UCDP Ep #16 - James Maynard, Cox Automotive SVP Product & Engineering, discusses Digital Retail and Fixed Ops
In this episode of the Used Car Dealer Podcast, Zach Klempf interviews SVP of Product and Engineering at Cox Automotive James Maynard. They have an insightful and in-depth discussion on technology and trends in automotive retail. They discuss on the episode:
- Digital retail adoption during the pandemic and how it can make the smaller used car dealer model more scalable
- Efficiency in communication in both the sales and service processes at dealerships
- Innovations in Xtime, Dealer.com Digital retail, and other upcoming products at Cox
- Complexity of integration in dealer software and why sometimes they may take longer than a dealer may consider
- Future discussion on EV's and the automotive subscription model
- Zach and James close out the conversation with a discussion around Cox's strategy of viewing software products less as in there's own silo and more of an integrated platform
Read the transcribed version here - https://blog.sellyautomotive.com/blog/interview-with-james-maynard-of-cox-automotive-on-digital-retail-fixed-ops
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