory is available for sale. To learn more about FedEx/UPS auditing, contract negotiation, or Amazon FBA reimbursement services, visit: https://zurl.co/ZUqV

    Amazon Feedback Request Strategies

    Amazon Feedback Request Strategies

    An effective Amazon feedback request strategy is vital to success. Strategies will boost your reviews from a marketing standpoint and understand customer behavior. Now, unsolicited reviews are fantastic. But leaving your “Digital Word Of Mouth” to chance can be considered a rookie move.

    Read More

    Since 2006, Refund Retriever has been auditing FedEx and UPS packages for late deliveries and billing mistakes. We assist shippers in maximizing carrier discounts and achieving best-in-class pricing through a complete logistics analysis. Are you paying too much for your shipping?

    Refund Retriever also offers a solution to all your Amazon FBA reimbursement problems. We manually check the whole inventory lifecycle to guarantee all inventory is available for sale. To learn more about FedEx/UPS auditing, contract negotiation, or Amazon FBA reimbursement services, visit: https://zurl.co/ZUqV

    USPS Shipping Zones

    USPS Shipping Zones

    The USPS( United States Postal Service) covers every square mile of the U.S. Since January 2019, zone-based pricing has applied to all USPS package classes that are not flat-rate. Zone charts are produced by the United States Postal Service using geological latitude and longitude coordinates to determine the distance between origin and destination ZIP Code pairings. Zone charts are updated every quarter.

    Read More

    Since 2006, Refund Retriever has been auditing FedEx and UPS packages for late deliveries and billing mistakes. We assist shippers in maximizing carrier discounts and achieving best-in-class pricing through a complete logistics analysis. Are you paying too much for your shipping?

    Refund Retriever also offers a solution to all your Amazon FBA reimbursement problems. We manually check the whole inventory lifecycle to guarantee all inventory is available for sale. To learn more about FedEx/UPS auditing, contract negotiation, or Amazon FBA reimbursement services, visit: https://zurl.co/ZUqV

    FedEx My Rewards

    FedEx My Rewards

    My FedEx Rewards is a free program that provides benefits to FedEx small parcel shippers. With My FedEx Rewards, shippers can accumulate rewards such as brand-name gift cards from leading retailers due to daily shipping.

    Get a new level of trust with your shipping. My FedEx Rewards members can now request a refund or credit if an eligible FedEx Express or FedEx Ground shipment arrives late. Requesting refunds or credits for late shipments are done through FedEx Billing Online. Therefore, make sure you are enrolled.

    Read More.

    Since 2006, Refund Retriever has been auditing FedEx and UPS packages for late deliveries and billing mistakes. We assist shippers in maximizing carrier discounts and achieving best-in-class pricing through a complete logistics analysis. Are you paying too much for your shipping?

    Refund Retriever also offers a solution to all your Amazon FBA reimbursement problems. We manually check the whole inventory lifecycle to guarantee all inventory is available for sale. To learn more about FedEx/UPS auditing, contract negotiation, or Amazon FBA reimbursement services, visit: https://zurl.co/ZUqV

    2023 FedEx Price Increase Surcharges

    2023 FedEx Price Increase Surcharges

    Effective January 2, 2023, all FedEx shippers will experience shipping rate changes. It is important to note that FedEx Express, Ground, and Home Delivery shipping rates will increase by an average of 6.9%. FedEx Freight rates will increase by an average of 6.9%-7.9%. We will explore the 2023 FedEx surcharge increases in this blog.

    Read More

    Since 2006, Refund Retriever has been auditing FedEx and UPS packages for late deliveries and billing mistakes. We assist shippers in maximizing carrier discounts and achieving best-in-class pricing through a complete logistics analysis. Are you paying too much for your shipping?

