The Care Home Awards are benchmarks for innovation and excellence and the closing date for the 2024 Awards is the end of January.

Listen to our short podcast interview with commercial director Helen Warrilow, development director Matt MacNamara and event manager Rose Freeman as they discuss this year's awards for CHM publishing editor Steve Hemsley.
Find out:

• Why it's not too late to enter
• How the Care Home Awards team can help you with last minute entries
• Why you care home's positive stories should be told
• The positive impact of Awards on a care home's reputation and its workforce
• How to celebrate with others at the Awards Lunch and ceremony in May.

Tune into all our industry-leading podcasts here.

Care Home Management is the UK's leading media brand for care home providers and managers.

With recruitment and retention an on-going challenge, care homes often need to sponsor foreign workers.

However, it is important that they follow the rules and do not breach the terms of a sponsor licence.

In this special podcast Sundeep Rathod, partner Head of Immigration at law firm Edwin Coe LLP, guides care homes through the process.

• What are a care home's sponsorship and compliance obligations 
• Why care homes must read the Home Office guidance
• Avoiding breaches and what to do when there is a breach
• Integrating sponsorship within existing HR practices

This is a must listen for any care home provider looking to sponsor foreign workers.

Tune into all our podcasts here.

Care Home Management is the UK's leading media brand for care home providers and managers.

In our latest podcast looking at care home digital transformation our expert panel discusses:

• The future of care home telephone systems
• Modern digital call handling
• How using live chat and messaging apps saves time
• Retaining the personal touch
• The modernisation of care record keeping
• What is still not working when it comes to digital solutions

Join our experts Ted Mellor from Sage, Katie Thorn from Digital Social Care, Lauren Williams from Moneypenny and Jon Anderton from Cambridge Telecom.

Podcast hosted by Alan Rustad.

Podcast sponsored by Rotacloud.

Tune into all our podcasts here.

Care Home Management is the UK's leading media brand for care home providers and managers.

Christie &  Co's analysis of the UK care home market reveals that the number of deals  are at a 14 year high, significantly rebounding from the two years of rather subdued market activity.

In our latest special industry-leading podcast we are joined by regional directors Lee Howard and Rob Kinsman to discuss what will drive the buying and selling of care homes in 2023.

Podcast hosted by Steve Hemsley.

Tune in to all our podcasts here.

Care Home Management is the UK's leading media brand for care home providers and managers.

We are delighted to chat with CoolCare on another special supplier podcast.
 
We discover how care homes are saving money and time by using administration software to help them through the cost of living crisis.

Managing director Fiona Hale and sales manager Iain Corrigan explain how using an admin and workforce management system can save money and time.

They discuss:

• How better rostering can reduce agency costs and boost staff morale
• How technology can provide employees with more certainty over the shifts they want and need
• How going digital frees up managers' time to spend on more meaningful tasks - such as talking to their team

Tune into the podcast here for more tips on how to save money and boost staff engagement during the cost of living crisis.

Podcast hosted by Steve Hemsley.

For all of our industry-leading podcasts click here.

Care Home Management is the UK's leading media brand for care home providers and managers.

As the cost of living crisis starts to bite, we bring together industry experts to share their tips and advice to help care homes save money and time.

They discuss:

• Top tips around how to save money and time on staffing
• The use of volunteers 
• Asking everyone in the care home for money saving ideas
• How to find energy saving solutions in the care home
• Advice on improving food procurement and the catering operation
• Why connecting devices and equipment helps to manage usage more accurately
• The need to improve training so employees know how to save money where they can in areas such as laundry
• Why care homes must be on aware of how inefficient some equipment may be, such as the care home boiler

Join our experts: Mark McCarthy from Zupa, Rachael Venditti at Allmanhall and Christina Larkin at JLA.

Podcast hosted by Alan Rustad and sponsored by Rotacloud.

Care Home Management is the UK's leading media brand for care home providers and managers.

Care homes must take their online reputation seriously.

Hear some top tips on how to deal with online reviews from experts Reputation on this special Care Home Management magazine podcast.

Good and bad online reviews must be responded to in a timely manner, and difficult conversations taken offline.

A robust strategy around dealing with online reviews will help a care home business by boosting occupancy and employee morale.

Listen to all our industry-leading podcasts here.

Care Home Management is the UK's leading media brand for care home providers and managers.

Care providers need advice and support when there is - or could be - an inquest into a death at a care home.

This is a specialist area, and law firm Mills & Reeve helps providers through the inquest process to protect the care home and its long-term reputation.

Tune into our special podcast featuring Mills & Reeve partner Chris Gough and principal associate Ruth Minnis. 

They discuss:

• Having the right insurance
• Working with medical experts and the coroner
• How evidence is reviewed.

Tune into all our podcasts here.

Care Home Management is the UK's leading media brand for care home providers and managers.

In our special podcast, The Care Home Interiors Company's managing  director Kerry Southern-Reason talks about how design does not have to change radically following the pandemic.

Instead, she says, care homes should look for quick wins to keep everyone safe and keep energy costs down.

Care Home Management is the UK's leading media brand for care home providers and managers.

