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    What CEOs Talk About

    What CEOs Talk About is a laidback conversation between the visionary leader and entrepreneur Martin Hunter and some of the most innovative leaders of our time discussing topics that, up until now, were reserved only for the C-Suite.
    en104 Episodes

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    Episodes (104)

    Reputation: Do You Have One? And How To Build One.

    Reputation: Do You Have One? And How To Build One.

    Twenty-five years ago, Holly Carinci founded a personal publicity firm specializing in advising actors. She worked alongside Seth MacFarlane, William Shatner, Leonardo DiCaprio, and many others during that time. 

    Ms. Carinci’s strength has always been getting behind a client’s vision and bringing in brilliant people to help them succeed. 

    When the pandemic arrived, it triggered a re-think in her approach to life and business. She chose to pivot, to do something with more meaning. Holly decided to focus on working with senior executives in areas such as technology, business, medicine, and societal causes. 

    On November 1st, 2022, Holly launched HwP PR Inc., a leadership communications team comprised of top-ranked experts across North America from establishments such as Bloomberg, Disney, PWC, and more.

    Here’s a glimpse of what you’ll learn:

    • What pushed Holly Carinci to switch from actor to publicist.
    • The show she first realized success with
    • What Holly got William Shatner to host (for his first hosting event)
    • Why Holly’s switch from acting to PR opened her up to a different mindset
    • What her current firm does
    • How she trains the people coming to work in her firm 
    • The process Holly uses to help clients build a reputation
    • Holly’s perspective on being a boutique company

    In this episode…

    Holly Carinci began her PR career not in PR at all, but in acting. It was while pursuing acting jobs and competing for LA-based jobs as a Canadian that she realized she needed someone representing her, making her name known. So she pivoted from acting to publicity and began offering the PR services she had needed as an actor.

    Despite wonderful success in Hollywood, Holly realized she wanted to do work with a little more meaning and had been recognizing, in the last few years, how CEOs were attracting a lot of hate. So when the film industry largely closed up for COVID, Holly explains that she pivoted again and began doing PR for CEOs. She has a new firm and shares exactly what it’s about with Martin.

    In this episode of What CEOs Talk About, host Martin Hunter and guest Holly Carinci discuss the large pivots in Holly’s career, what forms a reputation and how to bolster it, the types of things CEOs need to publicly address, and how Holly ensures her firm has experts in every aspect of PR to address anything a client may need. Holly has great insight into seeing a need and filling it by making a change, and how to really focus on what is important to employees and clients. 

    Resources mentioned in this episode:

    Recommended resources for CEOs:

    Sponsors For This Episode:

    Sponsor For This Podcast:

    This podcast is brought to you by URGEO, Operational excellence in action through the Are you Ready Program!

    Are you READY to free up your time?

    Optimize your Organization?

    Grow revenue and reduce costs?

    Build your leadership team?

    Partnering with organizations like yours, we work with you to implement our proven methodology designed to transform your operations, while providing accurate advice and support for real success.

    Translating strategy into frontline operations, URGEO helps leaders and the people within their organization excel at safe, on-time, on-budget and on-spec delivery. Let’s touch base so we can learn how we can level up your business. Contact us today.

    What’s Your Vibe?

    What’s Your Vibe?

    In an industry not known for change, identical twins Marnie and Rena Schwartz have remained laser-focused on creating an inclusive and performance-based dance school and community that teaches more about life than dance. Since 2002, the inspirational dancing sisters are the business owners of a large, non-competitive, and accessibility-focused recreational dance studio in Canada, impacting tens of thousands of kids and teens and their families. As professional dancers and certified teachers, role models, and moms of two children each, these transformational leaders also invented a researched cartwheel mat that helps kids of all ages learn to cartwheel. They also wrote two interactive kids’ books about cartwheeling, drawing, and confidence, all currently available on Amazon. They are currently in the process of writing a memoir with a self-help and business focus to be launched in 2023. Turning their passion to purpose, their entrepreneurial journey will inspire readers to examine and readjust their mindsets, lead by example, set and reach goals, and most importantly, learn to move forward with optimism and confidence, creating good vibes.

    Here’s a glimpse of what you’ll learn:

    • How Marnie and Rena fell in love with dance
    • Why they created VIBE studio
    • What benefits come from dance
    • How Marnie and Rena’s business weathered the COVID shutdowns
    • The significant family loss that impacted their lives
    • Why positivity and being good role models are important to them
    • What product they created to help kids learn to cartwheel
    • The value of positive leadership to your staff
    • Their Jennifer Lopez story

    In this episode…

    Marnie and Rena Schwartz are identical twins and the owners of VIBE studio. Marnie and Rena, former Raptor dancers, created VIBE to be the dance studio they felt was missing in the dance world. Their focus with VIBE is on inclusivity, accessibility, recreation, confidence, and optimism. VIBE is not just the name of their studio, it is their entire philosophy in life. Truly they vibe on an energetic and positive level, radiating warmth.

    Despite the emotional struggles of losing their father and helping their mother through lymphoma, Marnie and Rena were determined to retain their optimistic spirit and this positive mindset helped them maintain VIBE’s connection to their student dancers through COVID shutdowns. The stories they share remind listeners how important it is for leaders to set the tone for employees and the business at large. 

     In this episode of What CEOs Talk About, host Martin Hunter and guests Marnie and Rena Schwartz talk about Marnie and Rena’s upcoming book, the Cartwhirler mat they created, why positivity is a vibe they maintain, where they find support, and what their acronym WIN stands for. It’s a conversation that will energize you to not only include dance in your life but to find positive vibes even in difficult situations. 

    Resources mentioned in this episode:

    Resources recommended for CEOs and leaders:

    Sponsor for this podcast...

    This podcast is brought to you by URGEO, Operational excellence in action through the Are you Ready Program!

    Are you READY to free up your time?
    Optimize your Organization?
    Grow revenue and reduce costs?
    Build your leadership team?

    Partnering with organizations like yours, we work with you to implement our proven methodology designed to transform your operations, while providing accurate advice and support for real success.

    Translating strategy into frontline operations, URGEO helps leaders and the people within their organization excel at safe, on-time, on-budget and on-spec delivery. Let’s touch base so we can learn how we can level up your business. Contact us today.

    Making Money Make Sense

    Making Money Make Sense

    Marc Henein joined ScotiaMcLeod in 2004. He has been working with entrepreneurs and professionals since 2001. His expertise includes the management of significant liquidity events for clients. Working in partnership with clients’ tax and legal professionals, Marc manages portfolios focused on capital preservation and tax-efficient income generation. Marc has written investment and financial planning-related articles for the Globe & Mail, sharing his knowledge to help Canadians with their wealth management.

    Marc graduated from Wilfrid Laurier University where he spent three years as President of the Wilfrid Laurier University’s Alumni Association. Marc spent ten years involved with the Georgetown Hospital Foundation, including two years as Chair. Currently, Marc is on the Board of Easter Seals Ontario. He has achieved some of the highest designations within the Investment and Financial Planning Industry. He has obtained Chartered Financial Planner (CFP) designation, is a Fellow of the Canadian Securities Institute (FCSI), and the Chartered Professional (Ch.P.) Strategic Wealth designation.

    He currently resides in Georgetown and has two pre-teens keeping his hands full. In his free time, Marc enjoys riding the Peloton, golfing, running, playing squash, and traveling.

    Here’s a glimpse of what you’ll learn:

    • How Marc became interested in wealth management as a career
    • The values Marc’s family instilled in him
    • What financial literacy people should have at beginner, intermediate, and advanced levels of understanding
    • The number one rule of business for CEOs
    • The definition of “three-bagger” and “ten-bagger” and which one Marc prefers to see
    • Why an exit plan is something CEOs need at the start of their company journey
    • How automation gets missed in business development
    • The value of a wealth advisor in terms of reaching your money goals
    • The joy Marc derives from his work

    In this episode…

    Marc Henein, Wealth Advisor at Scotia McLeod, knew from the age of 16 that he wanted to be a financial advisor. That’s when he was first introduced to stocks and the stock market and it sparked a passion in him that has endured. What Marc values is being able to simplify things for his clients, speaking to them about what they want and need, and not simply handing them a sales pitch.