    Refund Retriever also offers a solution to all your Amazon FBA reimbursement problems. We manually check the whole inventory lifecycle to guarantee all inventory is available for sale. To learn more about FedEx/UPS auditing, contract negotiation, or Amazon FBA reimbursement services, visit: https://zurl.co/ZUqV

    Amazon's Choice: What it Means and How To Get Badge

    Amazon's Choice: What it Means and How To Get Badge

    The Amazon Choice is a digital badge attributed to Amazon products that dominate a particular search keyword by the rate of purchase. The badge is in the upper left corner of the product feature image, on the app user interface, or beneath the product title on the listing page.

    Since 2006, Refund Retriever has been auditing FedEx and UPS packages for late deliveries and billing mistakes. We assist shippers in maximizing carrier discounts and achieving best-in-class pricing through a complete logistics analysis. Are you paying too much for your shipping?

    Refund Retriever also offers a solution to all your Amazon FBA reimbursement problems. We manually check the whole inventory lifecycle to guarantee all inventory is available for sale. To learn more about FedEx/UPS auditing, contract negotiation, or Amazon FBA reimbursement services, visit: https://zurl.co/ZUqV

    FedEx One Rate 2022

    FedEx One Rate 2022

    FedEx One Rate is a flat rate shipping pricing option that more large-volume shippers are exploring. The service was introduced in 2013 and is available for qualifying FedEx Express U.S. shipments in FedEx Express packaging. One Rate pricing is an alternative to FedEx Standard List Rates, account-specific rates, or FedEx Retail Rates.

    FedEx One Rate is a pricing alternative for FedEx Express shipments that include all residential surcharges, delivery area surcharges (DAS), and fuel surcharge. One Rate is subject to other charges such as on-call pickup, Saturday delivery, delivery signature options, declared value, and address correction fees.

    Since 2006, Refund Retriever has been auditing FedEx and UPS packages for late deliveries and billing mistakes. We assist shippers in maximizing carrier discounts and achieving best-in-class pricing through a complete logistics analysis. Are you paying too much for your shipping?

    Refund Retriever also offers a solution to all your Amazon FBA reimbursement problems. We manually check the whole inventory lifecycle to guarantee all inventory is available for sale. To learn more about FedEx/UPS auditing, contract negotiation, or Amazon FBA reimbursement services, visit: https://zurl.co/ZUqV

    UPS Delivery Area Surcharges DAS 2022

    UPS Delivery Area Surcharges DAS 2022

    If your company ships to remote destinations, you have seen additional fees tacked on the shipment charges called UPS delivery area surcharges (DAS) and extended delivery area surcharges (EDAS). UPS applies these additional charges to packages either picked up or delivered to specific ZIP codes that are predetermined. Therefore, let’s take a look at the different costs that you could experience.

    Read More; https://www.refundretriever.com/blog/2019/04/04/what-are-the-ups-delivery-area-surcharges-das

    Since 2006, Refund Retriever has been auditing FedEx and UPS packages for late deliveries and billing mistakes. We assist shippers in maximizing carrier discounts and achieving best-in-class pricing through a complete logistics analysis. Are you paying too much for your shipping?

    Refund Retriever also offers a solution to all your Amazon FBA reimbursement problems. We manually check the whole inventory lifecycle to guarantee all inventory is available for sale. To learn more about FedEx/UPS auditing, contract negotiation, or Amazon FBA reimbursement services, visit: https://zurl.co/ZUqV

    FedEx Delivery Area Surcharges 2022

    FedEx Delivery Area Surcharges 2022

    As a FedEx shipper, there is a 99% chance that you have seen a DAS or delivery area surcharge fee on your FedEx invoice. A delivery area surcharge applies to shipments intended for select U.S. ZIP codes. DAS also applies to FedEx Express and FedEx Ground shipments destined for areas in Alaska and Hawaii that are remotely populated and challenging to reach.

     

    Read more here: https://www.refundretriever.com/blog/fedex-delivery-area-surcharge

    2022 UPS Over Maximum Limit Charge

    2022 UPS Over Maximum Limit Charge

    In 2011, United Parcel Service began charging more to handle oversized packages. Over maximum limit packages are heavier or larger than average, therefore costing UPS more internally to process. They are passing on the cost to the shippers and making more profit.