Infection control and prevention must be a priority area for care homes.

In our latest industry-leading podcast our expert panel discusses latest trends and provides some top tips for our readers.

Our experts discuss:

• How to run an efficient laundry operation and keep costs down
• Why infection control and prevention must be at the top of care homes' agenda
• The importance of staff training
• Why care homes should undertake a laundry audit to assess energy usage and costs
• How automation and technology can free up staff to spend more time on care
• How investment in technology can ensure laundry equipment runs 24/7
• Why care homes need to think more about airborne transmission as well as surface contact and hand washing. How air purifiers can help with this

Join our expert panel of Debbie Jones, sales manager at Washco,  Richard Newton, owner at Opeque, Pete Hewitson, customer service manager at Smart Wellbeing Solutions and Robert Ackland, digital director at JLA.

Podcast sponsored by Smooth Digital and hosted by Alan Rustad for Care Home Management magazine.  

Care Home Management is the UK's leading media brand for care home providers and managers.

In our latest podcast we explore how care homes can make compliance easier and the operations that relate to it more efficient.

Our experts discuss:

• What exactly do we mean by compliance? Where are the grey areas?
• What are the dangers to care homes of non-compliance in different business areas?
• How care homes be compliant in the area of HR
• The importance of record keeping
• How compliance relates to everyone's duty of care
• Outsourcing versus in-house and the one-stop-shop approach to help boost compliance
• Working with the experts to make compliance easier
• The role of technology in the compliance debate

Join this fascinating discussion featuring Neil Grant from Gordons Partnership, Conor Shaw from Bizimply and David Beattie of Care Ideals.

Podcast hosted by Alan Rustad and sponsored by Smooth Digital.

Care Home Management is the UK's leading media brand for care home providers and managers.

Running a care home is not cheap. With the cost of living crisis and soaring inflation, it is vital providers keep their costs under control.

In our latest industry-leading podcast, Care Home Management magazine looks specifically at cost management and how care homes can save money. Our panel of experts debate:

• How investing in technology can cut costs over the short-, medium- and long-term
• How to handle rising energy bills and staff shortages
• The rising cost of agency workers
• The need for more government support for our sector
• The importance of sensible financial planning when it comes to catering to ensure meals remain nutritious 
• Why cash is still king in many care homes and how this can make tracking costs difficult

Join our experts: Mark McCarthy, CFO Zupa, Daisy Robb, account manager at Soldo and Andy Williams, care sector specialist, national account manager at Creed Foodservice.

Podcast sponsored by care home marketing experts Smooth Digital and hosted by Alan Rustad.

Care Home Management is the UK's leading media brand for care home providers and managers.

In our latest digital special podcast our experts discuss:

• Why investing in technology is investing in your people
• The importance of project governance to ensure success
• How digital transformation is 50% about change management
• How digital investment can boost workplace culture
• The role of procurement to ensure care homes find the right service providers
• The power of data to improve care and the care business
• How a digital investment can improve communication between staff, and with residents and their families
• Using technology to log compliments as well as complaints to boost morale and improve outcomes

As always, our podcasts are full of free insight, tips and advice for care home providers and managers.

Join our expert panel:  David Kelly from Deputy, Chloe Weatherhead from Radar Healthcare, Matt Oxley from Whippet and Rachelle Mills from Kareinn.

Podcast hosted by  Alan Rustad.

Care Home Management is the UK's leading media brand for care home providers and managers.

BookJane arrives in the UK to boost care home workforce management

Canadian healthtech company BookJane is working with UK care homes to improve employee wellbeing and the care experience provided to residents.

On our special podcast, Bob Kallonen, the former president of Amica Senior Lifestyles in Canada, discusses how using the BookJane technology improved the running and culture of Amica and boosted staff recruitment and retention.

Hear former Amica president Bob Kallonen talk about how UK care homes can use the BookJane technology to improve their workforce management

BookJane has now brought its turnkey technology solution to the UK.

The cloud-based system helps care homes streamline their workforce management processes so they can focus more on delivering great care.

Kallonen explains how Amica reduced the excessive use of overtime, cut the number of agency workers needed and removed care leaders from some tasks that were not offering value when it came to delivering care. The solution also helped to improve the culture of the organisation because all employees, whatever their status, felt appreciated and respected.

“There was one study I saw recently that confirmed that the quality of life for the resident is inextricably linked to the quality of the relationship they have with the person deemed to be their primary care giver,” said Kallonen. “You can now use technology to build stronger human relationships.”

Care Home Management is the UK's leading media brand for care home providers and managers.

Covid-19  isn't over and it remains an important concern for care home providers who want to do the right thing to protect their residents and employees.

Our infection control podcasts have been some of our most popular listens during the pandemic and, as the country moves to the next phase, we offer some more top tips from industry experts.