    Marc explains that there is a lack of financial literacy in society today. Though he is happy to share his knowledge with his clients, he does also believe that there are basic things everyone should learn. He details exactly what people should understand and why. Especially in business, as wealth management pertains to entrepreneurs and CEOs.

    In this episode of What CEOs Talk About, host Martin Hunter and guest Marc Henein break down the ins and outs of wealth management, the meaning of wealth, what a successful CEO will need to prepare for, the best kind of business growth to achieve, and how to factor philanthropy into your wealth plan. Marc has great insight into financial matters and, what’s more, he truly enjoys his work and sharing his wealth knowledge with others.

    Resources mentioned in this episode:

    Resources recommended for CEOs and leaders:

    Sponsor for this podcast...

    This podcast is brought to you by URGEO, Operational excellence in action through the Are you Ready Program!

    Are you READY to free up your time?
    Optimize your Organization?
    Grow revenue and reduce costs?
    Build your leadership team?

    Partnering with organizations like yours, we work with you to implement our proven methodology designed to transform your operations, while providing accurate advice and support for real success.

    Translating strategy into frontline operations, URGEO helps leaders and the people within their organization excel at safe, on-time, on-budget and on-spec delivery. Let’s touch base so we can learn how we can level up your business. Contact us today.

    The Human Side of Innovation: The Power of People in Love with People

    The Human Side of Innovation: The Power of People in Love with People

    Mauro Porcini is PepsiCo’s first ever Chief Design Officer. He joined the food & beverage corporation in 2012 and in said role, he is infusing design thinking into PepsiCo’s culture and is leading a new approach to innovation by design that impacts the company’s product platforms and brands, which include Pepsi, Lay’s, Mountain Dew, Gatorade, Sodastream, Doritos, Lifewtr, Bubly, Aquafina, Cheetos, Quaker, 7Up, Mirinda, amongst many others. His focus extends from physical to virtual expressions of the brands, including product, packaging, events, advertising, fashion and art collaborations, retail activation, architecture, and digital media. He leads teams based in New York City, Purchase, Dallas, Chicago, Los Angeles, Orlando, Miami, London, Dublin, Moscow, Il Cairo, New Delhi, Shanghai, Bangkok, Mexico City, Sao Paulo, and Cape Town. 

    Mauro is the host of his own successful video podcast “In your shoes - with Mauro Porcini” on Apple Podcasts, Spotify, and YouTube, where he interviews inspiring personalities from the creative community worldwide. Since 2020, he has been a presenter and judge on the TV show “New York by Design” and “America by Design”, airing on CBS and Amazon Prime Video. In 2021 his first book was published, in Italian: “L’età dell’eccellenza – Come innovazione e creatività possono costruire un mondo migliore” (Il Saggiatore). His first book in English, “The Human Side of Innovation. The Power of People in Love with People” (Berrett-Koehler), focusing on innovation, design, and leadership, launched in October 2022.

    Prior to joining PepsiCo, Mauro served as the first ever Chief Design Officer at 3M, where his mission was to build and nurture a design-sensitive culture in a technology-driven global corporation. His teams, based in the U.S., Italy, China, and Japan, won many of the world’s most prestigious design and innovation awards. Mauro began his professional career at Philips Design and then created his own design firm, Wisemad Srl, in Italy with the celebrated entertainment producer and music star Claudio Cecchetto. His work on wearable technologies has been showcased at the Louvre in Paris as well as the Seoul Art Center. Over the years he has been on the board of directors for several organizations. Currently, he is the President of the Politecnico of Milan Foundation in the United States (Fellows of Politecnico), sits on the board of directors of the Design Management Institute of Boston, and on the advisory council of other design, art, innovation, and business institutions. 

    Mauro is a fashion lover, but not a fashion addict – regardless of his collection of more than 300 pairs of shoes. He lives between New York City and the Hamptons with his wife Carlotta, with their daughter Beatrice, and with their two Pomeranians, Leone, and Bella.

    Here’s a glimpse of what you’ll learn:

    • How Mauro grew up
    • The values instilled in him by his parents
    • The artistic and cultural impact of his childhood
    • The people who had the greatest influence on Mauro’s life journey
    • How dimensions of design and innovation fuse with humanity in Mauro’s book
    • What drives his work at PepsiCo
    • How Mauro refers to conflict as dialogue and the meaning it holds
    • The importance of both storytelling and culture
    • Which type of books most inspire Mauro

    In this episode…

    Mauro Porcini grew up in a town called Baris in Italy, about one hour from Milan, in a family obsessed with both culture and knowledge and the idea of kindness. This led him to study design in university with dreams of becoming a writer. Today, he has a wide-ranging career that involves both design and authorship.

    Mauro worked in design in companies from Milan to Minnesota before eventually landing at PepsiCo to become their Chief Design Officer. The kinds of values important to him, imbued from childhood and his own expansive life journey, involve dreaming, innovating, being kind and resilient, all these themes that he explores in his book “The Human Side of Innovation”

    In this episode of What CEOs Talk About, host Martin Hunter and guest Mauro Porcini discuss Mauro’s celebrated career, his thoughts on design and innovation, the journey to always achieve something larger, choosing the right people for a company, and how love is a vital ingredient for success. The conversation reveals the depths of Mauro’s insight and passion: it’s both inspirational and aspirational.

    Resources mentioned in this episode:

    Resources recommended for CEOs and leaders:

    Sponsor for this podcast...

    This podcast is brought to you by URGEO, Operational excellence in action through the Are you Ready Program!

    Are you READY to free up your time?
    Optimize your Organization?
    Grow revenue and reduce costs?
    Build your leadership team?

    Partnering with organizations like yours, we work with you to implement our proven methodology designed to transform your operations, while providing accurate advice and support for real success.

    Translating strategy into frontline operations, URGEO helps leaders and the people within their organization excel at safe, on-time, on-budget and on-spec delivery. Let’s touch base so we can learn how we can level up your business. Contact us today.

    What CEOs Talk About
    enJanuary 11, 2023

    I Can’t Believe That I’ve Spoken to 100 People

    I Can’t Believe That I’ve Spoken to 100 People

    Martin Hunter is not afraid to roll his sleeves up and into the guts of a business. Martin has the exceptional ability to translate vision into frontline operations. He is an energetic, authentic, and engaging leader who lives to inspire people of all ages and walks of life. His strengths in leadership were learned through 10 years of active military experience where he learned the implementation of KAIZEN systems. 

    As the managing partner of URGEO, Martin is the driving force behind what it means to succeed, not only for URGEO's clients but also for URGEO’s team.

    Ken Cameron has worked extensively in the corporate and non-profit fields. He has focused on some of the continent’s largest non-profits, including the Calgary Stampede, the National Arts Centre of Canada, and United Way Worldwide. More than 50% of Ken’s work is with corporate clients like Volker Stevin Construction or start-ups such as CreativeSparQ. What unites all of this work is a passion to help individuals transform their ordinary workplaces into extraordinary organizations that can maximize their impact.

    Here’s a glimpse of what you’ll learn:

    • How What CEOs Talk About got its title
    • Martin Hunter’s personal story
    • What Martin values about being “purposefully curious”
    • Why guests choose their own episode titles on What CEOs Talk About
    • Martin’s four favorite episodes
    • What it means to put your mask on first
    • Why Martin’s catchphrase “Leaders are learners, not readers.” is so important to him
    • How Martin views hierarchy, loyalty, and leadership
    • What equality means versus what inclusion means and the importance of working towards inclusion
    • Martin’s future plan for What CEOs Talk About

    In this episode…

    To celebrate the 100th episode of What CEOs Talk About, the tables are turned: Ken Cameron steps in to host Martin Hunter as a guest on his very own podcast. It’s all about what Martin thinks about What CEOs Talk About and his journey for this milestone episode.

    Ken finds out how Martin feels about reaching 100 episodes and asks the questions listeners have probably always wanted answers to. Why does Martin let the guests choose the episode titles? And what is Martin’s personal biographical journey? Finally, the pieces of Martin’s story that have been glimpsed through 100 episodes are laid out in order, including some very personal glimpses into Martin’s military background.

