Podcast summary and Notes on "customerretention"

Leverage Your Way To Success (on The Matt Gray Show) | Ep 697

“You need to have an equally strong force that will cause it to go down.” Today, join Alex (@AlexHormozi) as he guests on The Matt Gray Show to share key strategies for long-term success, emphasizing the importance of hard work, self-improvement, and leveraging current activities for greater returns. He also shares insights on integrating media business into one's life, setting a learning budget, experimenting with new ideas, and leveraging referrals for sustainable growth.

Welcome to The Game w/Alex Hormozi, hosted by entrepreneur, founder, investor, author, public speaker, and content creator Alex Hormozi. On this podcast you’ll hear how to get more customers, make more profit per customer, how to keep them longer, and the many failures and lessons Alex has learned on his path from $100M to $1B in net worth.

Follow The Matt Gray Show on:

➤ Instagram | Spotify | Apple | LinkedIn

➤ Check out full episode on YouTube!

Timestamps:

(0:29) - The importance of hard work and satisfaction

(1:26) - Optimizing for satisfaction to reduce anxiety

(2:53) - The power of repetition and self-improvement

(6:01) - Investing in yourself and your learning

(7:07) - Experimentation: the key to innovation and growth

(10:10) - Content creation: reducing friction and leveraging your life

(14:06) - Referrals: the most overlooked yet impactful lead generation strategy

Follow Alex Hormozi’s Socials:

The Game w/ Alex Hormozi

enApril 12, 2024

How Sainsbury’s and Adobe nudge customers

Adobe increased retention by 8% simply by changing the way they asked a question. Sainsbury’s added a behavioural science principle to their ad and boosted mobile downloads by 13%. And one nudge-inspired Ramadan project reduced food waste amongst families by 67%. All three of these projects are interventions by Rory Sutherland’s behavioural science practice at Ogilvy. In today’s Nudge, we’ll go behind the scenes on each of these interventions, determining why they work, and how you can copy their success. Sign up to the Nudge Newsletter: https://www.nudgepodcast.com/mailing-list Sainsbury’s Smart Shopper ad: https://youtu.be/Dj8h1bv2zmQ?si=mQZs9-YZw0wkgM7b Ogilvy annual: https://www.ogilvy.com/ideas/behavioral-science-annual-2023 Mike’s LinkedIn: https://www.linkedin.com/in/mike-hughes-03778b42/

enJanuary 02, 2024

psychologyinmarketing

Why Selling Wasn't Always Second Nature (with Ali Abdaal) Pt.2 - Oct, ‘22 | Ep 537

"Find out what the price is and just be willing to pay that price.” Today, join Alex (@AlexHormozi) as he guests on Ali Abdaal’s show to talk about his experience of starting a gym, learning how to sell, and explains how he developed his selling skills through trial and error, as well as investing in a one-on-one course to learn how to run Facebook ads. He also discusses his decision to quit his job and pursue entrepreneurship, despite familial and societal pressure to pursue a more traditional career path. This is part 2 of the interview.

Welcome to The Game w/Alex Hormozi, hosted by entrepreneur, founder, investor, author, public speaker, and content creator Alex Hormozi. On this podcast you’ll hear how to get more customers, make more profit per customer, how to keep them longer, and the many failures and lessons Alex has learned on his path from $100M to $1B in net worth.

Check out the episode on Ali Abdaal’s YouTube Channel!

Timestamps:

(1:39) - Using Sales to Fund a Gym Startup

(6:58) - Value of Investing in Sales Training & Ads

(16:58) - Exploring Benefits of Running a Multi-Million Dollar Gym

(23:32) - Balance Between Financial Freedom and Personal Fulfillment

(31:13) - Discussion on Content Production Costs and Subscriber Revenue

(38:32) - The Price of Achieving a Six Pack: Motivation, Accountability

Follow Alex Hormozi’s Socials:

The Game w/ Alex Hormozi

enMay 13, 2023

Why Starting A Software Company is a Terrible Idea | Ep 395

Just stick to your game, and nothing else. Today, Alex (@AlexHormozi) talks about why it's not always rainbows and sunshine when thinking about starting a software company, how the industry is a highly competitive space, and why many entrepreneurs who try starting end up failing hard.

Welcome to The Game w/Alex Hormozi, hosted by entrepreneur, founder, investor, author, public speaker, and content creator Alex Hormozi. On this podcast you’ll hear how to get more customers, make more profit per customer, how to keep them longer, and the many failures and lessons Alex has learned on his path from $100M to $1B in net worth.

Timestamps:

(2:35) - Skilled or risk-aware to start software company

(4:00) - Future company value based on sales and longevity

(7:41) - Uninformed founders hinder software company acquisitions

(8:46) - Stick to your game, serve customers, run ads

(12:17) - Solving problems with time and effort brings fulfillment

Follow Alex Hormozi’s Socials:

The Game w/ Alex Hormozi

enJune 02, 2022

customerretention

valuecreation

productdifferentiation

industryknowledge

softwareentrepreneurship

The Art Of The Downsell (Service Sale #1) | Ep 182

"You always have that advantage cuz you are in the moment of truth." Today, Alex (@AleHormozi) discusses the importance of mastering the first sale in order to maximize throughput and revenue in a service-based business. He outlines a sales process that includes anchoring high, working down, and using humor and rapport to sell.

Welcome to The Game w/Alex Hormozi, hosted by entrepreneur, founder, investor, author, public speaker, and content creator Alex Hormozi. On this podcast you’ll hear how to get more customers, make more profit per customer, how to keep them longer, and the many failures and lessons Alex has learned on his path from $100M to $1B in net worth.

Timestamps:

(1:13) - 4 sales types

(2:45) - Service sale process with high anchor and downsell

(8:57) - Mastering first sale maximizes throughput with math breakdown

(11:46) - Importance of providing value and getting clients invested

(13:28) - Start high, work down with rapport and humor to sell

Follow Alex Hormozi’s Socials:

The Game w/ Alex Hormozi

enFebruary 21, 2020

effectivecommunication

FAQ pt. 2 | Ep 27

“One of you has to suck it up and become good at the other thing." Today, Alex (@AlexHormozi) shares his experience on scaling a gym business and working together with a partner. He also talks about the importance of having a morning routine, separation of roles, and clear boundaries when working with a significant other.

Welcome to The Game w/Alex Hormozi, hosted by entrepreneur, founder, investor, author, public speaker, and content creator Alex Hormozi. On this podcast you’ll hear how to get more customers, make more profit per customer, how to keep them longer, and the many failures and lessons Alex has learned on his path from $100M to $1B in net worth.

Timestamps:

(2:23) - Trial and error needed for gym scaling

(4:41) - Establish boundaries when working with a partner

(7:05) - Morning routine, workouts, separation of roles important

(9:42) - Clear roles and not controlling everything is key

(11:56) - Marry partner with shared goals and vision

(12:36) - Grow business by focusing on what's necessary

Follow Alex Hormozi’s Socials:

The Game w/ Alex Hormozi

enOctober 20, 2017

productivity

scaling