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    The Shipper's Toolbox by Refund Retriever

    Small parcel shipping and logistics are complicated. Sometimes a shipper just needs someone in their corner, that is why we created this podcast. Refund Retriever has been providing businesses with complete logistics visibility and savings through FedEx and UPS invoice auditing, reports and analytics, and contract negotiations since 2006. Shipping & Ecom Podcast
    en100 Episodes

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    Episodes (100)

    Amazon Buy with Prime Button

    Amazon Buy with Prime Button

    Amazon recently announced a new offering that has enormous implications for e-commerce. Amazon has already changed the face of online merchandising with FBA and amazon prime. But now, they are allowing websites to harness the power of FBA on their own websites. Merchants that use Fulfilled by Amazon (FBA) are being invited to add a new 'Buy with Prime' button to their websites to extend the benefits of Prime memberships beyond the Amazon marketplace.

     

    Since 2006, we have been auditing FedEx and UPS packages for late deliveries and billing mistakes. We assist shippers in maximizing carrier discounts and achieving best-in-class pricing through a complete logistics analysis. Are you paying too much for your shipping?

     

    Refund Retriever also offers a solution to all your Amazon FBA reimbursement inefficiencies. We manually check the whole inventory lifecycle to guarantee all inventory is available for sale. To learn more about FedEx/UPS auditing, contract negotiation, or Amazon FBA reimbursement services, click here.

    FedEx ID Scanning for Adult Signature Packages

    FedEx ID Scanning for Adult Signature Packages

    FedEx ID scanning will soon impact all shippers. On June 28, 2022, FedEx express and ground will enable ID scanning functionality for domestic deliveries which require an adult signature. FedEx's ID scanning technology will electronically capture the recipient's name and automate age verification. This new process removes the need for manual data entry of recipient information and improves the accuracy of recipient information.

    Read More.

    FedEx ID scanning might be a leap forward for automation, efficiency, and cost savings, but many consumers might not be so quick to accept this new policy. If FedEx only records the data outlined below, the possibility of data misuse is low. But, data compromisation is always possible, and identity theft does give people pause. 

    FedEx Fuel Surcharge 2022 Changes

    FedEx Fuel Surcharge 2022 Changes

    Does your company ship with FedEx? You know FedEx fuel surcharges and understand these additional costs of transportation impact profitability. Accordingly, a fuel surcharge is an extra fee to cover the fluctuating fuel cost. The calculation is a percentage of the base rate and is additional to the price of each package. Read More..

     

    Effective Date Domestic (Express) Export (Express) Import (Express) Ground Surcharge
    Mar. 28 – Apr. 3, 2022 16.50% 17.50% 20.25% 16.00%
    Jan. 17 – Jan. 24, 2021 12.50% 12.50% 12.50% 12.00%
    Oct. 4 – Oct. 10, 2021 9.50% 10.75% 13.50% 9.50%
    Feb. 25 – Mar. 3, 2019 6.50% 8.50% 10.25% 6.50%
    Feb. 18 – Feb. 24, 2019 6.25% 8.25% 10.00% 6.50%

    2022 UPS Residential Surcharge Fee Changes

    2022 UPS Residential Surcharge Fee Changes

    UPS defines a residential surcharge as a residential delivery made to a home, including a business operating out of a home. Furthermore, for each residential delivery, an additional charge per shipment will apply.  However, this fee applies in two cases. If either the delivery address entered or the actual delivery address is deemed residential by the UPS.

     

    Read More

     

    Service 2019 2020 2021 2022
    Ground & Standard $3.95 $4.10 $4.45 $4.85
    Domestic & International Air $4.55 $4.70 $5.00 $5.35
    Hundredweight $40.00 per shipment $41.85 per shipment $43.20 per shipment $46.80 per shipment
    Worldwide Express Freight $130.00 per shipment $140.00 per shipment $160.00 per shipment $170.00 per shipment

    2022 UPS General Rate Increase

    2022 UPS General Rate Increase

    Coming on the heels of the 2022 FedEx shipping increases, the 2022 UPS Rate Increase is here! UPS announced increases in the 2022 shipping rates. In short, the rates for UPS ground, air, and international services will increase an average net of 5.9% effective December 26, 2021. Read More

    As you can see, the price increase for the domestic rates is above and below for different services. The two services with the highest price increase are next-day air and 3 day select, with an increase of 6.09% and 9.48%. With the Amazonification of e-commerce and buyer preferences, these are the two services that will see the greatest increase in usage in 2022. Customers want to ship at a lower cost and at their front door sooner

    Since 2006, we have been auditing FedEx and UPS packages for late deliveries and billing mistakes. We assist shippers in maximizing carrier discounts and achieving best-in-class pricing through a complete logistics analysis. Are you paying too much for your shipping?