    In this episode of What CEOs Talk About, guest-host Ken Cameron and host-guest Martin Hunter explore the ins and outs of Martin’s four favorite episodes of WCTA, the necessity of self-care, unpacking privilege, how to better work towards equality and inclusion, Martin’s thoughts on leadership, and so much more. Don’t miss the pivotal 100th episode journey into Martin Hunter’s motivation and insight.

    Resources mentioned in this episode:

    Resources recommended for CEOs and leaders:

    Sponsor for this podcast...

    This podcast is brought to you by URGEO, Operational excellence in action through the Are you Ready Program!

    Are you READY to free up your time?
    Optimize your Organization?
    Grow revenue and reduce costs?
    Build your leadership team?

    Partnering with organizations like yours, we work with you to implement our proven methodology designed to transform your operations, while providing accurate advice and support for real success.

    Translating strategy into frontline operations, URGEO helps leaders and the people within their organization excel at safe, on-time, on-budget and on-spec delivery. Let’s touch base so we can learn how we can level up your business. Contact us today.

     

    Faith Instead of Fear

    Faith Instead of Fear

    Greta Sanchez is the Director of Administration at URGEO and a professional photographer. Greta is originally from Mexico and immigrated to Canada in 2017. With over 20 years of experience in finance, business administration, customer service, and management consulting, she is thoughtful, kind, and enjoys helping others and learning new things every day. She believes that anything you set your heart and mind to do is possible and that perseverance is key to success.

    When not at work, Greta loves photography, hiking, going to the beach, and spending time with her loved ones.

    Here’s a glimpse of what you’ll learn:

    • How Greta Sanchez’s family decided to move to Cancun
    • What compelled Greta to study Business Administration
    • How the family business helped Greta pay tuition and fulfill her course financial hours requirement
    • What prompted Greta to open a new location of the business on her own
    • The saying by Greta’s father that has stuck with her through all decisions
    • What she learned by leaving entrepreneurship for working at a company
    • How she moved past the fear associated with emigrating to a new country
    • The job path that led her to meeting Martin and working at URGEO
    • What book has inspired Greta’s mindset and outlook

    In this episode…

    Greta Sanchez’s family moved from Mexico City to Cancun when she was very young. Cancun was where she graduated from university and became an entrepreneur in the family business. It wasn’t until after she left entrepreneurship to work as the operations manager of a hotel that she and her husband decided to move to Canada. They planned for five years but when the confirmation came, the move happened quickly.

    Greta shares how the decision to move to Canada and the very fast transition into their new life up north defined an act of faith in her life. Rather than fearing the unknown or the difficult, Greta has always embraced opportunity and met challenges head-on. She speaks about how faith in a new future can propel you forward in life. 

    In this episode of What CEOs Talk About, host Martin Hunter and Greta Sanchez discuss Greta’s story, from working her way through university to opening another branch of the company business on her own to emigrating to Canada. At every step of her journey, Greta has a positive outlook, one that Martin is grateful for in her work alongside him at URGEO now. This episode instructs us all to examine fear and not let it paralyze us, because faith may just have something better in store.

    Resources mentioned in this episode:

    Resources recommended for CEOs and leaders:

    Sponsor for this podcast...

    This podcast is brought to you by URGEO, Operational excellence in action through the Are you Ready Program!

    Are you READY to free up your time?
    Optimize your Organization?
    Grow revenue and reduce costs?
    Build your leadership team?

    Partnering with organizations like yours, we work with you to implement our proven methodology designed to transform your operations, while providing accurate advice and support for real success.

    Translating strategy into frontline operations, URGEO helps leaders and the people within their organization excel at safe, on-time, on-budget and on-spec delivery. Let’s touch base so we can learn how we can level up your business. Contact us today.

    Think Leadership. Think Female.

    Think Leadership. Think Female.

    Tammy Heermann is an award-winning leadership expert sought out by some of the world’s top companies for her programs that accelerate women’s advancement. In 2021, she published 'Reframe Your Story: Real Talk for Women Who Want to Let Go, Do Less and Be More-Together', urging women to challenge the current narratives reinforced by society, systems, and those of their own making. For over twenty years, she has helped change thousands of mindsets around what it takes to lead, both self and others. While having an impact in the C-suite, nothing makes her happier than pushing up-and-coming leaders to break through organizational and self-imposed barriers to reach their potential. Tammy transforms her audiences with alternating moments of humor and heartache as she shares stories of her own journey from senior consultant to senior vice president. She is a perennial mentor with Women in Communications and Technology and is also addicted to Peloton, Pilates, and perogies. She lives in Toronto with her husband and daughter.

    Here’s a glimpse of what you’ll learn:

    • Tammy Heermann’s leadership development career history
    • How Tammy became inspired to promote the advancement of women
    • Her moment of revelation about wanting to become an entrepreneur
    • Where Canada falls on the gender pay gap scale
    • Why the “think manager, think male” mindset needs to change
    • How the skill of empathy in women is often misinterpreted 
    • What the chapter in Tammy’s book about “rule that meeting” is about
    • How changing mindsets can lead to success and advancement
    • Tammy’s number-one go-to reference book 

    In this episode…

    Tammy Heermann has spent twenty-five years in leadership development, from her start as a software trainer to working with a global consulting firm, before she became a leadership entrepreneur. Tammy’s passion and focus is on empowering women within organizations. She wants women to reframe their power and accelerate their development.

    Tammy explains how 1970s research spurred the stereotype “think manager, think male” which tended to match leadership characteristics with masculine traits. She is on a mission to remove that stereotype and change thinking to “think leadership, think female”. She details how perceptions about women’s traits lead them to tend to be penalized. Such as for their empathy, as an example, but that empathy skill is actually a key strategic crisis management skill.

    In this episode of What CEOs Talk About, host Martin Hunter and Tammy Heermann discuss all the ways in which women’s behavior is seen to undermine their strength, male assertiveness drowns out women’s voices, and how mastering mindset is key to reframing the power imbalance. Tammy shares advice from her book and her research on how women can unlock their potential in this vital episode.

    Resources mentioned in this episode:

    Resources recommended for CEOs and leaders:

    Sponsor for this podcast...

    This podcast is brought to you by URGEO, Operational excellence in action through the Are you Ready Program!

    Are you READY to free up your time?
    Optimize your Organization?
    Grow revenue and reduce costs?
    Build your leadership team?

    Partnering with organizations like yours, we work with you to implement our proven methodology designed to transform your operations, while providing accurate advice and support for real success.

    Translating strategy into frontline operations, URGEO helps leaders and the people within their organization excel at safe, on-time, on-budget and on-spec delivery. Let’s touch base so we can learn how we can level up your business. Contact us today.

    The Science of Hope

    The Science of Hope

    As the president & CEO of Paradigm Corporate Wellness Inc, Lindsay Recknell closes the skill gap for professionals, up-leveling their careers by teaching them the mental health skills they need to know to feel knowledgeable and confident about mental health at work. 

    A CMHA-Certified Psychological Health & Safety Advisor, Lindsay works with Leaders & HR Professionals to give them the language to know what to say about mental health at work, how to help while considering the moral, ethical, and legal considerations and how to make mental health-related decisions in the best interest of the company, their individual teams and, most importantly, themselves.

    She also has a bachelor’s degree in Entrepreneurial Leadership and has started and grown four entrepreneurial businesses in the last 12 years. With 15+ years of experience in facilitation, speaking, leadership development, podcasting, and content creation, Lindsay ensures all content meets her exacting standards and is designed to engage and educate in the most impactful ways possible.

    Here’s a glimpse of what you’ll learn:

    • Why Lindsay is proud to be a third-generation Calgarian
    • What service her business, Paradigm Corporate Wellness, offers
    • The wider definition of mental health and how necessary it is
    • Why Lindsay says that “hope without action is wishing”.
    • The psychology leaders that Lindsay studied under and their philosophies
    • How lack of control leads to feelings of hopelessness
    • How to change thinking to re-discover what can be controlled
    • Advice on how to set habits that lead to mental wellness and hope
    • The books Lindsay is most inspired by

    In this episode…

    Lindsay Recknell is an Expert in Hope and the founder of Paradigm Corporate Wellness Inc. The messages of taking action in hope and workplace mental health education that Lindsay shares on her podcasts - Hope Motivates Action and Mental Health for Leaders - are the insights she brings to the discussion today.

