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    • Expecting to make a software company more valuable as an info marketer is unlikely to succeedFocus on becoming a true software entrepreneur or continuing to build an info business, as creating sticky software requires significant investment and expertise.

      Starting a software company as an information or service marketer with the expectation of making it more valuable or achieving a better exit multiple is generally a poor decision. According to Alex Schmozzi, the founder of Acquisition.com, this approach is unlikely to result in a successful exit or the development of sticky software. Schmozzi argues that most info-gurus have failed to achieve significant software exits, and those who try to run both their information business and software company often end up with a mediocre result. Instead, individuals should focus on becoming a true software entrepreneur or continuing to build their information business if they lack the necessary expertise and resources to create successful software. Software development is a complex and expensive process, requiring significant investment and expertise, and it's not as simple as creating a course and expecting customers to stick with it.

    • Understanding the software industry's challengesTo succeed in software, have industry knowledge, take risks, and have resources to launch a product, while focusing on customer retention and spending growth.

      The software industry is a high-stakes game with intense competition, and the likelihood of success for individuals or businesses in this field is relatively low. The future value of a company is determined by the discounted value of future sales, and the likelihood of those sales occurring. Software businesses, which often have high annual churn rates, are considered service businesses and may not generate the high multiples that other industries, like insurance, can. To succeed in software, one must have a deep understanding of the industry, be willing to take significant risks, and have the resources to get the initial product off the ground. Ultimately, the key to building a valuable business is to focus on keeping customers and increasing their spending over time.

    • Focus on creating a valuable solution for customersTo build a successful business, create a valuable product that solves a specific problem for customers and differentiates itself from competitors.

      Creating a successful business involves more than just having a good idea or building a software. The value of a business lies in its ability to generate consistent revenue and growth, which comes from understanding your customers' needs and providing them with a valuable solution. It's essential to recognize that potential investors are intelligent and experienced, and they won't be easily swayed by a subpar product or a high valuation without substance. Instead, focus on creating a product that solves a specific problem for your customers and differentiates itself from competitors. Additionally, leaving positive reviews and sharing this podcast can help spread the word and support entrepreneurs in their journey to build successful businesses. Finally, be aware that most software products never get bought, and it's crucial to avoid creating "bullshit software" that doesn't add value to your customers or your business.

    • Trying to add software to a service business without a true competitive advantage can lead to failureFocus on making your service business stickier and expanding your customer base instead of creating a weak software business

      Trying to create a software business as an add-on to a service company, without a true competitive advantage, can lead to failure. Software is a competitive space, and potential acquirers are not likely to be fooled by a tacked-on software solution. Instead, focus on making your service business stickier and expanding your customer base. If you're not a tech company at heart, then don't try to compete in the tech space. Most software businesses don't sell for high multiples, and most of them don't sell at all. The ones that do are those that have achieved product-market fit and are growing rapidly. So, focus on what you do best and build a valuable service business. Don't waste time and resources trying to create a software business that may not succeed. Instead, look for ways to expand your service business, such as buying similar companies, finding affiliate partners, or running more ads. Remember, potential acquirers are not stupid, and they won't be fooled by a weak value proposition. So, play to your strengths and build a strong, valuable service business.

    • Focus on providing value and building strong customer relationshipsRegularly use software yourself, tell others about it, fulfill promises, avoid shortcuts, and provide value to build a successful business with a loyal customer base.

      Building a successful business takes time, effort, and dedication. The speaker emphasizes the importance of regularly using a software yourself, telling others about it, and fulfilling your promises to customers. These actions lead to a strong customer base, positive reputation, and ultimately, financial success. It's important to avoid trying to cut corners or thinking there's a shortcut to success, as this can lead to dissatisfied customers and a lack of growth. Instead, focus on providing value and building strong relationships with your customers. This will lead to a business that runs smoothly, with consistent growth and a loyal customer base.

    Recent Episodes from The Game w/ Alex Hormozi

    Why You Should Document Your Business Mistakes | Ep 731

    Why You Should Document Your Business Mistakes | Ep 731

    "I can't keep repeating these same mistakes... I have to find a way to learn from this." In this episode, Alex (@AlexHormozi) breaks down the importance of documenting failures in business & the process he's been doing for over a decade that he attributes much of his success to.

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    Timestamps:

    (0:52) An Interesting Thing Happened...

    (4:15) Small Business Owners Have This Problem

    (10:00) What I Learned From ALAN

    (13:25) How this helps with Content

    (17:39) Biggest Meta-Lesson

    (20:03)Document Everything Publicly

    (26:24) Bonus Q&A

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    9 Things Top Sales People Do Differently | Ep 730

    9 Things Top Sales People Do Differently | Ep 730

    "The perfect salesperson would take maximum calls, have maximum conversion rate, and have maximum consistency." In this episode, Alex (@AlexHormozi) breaks down the 9 things that top salespeople do differently. These are observations from building multiple 7 and 8 figure sales teams across his companies and the Acquisition.com portfolio.