    Refund Retriever also offers a solution to all your Amazon FBA reimbursement inefficiencies. We manually check the whole inventory lifecycle to guarantee all inventory is available for sale. To learn more about FedEx/UPS auditing, contract negotiation, or Amazon FBA reimbursement services, click here.

    2022 UPS Accessorial Price Increases

    2022 UPS Accessorial Price Increases

    UPS announced the 2022 rate increase that is going into effect on December 26, 2021. Incidentally, the 2022 UPS accessorial fees and charges are a large part of every shipper’s weekly billing. Subsequently, the rates for UPS ground and air will all increase an average of 5.9%. Read More. 

    Since 2006, we have been auditing FedEx and UPS packages for late deliveries and billing mistakes. We assist shippers in maximizing carrier discounts and achieving best-in-class pricing through a complete logistics analysis. Are you paying too much for your shipping?

    Refund Retriever also offers a solution to all your Amazon FBA reimbursement inefficiencies. We manually check the whole inventory lifecycle to guarantee all inventory is available for sale. To learn more about FedEx/UPS auditing, contract negotiation, or Amazon FBA reimbursement services, click here.

    FedEx 2022 Holiday Shipping Dates and Fees

    FedEx 2022 Holiday Shipping Dates and Fees

    Holidays, for the most part, are the busiest time of the year for small parcel shippers. Even with a large staff, it is easy for a company to ignore shipping costs to keep customers happy. Therefore, FedEx holiday shipping deadlines should be accessible for all customer service and shipping staff.

     

    Since 2006, we have been auditing FedEx and UPS packages for late deliveries and billing mistakes. We assist shippers in maximizing carrier discounts and achieving best-in-class pricing through a complete logistics analysis. Are you paying too much for your shipping?

    Refund Retriever also offers a solution to all your Amazon FBA reimbursement inefficiencies. We manually check the whole inventory lifecycle to guarantee all inventory is available for sale. To learn more about FedEx/UPS auditing, contract negotiation, or Amazon FBA reimbursement services, click here.

    UPS 2021 Holiday Dates and Surcharges

    UPS 2021 Holiday Dates and Surcharges

    UPS has already released some important 2021 holiday shipping information you need to know. Download the UPS holiday shipping deadlines schedule for quick access to important shipping dates, holiday service guarantees, and last days to ship. In addition, learn more about the UPS holiday surcharges.

    How will UPS holiday season surcharges affect your business this year? October 3, 2021, through January 15, 2022, UPS will apply additional peak surcharges to shipments that qualify as oversized, unauthorized, or require additional handling, in addition to existing charges.

    Since 2006, we have been auditing FedEx and UPS packages for late deliveries and billing mistakes. We assist shippers in maximizing carrier discounts and achieving best-in-class pricing through a complete logistics analysis. Are you paying too much for your shipping?

    Refund Retriever also offers a solution to all your Amazon FBA reimbursement inefficiencies. We manually check the whole inventory lifecycle to guarantee all inventory is available for sale. To learn more about FedEx/UPS auditing, contract negotiation, or Amazon FBA reimbursement services, click here.

    E-commerce Shipping Boxes - Let's Discuss!

    E-commerce Shipping Boxes - Let's Discuss!

    As a business owner, the most important thing about a cardboard shipping box is that it gets your products to your customers safely. You want your box quality to withstand the shipping and transportation process. When shipping with FedEx and UPS, how can you ensure your boxes won’t wind up crushed when they arrive at their destinations?

    Since 2006, we have been auditing FedEx and UPS packages for late deliveries and billing mistakes. We assist shippers in maximizing carrier discounts and achieving best-in-class pricing through a complete logistics analysis. Are you paying too much for your shipping?

     

    Refund Retriever also offers a solution to all your Amazon FBA reimbursement inefficiencies. We manually check the whole inventory lifecycle to guarantee all inventory is available for sale. To learn more about FedEx/UPS auditing, contract negotiation, or Amazon FBA reimbursement services, click here.

    Benefits of Amazon FBA

    Benefits of Amazon FBA

    Want to explore Amazon FBA? What are the benefits?

    Since 2006, we have been auditing FedEx and UPS packages for late deliveries and billing mistakes. We assist shippers in maximizing carrier discounts and achieving best-in-class pricing through a complete logistics analysis. Are you paying too much for your shipping?