    Lindsay didn’t start her career in the entrepreneurial positive psychology space. Instead, she initially went to school for accounting, switched to HR, and even had a wedding business before she pursued her passion for spreading hope and mental health awareness. Lindsay’s definition of hope is “The future will be better than today by taking action over the things we can control” and it is the action element that separates hope from wishing.

    In this episode of What CEOs Talk About, host Martin Hunter and Lindsay Recknell break down everything that surrounds the science of hope, from positivity and optimism to strategy and setting goals. Lindsay enlightens us on precisely why hope is a science and a strategy and imparts advice on how to pursue and reclaim hope in our own lives. Hope isn’t an idle thing but something that Lindsay believes contributes greatly to mental wellness and goal setting.

    Resources mentioned in this episode:

    Resources recommended for CEOs and leaders:

    Sponsor for this podcast...

    This podcast is brought to you by URGEO, Operational excellence in action through the Are you Ready Program!

    Are you READY to free up your time?
    Optimize your Organization?
    Grow revenue and reduce costs?
    Build your leadership team?

    Partnering with organizations like yours, we work with you to implement our proven methodology designed to transform your operations, while providing accurate advice and support for real success.

    Translating strategy into frontline operations, URGEO helps leaders and the people within their organization excel at safe, on-time, on-budget and on-spec delivery. Let’s touch base so we can learn how we can level up your business. Contact us today.

    I’m Just Here For The Drinks

    I’m Just Here For The Drinks

    Professional bartender Sother Teague is the partner and Beverage Director of Overthrow Hospitality group which includes renowned bitters bar Amor y Amargo and in addition to several other venues, the newly opened Tequila and Mezcal bar Eterea in New York City. He’s also the charismatic co-host of the award-winning show ‘The Speakeasy’ on Heritage Radio Network. He was named Mixologist of the year by Wine Enthusiast Magazine 2019 and has been featured as a cocktail expert in countless outlets including Esquire, The New York Times, New York Magazine, Time Out, BuzzFeed, and more. He has written two books (all on his iPhone as he’s always on the go!) about cocktails and cocktail culture, ‘I'm Just Here For The Drinks’ and ‘Let’s Get Blitzen’ and is currently working on a third.

    Here’s a glimpse of what you’ll learn:

    • Why Sother Teague became a chef
    • When and why Sother moved to the front of house and never moved back
    • The particular allure of bartending in New York
    • All the things Sother expects bartenders to be to their customers
    • The in-depth knowledge the bartenders at Amor Y Amargo possess
    • The difference between simply drinking and having a cultural drinking experience
    • Why trying different drinks is so important to experience
    • The unique aspects of all twelve bars Sother works with through Overthrow
    • How social media has changed the bar industry
    • The why of Sother’s involvement in bitters creation
    • How his book came to be

    In this episode…

    Sother Teague - bartender, Beverage Director of Overthrow Hospitality Group, podcast co-host, cocktail expert, and author - started his career journey as a chef. He was an instructor at the New England Culinary Institute in Montpelier, Vermont for two years at the time when that school was rated the number one culinary school in the country. Sother moved to the front of the house for a friend when he moved to New York, though, and never went back.

    Sother’s background in the culinary arts has informed his bar and cocktail expertise in certain ways. He points out that people would not eat the same food every day, but will try things at different restaurants. Yet they insist on having the same drink over and over. Sother’s attention to cocktail and drink crafting goes hand in hand with trying new things, finding a drink to match your mood, and finding a drink that meets your evening experience. Many of the bars owned by Overthrow have very specific themes and drink menus to curate very considered experiences.  

    In this episode of What CEOs Talk About, host Martin Hunter and guest Sother Teague discuss how bartenders are concierges of their neighborhoods, the emotional connection people seek with experiences and purchases, the importance of ambiance, and how attention to these things create value flow in bars. Sother explains how some of the bitters he created came to be, how social media assists his business, and why he wrote his books. This episode dives into all the best that bars have to offer and shines a light on the pure creativity behind cocktails on offer.

    Resources mentioned in this episode:

    Resources recommended for CEOs and leaders:

    Sponsor for this podcast...

    This podcast is brought to you by URGEO, Operational excellence in action through the Are you Ready Program!

    Are you READY to free up your time?
    Optimize your Organization?
    Grow revenue and reduce costs?
    Build your leadership team?

    Partnering with organizations like yours, we work with you to implement our proven methodology designed to transform your operations, while providing accurate advice and support for real success.

    Translating strategy into frontline operations, URGEO helps leaders and the people within their organization excel at safe, on-time, on-budget and on-spec delivery. Let’s touch base so we can learn how we can level up your business. Contact us today.

    Creating A World of Unlimited Opportunity

    Creating A World of Unlimited Opportunity

    Anthony Mongiello, CEO and Co-Founder of the Bulls and Apes Project (B.A.P.), is an Operations and Technology Leader with almost 20 years of experience driving broad culture change, sharp business intelligence, strategic transformation programs, and technology road mapping. Today, Anthony is transforming the NFT industry with a generative 3D NFT project, the Bulls and Apes Project. As a doxed founder, Anthony sets a new standard for what NFT collectors should expect and demand. With his other two co-founders, Manny Coats and Guillermo Puyol, Anthony is de-risking the NFT buying experience with an industry-changing 6 Month Money-Back Guarantee built right into the smart contract.

    Here’s a glimpse of what you’ll learn:

    • The values Anthony Mongiello’s parents instilled in him
    • Where Anthony worked in the corporate world before launching his business
    • What the Bulls and Apes Project offers
    • The definition of NFTs
    • How blockchain works
    • Why community is so vital to the success of NFTs
    • Why cryptocurrency is viewed as speculative and risky
    • Where Anthony went for trusted advice on NFTs
    • The benefits and education the Bulls and Apes Project offers members
    • Anthony’s advice for entering the crypto space safely

    In this episode…

    Anthony Mongiello, co-founder and CEO of the Bulls and Apes Project, shares not only his corporate journey with Martin but the ins and outs of NFTs. Anthony has a very clear vision for the Bulls and Apes Project and the community aspect of NFTs, something he is keen to communicate to people unsure about NFTs and blockchain overall.  

    From his hard-working and respectful upbringing through to Bulls and Apes, Anthony has no illusions about what matters most to any business: the culture. The community aspect of Web3 spoke to him right away. The Bulls and Apes Project sells NFTs but also opens up an Inner Circle community to members. That community focuses on living your best life and helping people grow health, wealth, relationships, and fulfillment, which Anthony describes as the four pillars. 

    In this episode of What CEOs Talk About, host Martin Hunter and guest Anthony Mongiello dive into the world of NFTs and Anthony breaks down exactly what they are, their value to individuals and in the realm of Web3, and the research he put into stable NFT businesses before launching his own with his partners. Anthony discusses the positive benefits of NFTs as well as some cautionary advice for avoiding the negative aspects of the NFT business space. This episode with Anthony is a great place to get answers to your questions about NFTs.

    Resources mentioned in this episode:

    Resources recommended for CEOs and leaders:

    Sponsor for this podcast...

    This podcast is brought to you by URGEO, Operational excellence in action through the Are you Ready Program!

    Are you READY to free up your time?
    Optimize your Organization?
    Grow revenue and reduce costs?
    Build your leadership team?

    Partnering with organizations like yours, we work with you to implement our proven methodology designed to transform your operations, while providing accurate advice and support for real success.

    Translating strategy into frontline operations, URGEO helps leaders and the people within their organization excel at safe, on-time, on-budget and on-spec delivery. Let’s touch base so we can learn how we can level up your business. Contact us today.

