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    The Shipper's Toolbox by Refund Retriever

    Small parcel shipping and logistics are complicated. Sometimes a shipper just needs someone in their corner, that is why we created this podcast. Refund Retriever has been providing businesses with complete logistics visibility and savings through FedEx and UPS invoice auditing, reports and analytics, and contract negotiations since 2006. Shipping & Ecom Podcast
    en100 Episodes

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    Episodes (100)

    Regional Shipping Carriers

    Regional Shipping Carriers

    When it comes to shipping a package, typically, you think of the big guys. FedEx, UPS, and USPS. If you haven’t considered or implemented regional parcel carriers, you might be leaving money on the table. A regional parcel carrier is a package delivery company usually more affordable, more flexible, and responsive than national carriers. These carriers service tens of millions of people and not hundreds of millions in the domestic United States. Consequently, they offer shipping advantages within a targeted geographic area.

    Where do regional parcel carriers deliver?

    Benefits of using these carriers

    Drawbacks of these smaller carriers

    What service levels are available with regional shipping companies

    Will FedEx and UPS get mad?

    How to start shipping with a regional shipping carrier

    Since 2006, we have been auditing FedEx and UPS packages for late deliveries and billing mistakes. We assist shippers in maximizing carrier discounts and achieving best-in-class pricing through a complete logistics analysis. Are you paying too much for your shipping? 

    Refund Retriever also offers a solution to all your Amazon FBA reimbursement insufficiencies. We manually check the whole inventory lifecycle to guarantee all inventory is available for sale. To learn more about FedEx/UPS auditing, contract negotiation, or Amazon FBA reimbursement services, click here.

    Related Blog: https://zurl.co/Drkt

    FedEx One Rate November 2020 Increase

    FedEx One Rate November 2020 Increase

    COVID-19 has spurred an increase in residential deliveries across the U.S. As a result, FedEx is encountering extremely high demand and increased operating costs. Therefore, you will see a rate increase on FedEx One Rate pricing effective November 2, 2020.

    How much is the increase?

    What is FedEx One Rate?

    What FedEx services are available with one rate pricing?

    Simplified pricing – Three zones pricing tier

    What other fees could I be charged for with one rate?

    FedEx One Rate 2020 price increase effect on your business

    Since 2006, we have been auditing FedEx and UPS packages for late deliveries and billing mistakes. We assist shippers in maximizing carrier discounts and achieving best-in-class pricing through a complete logistics analysis. Are you paying too much for your shipping? 

    Refund Retriever also offers a solution to all your Amazon FBA reimbursement insufficiencies. We manually check the whole inventory lifecycle to guarantee all inventory is available for sale. To learn more about FedEx/UPS auditing, contract negotiation, or Amazon FBA reimbursement services, click here.

    Related Blog: https://zurl.co/1VOS

    UPS Residential Surcharge

    UPS Residential Surcharge

    UPS describes a residential surcharge as a residential delivery made to a home, including a business running out of a home. Furthermore, for each residential delivery, an additional charge per shipment will apply. However, this fee applies in two cases. If either the delivery address entered or the actual delivery address is considered residential by the UPS.

    How Much is the UPS Residential Charge?

    UPS Residential Surcharge 2021: $4.45 Ground

    UPS Simple Rate to a residence

    UPS Residential Delivery Hours

    How to Reduce UPS Residential Delivery Costs  

    Since 2006, we have been auditing FedEx and UPS packages for late deliveries and billing mistakes. We assist shippers in maximizing carrier discounts and achieving best-in-class pricing through a complete logistics analysis. Are you paying too much for your shipping? 

    Refund Retriever also offers a solution to all your Amazon FBA reimbursement insufficiencies. We manually check the whole inventory lifecycle to guarantee all inventory is available for sale. To learn more about FedEx/UPS auditing, contract negotiation, or Amazon FBA reimbursement services, click here.