Our roundtable panel discusses:

• The importance of face masks as part of infection control procedures, choosing the right masks (for filtration, comfort and price), supply chain issues around PPE and proper wear instructions 
• Using technology in laundry to manage infection control 
• Hospital-grade air purification. More specifically, demystifying air purification technologies in the context of Covid-19
• The importance of total hygiene, not only on the plates residents eat off and the cups they drink from, but also washbowls, dementia learning aids, staff crocs etc – and how warewashing is the safe, hygienic and economical way of achieving this

Join our experts:

Washco sales manager Debbie Jones, Meiko UK Ltd   managing director Paul Anderson, Christian Hendriksen, co-founder and CEO at Rensair and Kevin Morris, managing director at Ultrafilter Great Britain Ltd.
 
Podcast hosted by Alan Rustad and sponsored by Care Home Marketing experts Smooth Digital.

Care Home Management is the UK's leading media brand for care home providers and managers.

In our latest Digital Transformation podcast to help care homes become more efficient and successful for providers and residents, our expert panel discusses:

•  Efficiency & Streamlining:  how finance and technology can improve overall care and reputation within care homes.
• How digital tools are helping care home managers to spend less time on administration and more time on delivering quality care
• Going beyond data and technology: what digital transformation will mean for operating a care home
• How care homes can benefit from emerging technologies such as the Internet of Things, artificial intelligence and consumer-grade devices suitable for business

 
A massive thank you to our experts, Ted Mellor, senior account manager at Sage Intacct; Conor Shaw, ceo at Bizimply; solicitor Benjamin Bull from Gordons Solicitors; and Emma Pownall, marketing director at Datel.

Podcast hosted by Alan Rustad.

Podcast kindly sponsored by Smooth Digital.

Tune into all our industry-leading podcasts The Care Home Management Podcast | Care Home Management | Care Home Information (chmonline.co.uk)

Care Home Management is the UK's leading media brand for care home providers and managers.

Employee engagement and wellbeing is crucial in any care setting.

It means residents receive better care and employees are motivated and less likely to leave.

Listen to our fascinating podcast roundtable where our experts discuss:

• Why engagement and wellness is so important
• How to improve it. What are the quick wins for any care manager?
• The role of technology in improving employee engagement and wellbeing
• How using video content can improve everyone's mood by boosting a care home's reputation
• The legal and employee relations aspect
• How does CQC view the importance of employee engagement?
• The impact on recruitment and retention

Join our panel:

Steve Davis, director of business development at Roseville Care Homes; Nicola Gallen-Friend, a partner at law firm Magrath Sheldrick LLP;  Richard Upshall, head of product design at employee app company Sona; and York Woodford-Smith: founder of care home video production company Five On A Bike.

Podcast hosted by Steve Hemsley.

Tune in to all our podcasts: The Care Home Management Podcast | Care Home Management | Care Home Information (chmonline.co.uk)

Care Home Management is the UK's leading media brand for care home providers and managers.

In the latest Care Home Management podcast, we look again at digital transformation and the difference it can make to the delivery of care and a care business.

We discuss:

·         How the social care White Paper has technology at its core 

·         How something as simple as a good broadband connection can help care homes

·         The time and money savings possible by going digital

·         How new technology must and does integrate with existing systems

·         The security concerns and how to manage them

·         How technology can help with medicines management

·         The role of technology in boosting resident and staff morale

·         How data can be generated and actioned to improve care

Our expert roundtable panel comprised Michelle Corrigan, programme director of Better Security, Better Care; Daniel Casson, managing director at Casson Consulting London; and Hooman Safaei, chief quality officer at Atlas Emar.

Podcast hosted by Alan Rustad.

Care Home Management is the UK's leading media brand for care home providers and managers.

The financing of any care business is always a challenge. This special podcast provides some vital FREE advice to providers. In our roundtable debate we discuss:

Lending:

• What is making lenders nervous about the care home sector 
• Five things borrowers can do to increase the likelihood of getting the best finance from the most appropriate lenders
• Who are the new lenders entering the care home sector and how do they differ from the mainstream lenders that have been in the sector for year

The funding of care and unpaid debts:

•  The impact on occupancy
• What are the different funding streams available?  

Payroll:

• The challenges of payroll for a care home specifically when it comes to processing and delivering payslip and other pay information to the workforce
• The security aspects of payroll in terms of the risk of GDPR breaches and associated fines.
• Running payroll in-house versus outsourcing

Join our experts:
Michelle Ferris and Andy Hopper from accountants Albert Goodman, Alasdair McPherson from business finance brokers Rangewell, and Paul Gibbons from interactive payslip platform Paydashboard.

Podcast hosted by Alan Rustad.

Listen to all our industry-leading podcasts here.

Care Home Management is the UK's leading media brand for care home providers and managers.

In our latest industry-leading podcast to help care homes go digital we talk to three experts who discuss:

• How tech supports people-focused care  and how digital transformation can complement the care experience 
• The role for technology such as automated remote monitoring to support carers to deliver a high level of care
• Why workflow automation does not need to be daunting

Special guests on our podcast roundtable are Brett Smith, director of customer success management at Planday, Stephen Cavanagh, senior sales consultant long-term Care at Ascom and Paddy Gardner Co-founder at Haelu and head of business development at Cliniconex UK.

Podcast hosted by Steve Hemsley.

Care Home Management is the UK's leading media brand for care home providers and managers.