    The Cost of the Closet: How Employers Are Wasting Money By Not Creating 2SLGBTQ+ Inclusive Workspaces

    The Cost of the Closet: How Employers Are Wasting Money By Not Creating 2SLGBTQ+ Inclusive Workspaces

    Michael Bach is the founder of the Canadian Centre for Diversity and Inclusion and the CEO of CCDI Consulting Inc. He is nationally and internationally recognized as a thought leader and subject matter expert in the fields of inclusion, diversity, equity, and accessibility, bringing a vast knowledge of leading practices in a live setting to his work. He is the author of the best-selling and award-winning books ‘Birds of All Feathers: Doing Diversity and Inclusion Right’ and ‘Alphabet Soup: The Essential Guide to LGBTQ2+ Inclusion at Work’.

    Here’s a glimpse of what you’ll learn:

    • Michael Bach’s past as Deputy Chief Diversity Officer for KPMG globally
    • When and why Michael founded CCDI
    • Why LGBTQ+ inclusion is a sound business decision
    • The differences between sex, sexuality, and gender
    • Actions CEOS and leaders can take to make workplaces more inclusive
    • How common language - such as maternity leave - is gendered and exclusive
    • How opposite-sex spouses are the default assumption in a workplace
    • Where behaviors such as homophobia, transphobia, and biophobia stem from
    • The movie Michael found most impactful in his life 

    In this episode…

    Michael Bach, the founder of CCDI and author of ‘Alphabet Soup’, joins the podcast to speak with Martin about LGBTQ+ inclusion in the workplace. Inclusion isn’t just acknowledging that people have different preferences and lives but is giving them psychological safety and a place to belong exactly as they are.

    The differences between equality, diversity, and inclusion are explained by Michael Bach as they relate to the workplace. It is the ability to feel safe at work, safe to live authentically, that is at stake. Michael points out examples such as being asked about opposite-sex spouses as a matter of assumption that chip away such safety, or addressing gatherings with “ladies and gentlemen”. He encourages deeper thought about the language being used.  

    In this episode of What CEOs Talk About, host Martin Hunter and guest Michael Bach have a frank and educational conversation about 2SLGBTQ+ inclusion and how CEOs and leaders must facilitate that. Michael explains the importance of gender-neutral language, the differences between sex terms and gender identity, the learned behaviors of homophobia, and why these issues are important to get right in any workplace.

    Resources mentioned in this episode:

    Resources recommended for CEOs and leaders:

    Sponsor for this podcast...

    This podcast is brought to you by URGEO, Operational excellence in action through the Are you Ready Program!

    Are you READY to free up your time?
    Optimize your Organization?
    Grow revenue and reduce costs?
    Build your leadership team?

    Partnering with organizations like yours, we work with you to implement our proven methodology designed to transform your operations, while providing accurate advice and support for real success.

    Translating strategy into frontline operations, URGEO helps leaders and the people within their organization excel at safe, on-time, on-budget and on-spec delivery. Let’s touch base so we can learn how we can level up your business. Contact us today.

    Not What You Do But How You Do It

    Not What You Do But How You Do It

    Dr. Bill Howatt, founder, and CEO of Howatt HR refers to himself as a behavioral scientist with a keen curiosity for how employees and employers can work together to reduce mental harm and promote mental health in the workplace. He is known internationally and is one of Canada’s top experts in workplace psychological health and safety. Dr. Bill is on the CSA OHS Standards Steering Committee and Chair of the CSA Standard Z1008: Management of Substance-Related Impairment in the Workplace. He is the co-creator of the Psychologically Safe Workplace Awards.

    Here’s a glimpse of what you’ll learn:

    • Dr. Bill Howatt’s personal experience with mental illness
    • The percentage of the population with a mental illness and how many get help
    • Martin’s dyslexia and how that affected his youth 
    • Why Dr. Howatt works toward workplace inclusion for the neurodivergent
    • What Bill means by “positivity toxicity”
    • How implicit bias affects leadership
    • The importance of being a leader who respects employees and considers psychological safety
    • How important it is to have a support system in your life
    • Why caring for yourself is important regardless of status or earnings
    • Who or what is your north star?

    In this episode…

    Dr. Bill Howatt is an expert in workplace mental health. He has an impressive educational background with a BSc, BA, MEd, MSc, Ph.D., EdD, Post Doctorate in Behavioral Science, is the author of over 50 books, and is the founder and CEO of Howatt HR. He candidly speaks about his own mental health, about growing up with ADHD, dyslexia, and anxiety. These challenges have fuelled his drive to address psychological health and safety in the workplace. 

    Dr. Howatt and Martin have a frank discussion about their respective mental health challenges and how they have had to work through them. Dr. Howatt’s work focuses on greater inclusion for employees with mental illness, changing the statistics of how many Canadians feel comfortable approaching employers and how many are supported when they do. He shares statistics and facts about the behavioral aspects of workplaces that negatively impact employees.

    In this episode of What CEOs Talk About, host Martin Hunter and guest Dr. Bill Howatt address the challenges leaders must face in terms of workplace inclusion for psychological safety. Bill Howatt discusses the reality of how morale is built, the conversations CEOs need to have with direct reports, and how companies need to slow down so individuals can take care of themselves. Dr. Howatt’s expansive knowledge and experience give him a clear understanding of what’s at stake for people, employees, and CEOs, and his insight is not to be missed in these stressful times.

    Resources mentioned in this episode:

    Resources recommended for CEOs and leaders:

    Sponsor for this podcast...

    This podcast is brought to you by URGEO, Operational excellence in action through the Are you Ready Program!

    Are you READY to free up your time?
    Optimize your Organization?
    Grow revenue and reduce costs?
    Build your leadership team?

    Partnering with organizations like yours, we work with you to implement our proven methodology designed to transform your operations, while providing accurate advice and support for real success.

    Translating strategy into frontline operations, URGEO helps leaders and the people within their organization excel at safe, on-time, on-budget and on-spec delivery. Let’s touch base so we can learn how we can level up your business. Contact us today.

    Inclusion Tops Diversity

    Inclusion Tops Diversity

    After a decades-long career advising leaders in some of the largest companies in America and beyond, Dr. Gena Cox concluded that the pace of workplace inclusion change was unacceptably slow. She harnessed her organizational psychology and executive coach insights, her understanding of c-suite dynamics, and her personal workplace experiences to write a book, ‘Leading Inclusion’. Her book helps leaders connect unfamiliar dots to drive inclusion from the top of their organizations. Gena asks her clients to remember one simple idea: “Inclusion tops diversity!”

    Here’s a glimpse of what you’ll learn:

    • Gena Cox’s childhood in Barbados before moving to the United States
    • What events spurred Gena to write her book
    • How personal revelations drove her writing
    • What behavioral-based leadership means
    • Why inclusion is more vital than diversity
    • The difference between a passive and an active leader
    • The meaning behind Gena’s acronym REDI
    • Two pieces of terminology Gena uses to describe effective leadership
    • Gena’s thoughts on positive leadership trends moving forward
    • Gena’s favorite chapter in her book ‘Leading Inclusion’

    In this episode…

    Dr. Gena Cox is a corporate advisor and executive coach who recently authored a book titled “Leading Inclusion”. Along with her professional coaching certification, Gena holds a Ph.D. in Industrial and Organizational Psychology. Dr. Cox works to set the standard for building inclusive work environments, the ones everyone deserves.

    The events of 2020 involving Ahmed Arbery, Breonna Taylor, and George Floyd proved a trigger point for Dr. Cox, affecting her profoundly, and leading to the writing of her book. She explains how the book is composed of insights and experiences she’s had for decades, driven by a new desire to work towards solutions to the events engulfing the country. Inclusion, rather than diversity, is what Dr. Cox stresses and she breaks down the differences in the terms. Gena and Martin discuss how much more vital inclusion and belonging are to employee safety and satisfaction in the workplace.

    In this episode of What CEOs Talk About, host Martin Hunter and guest Dr. Gena Cox dive into the insights that formed her book, ‘Leading Inclusion’, and the necessity of leaders who put inclusion over diversity. Their conversation includes experiences around privilege, behavioral-based leadership, and key terminology Dr. Cox uses to explain the foundation of inclusive leadership. This honest and insightful episode with the wonderful Dr. Gena Cox will inspire every leader it reaches.