    Related Blog: https://zurl.co/t36q

    FedEx Residential Surcharges

    FedEx Residential Surcharges

    FedEx describes a residential surcharge as a shipment addressed to a home or private residence, including locations where a business is operated from home and/or a shipment. The shipper has designated the delivery address as residential.

    How Much is the FedEx Residential Charge?

    FedEx One Rate to a residence

    FedEx SmartPost to a residence

    FedEx Residential Delivery Hours

    How to Reduce FedEx Residential Delivery Costs  

    Since 2006, we have been auditing FedEx and UPS packages for late deliveries and billing mistakes. We assist shippers in maximizing carrier discounts and achieving best-in-class pricing through a complete logistics analysis. Are you paying too much for your shipping? 

     

    Refund Retriever also offers a solution to all your Amazon FBA reimbursement insufficiencies. We manually check the whole inventory lifecycle to guarantee all inventory is available for sale. To learn more about FedEx/UPS auditing, contract negotiation, or Amazon FBA reimbursement services, click here.

    Related Blog: https://zurl.co/50Dv

    3 Ways to Reduce Shipping Overhead

    3 Ways to Reduce Shipping Overhead

    As a cross-border seller, it’s essential to have an intelligent shipping strategy to serve as many customers in as many countries as possible. The undeniable impact the COVID-19 pandemic has had on global eCommerce, including consumer shopping habits and logistics, means it’s become more critical than ever to reduce your parcel spending to expand your business.

    To help you eliminate unnecessary expenses and reduce shipping overhead, we put together the following three tips that you can quickly implement into your long-term business strategy. Please note that even after COVID-19 has receded, these tips can go a long way toward making your business leaner and more efficient.

    #1: Use a Variety of Shipping Options

    #2: Implement a Multi-Carrier Strategy

    #3: Introduce Parcel Auditing

    Shipping Overhead Bonus Tip!

    Since 2006, we have been auditing FedEx and UPS packages for late deliveries and billing mistakes. We assist shippers in maximizing carrier discounts and achieving best-in-class pricing through a complete logistics analysis. Are you paying too much for your shipping? 

     

    Refund Retriever also offers a solution to all your Amazon FBA reimbursement insufficiencies. We manually check the whole inventory lifecycle to guarantee all inventory is available for sale. To learn more about FedEx/UPS auditing, contract negotiation, or Amazon FBA reimbursement services, click here.

     

    3 Reasons Your UPS Spend Is Higher Than It Should Be

    3 Reasons Your UPS Spend Is Higher Than It Should Be

    Are your UPS spend higher than it should be? Have you noticed that the increase in shipping volume and overall shipping costs seem to increase at different rates? If so, we will go over some strategies to help reverse this trend and shipping a competitive advantage.  

    Improper prepare for contract negotiations

    Misunderstanding your own business requirements

    Lack of employee education

    The next steps to take

    Since 2006, we have been auditing FedEx and UPS packages for late deliveries and billing mistakes. We assist shippers in maximizing carrier discounts and achieving best-in-class pricing through a complete logistics analysis. Are you paying too much for your shipping? 

    Refund Retriever also offers a solution to all your Amazon FBA reimbursement insufficiencies. We manually check the whole inventory lifecycle to guarantee all inventory is available for sale. To learn more about FedEx/UPS auditing, contract negotiation, or Amazon FBA reimbursement services, click here.

    Related Blog: https://zurl.co/uyhy

    How To Handle Shipping Delays

    How To Handle Shipping Delays

    Online shippers face several obstacles in today’s complicated multi-channel world. Properly knowing how to handle shipping delays will turn customer service issues into an aggressive advantage. Shipping delays before and during transit are two of the most frequent problems that online business owners encounter. Buyers do not like shipping delays; however, sometimes, it is inevitable due to numerous reasons. 

    Angry Customer = Potential Threat

    Be honest with the client.

    Present the shopper control.

