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    client relations

    Explore " client relations" with insightful episodes like "021 — Being Reflective vs. Reactive", "17 - Breaking up is Hard to do" and "Operating with Empathy (w/ Alex Cohen, Client Partner & Director of Strategy + Transformation at Bottle Rocket)" from podcasts like ""The Design Break", "Ladies Who Launch" and "Liftoff by Bottle Rocket"" and more!

    Episodes (23)

    021 — Being Reflective vs. Reactive

    021 — Being Reflective vs. Reactive

    *This episode was pre-recorded at the end of the summer of 2020.

    In today's episode, we discuss something that many of us know we should do but don't always, and that is to reflect before we act.

    Over the years that I've been working as a freelancer, in-house, and as a studio owner, I've found myself jumping to conclusions on feedback I deemed negative or "uncalled for" only to reflect and review it later and see that I was wrong or I simply over reacted to it.

    It takes a lot to admit that. It's not an easy thing to do either, but I've found many of us do it.

    Whether it's with a client or even a loved one, the secret to any relationship is not to react to your first instinct but instead to give yourself some time and reflect on it. If it's an email, re-read it later when you've got a clearer head.

    If you'd like to check out a blog post I wrote that discusses this very topic and goes a bit deeper.

    So if you have any questions, please feel free to ask them on my Instagram account or Twitter, and please remember to subscribe if you enjoyed this first new podcast episode of 2021! (:

    Always remember to stay Passionate, Positive, and Creative!

    17 - Breaking up is Hard to do

    17 - Breaking up is Hard to do

    In this episode, Alyssa and Dakota talk about client relationships, being thankful for being busy in 2020 (or lack thereof) while also getting a little bit emotional about the trials and tribulations of 2020's market rollercoaster. They also chat about loss and how taking an "adapt and do not react" approach can be your saving grace to loss of any kind.

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    Follow us on Instagram (@ladieswholaunchpod), and Facebook (LadiesWhoLaunchPod), or email us at ladieswholaunchpod@gmail.com to find out more about us and be notified when new episodes release!

    Operating with Empathy (w/ Alex Cohen, Client Partner & Director of Strategy + Transformation at Bottle Rocket)

    Operating with Empathy (w/ Alex Cohen, Client Partner & Director of Strategy + Transformation at Bottle Rocket)

    As the podcast wings continue to spread--my hope is to get more guest like Alex Cohen. Alex is a co-worker of mine at Bottle Rocket Studios here in Dallas, TX. As a Client Partner and Director of Strategy and Transformation, from the outside one might assume that our roles may not have much in common to talk about. However, we have so much to learn from one and other, and also much in common. He is someone that embraces curiosity, operates with empathy, and as he discusses in the episode... leans into the tensions. I can't wait for you to hear this one friends.

    Follow Alex on Linkedin, here: https://www.linkedin.com/in/alex-cohen-54728b95/

    Check out DFW Product Think Tank, here: https://www.mindtheproduct.com/

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    Feel free to stalk 'Experience Design w/ Tony Daussat' on Instagram at @xdpodcast
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    As always thank you for listening, and if you enjoy what you're hearing, please share with your friends and co-workers :)
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    If you are feeling EXTRA inspired, I would love for you to check out my Patreon page here: https://patreon.com/xdpodcast

    #staycurious

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