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    Timestamps:

    (00:39) - Maximise Hours (#1)

    (2:53) - Pull Up Calls (#2)

    (5:47) - The 2 Sop’s (#3)

    (6:40) -  BAM FAM (#4)

    (10:18) - Multiply Your Leads (#5)

    (12:50) - Pre-Call Prep (#6)

    (16:16) - Take Notes (#7)

    (17:17) - Talk Less Sell More (#8)

    (22:13) - Breathe The Script (#9)

    (26:10) -  Kill The Zombies (#10)

    (34:03) - Ask Hard Questions (#11)

    (36:55) - Ask Again (#12)

    (41:17) - See Everything As A Skill (#13)

    (42:07) - Kill For Sport (#14)

    (44:47) - Track Data (#15)

    (49:23) - Never Blame Circumstances (#16)

    Follow Alex Hormozi’s Socials:

    LinkedIn  | Instagram | Facebook | YouTube  | Twitter | Acquisition 

    7 Obscenely Easy Ways to Get New Customers This Week | Ep 729

    7 Obscenely Easy Ways to Get New Customers This Week | Ep 729

    "These have made me millions of dollars." In this episode, Alex (@AlexHormozi) breaks down 7 different tactics for getting customer referrals, which are an incredible way of getting leads because they close at higher rates, stay longer, buy more, and also are usually FREE.

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    Timestamps:

    (00:23) Ask customers who else they know after a sale

    (7:54) Offer a discount to customers in exchange for introductions

    (10:28) Offer more free services

    (11:07) Offer them money

    (12:52) Referral at success

    (15:02) Handwritten card

    (17:28) "Spouse program"

    (18:41) BONUS!

    Follow Alex Hormozi’s Socials:

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    Are You Being Insulting Without Realizing It? | Ep 728

    Are You Being Insulting Without Realizing It? | Ep 728

    "Instead of talking sh*t behind someone's back, talk it to their face." In this episode, Alex (@AlexHormozi) shares the valuable distinction between insult and critique and breaks down how to have tough conversations with your team when you're trying to get better together.

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    Timestamps:

    (0:44) Life changing concept

    (2:06) How do you give feedback without being insulting?

    (4:30) Mock critique conversation

    (7:10) Real story of someone who became an *sshole

    (13:45) How this can make organizations stronger

    (16:41) Closing remarks

    Follow Alex Hormozi’s Socials:

    LinkedIn  | Instagram | Facebook | YouTube  | Twitter | Acquisition 

    Maybe You're Not Good Enough (Yet) | Ep 727

    Maybe You're Not Good Enough (Yet) | Ep 727

    In this episode, Alex (@AlexHormozi) shares a brutally honest truth that you should consider. If you've been doubted, if you've lost a sale, if a conversation didn't go your way... That maybe it's not someone else's fault. Or the circumstance. Or a bias someone has against you. If you want to have the impact you say you want, maybe you need to get better.

    Welcome to The Game w/Alex Hormozi, hosted by entrepreneur, founder, investor, author, public speaker, and content creator Alex Hormozi. On this podcast you’ll hear how to get more customers, make more profit per customer, how to keep them longer, and the many failures and lessons Alex has learned on his path from $100M to $1B in net worth.

    Timestamps:

    (0:40) Examples of "needing to get better"

    (3:17) It might not be because of bias

    (4:35) Examples from when I needed to get better

    (8:17) Get honest with yourself

    (15:58) "What would it take?"

    (21:30) Beat your victim mentality away

    (22:00) Closing remarks

    Follow Alex Hormozi’s Socials:

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    How to Build a Valuable Business You Can Sell Someday | Ep 726

    How to Build a Valuable Business You Can Sell Someday | Ep 726

    "Keep the Goose, Sell the Eggs." Today, Alex (@AlexHormozi) shares a valuable framework for understanding if your business is sellable, and if it has multiple components of it, which could be the most valuable aspects of it to sell.