    Offer additional incentives

    Follow up with the client.

    What to do next.

    How Refund Retriever can help with shipping delays

    Since 2006, we have been auditing FedEx and UPS packages for late deliveries and billing mistakes. We assist shippers in maximizing carrier discounts and achieving best-in-class pricing through a complete logistics analysis. Are you paying too much for your shipping? 

     

    Refund Retriever also offers a solution to all your Amazon FBA reimbursement insufficiencies. We manually check the whole inventory lifecycle to guarantee all inventory is available for sale. To learn more about FedEx/UPS auditing, contract negotiation, or Amazon FBA reimbursement services, click here.

    Related Blog: https://zurl.co/151L

    Save Money On UPS Shipping Even With A Bad UPS Agreement

    Save Money On UPS Shipping Even With A Bad UPS Agreement

    How can a company save money even with a poor UPS agreement? There are many reasons that shippers cannot get the best-in-class pricing for UPS or FedEx. They could not have meaningful volume, less than desirable package characteristics, or are located in a remote area. Let us explore some options to save money on UPS shipping even with a flawed agreement.  

    Audit your UPS invoices

    Investigate Organization or Credit Card discounts

    Renegotiate and Monitor as Business Evolves

    What is your next step?

    Since 2006, we have been auditing FedEx and UPS packages for late deliveries and billing mistakes. We assist shippers in maximizing carrier discounts and achieving best-in-class pricing through a complete logistics analysis. Are you paying too much for your shipping? 

     

    Refund Retriever also offers a solution to all your Amazon FBA reimbursement insufficiencies. We manually check the whole inventory lifecycle to guarantee all inventory is available for sale. To learn more about FedEx/UPS auditing, contract negotiation, or Amazon FBA reimbursement services, click here.

    Related Blog: https://zurl.co/TB6j

    What is FedEx SmartPost?

    What is FedEx SmartPost?

    Previously, we learned that the last mile or final delivery of packages, regardless of actual distance, is where costs add up. Coincidentally, that last-mile varies from a few blocks to 100’s of miles, which is where UPS SurePost and FedEx SmartPost (also known as FedEx Ground Economic) can help. SmartPost is the cost-saving option of ground shipping because it lessens FedEx’s workload by utilizing USPS. It also takes longer to deliver, and while it offers unified tracking, customers still find it confusing. 

    What is FedEx SmartPost?

    How does FedEx SmartPost work?

    How long does it take for SmartPost to deliver?

    Fees and Other Shipping Information

    SmartPost Contract Rates

    Since 2006, we have been auditing FedEx and UPS packages for late deliveries and billing mistakes. We assist shippers in maximizing carrier discounts and achieving best-in-class pricing through a complete logistics analysis. Are you paying too much for your shipping? 

    Refund Retriever also offers a solution to all your Amazon FBA reimbursement insufficiencies. We manually check the whole inventory lifecycle to guarantee all inventory is available for sale. To learn more about FedEx/UPS auditing, contract negotiation, or Amazon FBA reimbursement services, click here.

    Related Blog: https://zurl.co/i9eA

    What is UPS SurePost?

    What is UPS SurePost?

    The last mile or final delivery of a UPS packages voyage is where costs add up regardless of actual distance. That last mile varies from a few blocks to 100’s of miles, which is where UPS SurePost can help. Consequently, reducing shipping bills and realizing viable cost savings start with last-mile delivery. With so many shipments going out daily, why is it that the last mile is so expensive? 

    What is a UPS SurePost package?

    How is UPS SurePost delivered?

    Can UPS SurePost Upgrade to UPS Ground?

    How many days is UPS SurePost?

    Since 2006, we have been auditing FedEx and UPS packages for late deliveries and billing mistakes. We assist shippers in maximizing carrier discounts and achieving best-in-class pricing through a complete logistics analysis. Are you paying too much for your shipping? 