     

    Refund Retriever also offers a solution to all your Amazon FBA reimbursement inefficiencies. We manually check the whole inventory lifecycle to guarantee all inventory is available for sale. To learn more about FedEx/UPS auditing, contract negotiation, or Amazon FBA reimbursement services, click here.

    2022 FedEx Minimum Charges

    2022 FedEx Minimum Charges

    Very simply, a minimum charge is when a customer agrees to pay the greater amount of the net charge based on discounts or a set minimum within the contract. FedEx will set the minimum charge for all services in the contract. Specifically, a Zone 2 – 1 pound package and further specify any reductions in the price of a Zone 2.

     

    Since 2006, we have been auditing FedEx and UPS packages for late deliveries and billing mistakes. We assist shippers in maximizing carrier discounts and achieving best-in-class pricing through a complete logistics analysis. Are you paying too much for your shipping?

    Read the blog here

    Refund Retriever also offers a solution to all your Amazon FBA reimbursement inefficiencies. We manually check the whole inventory lifecycle to guarantee all inventory is available for sale. To learn more about FedEx/UPS auditing, contract negotiation, or Amazon FBA reimbursement services, click here.

    2022 FedEx Additonal Handling Increase Refund Retriever

    2022 FedEx Additonal Handling Increase Refund Retriever

    Many FedEx shippers see an additional handling charge on their FedEx invoice and wonder what it is and why it is so expensive. Additional handling charges are an added fee because the package did not conform to FedEx’s characteristics. They have to treat the box differently than the rest. So how much are these fees and how can we reduce them?

    Since 2006, we have been auditing FedEx and UPS packages for late deliveries and billing mistakes. We assist shippers in maximizing carrier discounts and achieving best-in-class pricing through a complete logistics analysis. Are you paying too much for your shipping?

     Refund Retriever also offers a solution to all your Amazon FBA reimbursement inefficiencies. We manually check the whole inventory lifecycle to guarantee all inventory is available for sale. To learn more about FedEx/UPS auditing, contract negotiation, or Amazon FBA reimbursement services, click here.

    2022 FedEx General Rate Increase Refund Retriever

    2022 FedEx General Rate Increase Refund Retriever

    Since 2006, we have been auditing FedEx and UPS packages for late deliveries and billing mistakes. We assist shippers in maximizing carrier discounts and achieving best-in-class pricing through a complete logistics analysis. Are you paying too much for your shipping?

     

    Refund Retriever also offers a solution to all your Amazon FBA reimbursement inefficiencies. We manually check the whole inventory lifecycle to guarantee all inventory is available for sale. To learn more about FedEx/UPS auditing, contract negotiation, or Amazon FBA reimbursement services, click here.

    2022 FedEx Rate Increase - Surcharges

    2022 FedEx Rate Increase - Surcharges

    Effective January 3, 2022, all FedEx shippers will experience shipping rate changes. It is important to note that FedEx Express, Ground, and Home Delivery shipping rates will increase by an average of 5.9%. Also, beginning November 2021, a fuel surcharge increase will be applied to US Domestic FedEx Express, FedEx Ground, and FedEx Freight shipments. Effective January 24, 2022, Additional Handling Surcharge and Oversize Surcharge rates will be determined based on the shipment’s delivery zone.

    https://www.refundretriever.com/blog/2022-fedex-surcharge-increases

    Since 2006, we have been auditing FedEx and UPS packages for late deliveries and billing mistakes. We assist shippers in maximizing carrier discounts and achieving best-in-class pricing through a complete logistics analysis. Are you paying too much for your shipping?

     

    Refund Retriever also offers a solution to all your Amazon FBA reimbursement inefficiencies. We manually check the whole inventory lifecycle to guarantee all inventory is available for sale. To learn more about FedEx/UPS auditing, contract negotiation, or Amazon FBA reimbursement services, click here.

    Peak Season and COVID Contract Negotation Concerns

    Peak Season and COVID Contract Negotation Concerns

    If you are looking for a new FedEx or UPS agreement, there are new concerns to address. Are you shipping more B2C now? How are many peak season surcharges being applied? 

    Since 2006, we have been auditing FedEx and UPS packages for late deliveries and billing mistakes. We assist shippers in maximizing carrier discounts and achieving best-in-class pricing through a complete logistics analysis. Are you paying too much for your shipping?

     

    Refund Retriever also offers a solution to all your Amazon FBA reimbursement inefficiencies. We manually check the whole inventory lifecycle to guarantee all inventory is available for sale. To learn more about FedEx/UPS auditing, contract negotiation, or Amazon FBA reimbursement services, click here.

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