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    Timestamps

    (00:24) - Story of someone trying to sell his business

    (01:16) - The Golden Goose

    (03:24) - The Big Picture You Have to Understand

    (06:21) - How to Verify What Your "Goose" Is

    (9:56) - Mrbeast Holdco Example

    (14:38) - How Rollups Work

    (18:42) - Closing Remarks

    Follow Alex Hormozi’s Socials:

    LinkedIn  | Instagram | Facebook | YouTube  | Twitter | Acquisition 

    This Isn't Fun But it Will Make You So Much Money | Ep 725

    This Isn't Fun But it Will Make You So Much Money  | Ep 725

    "You can't be busy and be broke. Pick one." Today, Alex (@AlexHormozi) speaks about one of the core ways to scale as a small business - do the unscalable. It's a belief that holds many back that are scared of doing work that won't be feasible at a different revenue number.

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    Timestamps:

    (0:43) - People being scared of doing the scalable

    (4:06) - You can't be busy and be broke. Pick one

    (4:40) - Two most powerful questions to ask your customers

    (11:30) - Don't copy the time management of rich people

    (13:30) - Doing the unscalable

    (20:13) - Closing remarks

    Follow Alex Hormozi’s Socials:

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    Your Business Is NOT What You Think It is | Ep 724

    Your Business Is NOT What You Think It is | Ep 724

    “People don’t know the actual business they’re in.” Today, Alex (@AlexHormozi) dives into the core elements driving business success, emphasizing the significance of sales, marketing, brand, media, and distribution. Using real-world case studies, he illustrates strategic pivots and the importance of recognizing unique business challenges, offering invaluable insights for entrepreneurs, gym owners, software developers, and supplement companies.

    Welcome to The Game w/Alex Hormozi, hosted by entrepreneur, founder, investor, author, public speaker, and content creator Alex Hormozi. On this podcast you’ll hear how to get more customers, make more profit per customer, how to keep them longer, and the many failures and lessons Alex has learned on his path from $100M to $1B in net worth.

    Timestamps:

    (0:22) - Understanding the gym business

    (2:54) - Lessons from the software industry

    (5:12) - The cleaning business revelation

    (8:52) - Scaling service-based businesses

    (12:48) - The hard truths of entrepreneurship

    (20:23) - Maximizing enterprise value

    (23:48) - Case study: The canned cocktail business

    (26:21) - The importance of repeat customers

    (30:42) - The hail mary strategy

    (36:13) - Confronting the real problem

    (38:09) - Concluding thoughts

    Follow Alex Hormozi’s Socials:

    LinkedIn  | Instagram | Facebook | YouTube  | Twitter | Acquisition 

    How to Recover From Huge Mistakes in Business | Ep 723

    How to Recover From Huge Mistakes in Business | Ep 723

    "Messing up is a part of business.” Today, Alex (@AlexHormozi) discusses the significance of managing business mistakes effectively and transforming negative customer experiences into positive ones. He highlights strategies such as prompt accountability, issuing refunds, and delivering exceptional service, fostering loyal customers and boosting business reputation.

    Welcome to The Game w/Alex Hormozi, hosted by entrepreneur, founder, investor, author, public speaker, and content creator Alex Hormozi. On this podcast you’ll hear how to get more customers, make more profit per customer, how to keep them longer, and the many failures and lessons Alex has learned on his path from $100M to $1B in net worth.

    Timestamps:

    (1:11) - Story 1: The bent gym equipment

    (2:41) - Story 2: The Ritz-Carlton experience

    (5:07) - Principles for handling mistakes

    (10:49) - The angry boat concept

    (11:54) - Going above and beyond

    (16:41) - Empowering employees to fix mistakes

    (20:50) - Turning mistakes into opportunities

    Follow Alex Hormozi’s Socials:

    LinkedIn  | Instagram | Facebook | YouTube  | Twitter | Acquisition 

    This Idea Will Make Your Business Unstoppable | Ep 722

    This Idea Will Make Your Business Unstoppable | Ep 722

    “It’s not that you have anxiety, it’s that you didn’t do the work that you know you should have done.” Today, Alex (@AlexHormozi) highlights the crucial role of thorough preparation in achieving success in various fields like sales, marketing, and customer success. By reshaping views on effective preparation, Alex provides valuable insights to help alleviate anxiety and imposter syndrome, ultimately enhancing performance and enabling listeners to excel in their endeavors.

    Welcome to The Game w/Alex Hormozi, hosted by entrepreneur, founder, investor, author, public speaker, and content creator Alex Hormozi. On this podcast you’ll hear how to get more customers, make more profit per customer, how to keep them longer, and the many failures and lessons Alex has learned on his path from $100M to $1B in net worth.

    Timestamps:

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    (2:01) - Types of preparation

    (5:33) - Consulting and preparation

    (8:35) - Ad preparation and scaling

    (18:40) - Preparation for one-time events

    (25:12) - Final thoughts on preparation

    Follow Alex Hormozi’s Socials:

    LinkedIn  | Instagram | Facebook | YouTube  | Twitter | Acquisition

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