    Refund Retriever also offers a solution to all your Amazon FBA reimbursement insufficiencies. We manually check the whole inventory lifecycle to guarantee all inventory is available for sale. To learn more about FedEx/UPS auditing, contract negotiation, or Amazon FBA reimbursement services, click here.

    Related Blog: https://zurl.co/mvia

    FedEx & UPS Girth: Why is it important?

    FedEx & UPS Girth: Why is it important?

    There are shipping terms the carriers use that usually cause the most experienced shipper to pause and think. One of these terms that I usually forget is girth. So today, we are going to explain the girth of a package and why it is crucial. Girth is essentially the circumference of your UPS shipment. Plus, we scoured the UPS service guide to identify all the situations in which girth plays a factor.  

    How do you measure girth for UPS?

    Grith affects which UPS packages? 

    Since 2006, we have been auditing FedEx and UPS packages for late deliveries and billing mistakes. We assist shippers in maximizing carrier discounts and achieving best-in-class pricing through a complete logistics analysis. Are you paying too much for your shipping? 

    Refund Retriever also offers a solution to all your Amazon FBA reimbursement insufficiencies. We manually check the whole inventory lifecycle to guarantee all inventory is available for sale. To learn more about FedEx/UPS auditing, contract negotiation, or Amazon FBA reimbursement services, click here.

    Related Blog: https://zurl.co/J3EM

    FedEx 2020 Covid-19 Surcharge Increases

    FedEx 2020 Covid-19 Surcharge Increases

    2020 FedEx Peak Surcharges - some updates to the currents 2020 shipping rates, specifically residential deliveries and oversize, hard-to-handle packages

    Since 2006, we have been auditing FedEx and UPS packages for late deliveries and billing mistakes. We assist shippers in maximizing carrier discounts and achieving best-in-class pricing through a complete logistics analysis. Are you paying too much for your shipping? 

    Refund Retriever also offers a solution to all your Amazon FBA reimbursement insufficiencies. We manually check the whole inventory lifecycle to guarantee all inventory is available for sale. To learn more about FedEx/UPS auditing, contract negotiation, or Amazon FBA reimbursement services, click here.

    5 Mistakes to Avoid During Parcel Contract Negotiations

    5 Mistakes to Avoid During Parcel Contract Negotiations

    FedEx and UPS made notable changes to their rates and contracts for 2020, yet many businesses have yet to either know or understand these changes. For this reason – and many others – it’s critical for businesses to update their parcel carrier contracts and gain more clarity on what exactly impacts their shipping efforts. Unfortunately, however, these efforts don’t always top to-do-lists – making it easier for carriers to increase their profits while shippers often spend more than they should. 

    Mistake #1: Not Knowing Your End Goals 

    Mistake #2: Not Evaluating All Factors Influenced by Contract Changes 

    Mistake #3: Not Having an Exit Strategy in Place

    Mistake #4: Not Welcoming More Than One Carrier 

    Mistake #5: Not Providing Benchmarking Details 

    Parcel Contract Negotiations

    Since 2006, we have been auditing FedEx and UPS packages for late deliveries and billing mistakes. We assist shippers in maximizing carrier discounts and achieving best-in-class pricing through a complete logistics analysis. Are you paying too much for your shipping? 

     

    Refund Retriever also offers a solution to all your Amazon FBA reimbursement insufficiencies. We manually check the whole inventory lifecycle to guarantee all inventory is available for sale. To learn more about FedEx/UPS auditing, contract negotiation, or Amazon FBA reimbursement services, click here.

    Related Blog: https://zurl.co/5nXO

    FedEx & UPS Additional Handling 2020 Update

    FedEx & UPS Additional Handling 2020 Update

    Since 2006, we have been auditing FedEx and UPS packages for late deliveries and billing mistakes. We assist shippers in maximizing carrier discounts and achieving best-in-class pricing through a complete logistics analysis. Are you paying too much for your shipping? 