    Resources mentioned in this episode:

    Recommended resources for CEOs:

    Sponsor For This Podcast

    This podcast is brought to you by URGEO, Operational excellence in action through the Are you Ready Program!

    Are you READY to free up your time?

    Optimize your Organization?

    Grow revenue and reduce costs?

    Build your leadership team?

    Partnering with organizations like yours, we work with you to implement our proven methodology designed to transform your operations, while providing accurate advice and support for real success.

    Translating strategy into frontline operations, URGEO helps leaders and the people within their organization excel at safe, on-time, on-budget and on-spec delivery. Let’s touch base so we can learn how we can level up your business. Contact us today.

    Vertically Integrated. Good or Bad?

    Vertically Integrated. Good or Bad?

    Mike hit the ground running from a young age, steadily working jobs from the first chance he got at 14 years old and making his way through high school with a focus on business and fine art. He then made the move to New York to attend the School of Visual Arts, spending those years freelancing and developing the knowledge and skills that would lead to a Bachelor of Fine Arts in computer art. 

    Countless projects later, the desire came to move away from creating commercial content for others and channel his energy, enthusiasm, and expertise into something more tangible, to build something from the ground up that inspires and empowers people and makes their nights at home special and memorable. Intrigued by the format of wildly popular meal subscription services, Mike—something of a craft cocktail hobbyist himself—drew up the plan that would lead to the founding of Shaker & Spoon. 

    From this moment of conception, all the way through to today, Mike’s long-fostered skills in design, video editing, packaging, branding, networking, and management have found their rightful home at S&S. And after just a few short years, this company—scaled 100% via bootstrapping and having taken on no debt before 2021—had already garnered many corporate partnerships, countless all-star collaborations, an ever-growing subscriber base, and a fiercely dedicated social media community, even before the cocktails-at-home craze of 2020.

    Having overcome a tumultuous childhood amid unrest in the former Soviet Union, Anna Gorovoy’s drive for achievement and self-starting nature emerged quickly upon her family’s move to the US. Her high school’s valedictorian and a graduate of Yale University, she immediately applied her skills in detail-driven design and her love of the written word throughout a series of internships, including at the Metropolitan Museum of Art and the Museum of Modern Art in New York, before an impressive stint designing best-selling books at Macmillan Publishers. 

    Lured away from office life by an exciting chance at entrepreneurship and determined to challenge herself by building something new, Anna stepped into the role of Chief Brand Officer and Co-founder of Shaker & Spoon. Her years in publishing, during which she flexed her creative muscles and trained and mentored new hires, equipped her with a valuable skill set for molding the company’s fun, educational, and approachable brand identity. 

    While Shaker & Spoon’s delicious drinks in a way speak for themselves, it took Anna’s sharp, disciplined eye and cheerful spirit to create a fully cultivated, professional, and trustworthy voice and visual style from day one. And as the company has grown, so too have the teams she leads, now including customer experience, distinct experience (bulk and corporate sales), and all matters of marketing, copy, and content. 

    Here’s a glimpse of what you’ll learn:

    • Mike Milyavsky’s art and entrepreneurial background
    • Anna Gorovoy’s fine art and graphic design background
    • How they created Shaker & Spoon
    • The services they offer through Shaker & Spoon
    • Why they operate on a vertical integration model
    • The production and supply fulfillment challenges in their business
    • The artistry of the cocktails and how that affects ingredient sourcing
    • How award-winning mixologists factor into their company
    • What Mike and Anna have planned for Shaker & Spoon in the future

    In this episode…

    Mike Milyavsky and Anna Gorovoy were born in the same city, in Minsk, Belarus, and both their families emigrated to America when they were young. But the two wouldn’t meet until arts high school in Maryland, Baltimore. They started Shaker & Spoon, their cocktail subscription service, in 2015 based on an entrepreneurial idea of Mike’s.

    Both Mike and Anna were and are artists. Mike pushed his creative expression into the business endeavor while Anna still uses much of her artistic instincts in the brand work. They explain how art still greatly informs Shaker & Spoon and how exactly they combine the artistry with the business side of the company.  

    In this episode of What CEOs Talk About, host Martin Hunter and guests Mike Milyavsky and Anna Gorovoy discuss the technical structure of Shaker & Spoon and how it was built to make it profitable. Mike and Anna explain the demands of sourcing unique ingredients, how the production team expands with seasonal labor, and they speak to the future of pushing Shaker & Spoon farther into the B2B space. The structure of vertical integration and the demands of in-house production are explored in detail in this not-to-be-missed episode.

    Resources mentioned in this episode:

    Recommended resources for CEOs:

    Sponsor For This Podcast

    This podcast is brought to you by URGEO, Operational excellence in action through the Are you Ready Program!

    Are you READY to free up your time?

    Optimize your Organization?

    Grow revenue and reduce costs?

    Build your leadership team?

    Partnering with organizations like yours, we work with you to implement our proven methodology designed to transform your operations, while providing accurate advice and support for real success.

    Translating strategy into frontline operations, URGEO helps leaders and the people within their organization excel at safe, on-time, on-budget and on-spec delivery. Let’s touch base so we can learn how we can level up your business. Contact us today.

    VCs As A CEO

    VCs As A CEO

    Abhishek Garg has more than 17 years of professional experience. More than 12 of those years were with Deloitte in multiple roles across various business and strategy functions that focused on the key business geographies of the US, UK, Canada, and Australia. Abhishek has been famously known as someone who “Gets work (s**t) done”, builds long-lasting interpersonal relations, and engages across multiple and complex business stakeholder groups.

    Abhishek earned his MBA in Marketing and MIS and is a qualified Engineer (in Electronics) who continues to balance these interests by being involved in ongoing conversations with thought and industry leaders, entrepreneurs, and like-minded hustlers.

    Here’s a glimpse of what you’ll learn:

    • How Abhishek moved from engineering to business investments
    • The business niche his company provides private market stakeholders
    • The definitions of a VC, private equity, angel investor, and family office
    • The compliances required in the world of venture capital
    • Why looking at problems as opportunities is part of a growth mindset
    • The differences between fund managers going it alone or as part of a team
    • How the “wartime CEO versus peacetime CEO” analogy fits the industry
    • Positive trends happening today in the investment world
    • Details on the anti-money laundering space

    In this episode…

    Abhishek Garg first qualified as an engineer when he started his career journey but he found his heart lay with business. So he earned his MBA in marketing and MIS before joining the corporate world with Deloitte. The time with Deloitte fuelled his interest in the private market ecosystem and led him to his current company, Capital Net. 

    Abhishek moves through the worlds of private equity, angel investors, and venture capital, and how they require support on their journey through business operations. He speaks to the need to have a balance between the mathematics and science of the industry with the artful side of leadership, relationship building, and oversight on a large scale.

    In this episode of What CEOs Talk About, host Martin Hunter and guest Abhishek Garg discuss the current positive trends in the investment landscape and the areas which are darker and need improvement. They address collaboration and values and how those ideals need to be worked into innovation to succeed for stakeholders. The world of VCs and investment funds is opened up in an enlightening conversation with Abhishek Garg, one not to be missed.

    Resources mentioned in this episode:

    Resources recommended for CEOs and leaders:

    Sponsor for this podcast...

    This podcast is brought to you by URGEO, Operational excellence in action through the Are you Ready Program!

    Are you READY to free up your time?
    Optimize your Organization?
    Grow revenue and reduce costs?
    Build your leadership team?

    Partnering with organizations like yours, we work with you to implement our proven methodology designed to transform your operations, while providing accurate advice and support for real success.

    Translating strategy into frontline operations, URGEO helps leaders and the people within their organization excel at safe, on-time, on-budget and on-spec delivery. Let’s touch base so we can learn how we can level up your business. Contact us today.

    Build the Brand

    Build the Brand

    Born and raised in Arizona, Dave Dickert sharpened his operational skills in the restaurant industry for 15 years in Southern California prior to co-founding Branded Bills in 2016. He is driven by a passion for building companies that leave a memorable experience with the customer, and by the unique opportunity to build a brand that is disrupting the standards of premium customized apparel. 

