b2b-saas

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Complete guide to writing original and unique long-form blogs that entice your readers to stay, and convert. Steal the best tips from the greatest writers.
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- Why you should publish long-form blogs - Complete guide to creating long-form blogs that ranks - What the best writers have to say - I answer your questions

This story was originally published on HackerNoon at: https://hackernoon.com/attention-b2b-saas-founders-start-tracking-these-metrics-from-day-one.
Explanation in simple terms: how to measure five key metrics for B2B SaaS startups — CAC, CLV, MRR, CCR, and NPS — and how to use the insights
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For B2B SaaS startups, these metrics are crucial from day one: CAC (Customer Acquisition Cost): Measures how much it costs to acquire a customer, crucial for budget allocation and identifying effective marketing channels. CLV (Customer Lifetime Value): Gauges the total value a customer brings over their engagement, emphasizing the importance of retaining loyal customers. MRR (Monthly Recurring Revenue): Reflects predictable income from subscription-based customers, influencing investor interest and showcasing financial stability. CCR (Customer Churn Rate): Indicates the percentage of customers discontinuing services, highlighting the need for robust retention strategies. NPS (Net Promoter Score): Measures customer satisfaction and loyalty, offering insights for product improvement and enhancing customer experience.