    Refund Retriever also offers a solution to all your Amazon FBA reimbursement insufficiencies. We manually check the whole inventory lifecycle to guarantee all inventory is available for sale. To learn more about FedEx/UPS auditing, contract negotiation, or Amazon FBA reimbursement services, click here.

    FedEx Sunday Delivery

    FedEx Sunday Delivery

    FedEx Sunday delivery is here. Today's customers want to receive their purchases every day. Now Saturday and Sunday delivery are standard for FedEx Home Delivery residential shipments at no additional cost. Amazon and USPS have been delivering seven days a week for a long time. In 2013, USPS began a testing package delivery for Amazon on Sundays. The program was successful and quickly moved to all large metro areas across America. 

     

    Since 2006, we have been auditing FedEx and UPS packages for late deliveries and billing mistakes. We assist shippers in maximizing carrier discounts and achieving best-in-class pricing through a complete logistics analysis. Are you paying too much for your shipping? 

    Refund Retriever also offers a solution to all your Amazon FBA reimbursement insufficiencies. We manually check the whole inventory lifecycle to guarantee all inventory is available for sale. To learn more about FedEx/UPS auditing, contract negotiation, or Amazon FBA reimbursement services, click here.

    Temporary Shipping Surcharges due to Covid-19

    Temporary Shipping Surcharges due to Covid-19

    Since 2006, we have been auditing FedEx and UPS packages for late deliveries and billing mistakes. We assist shippers in maximizing carrier discounts and achieving best-in-class pricing through a complete logistics analysis. Are you paying too much for your shipping? 

    Refund Retriever also offers a solution to all your Amazon FBA reimbursement insufficiencies. We manually check the whole inventory lifecycle to guarantee all inventory is available for sale. To learn more about FedEx/UPS auditing, contract negotiation, or Amazon FBA reimbursement services, click here.

    4 Ways Your Small Business Can Lower Shipping Costs Now

    4 Ways Your Small Business Can Lower Shipping Costs Now

    Since 2006, we have been auditing FedEx and UPS packages for late deliveries and billing mistakes. We assist shippers in maximizing carrier discounts and achieving best-in-class pricing through a complete logistics analysis. Are you paying too much for your shipping? 

    Refund Retriever also offers a solution to all your Amazon FBA reimbursement insufficiencies. We manually check the whole inventory lifecycle to guarantee all inventory is available for sale. To learn more about FedEx/UPS auditing, contract negotiation, or Amazon FBA reimbursement services, click here.

    Coronavirus and UPS FedEx Reactions

    Coronavirus and UPS FedEx Reactions

    Since 2006, we have been auditing FedEx and UPS packages for late deliveries and billing mistakes. We assist shippers in maximizing carrier discounts and achieving best-in-class pricing through a complete logistics analysis. Are you paying too much for your shipping? 

    Refund Retriever also offers a solution to all your Amazon FBA reimbursement insufficiencies. We manually check the whole inventory lifecycle to guarantee all inventory is available for sale. To learn more about FedEx/UPS auditing, contract negotiation, or Amazon FBA reimbursement services, click here.

    How to Handle Packages During the Coronavirus Pandemic

    How to Handle Packages During the Coronavirus Pandemic

    The novel coronavirus that causes COVID-19 could survive on cardboard for up to 24 hours. Here's an #infographic on "How to Handle Packages During the Coronavirus Pandemic" 

    Since 2006, we have been auditing FedEx and UPS packages for late deliveries and billing mistakes. We assist shippers in maximizing carrier discounts and achieving best-in-class pricing through a complete logistics analysis. Are you paying too much for your shipping? 

    Refund Retriever also offers a solution to all your Amazon FBA reimbursement insufficiencies. We manually check the whole inventory lifecycle to guarantee all inventory is available for sale. To learn more about FedEx/UPS auditing, contract negotiation, or Amazon FBA reimbursement services, click here.

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