    Dave is an avid traveler and outdoorsman and best enjoys these activities alongside his wife and two young kiddos.

    Here’s a glimpse of what you’ll learn:

    • How Dave Dickert and three friends built Branded Bills
    • Reasons why Dave was looking to leave the restaurant industry
    • How the four co-owners share the business and divide roles
    • Why making conscious decisions about your brand matters
    • The power saying “no” has to define your brand
    • The key ingredients for customer satisfaction and retention
    • Why equal care must be taken to retain employees
    • Martin’s advice on business continuity
    • How Dave protects his family time from too much work takeover

    In this episode…

    Dave Dickert emerged from the restaurant industry to be one of four co-founders of the company Branded Bills. The four friends have managed to retain co-ownership while building a successful brand for seven years now, a true testament to cooperation. Dave shares some of the reasons for that success with Martin.

    A key factor in their business growth was that every one of the four friends naturally fell into a role they felt strong in, there were no “let’s draw straws for CEO” moments. They each play to their strengths. Importantly, they also understand exactly what the business is within the headwear industry, and what it isn’t. Dave breaks down exactly what is so powerful and necessary about saying no.

    In this episode of What CEOs Talk About, host Martin Hunter and guest Dave Dickert discuss the often hard lessons Dave learned in the restaurant industry, why checking yourself and your role along the way is important to do, and why Dave believes that building a brand goes hand in hand with experiential purchases. They address what customer retention looks like, the importance of quality, and balancing fatherhood with business. Building your brand reflects your values and the choices you make about serving your customers, and Dave has valuable insight to share.

    Resources mentioned in this episode:

    Resources recommended for CEOs and leaders:

    Sponsor for this podcast...

    This podcast is brought to you by URGEO, Operational excellence in action through the Are you Ready Program!

    Are you READY to free up your time?
    Optimize your Organization?
    Grow revenue and reduce costs?
    Build your leadership team?

    Partnering with organizations like yours, we work with you to implement our proven methodology designed to transform your operations, while providing accurate advice and support for real success.

    Translating strategy into frontline operations, URGEO helps leaders and the people within their organization excel at safe, on-time, on-budget and on-spec delivery. Let’s touch base so we can learn how we can level up your business. Contact us today.

    Bosses Suck. It's Time to be a Leader

    Bosses Suck. It's Time to be a Leader

    One of Ken’s clients gave him the title “Facilitator of Thinking Differently”, and he’s proudly hung onto it ever since. Ken helps companies achieve exceptional performance by leveraging their organizational culture. Thinking Differently began in Ken’s first career as one of Canada’s most successful playwrights, directors, and festival programmers. In the world of theatre, fostering a culture of teamwork is the key to success. You must take a diverse group of self-employed contractors (actors) align them to a single vision (the play) and meet a date-certain deadline (opening night) with limited resources (public arts funding). These lessons are the same, no matter the industry.

    The unique combination of an artist, entrepreneur, and high-performance coach gives Ken a unique perspective on what makes groups great.

    As the “Leadership Champ” Russell helps leaders EXCITE their teams about their work. He believes that every leader has the potential to improve individual and team performance in the workplace. However, during his work with leaders over 30 years across a range of businesses, Russell has found that there is one particular challenge that holds them back - being able to have difficult conversations with team members, co-workers, or even their boss.  

    Russell uses live actors in a stop/start forum theatre for a business approach and a combination of dynamic experiential learning techniques to allow people the opportunity to practice their skills in a safe environment that they can then implement back in the workplace. 

    He is an Internationally Certified Trainer, Leadership Coach, and Conference Speaker with a Master's Degree in Human Resource Management. Russell has a passion for developing Leaders including those transitioning into Management roles, by building their capability and confidence using a blend of simulations, dynamic experiential learning, and workplace coaching. He is a Master Facilitator for Bluegem Learning’s groundbreaking “Leadership Success” workshop series, co-author of the book 'I Need To F***ing Talk To You - The Art of Navigating Difficult Workplace Conversations', and co-host of the podcast 'I Need To F***ing Talk To You'. 

    He has a proven track record over the past 30 years of success internationally in HR and Operations Management, in a wide range of organizational cultures including small, medium, and large enterprises including construction, engineering, manufacturing, hospitality, law enforcement, local and national government, non-profits.

    Here’s a glimpse of what you’ll learn:

    • Russell Stratton’s varied career history
    • Ken Cameron’s very different career history
    • How Ken’s former career as a playwright and administrator contributes to his current work
    • The need to be known as a great leader, not a terrible boss
    • Where a lack of good communication comes from
    • How to reframe feedback so it’s well received
    • What incremental feedback means in a workplace
    • Why Ken recommends “management by walking around”
    • Why culture is as important as leadership and how the two fit together
    • How Russell presents their training sessions so people embrace involvement
    • The benefits of learning to communicate well and practice that with your team

    In this episode…

    Ken Cameron and Russell Stratton come from very different life and work backgrounds, but when they met a strong bond of personal and business friendship was born. Russell’s background in UK customer service and leadership training for law enforcement and Inland Revenue is very different from Ken’s background as a prominent playwright and theatre administrator, yet both work together seamlessly to form a motivational team.

    Ken and Russell are passionate about creating exceptional leaders and leaving behind bad bosses and toxic workplaces. They emphasize that learning how to communicate directly and frequently with everyone on staff is one of the keys to great culture and effective leadership. People are afraid to address issues directly. Ken and Russell tackle this fear in their training sessions and in their book called “I Need To F***ing Talk To You”.

    In this episode of What CEOs Talk About, host Martin Hunter and guests Ken Cameron and Russell Stratton discuss the pitfalls of settling for ordinary leadership, how leadership can elevate the mundane to a cultural level, and how learning the art of effective feedback can change workplaces for the better. They describe the use of actors in their training sessions and illustrate how practice in such a safe environment prepares attendees to address such conversations in real life. Don’t miss Ken and Russell’s informed and invaluable insights on leadership and elevating communication in your organization. 

    Resources mentioned in this episode:

    Resources recommended for CEOs and leaders:

    Sponsor for this podcast...

    This podcast is brought to you by URGEO, Operational excellence in action through the Are you Ready Program!

    Are you READY to free up your time?
    Optimize your Organization?
    Grow revenue and reduce costs?
    Build your leadership team?

    Partnering with organizations like yours, we work with you to implement our proven methodology designed to transform your operations, while providing accurate advice and support for real success.

    Translating strategy into frontline operations, URGEO helps leaders and the people within their organization excel at safe, on-time, on-budget and on-spec delivery. Let’s touch base so we can learn how we can level up your business. Contact us today.

    How We Do Good Business, Not Nice Business

    How We Do Good Business, Not Nice Business

    Andrea Spiegel is an operations and management consultant based in Vancouver, BC, with 15 years of experience in leadership management spanning multiple industries, including entertainment, wellness, service, trades, and manufacturing. She enjoys working with visionary founders, helping them define long-term goals, identify gaps in current systems, and map out tangible strategies for sustainable growth. One of Andrea’s greatest passions is bringing order to chaos and witnessing the freedom her clients feel as their business becomes aligned with their vision. When she is not strategizing with clients, you might find Andrea engaging with her community in one of her favorite not-for-profit organizations or skiing Whistler with her family.

    Here’s a glimpse of what you’ll learn:

    • Some of the favorite job titles Andrea Spiegel has been called
    • What Andrea learned from the LA film industry
    • Why she left entertainment to work in yoga
    • Andrea’s thoughts on maternity leave and women’s careers
    • The beauty and challenge of working in a smaller company
    • Why she was drawn to yoga after LA
    • What she means by doing “good” business versus “nice” business
    • Where leaders need to place their priorities
    • What specific thing she learned from Kevin Lang that Andrea values
    • The value of process when coupled with innovative thinking and what people need to be successful

    In this episode…

    Andrea Spiegel took what she calls a “not straight pathway” to her current career at URGEO. Born in Calgary, AB, she first moved to LA to work at a literary agency in the film industry. From there she moved up to Vancouver, BC, to work in yoga. She started teaching at YYoga and went on to become the Regional Operations Manager. After her maternity leave, she went to the lighting design company McCormick Studio which is where she was introduced to Martin as a mentor. And that led her to URGEO.