    • Packages with an actual weight of more than 150 pounds, or
    • Shipments that exceed 108 inches in length, or
    • Packages exceed a total of 165 inches in length plus girth [(2 x width) + (2 x height)] combined

    Read More: https://bit.ly/3Oehaq6

    Since 2006, Refund Retriever has been auditing FedEx and UPS packages for late deliveries and billing mistakes. We assist shippers in maximizing carrier discounts and achieving best-in-class pricing through a complete logistics analysis. Are you paying too much for your shipping?

    Refund Retriever also offers a solution to all your Amazon FBA reimbursement problems. We manually check the whole inventory lifecycle to guarantee all inventory is available for sale. To learn more about FedEx/UPS auditing, contract negotiation, or Amazon FBA reimbursement services, visit: https://zurl.co/ZUqV

    Why are Fuel Surcharges so High?

    Why are Fuel Surcharges so High?

    FedEx and UPS fuel surcharges are at an all-time high. UPS express fuel surcharge is 22.75%, and the ground is 18% as of June 13, 2022. FedEx express fuel surcharge is 22.75%, and the ground is 19.25% as of June 13, 2022 Diesel prices have skyrocketed faster than gasoline, which has hit record levels. Generally, they’re rising quickly because of the same factors that have increased oil prices this year. The U.S.’s ban on importing Russian oil after the invasion of Ukraine has put an additional squeeze on diesel. The lack of refining capacity has a lot to do with the shutdown of six refineries and the impending closure of a seventh at the end of 2023.

    Read More: https://bit.ly/3b7Bhb6

    Since 2006, Refund Retriever has been auditing FedEx and UPS packages for late deliveries and billing mistakes. We assist shippers in maximizing carrier discounts and achieving best-in-class pricing through a complete logistics analysis. Are you paying too much for your shipping? Refund Retriever also offers a solution to all your Amazon FBA reimbursement problems. We manually check the whole inventory lifecycle to guarantee all inventory is available for sale.

    Amazon FBA PPC Strategies

    Amazon FBA PPC Strategies

    Amazon FBA PPC strategies are very important to the success of your business. If you’re an e-commerce vendor who sells on Amazon’s Fulfillment By Amazon (FBA) service and platform, the biggest fulfillment platform in the industry, you would know the most crucial goal is successful conversions and sales.

     

    Since 2006, we have been auditing FedEx and UPS packages for late deliveries and billing mistakes. We assist shippers in maximizing carrier discounts and achieving best-in-class pricing through a complete logistics analysis. Are you paying too much for your shipping?

     Read More

     

    Refund Retriever also offers a solution to all your Amazon FBA reimbursement inefficiencies. We manually check the whole inventory lifecycle to guarantee all inventory is available for sale. To learn more about FedEx/UPS auditing, contract negotiation, or Amazon FBA reimbursement services, click here.

    UPS Surepost Non-Machinable Surcharge 2022

    UPS Surepost Non-Machinable Surcharge 2022

    UPS SurePost is a low-cost delivery service with accessorial fees that can increase the final delivery cost. UPS Ground has many more accessorial fees than SurePost. Shippers can expect to see the non-machinable charges, DAS, DAS extended, peak surcharges, and fuel surcharges. In this blog, we will explore the UPS surepost non-machinable charge.

    Read More

    Since 2006, we have been auditing FedEx and UPS packages for late deliveries and billing mistakes. We assist shippers in maximizing carrier discounts and achieving best-in-class pricing through a complete logistics analysis. Are you paying too much for your shipping?

    Refund Retriever also offers a solution to all your Amazon FBA reimbursement inefficiencies. We manually check the whole inventory lifecycle to guarantee all inventory is available for sale. To learn more about FedEx/UPS auditing, contract negotiation, or Amazon FBA reimbursement services, click here.

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