9x9

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Hay4Days – Tim or Jim -– tiktok 19,600

Dumas/Stinnett Texas – North of Amarillo – Texas Pan Handle

Are you a farmer?

Does he farm with family? – have a family?

The Hay – Baling business

            Run terragators both Big “A” style and floater style – Why? Who’s idea? Do it yourself? What did it cost?

            Bale large squares and even larger round bales (9x9) – how do you move them? Custom netwrap? Weight?

Does the single front tire cause issues while baling?

            Bale grinding business too

How many bales in a year?

            Hard to find help?

            How far do you travel?

            Do you mow/cut also?

                        What’s the Vogel custom built swather?

                        What all crops do they handle?

Weather in their area this year?

Why get started on Tiktok? – has it helped with any business?

Are they on other platforms?

Start – Bench – Cut from the team

In the cab (hot lunch, cold drink, shop rags)

Weather (wind, heat, humidity)

Nice meal (Steak, Pork Chop, Stuffed Chicken Breast)

Utensil (knife, fork, spoon)

What’s the best advice you’ve ever been given?

What makes a brand meaningful? We sought to answer this question in our recent report, Nine by Nine: 81 Brands Changing Our World. In this episode, Part 2 of 2, we sit down and reflect on the report and the categories included.

See Part 1: Episode 165: What Makes A Brand Meaningful?

Purpose Driven Brands

• Purpose driven brands are focused on having alignment with their worldview. They state a purpose behind their brand and provide that to their customers. They make it clear what kind of world they want to build and are actively working to achieve that world.
• For these consumers, they base their purchasing on their lens through which they see their world, which is especially true for Gen Z and millennials.
• CEO and co-founder of Good On You says in the report that “It just goes back to having a core purpose and a core connection to the person that your brand is intended to serve and the problem that your brand is intending to solve.”
• REI is number one on our list because they’re doing so much more than just sustainability and ecology - even if they are a retailer and not a DTC brand.
• Bowery Farming is on the list - they do indoor farming without pesticides. Bowery Farming is tech centric and tech forward, using less water and producing more food in a more sustainable way.
• Sunday, who was recently on the podcast, gives a better understanding of home and garden from a philosophical perspective.

Late Stage Retail

• As retail has developed, we’ve seen more companies move to capture attention through subversive techniques, FOMO, etc. for conversion rate optimization.
• From the report: “These retail heroes are seeking to uplift underserved communities, create and market sustainable products, pay their employees a living wage and treat their suppliers ethically and fairly. They’re the founders of numerous DTC brands who are focusing on sustainable and ethical products, B Corp certified companies and even members of the Business Roundtable, which recently redefined the purpose of a corporation that speaks directly to our Future Commerce values.”
• Patagonia is at the top of this list for many reasons - they have stood against the encroachment of federal property on native lands, they’ve stood for Black Lives Matter, and they’ve led the movement of countercultural anti Black Friday events.
• This category is all about doing right by all people all the way across the board - even to your own detriment.
• After releasing the report, Everlane has undergone heavy criticism because of their practices - which in rethinking our list, they should not be included.

Audience First

• This category belongs to those brands who create an audience and then market products, goods, or services to them - like Kanye and Yeezy, Emily Weiss and Glossier, Virgil Abloh and Off-White, Ryan Kaji and Ryan’s World, Marie Kondo, and of course, five different Jenner/Kardashian brands.
• Joanna Gaines and Magnolia stands out - truly leading with content and then taking the steps to give their audience ways to buy in.

Local Heroes

• Chick-Fil-A tops this list. We wanted to cover more than just venture-backed or private equity backed brands. Chick-Fil-A, as a franchise model, has a great record in investing into its local communities. They’ve given an incredible amount of money back towards COVID relief.
• Ace Hardware is another on this list, allowing for local ownership just as much as Chick-Fil-A.
• Thistle Farms, with Becca Stevens, have created a brand carried in a lot of retailers including Whole Foods. Thistle Farms creates products that give work to survivors of abuse, having a 100% female employee base.
• Costco made the list for being a pioneer in wages and supporting their local communities.

100 Club

• These businesses are defined as having raised no outside capital in exchange for giving up an ownership stake in the business. These businesses are on the long path to prominence.
• Many businesses in this category have been on our podcast, including - Industry West’s CMO Ian Leslie, Frank & Eileen’s Founder Audrey McLoghlin, and Farm Girl Flowers’s CEO and Founder Christina Stembel.
• “The 100 Club has the ability to stick to the core tenets of your brand and not sacrifice them for a bunch of suits.” - Brian Lange

Links

• Check out our Nine by Nine report: 81 Brands Changing Our World
• See our webinar with Klaviyo on Nine by Nine: 81 Brands Changing Modern eCommerce
• Check out where our Nine by Nine report was featured:
• GQ: Not So Vain: C.A.R.L.Y.s Love Crocs, Memes and Social Justice
• Adweek: These 81 Brands Are Shaping the Future of Commerce
• Business Insider: Meet the ‘Carlys’: The meme-loving young shoppers who ‘can’t afford real life yet’ - but will soon enjoy the biggest cohort of spenders in the US
• Morning Brew: Meet CARLY: Gen Z’s New, Socially Conscious Shopper
• Independent Retailer: Meet The New Customer Demographic: C.A.R.L.Y.
• Women’s Wear Daily: New Report Asks What Makes a Brand Meaningful?
• Sourcing Journal: New Cohort of Young Consumers Values An Iconic Brand Aesthetic

If you have any comments or questions about this episode, you can reach out to us at hello@futurecommerce.fm or any of our social channels. We love hearing from our listeners!