    The through line in all Andrea’s career moves is a love of creative industries and her ability to create very elegant systems that allow people to be creative. She also realized that many things that appear definitive are actually negotiable, that companies are composed of people whose decisions can be questioned by the curious and confident. What Andrea also saw was the inversion of performance management: instead of caring about the performance of the people being managed, the care was about the performance of a manager. She took these things to heart.

    In this episode of What CEOs Talk About, host Martin Hunter and guest Andrea Spiegel discuss leadership and managing people, the value of redirection over criticism, and how the best process is developed with the people using it in mind. Andrea is clear that the value of elegant systems is not simply efficiency and revenue, but that people can work in them. She wants CEOs and entrepreneurs to be able to get back to doing the thing they started the business to do, instead of spending all their time doing the business.

    Resources mentioned in this episode:

    Resources recommended for CEOs and leaders:

    Sponsor for this podcast...

    This podcast is brought to you by URGEO, Operational excellence in action through the Are you Ready Program!

    Are you READY to free up your time?
    Optimize your Organization?
    Grow revenue and reduce costs?
    Build your leadership team?

    Partnering with organizations like yours, we work with you to implement our proven methodology designed to transform your operations, while providing accurate advice and support for real success.

    Translating strategy into frontline operations, URGEO helps leaders and the people within their organization excel at safe, on-time, on-budget and on-spec delivery. Let’s touch base so we can learn how we can level up your business. Contact us today.

    David Vs Goliath

    David Vs Goliath

    Igor Gasanov was born in Belarus and traveled to America at the age of 3 in search of a better life. He has always had an entrepreneurial spirit for as long as he can remember. With a passion for helping brands grow, Igor has successfully invested in and led companies in the consumer and financial services industry, such as Canon Cigars and Life Capital. 

    In 2020, Igor saw an opportunity to bring his consumer and financial service expertise together and co-founded BOND, a price comparison site for auto and homeowners insurance. With his pulse on the volatile insurance industry, he is working to set a new standard for the industry overall, starting with the customer experience. With Igor at the helm, BOND has successful partners with all of the major insurance brands to provide customers with instant quotes.

    Here’s a glimpse of what you’ll learn:

    • How Igor Gasanov’s mother has inspired him
    • What his first entrepreneurial endeavor was
    • How Igor persevered in cold calling despite setbacks
    • What thinking outside the box really looks like
    • Why honesty has been the best policy for Igor
    • The piece of advice Igor’s mother gave him that drove him
    • What it is that BOND offers within the insurance industry
    • What set Igor and BOND apart enough that corporations would work with him
    • The ins and outs of insurance
    • Why Igor and BOND embody Martin’s theory of transactional versus transformational

    In this episode…

    Igor Gasanov says that from a young age he was always motivated to be a problem solver. He credits his mother for believing in him and supporting the ideas that led him away from school and into entrepreneurial ventures. What he learned by pounding the pavement, cold calling for customers, and convincing institutions to believe in his business taught him to think outside the box and go the extra mile for customers.

    Igor’s mindset is to be different, to not do what everybody else is doing. He started his company, BOND, by being very honest with customers, and by telling them exactly how insurance would work. Though he began to question this process at first, when customers would walk away, he realized the value in his principles when those same customers would return and thank him for his honesty. 

    In this episode of What CEOs Talk About, host Martin Hunter and guest Igor Gasanov break down exactly what BOND does in the world of insurance and how they are customer-focused. Igor explains the nuances of the insurance world and how it operates. He chose the show’s title because his company is a small differently-thinking little business in a world of corporate giants. But he is proving that putting customers first and having an inclusive, supportive place for employees to work does make all the difference.

    Resources mentioned in this episode:

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    Optimize your Organization?
    Grow revenue and reduce costs?
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    Partnering with organizations like yours, we work with you to implement our proven methodology designed to transform your operations, while providing accurate advice and support for real success.

    Translating strategy into frontline operations, URGEO helps leaders and the people within their organization excel at safe, on-time, on-budget and on-spec delivery. Let’s touch base so we can learn how we can level up your business. Contact us today.

    Accelerating Sustainable Leadership

    Accelerating Sustainable Leadership

    Clarke Murphy is a leadership expert who advises the world's top companies on leadership strategies that fuel profitable growth and value for all stakeholders. Known for his authenticity and integrity, he is a trusted advisor on issues of diversity, sustainability, board formation, and succession. He has particular expertise in helping boards include sustainable competencies and track records in multi-year CEO succession processes.

    As the former CEO of Russell Reynolds from 2011-2021, he spearheaded a purpose-driven approach to business and led the firm through its greatest period of growth.

    In his new book, ‘Sustainable Leadership: Lessons of Vision, Courage, and Grit from the CEOs Who Dared to Build a Better World,’ Clarke tells the stories of dynamic business executives who are using their position to solve the most complex social and economic challenges of our time. Since 2021, Clarke has co-hosted the Redefiners podcast, interviewing courageous leaders who are redefining their organizations—and themselves—to deliver extraordinary results.

    He is a regular speaker at business schools and headline leadership events, including the United Nations Global Compact Leaders' Summit and the World Economic Forum's Sustainable Development Impact Summit. His insights have also been featured in The Wall Street Journal, Bloomberg, the Economist, and Financial Times.

    Before joining Russell Reynolds in 1988, Clarke was a commercial banking officer at Manufacturers Hanover Trust Company (now part of JPMorgan Chase) in New York.

    Here’s a glimpse of what you’ll learn:

    • What Clarke Murphy’s youthful dream was (and how many times he’s done it)
    • How his recruitment by Russ Reynolds led to a prosperous career
    • What Russell Reynolds does
    • What the OODA Loop is
    • The inspiration behind Clarke’s book ‘Sustainable Leadership’
    • How the book is laid out with practical takeaways in every chapter
    • How Clarke defines sustainability
    • Why LQ is the new important measure of corporate transformation, over IQ or EQ
    • Martin’s four key components for leaders
    • What are ecosystems are defined as among industries
    • Why Clarke recommends reading about Ernest Shackleton

    In this episode…

    Clarke Murphy has worked with Russell Reynolds Associates in various capacities for the bulk of his career, through different roles and countries, and currently serves on the Board and as Leadership Advisor, focused mostly on succession or governance issues and the sustainable competencies of executives. This inspired Clarke’s recently written book, titled ‘Sustainable Leadership: Lessons of Vision, Courage, and Grit from the CEOs Who Dared to Build a Better World’.

    Clarke Murphy says the most satisfying thing about his job, for him, is twofold: one, watching leaders make an enormous difference, and two, seeing a bright young star become a partner in the firm. He shares exactly what it is that he looks for in leadership, the skills that he sees as the most valuable, and also the traits that will incline a leader towards sustainability.

    In this episode of What CEOs Talk About, host Martin Hunter and guest Clarke Murphy define exactly what sustainability means and how it can be applied at a corporate level. Clarke explains the behavioral attributes that define successful sustainable leaders and pinpoints what he believes is the top quality they should possess. He and Martin discuss curiosity, LQ, specific chapters in Clarke’s book, and how to define your own leadership. This episode shines a light on how to be successful and sustainable with brilliant insights from Clarke Murphy. 

    Resources mentioned in this episode:

    Sponsor for this podcast...

    This podcast is brought to you by URGEO, Operational excellence in action through the Are you Ready Program!

    https://www.urgeo.com/

    Are you READY to free up your time?

    Optimize your Organization?

    Grow revenue and reduce costs?

    Build your leadership team?

    Partnering with organizations like yours, we work with you to implement our proven methodology designed to transform your operations, while providing accurate advice and support for real success.

    Translating strategy into frontline operations, URGEO helps leaders and the people within their organization excel at safe, on-time, on-budget and on-spec delivery. Let’s touch base so we can learn how we can level up your business. Contact us today: https://www.urgeo.com/contact

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