Harrison interviews Jill Dignan about the importance of emotional intelligence, empathy, and sense of humor in the workplace and how to hire for it.
1. Can you define emotional intelligence and empathy?
2, Why are emotional intelligence, empathy, and sense of humor important in today’s workforce? How do they impact work performance?
3. What does emotional intelligence, empathy and sense of humor look like in the workplace?
4. How can companies hire for emotional intelligence, empathy, and sense of humor?
5. Are emotional intelligence, empathy, and sense of humor genetic or learned traits? How can companies develop and improve these traits in their current employees?
Find Jill Dignan on LinkedIn and on Medium.
Find Harrison Kim at Pavestep at harrison.kim@pavestep.com. To be featured on Working with People by Pavestep, email Chiara Toselli at chiara.toselli@pavestep.com.
If you enjoyed this podcast episode, you may also enjoy Episode #67: Recruiting and interviewing the best talent for the opening.
Recorded December 2020.
Support the show