‍

Listen to Part 1 of the Nine by Nine Retrospect here

What makes a brand meaningful? We sought to answer this question in our recent report, Nine by Nine: 81 Brands Changing Our World. In this episode, we sit down and reflect on the report and the categories included, and even talk about what is coming up in Part Two.

Nine by Nine: What Is It and How Was It Received?

• Nine by Nine is our report that asks the question “What makes a brand meaningful?” Spoiler alert: There are nine answers! Nine categories and nine brands that exemplify those nine answers.
• The report was sponsored by Klaviyo - they made the report possible and lent a lot of creative energy into making it.
• 9x9 was our first time being featured in GQ, Women’s Wear Daily, Sourcing Journal, Adweek, Morning Brew, Market Insiders, Business Insiders.
• Nine trends, nine answers to “What makes a brand meaningful?”:
• Community Driven
• New Luxury
• Hundred Club
• Prime Challengers
• Audience First
• Purpose Driven
• CARLY (Can’t Afford Real Life Yet)
• Late Stage Retail (or Anti Late Stage Retail)
• Local Heroes

The Proposal of Nine by Nine: Why?

• The things that consumers value most about a brand differ, depending on what stage of life they’re in, what their income is, and many other factors. So in order to answer “What makes a brand meaningful?” we have to answer “What is a brand?”
• Sucharita Kodali, who has been on the show many times, said that a brand is a promise. What makes a brand meaningful is when the brand fulfills that promise and the value they’re providing helps a business or consumer in a specific way - for instance, with Prime Challengers, helping businesses/consumers part ways with Amazon.
• “This report is for a brand operator who is trying to take in the entire total landscape of everything that’s happening in eCommerce, retail, direct to consumer, and everything that’s digitally enabled in the retail environment. What is meaningful to a consumer? It depends on who the consumer is.” - Phillip Jackson
• We didn’t want to just create another list of brands. We have created a system with weighted rubrics within each category, and our scoring system is open to view. On top of this, we received our information from many different angles of different types of operators.

Prime Challengers

• Amazon comes up in a lot of conversations about retail. Aman Advani, on Merchant to Merchant, said that there are a lot of brands who stand for more than transactional commerce and that the spirit of that is moving away.
• “We’re moving into a world that’s more soulful. We’re moving away from transactional commerce as a culture and brands need to stand for something bigger. Rather than calling out Amazon directly, there’s a deepening and a hunger from the consumer to have a better experience… the brands that are noted on Prime Challengers help accomplish that.” - Phillip Jackson
• Target and Shipt come in at number one - because they are using a much more targeted brand strategy, playing by the D2C playbook, and have a more community centric model versus Amazon’s top down approach.

New Luxury

• To understand New Luxury, we have to define Old Luxury: exclusivity, quality, ‘white glove’ brands.
• New Luxury is about current times, being in the know, and information. New Luxury is tied to drop brands - knowing when the drop is happening, knowing the right people, being involved in the right thought processes and cultures, and understanding ‘hype’ cycles.
• Everyone is a retailer. StockX is our number one, which some would be surprised to see: “Just because something is resale doesn’t mean it’s not luxury.” - Brian Lange
• New Luxury is about discovery - an introduction and orientation to an elevated experience: “Aêsop is helping a millennial man discover gender neutral skin care and self care. Lord Jone is introducing CBD to the upper middle class. Haus is introducing aperitif culture to millennials.” - Phillip Jackson

C.A.R.L.Y.

• CARLY is a consumer psychographic from the acronym “Can’t Afford Real Life Yet,” that might be Gen Z but not necessarily constrained to it. It depends on sharing expenses with other people - and the way CARLY spends its money is deeply personal and considers every purchase very highly.
• “Starface is interesting in that it’s taken skincare - and where skincare in the past would be used to conceal the blemishes you have, Starface celebrates them and draws attention to them rather than drawing attention away from them.” - Philip Jackson
• Starface resonates with the CARLY ideal of seeing the world as fundamentally flawed and celebrating those flaws for the sake of authenticity.

Community Driven

• These brands aren’t only prioritizing their relationship with their customer, but their customer’s relationships with each other - giving them the space and environments and safety of being able to embed themselves with each other.
• Peloton is at the top of this list because they’ve done a great job of building a ‘tribe’ that can relate and connect their consumers with each other.
• These brands have the ability to make and survive missteps because of their community support.

Listen to Part 2 of this episode: Episode 168: Rethinking Everlane on the Nine by Nine Report. 

Links

• Check out our Nine by Nine report: 81 Brands Changing Our World
• Phillip’s original article on C.A.R.L.Y.: Insiders #018
• See our webinar with Klaviyo on Nine by Nine: 81 Brands Changing Modern eCommerce
• Check out where our Nine by Nine report was featured:
• GQ: Not So Vain: C.A.R.L.Y.s Love Crocs, Memes and Social Justice
• Adweek: These 81 Brands Are Shaping the Future of Commerce
• Business Insider: Meet the ‘Carlys’: The meme-loving young shoppers who ‘can’t afford real life yet’ - but will soon enjoy the biggest cohort of spenders in the US
• Morning Brew: Meet CARLY: Gen Z’s New, Socially Conscious Shopper
• Independent Retailer: Meet The New Customer Demographic: C.A.R.L.Y.
• Women’s Wear Daily: New Report Asks What Makes a Brand Meaningful?
• Sourcing Journal: New Cohort of Young Consumers Values An Iconic Brand Aesthetic

If you have any comments or questions about this episode, you can reach out to us at hello@futurecommerce.fm or any of our social channels. We love hearing from our listeners!